Dog Grooming Business Help & Support

In this powerful episode, Bill Betts is joined by Sarah from Reclaim and Rise to discuss the transformational journey of rebuilding confidence, especially for women over 40 who’ve experienced major life transitions.Sarah opens up about her work as a confidence coach, helping women reclaim their identity and inner strength after events such as relationship breakdowns, career shifts, or years spent putting others first. She explains that confidence is not something you're born with—it’s something you build through mindset, boundaries, and intentional action.Together, Bill and Sarah explore the emotional and psychological blocks that can hold people back, particularly the ingrained patterns and self-doubt many carry unknowingly. This is a must-listen for anyone—especially women—who feels like they’ve lost a part of themselves and are ready to rise with purpose and power.💬 Key TakeawaysSarah explores how personal transitions—especially in midlife—can deeply affect professional confidence and decision-making.Transformational confidence coaching supports women in rebuilding self-trust, resilience, and a clearer sense of identity.The episode highlights how negative thought patterns often go unchallenged and become barriers to growth.Confidence is not innate; it’s built through consistent action, mindset shifts, and a supportive environment.Bill and Sarah discuss the importance of creating space for reflection, especially for those juggling multiple life roles.You can find out more about Sarah and Reclaim and Rise on their website: https://www.reclaimandrise.online/As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts sits down with Carl, the founder of Woodfarm Barns and Barges, to explore the fascinating journey of building a dog-friendly holiday accommodation business that truly goes beyond the basics.Carl shares how he left the corporate world behind to pursue a passion for hospitality and property renovation, ultimately creating a collection of high-end, dog-welcoming retreats in the Suffolk countryside and on the water. But as Carl points out, there’s a big difference between being dog-tolerant and genuinely dog-friendly.The conversation dives into the mindset shift required to serve pet owners well, how Carl learned to embrace dog culture, and why attention to detail and personal connection are key to customer loyalty in the hospitality industry.This is a great episode for groomers looking to unwind, business owners exploring diversification, or anyone who loves a behind-the-scenes look at turning passion into profit—with dogs at the heart of it all.💬 Key TakeawaysCarl transitioned from the corporate world into entrepreneurship via property renovation and holiday lettings.Woodfarm Barns and Barges offers luxury, dog-friendly stays designed with pet owners in mind—not just allowing dogs, but truly welcoming them.Creating the right atmosphere for both dogs and humans has been key to customer satisfaction and repeat bookings.Carl has developed a deeper understanding of dog ownership and its emotional connection, which informs his business model.He shares a special off-peak discount just for pet groomers, encouraging them to take time out for themselves.Customer service and personal connection remain at the heart of what makes Woodfarm a success.If you'd like to find out more about WoodFarm Barn, you can visit their website here: https://woodfarmbarns.com/As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this solo episode, Bill Betts encourages pet grooming business owners to take a step back and reflect on how December really went. After the hustle of the holiday season, now’s the time to ask: What worked? What didn’t? What would I do differently next time?Bill shares practical advice on how to learn from last year’s challenges – including weather issues, burnout, and overloaded booking schedules – and how to turn those lessons into better boundaries, clearer plans, and more professional systems moving forward.He also talks about the power of taking time off without guilt, the importance of setting up savings pots, and why defining what you want from your business is key to long-term happiness.Whether December went smoothly or left you feeling overwhelmed, this episode will help you start the new year with clarity, confidence, and control.💬 Key TakeawaysReflecting on the past year helps you improve your business strategies going forward.Clear boundaries are essential for maintaining professionalism and avoiding burnout.Taking planned time off improves your energy, decision-making, and customer service.Setting up savings pots can help you create financial breathing space during quieter periods.Knowing exactly what you want from your business helps you make better decisions and build a business that fits your life.Learn from what didn’t go well – so you’re not repeating the same patterns next December!As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts is joined once again by Vicky from The Pet Accountants to reflect on the recent success of the Pet Pro Expo and share exciting updates about the upcoming 2026 event in Birmingham on October 3rd.Vicky gives us an insider’s look at what made this year’s event such a hit – from the overwhelmingly positive feedback (with 99.9% of attendees rating it as excellent!) to the practical suggestions they’ve already taken on board to improve next year’s experience.They discuss plans for longer networking breaks, fewer but more impactful speakers, and the possibility of turning the event into a two-day experience. Most importantly, the conversation reinforces why events like this are essential – they bridge the gap between grooming skills and business success, helping pet professionals grow not just as stylists, but as entrepreneurs.