Dog Grooming Business Help & Support

In this episode, Bill explains what the Pet Grooming Business Audit is – and how it’s helping groomers across the UK get clearer on their goals, grow their business, and feel more in control.Bill breaks down what happens during the audit, which starts with a short form you fill in beforehand. This gives Bill the chance to review your website, social media, prices, and other key details before the session – so the actual audit call can go straight into the areas where you need the most help.During the 1-to-1 session, you’ll look at:Your goals – How much do you want to earn? How many days do you want to work?Your prices and services – Are they working for you or against you?Your marketing – Is your online presence actually helping you attract clients?Client booking systems and daily routines – Could things be more efficient?It’s not about pointing out what’s wrong; it’s about helping you see new opportunities, make things simpler, and build a grooming business that actually works for you.You’ll leave with a clear action plan, a recording of the session, and the confidence to move forward with your business.And don’t forget: use code PODCAST30 to get money off your audit session!💬 What the Audit Gives:The audit gives you a fresh look at your business and what’s holding it back.You’ll get tailored advice based on your goals, not just generic tips.Marketing, pricing, services, systems – all of it is reviewed and discussed.You’ll receive a step-by-step action plan and a recording to rewatch.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts talks about coaching, in particular Louise, a mindset coach who works closely with pet groomers to help them overcome common business challenges – from self-doubt to pricing nerves and burnout.Louise often shares how our mindset – the way we think and feel about ourselves and our business – plays a massive role in how successful we can be. If you’ve ever felt guilty about raising your prices, struggled to set boundaries with clients, or put off the things you know you need to do… this episode is for you.💬 Key TakeawaysMindset makes a difference. The way you think about your business affects everything you do.You’re allowed to set boundaries. Saying no doesn’t make you rude – it protects your wellbeing.Your prices reflect your value. Don’t feel guilty for charging what your service is worth.Procrastination and guilt are common. But with the right support, you can work through them.Business is a journey. Success doesn’t happen overnight – it’s all about learning and growing.Community helps. Surrounding yourself with like-minded people can keep you motivated and supported.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit the website: https://petprofessionals.mykajabi.com/what-is-the-pet-groomer-programme

In this episode, Bill is joined by KiKi, an SEO expert from New Media Ghost, to talk about something that can make a huge difference to your grooming business: being found online.If you’ve ever wondered why your business doesn’t show up on Google or why you’re not getting as many new clients as you’d like, this episode is for you.KiKi breaks down SEO (Search Engine Optimisation) in a way that makes it easy to understand. She explains how SEO isn’t just about keywords anymore, it’s about answering real questions people are asking online, especially now that more people are using AI tools like ChatGPT to find services.They also talk about the way search habits are changing. It’s no longer just about typing “dog groomer near me” into Google – people are asking longer, more specific questions like “Where can I find a groomer that’s good with nervous dogs?” If your website and content don’t answer those questions, you could be missing out on business.KiKi also shares her work on the Zero Click Authority app, which helps businesses stay visible in today’s AI-powered search world.This episode is packed with useful advice that’ll help you get noticed by more of the right people online – without needing to be a tech expert!💬 Key TakeawaysBeing found online matters. If people can’t find you, they can’t book you.SEO isn’t just keywords. Your content needs to answer real customer questions.Search habits are changing. People now use AI tools, not just Google – and you need to keep up.Think about your clients’ needs. What are they really searching for? Write content that speaks to that.Long-tail keywords help. These are more detailed search phrases that make it easier for people to find you.Quality content wins. Focus on helpful, clear, and relevant content – not just loads of blog posts.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts talks openly and honestly about something many pet groomers struggle with: money mindset. If you’ve ever felt awkward about raising your prices or unsure how to manage your finances, this episode is for you.Bill explains how the way we think about money, often shaped by how we were brought up, can affect how we run our businesses. When we don’t value ourselves properly, we’re more likely to undercharge, feel stressed, and get stuck in a cycle of burnout.He shares stories from groomers he’s worked with who’ve made big changes by working with money coach Fanny Snaith, including how simple tools like budgeting with savings pots can make a huge difference to your confidence and control around money.This episode is all about learning to see money as a tool, not something to fear or avoid. When you start taking control of your finances, you take control of your business and your life too.💬 Key TakeawaysYour mindset around money matters. The way you think about money affects how you run your business.It’s okay to charge your worth. Undervaluing your services only leads to stress and burnout.Budgeting helps. Using savings pots for different goals can reduce anxiety and give you more control.Talk about money. Open chats in a supportive community can make things feel less scary.Money brings freedom. When managed well, money becomes a tool to help you build the life you want.Find joy in finances. Building a healthier relationship with money can bring more happiness and balance to your life.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this solo episode, Bill talks about something you might not usually think of as a business skill – curiosity – and how it can be a game-changer for pet groomers.Bill reflects on his own journey and shares how being curious, always asking questions and wanting to understand more have helped him grow his business. While many groomers are naturally curious about grooming tools and techniques, Bill explains that the real growth happens when we take that same mindset and apply it to the business side of things too.He talks about how staying curious about pricing, marketing, customer behaviour, and industry trends can lead to better decisions and more success. Whether it’s reading a new book, questioning how things are done, or just asking “why?”, curiosity helps you stay ahead of the game.Bill also shares a key lesson from Arnold Schwarzenegger’s book, Be Useful – reminding listeners that successful people are always learning, asking questions, and staying open to change.This episode is all about keeping an open mind, staying curious, and refusing to settle for “that’s just how we’ve always done it.”