Claim OwnershipThe Shift
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The Shift is for salon owners who refuse to lead the old way. It’s real talk about leadership, culture, and growth with practical strategies that actually work in the real world of salon ownership.
66 Episodes
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Opening a second salon is exciting. But what happens when it’s running fine… but you realise you’ve been holding back? In this episode, I share what it looked like for me to build a second location without the same pressure as the first, how I slowly slipped into comfort, and why this year I’m choosing to give it the attention it actually deserves.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
I often talk about my hiring process and how it’s helped me build strong, stable teams over the years. But sometimes, even with the right intentions and a solid process, things still don’t go the way you expect. In this episode, I share a very real story from inside my salons that challenged me, surprised me, and forced me to look at leadership and my capacity a little differently.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Getting off the chair is sold as the dream, but the reality is rarely that simple. In this episode, I share what it was actually like when I stepped away, the mistakes I made, and why freedom only works when the right systems, numbers, and team are in place. If you’re aiming to lead your salon without being needed every day, this is a conversation worth having.
Leadership Launchpad enrolments are now open: https://michelletannerconsulting.com/leadershiplaunchpad
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Be honest. Do you actually know the health of your business, or are you just guessing based on your bank balance and how busy you feel? In this episode, I’m talking about the blind spots salon owners live in for years, why being busy tells you very little. I’ll also share how you can get free access to my powerful resource I have in my business.
Free salon owner training:
https://michelletannerconsulting.com/freemasterclass
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
For a long time, I believed holding everything together was just part of being a good salon owner. In this episode, I’m sharing what it really took for me to start letting go, the lessons I learned along the way, and why what we call “freedom” often isn’t freedom at all. If you’re tired, carrying the weight of your salon, and quietly wondering if there’s another way to lead, this one’s for you.
Free salon owner training: https://michelletannerconsulting.com/freemasterclass
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
My team didn’t land well outside our salon, and as the owner, that feedback landed on me. In this episode, I’m unpacking it in real time. How I handle feedback while I’m still in the middle of it, how I support my team without dismissing the impact, and why how your team behaves in the wider industry affects you as the owner.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
This year didn’t look how I thought it would. It felt messy, unfinished, emotional, and heavy at times. In this episode, I’m reflecting on the expectations, habits, and versions of myself I’m leaving behind, and what this year actually taught me as a leader, a business owner, and a human. If you’re ending the year feeling proud and exhausted at the same time, this one is for you.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
So many salon owners are quietly questioning if this is all worth it anymore. The burnout, the disconnect with their team, the feeling that the industry has changed and left them behind. In this episode, I share my honest take on why so many owners are giving up, what’s actually going wrong beneath the surface, and why I believe it can still be different if you’re willing to lead differently.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Clicks, cold shoulders, and quiet divides can destroy a salon faster than any bad hire. In this episode, I’m sharing how I broke the subtle “ice-out” culture that used to run through my team and rebuilt a space where people genuinely support each other. This episode shares exactly how I turned a fractured team into a united one.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
The salon world has changed, and so have the rules. In this episode, I’m sharing the old habits, expectations, and unspoken norms I grew up with in this industry that I would never allow in my salons today, plus the things that were once forbidden that now make everything run better. If you want a team culture that feels modern, healthy, and actually works, this one will get you rethinking what you allow and why.
Walkthrough freebie: https://michelletannerconsulting.com/walkthroughritualfreebie
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
This is the story I have never told. The one that cracked my entire life open and pushed me into the country, the career, and the future I was meant for. In this episode, I’m sharing the heartbreak that brought me to Switzerland, how I rebuilt myself from the ground up, and why I don’t regret a single part of the journey. If you’re in a season where everything feels like it’s falling apart, this one is for you.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/"
Training a brand new stylist will test your patience, your confidence, and your leadership more than almost anything else in the salon. In this episode, I’m sharing what the first weeks really look like, why every new stylist hits an emotional dip, and how to guide them through it without burning yourself out. If you’re in the middle of training someone and wondering if they’ll ever “get it,” this one will ground you, encourage you, and give you the mindset you need to keep going.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Most salon owners only ask for feedback when something goes wrong. But what if feedback was your biggest growth tool? In this episode, I’m sharing how I use feedback forms to make better hiring decisions, improve my training systems, and keep my team engaged and accountable. You’ll see exactly how small check-ins can create massive shifts in culture and confidence.
Grab The Confident Hire today: https://michelletannerconsulting.com/theconfidenthire
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com
I used to get frustrated that my team wasn’t out there hustling for clients the way I did. But the truth is, times have changed. In this episode, I’m sharing how I stopped fighting it, built a brand that attracts clients for my team, and why it’s one of the smartest business moves I’ve ever made.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
It’s been the hardest and most rewarding year of my career, from launching my first course, coaching my first students, running two salons, and showing up here every single week. In this episode, I’m pulling back the curtain on what this year has really looked like behind the scenes..the highs, the meltdowns, the imposter moments, and the lessons that changed how I lead forever.
Find me on Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
There’s one thing that completely changed how I lead my team and it’s not money, bonuses, or meetings. It’s how I recognise them. In this episode, I’m sharing my secret to building motivated, loyal stylists through positive reinforcement, why it works, and how you can start using it in your salon today.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
I’ve made some big decisions in my business that looked exciting at the time but ended up costing me growth, money, and peace. In this episode, I’m sharing how I learned to slow down, plan smarter, and make decisions based on strategy instead of emotion. If you’ve ever said yes to something shiny and later regretted it, this one’s for you.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
I used to hire from emotion and fear, saying yes too quickly and hoping it would work out. But those decisions cost me time, money, and peace. In this episode, I’m sharing exactly how I slowed down my hiring process, the trial steps I use before saying yes, and how I decide in the first three months if someone truly fits our culture.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
Struggling to get assistants engaged, motivated, and actually adding value to your salon? You’re not alone. Training the younger generation comes with new challenges, but it doesn’t have to feel impossible. In this episode, I’m sharing what’s working right now in my own program and how you can create an assistant program that grows your team instead of draining your energy.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
If your culture feels a little “off” but you can’t put your finger on why, chances are it’s not the big blow-ups...it’s the small things. In this episode, I’m sharing the quiet culture killers that creep in under the radar and slowly cost you trust, loyalty, and joy.
Instagram: https://www.instagram.com/michelle_tanner_consult/
Website: https://michelletannerconsulting.com/
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