💬 Key TakeawaysPet Pro Expo 2026 takes place on October 3rd in Birmingham. It’s set to be the biggest and best yet.Feedback from the 2025 event was overwhelmingly positive, with attendees praising the atmosphere, speakers, and organisation.Plans for 2026 include longer networking breaks and a streamlined speaker lineup to allow more time for valuable conversations.There’s talk of expanding to a two-day event in future based on attendee interest and logistics.The event is designed to help pet professionals improve their business knowledge, not just their grooming techniques.Tickets are already being snapped up – so if you’re thinking of attending, don’t hang around!As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill is joined by Poppy, owner of K9 Groom School, to talk all about training and apprenticeships in the pet grooming industry.Poppy shares her experience running a busy training school and explains why structured, high-quality training is so important for both new groomers and the businesses that employ them. She talks about the challenges that can come with apprenticeships – like setting clear expectations and making sure both the apprentice and the employer have a positive experience – as well as the huge rewards that come from getting it right.Bill and Poppy also explore how City & Guilds qualifications are now part of the apprenticeship system, and how this is helping to raise standards across the industry.This episode is a must-listen for any grooming business owner who wants to grow their team the right way – or anyone thinking about starting their career through an apprenticeship.💬 Key TakeawaysApprenticeships work best with clear communication. Both sides need to know what to expect.Training isn’t one-size-fits-all. Good training adapts to the needs of each individual apprentice.Growing your own team can solve staffing issues. Apprenticeships are a great way to build skilled, loyal employees.Qualifications matter. City & Guilds Level 2 is now part of the apprenticeship route – helping raise industry standards.Investing in people pays off. A well-trained apprentice can become a long-term asset to your business.The future of grooming depends on training. A strong workforce starts with proper education and support.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts is joined by Vicky Skinner, who shares the important work being done by the Animal Focused Alliance. This organisation supports pet businesses by providing clear, reliable advice on licensing, compliance, and best practices.Vicky explains how the Alliance was set up to help groomers, boarders, walkers, and other pet professionals raise their standards, understand their legal responsibilities, and access the right information, especially when the rules and guidance can feel confusing or unclear.Bill and Vicky talk about the power of community and collaboration, and how working together as an industry can help shape better animal welfare policies and protect responsible business owners.This episode is packed with practical insights into what it takes to stay compliant, improve your professionalism, and where to turn when you need trusted guidance.You can find out more about The Animal Focused Alliance on their website here: https://www.animalfocusedalliance.co.uk/💬 Key TakeawaysThe Animal Focused Alliance is here to help. It offers guidance on licensing, compliance, and ethical standards.Clear advice matters. Pet professionals need facts they can trust – especially when laws and rules change.Stay informed. Understanding your legal obligations helps you avoid issues before they arise.We’re stronger together. Collaboration and support within the industry help raise standards for everyone.Resources are available. The Alliance provides access to legal advice and tools tailored to the pet care sector.Speak up and get involved. Being part of a wider community helps influence change and protect animal welfare.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts chats with Dee Ann Allen, one of his amazing clients, about her inspiring journey from working in retail and food service to running her own pet grooming business.Dee shares what it was like to make such a big career change and how she discovered that her real passion was working with animals. The conversation covers everything from setting the right prices to managing time better, and building a business that actually fits around your life – not the other way around.They also discuss the lessons Dee learned from being part of the Pet Grooming Business Programme – including how to feel more confident in business decisions and how to create a better balance between work and home life.If you’re at a turning point in your own career or just need a boost of motivation, Dee’s story is full of honest advice and practical tips that can help you move forward.💬 Key TakeawaysIt’s never too late to change paths. Dee moved from retail into grooming – and found her passion.Pricing is key. Reviewing and updating your prices helps you stay profitable and avoid burnout.Time management matters. Knowing how to plan your day makes running a business less stressful.Support makes a difference. Being part of a grooming community helps you grow faster and feel less alone.You don’t have to do it all at once. Dee shows that steady progress and small changes add up over time.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts is joined by Jo Wallace, a passionate pet groomer, trainer, and advocate for lifelong learning in the grooming industry.Jo reflects on her time at the Pet Pro Expo, sharing why events like these are so valuable – not just for learning new business strategies like lead generation and storytelling, but also for the community and connection they provide. She speaks about how one speaker in particular – Fanny – really stood out, and how storytelling can play a powerful role in building a strong business.Jo also shares her personal journey – from volunteering at an animal rescue in Costa Rica, to leaving corporate life behind and retraining as a pet groomer. She explains how her background in HR and training now feeds into her grooming career, especially as she starts to offer more education and support to other groomers.She’s also diving deeper into the world of cat grooming, and shares some helpful advice around the differences between cats and dogs – including how understanding feline behaviour is key to successful (and safe) cat grooms.If you’ve ever felt unsure about the next steps in your business or are looking to get inspired, this episode will leave you feeling motivated and connected to the wider grooming world.💬 Key TakeawaysPet Pro Expo created real connection. Jo shares how networking with other professionals helped her grow.Understanding cats is essential. Grooming cats isn’t the same as dogs – you need to know feline behaviour.Industry events are more than talks. They give you the space to think about the future of your business.Jo’s journey is inspiring. From animal rescue work in Costa Rica to becoming a groomer and trainer, she brings a unique perspective.Keep learning. Jo reminds us that education, reflection, and peer support are key to long-term success.Community makes a difference. You don’t have to grow your business alone – sharing ideas helps everyone.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts is joined by grooming legend Colin Taylor for an honest and insightful chat about the realities of working in the grooming industry, from customer service to burnout and everything in between.Colin shares stories from his many years in the industry and talks about the biggest challenges groomers face today. While having great technical skills is important, he explains that how you treat your clients and communicate with them is just as vital. Grooming is about more than just a haircut. It’s about building trust, understanding people’s expectations, and creating a professional experience.Bill and Colin also talk about the importance of setting boundaries, avoiding burnout, and taking care of yourself as a business owner. They explore how networking with other groomers, attending events, and staying active in the grooming community can help build your confidence and spark new ideas.This episode is full of practical advice and encouragement, whether you’re just starting out or have been grooming for years.🔗 Find out more about Colin and his products at:https://www.colintaylorproducts.com💬 Key TakeawaysCustomer service is key. A great experience keeps clients coming back – not just the groom.Talk to your clients. Clear communication helps you meet expectations and avoid problems.Set boundaries. You can’t look after others if you don’t take care of yourself first.Community matters. Talking to other groomers can boost your confidence and help you grow.The industry is changing. We need to adapt – especially when it comes to shows, training, and client expectations.It’s more than grooming. Understanding the full pet care journey, including vets and behaviour, helps you stand out.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts talks with Julie Goodall, whose story is all about adapting, growing, and finding a new path when life takes an unexpected turn.Julie started her career in the corporate world but found herself facing redundancy. That moment pushed her to follow a new passion – pet grooming. She built a strong, successful business and learned loads of valuable skills along the way. But after facing personal challenges, Julie knew it was time for another big change.She now works as a celebrant, creating meaningful ceremonies for people and families – and surprisingly, many of the skills she gained from grooming have helped her in this new role too.Bill and Julie chat about what it takes to start over, how important resilience and adaptability are, and how the support of a good community can make all the difference. Whether you’re thinking about changing direction or just looking for inspiration, this episode is a great listen.💬 Key TakeawaysJulie’s career journey shows how setbacks can open doors to new opportunities.Redundancy was the start of something better. It gave her the chance to explore pet grooming – and later, a new path entirely.Skills from grooming carry forward. Running a business teaches confidence, communication, and resilience.Networking and support matter. Mentorship and community helped Julie grow in both careers.It’s never too late to change. If you’re feeling stuck, there is a way forward – even if it looks different than expected.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill talks to Phoebe Harris, a client, friend and pet groomer who shares her honest and inspiring journey from starting out as a mobile groomer to now running her own successful salon.Phoebe opens up about how little she knew about the grooming industry when she started – and how her love for animals and the desire to spend more time with her daughter Sophia, motivated her to take the leap. She talks about the challenges she faced, especially when it came to setting prices and the fear that comes with raising them.Together, Bill and Phoebe explore how self-belief, community support, and a willingness to learn have helped her grow both personally and professionally. Phoebe also shares how getting a better handle on her finances – through saving and budgeting – has made a big difference in her confidence and stability.This episode is full of real-life advice and encouraging words for any groomer thinking of making a big change or trying to level up their business.💬 Key TakeawaysPhoebe’s story shows that you don’t need to know everything to get started – but you do need to keep learning.Raising prices is scary – but necessary. Knowing your worth is key to growing your business.Community support matters. Talking to other groomers helps you feel less alone and more confident.Managing your money helps you feel in control. Saving and budgeting can change your business and your mindset.Work-life balance takes planning. But it’s possible – especially when you set clear expectations with clients.A positive mindset is powerful. Facing your fears can open up big opportunities.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill explains what the Pet Grooming Business Audit is – and how it’s helping groomers across the UK get clearer on their goals, grow their business, and feel more in control.Bill breaks down what happens during the audit, which starts with a short form you fill in beforehand. This gives Bill the chance to review your website, social media, prices, and other key details before the session – so the actual audit call can go straight into the areas where you need the most help.During the 1-to-1 session, you’ll look at:Your goals – How much do you want to earn? How many days do you want to work?Your prices and services – Are they working for you or against you?Your marketing – Is your online presence actually helping you attract clients?Client booking systems and daily routines – Could things be more efficient?It’s not about pointing out what’s wrong; it’s about helping you see new opportunities, make things simpler, and build a grooming business that actually works for you.You’ll leave with a clear action plan, a recording of the session, and the confidence to move forward with your business.And don’t forget: use code PODCAST30 to get money off your audit session!You can book your audit here: https://petprofessionals.mykajabi.com/the-business-audit💬 What the Audit Gives:The audit gives you a fresh look at your business and what’s holding it back.You’ll get tailored advice based on your goals, not just generic tips.Marketing, pricing, services, systems – all of it is reviewed and discussed.You’ll receive a step-by-step action plan and a recording to rewatch.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts talks about coaching, in particular Louise, a mindset coach who works closely with pet groomers to help them overcome common business challenges – from self-doubt to pricing nerves and burnout.Louise often shares how our mindset – the way we think and feel about ourselves and our business – plays a massive role in how successful we can be. If you’ve ever felt guilty about raising your prices, struggled to set boundaries with clients, or put off the things you know you need to do… this episode is for you.💬 Key TakeawaysMindset makes a difference. The way you think about your business affects everything you do.You’re allowed to set boundaries. Saying no doesn’t make you rude – it protects your wellbeing.Your prices reflect your value. Don’t feel guilty for charging what your service is worth.Procrastination and guilt are common. But with the right support, you can work through them.Business is a journey. Success doesn’t happen overnight – it’s all about learning and growing.Community helps. Surrounding yourself with like-minded people can keep you motivated and supported.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit the website: https://petprofessionals.mykajabi.com/what-is-the-pet-groomer-programme

In this episode, Bill is joined by KiKi, an SEO expert from New Media Ghost, to talk about something that can make a huge difference to your grooming business: being found online.If you’ve ever wondered why your business doesn’t show up on Google or why you’re not getting as many new clients as you’d like, this episode is for you.KiKi breaks down SEO (Search Engine Optimisation) in a way that makes it easy to understand. She explains how SEO isn’t just about keywords anymore, it’s about answering real questions people are asking online, especially now that more people are using AI tools like ChatGPT to find services.They also talk about the way search habits are changing. It’s no longer just about typing “dog groomer near me” into Google – people are asking longer, more specific questions like “Where can I find a groomer that’s good with nervous dogs?” If your website and content don’t answer those questions, you could be missing out on business.KiKi also shares her work on the Zero Click Authority app, which helps businesses stay visible in today’s AI-powered search world.This episode is packed with useful advice that’ll help you get noticed by more of the right people online – without needing to be a tech expert!💬 Key TakeawaysBeing found online matters. If people can’t find you, they can’t book you.SEO isn’t just keywords. Your content needs to answer real customer questions.Search habits are changing. People now use AI tools, not just Google – and you need to keep up.Think about your clients’ needs. What are they really searching for? Write content that speaks to that.Long-tail keywords help. These are more detailed search phrases that make it easier for people to find you.Quality content wins. Focus on helpful, clear, and relevant content – not just loads of blog posts.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts talks openly and honestly about something many pet groomers struggle with: money mindset. If you’ve ever felt awkward about raising your prices or unsure how to manage your finances, this episode is for you.Bill explains how the way we think about money, often shaped by how we were brought up, can affect how we run our businesses. When we don’t value ourselves properly, we’re more likely to undercharge, feel stressed, and get stuck in a cycle of burnout.He shares stories from groomers he’s worked with who’ve made big changes by working with money coach Fanny Snaith, including how simple tools like budgeting with savings pots can make a huge difference to your confidence and control around money.This episode is all about learning to see money as a tool, not something to fear or avoid. When you start taking control of your finances, you take control of your business and your life too.💬 Key TakeawaysYour mindset around money matters. The way you think about money affects how you run your business.It’s okay to charge your worth. Undervaluing your services only leads to stress and burnout.Budgeting helps. Using savings pots for different goals can reduce anxiety and give you more control.Talk about money. Open chats in a supportive community can make things feel less scary.Money brings freedom. When managed well, money becomes a tool to help you build the life you want.Find joy in finances. Building a healthier relationship with money can bring more happiness and balance to your life.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this solo episode, Bill talks about something you might not usually think of as a business skill – curiosity – and how it can be a game-changer for pet groomers.Bill reflects on his own journey and shares how being curious, always asking questions and wanting to understand more have helped him grow his business. While many groomers are naturally curious about grooming tools and techniques, Bill explains that the real growth happens when we take that same mindset and apply it to the business side of things too.He talks about how staying curious about pricing, marketing, customer behaviour, and industry trends can lead to better decisions and more success. Whether it’s reading a new book, questioning how things are done, or just asking “why?”, curiosity helps you stay ahead of the game.Bill also shares a key lesson from Arnold Schwarzenegger’s book, Be Useful – reminding listeners that successful people are always learning, asking questions, and staying open to change.This episode is all about keeping an open mind, staying curious, and refusing to settle for “that’s just how we’ve always done it.”💬 Key TakeawaysCuriosity is a superpower. The more you ask, the more you learn – and grow.Don’t just be curious about grooming. Apply it to your pricing, marketing, and business systems too.Routines can lead to ruts. Question what you do – and why you do it – to stay fresh and competitive.Curious people make better decisions. The more you know, the more confidently you can adapt.Always be learning. Books, podcasts, conversations – it all helps you improve your business.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts chats with Diana Horvath, a grooming salon owner and the author of The Awakened Pet Groomer. Together, they explore something that many groomers struggle with – how to set healthy boundaries with clients and avoid burnout.Diana shares her personal story of how she got into grooming, and how over time she realised that constantly trying to please everyone was taking a toll on her mental health. She explains how she started setting clear boundaries in her business – and how that not only improved her work-life balance but also made her business more enjoyable.Bill and Diana talk about how self-awareness and honest reflection can help groomers make better decisions about the types of clients they take on, how they run their diary, and how they communicate clearly and kindly with customers.If you’ve ever felt overwhelmed by client demands, or struggled to say no – this episode is for you.💬 Key TakeawaysBurnout is real. You can’t give your best if you’re constantly giving too much.Boundaries help everyone. Clear rules mean better relationships with clients and less stress.Know what you want. Build a business that fits you, not what everyone else expects.People-pleasing leads to problems. It’s okay to say no and protect your time and energy.Personal growth matters. The more self-aware you are, the stronger your business will be.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill talks to Lobby, a former police officer and founder of Trojan Well Being, about something that affects more of us than we realise – mental health.Lobby shares how his own experience of trauma led him to set up Trojan Well Being, a business focused on helping others improve their mental well-being. He explains why Mental Health First Aid training is so important – especially for business owners and anyone working in high-stress environments, like the pet grooming industry.Bill and Lobby talk about the signs that someone might be struggling, and how training gives you the tools to spot those signs and know how to help. Whether it’s a colleague, an employee, or even a client, knowing how to start a supportive conversation could make a real difference.They also explore how to create a safe, open environment at work, where people feel comfortable speaking up. Regular check-ins, small conversations, and showing empathy all help build a strong, supportive team.This episode is a must-listen for any groomer who runs a team – or just wants to understand mental health a bit better.💬 Key TakeawaysMental Health First Aid training gives you tools to help. You’ll know how to spot early signs and what to say.Check in with your team. A simple chat can go a long way in supporting someone.Creating a safe space matters. If people feel they can speak up, they’re more likely to get help.Mental health affects your whole business. Happier, healthier people make for a better work environment.Peer support is powerful. Talking to people who understand can really help with recovery.Reducing stigma is key. The more we talk about mental health, the easier it becomes to get support.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this powerful episode, Bill Betts speaks with Alexander Seery, founder of Shifts to Success, about how he went from a career in the police to becoming a successful entrepreneur and property investor.Alex shares what it was like working in law enforcement and how he started to feel frustrated by the lack of freedom and financial control. He noticed many of his colleagues felt the same – stuck in a system that didn’t reward them for working harder or thinking bigger. That realisation pushed him to look for something more – and that’s when he discovered the world of business.Now running a company that helps others from the public sector start their own businesses, Alex talks honestly about the highs and lows of starting out, and how learning from the right people helped him build real, lasting success.Bill and Alex also chat about money mindset, financial education, and how so many of us are held back by what we were taught growing up – things like "play it safe", or "pensions are everything". This episode encourages listeners to think differently about their future, and to surround themselves with people who are already where they want to be.This one’s all about growth, learning, and taking control of your future – no matter where you're starting from.💬 Key TakeawaysAlex’s journey shows how it’s possible to go from feeling stuck to building a business that gives you freedom.Financial education matters. Knowing how to manage money and invest in yourself can change everything.Wealth isn’t just about money. It’s about having the freedom to live life the way you want.Mentorship works. Learning from people who’ve already done it can fast-track your success.Mindset is everything. Challenge the beliefs you’ve been taught if they’re not helping you grow.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this exciting episode, Bill Betts is joined by Vicky, better known as The Pet Accountant, to talk all about the upcoming Pet Pro Expo – a brand-new business event for the pet industry.Vicky shares why she’s so passionate about this event. It’s not about product stands and freebies, it’s about learning how to run a better business. Whether you’re a pet groomer, dog walker, or daycare owner, this event is packed with helpful advice from people who understand what you do.They chat about the power of networking, building real connections with others in the industry. Vicky explains how talking to other business owners has helped her grow, get fresh ideas, and feel more supported. It’s a great reminder that even though we all run our own businesses, we don’t have to do it alone.The Pet Pro Expo will feature talks on pricing, marketing, using technology, and lots more. The goal is for you to walk away with practical ideas you can use straight away to make your business better.Bill and Vicky also cover the key event details, where it’s happening, what to expect on the day, and why it’s set to be a friendly, supportive, and inspiring day for pet professionals.If you’re thinking about going, this episode will help you decide!💬 Key TakeawaysThe Pet Pro Expo is all about business tips and advice for pet professionals – not just products.It’s a chance to meet and learn from other people in the industry who share your challenges.The speakers will cover real-life topics like pricing, marketing, and running a smoother business.Events like this help you stay sharp and adapt to changes in the pet industry.Vicky and Bill both believe that learning from others is one of the best ways to grow your business.If you attend, take notes – and put the advice into action as soon as you can!🎟️ Want to come along to the Pet Pro Expo?Grab your ticket here: https://avefrtnnh.krtra.com/t/KD84kmwHl6ZaAs always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/