💬 Key TakeawaysCuriosity is a superpower. The more you ask, the more you learn – and grow.Don’t just be curious about grooming. Apply it to your pricing, marketing, and business systems too.Routines can lead to ruts. Question what you do – and why you do it – to stay fresh and competitive.Curious people make better decisions. The more you know, the more confidently you can adapt.Always be learning. Books, podcasts, conversations – it all helps you improve your business.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts chats with Diana Horvath, a grooming salon owner and the author of The Awakened Pet Groomer. Together, they explore something that many groomers struggle with – how to set healthy boundaries with clients and avoid burnout.Diana shares her personal story of how she got into grooming, and how over time she realised that constantly trying to please everyone was taking a toll on her mental health. She explains how she started setting clear boundaries in her business – and how that not only improved her work-life balance but also made her business more enjoyable.Bill and Diana talk about how self-awareness and honest reflection can help groomers make better decisions about the types of clients they take on, how they run their diary, and how they communicate clearly and kindly with customers.If you’ve ever felt overwhelmed by client demands, or struggled to say no – this episode is for you.💬 Key TakeawaysBurnout is real. You can’t give your best if you’re constantly giving too much.Boundaries help everyone. Clear rules mean better relationships with clients and less stress.Know what you want. Build a business that fits you, not what everyone else expects.People-pleasing leads to problems. It’s okay to say no and protect your time and energy.Personal growth matters. The more self-aware you are, the stronger your business will be.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill talks to Lobby, a former police officer and founder of Trojan Well Being, about something that affects more of us than we realise – mental health.Lobby shares how his own experience of trauma led him to set up Trojan Well Being, a business focused on helping others improve their mental well-being. He explains why Mental Health First Aid training is so important – especially for business owners and anyone working in high-stress environments, like the pet grooming industry.Bill and Lobby talk about the signs that someone might be struggling, and how training gives you the tools to spot those signs and know how to help. Whether it’s a colleague, an employee, or even a client, knowing how to start a supportive conversation could make a real difference.They also explore how to create a safe, open environment at work, where people feel comfortable speaking up. Regular check-ins, small conversations, and showing empathy all help build a strong, supportive team.This episode is a must-listen for any groomer who runs a team – or just wants to understand mental health a bit better.💬 Key TakeawaysMental Health First Aid training gives you tools to help. You’ll know how to spot early signs and what to say.Check in with your team. A simple chat can go a long way in supporting someone.Creating a safe space matters. If people feel they can speak up, they’re more likely to get help.Mental health affects your whole business. Happier, healthier people make for a better work environment.Peer support is powerful. Talking to people who understand can really help with recovery.Reducing stigma is key. The more we talk about mental health, the easier it becomes to get support.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this powerful episode, Bill Betts speaks with Alexander Seery, founder of Shifts to Success, about how he went from a career in the police to becoming a successful entrepreneur and property investor.Alex shares what it was like working in law enforcement and how he started to feel frustrated by the lack of freedom and financial control. He noticed many of his colleagues felt the same – stuck in a system that didn’t reward them for working harder or thinking bigger. That realisation pushed him to look for something more – and that’s when he discovered the world of business.Now running a company that helps others from the public sector start their own businesses, Alex talks honestly about the highs and lows of starting out, and how learning from the right people helped him build real, lasting success.Bill and Alex also chat about money mindset, financial education, and how so many of us are held back by what we were taught growing up – things like "play it safe", or "pensions are everything". This episode encourages listeners to think differently about their future, and to surround themselves with people who are already where they want to be.This one’s all about growth, learning, and taking control of your future – no matter where you're starting from.💬 Key TakeawaysAlex’s journey shows how it’s possible to go from feeling stuck to building a business that gives you freedom.Financial education matters. Knowing how to manage money and invest in yourself can change everything.Wealth isn’t just about money. It’s about having the freedom to live life the way you want.Mentorship works. Learning from people who’ve already done it can fast-track your success.Mindset is everything. Challenge the beliefs you’ve been taught if they’re not helping you grow.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this exciting episode, Bill Betts is joined by Vicky, better known as The Pet Accountant, to talk all about the upcoming Pet Pro Expo – a brand-new business event for the pet industry.Vicky shares why she’s so passionate about this event. It’s not about product stands and freebies, it’s about learning how to run a better business. Whether you’re a pet groomer, dog walker, or daycare owner, this event is packed with helpful advice from people who understand what you do.They chat about the power of networking, building real connections with others in the industry. Vicky explains how talking to other business owners has helped her grow, get fresh ideas, and feel more supported. It’s a great reminder that even though we all run our own businesses, we don’t have to do it alone.The Pet Pro Expo will feature talks on pricing, marketing, using technology, and lots more. The goal is for you to walk away with practical ideas you can use straight away to make your business better.Bill and Vicky also cover the key event details, where it’s happening, what to expect on the day, and why it’s set to be a friendly, supportive, and inspiring day for pet professionals.If you’re thinking about going, this episode will help you decide!💬 Key TakeawaysThe Pet Pro Expo is all about business tips and advice for pet professionals – not just products.It’s a chance to meet and learn from other people in the industry who share your challenges.The speakers will cover real-life topics like pricing, marketing, and running a smoother business.Events like this help you stay sharp and adapt to changes in the pet industry.Vicky and Bill both believe that learning from others is one of the best ways to grow your business.If you attend, take notes – and put the advice into action as soon as you can!🎟️ Want to come along to the Pet Pro Expo?Grab your ticket here: https://avefrtnnh.krtra.com/t/KD84kmwHl6ZaAs always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this solo episode, Bill Betts shares a real-life story about a recent visit to the opticians – and how it made him reflect on customer service in pet grooming businesses.What started out as a simple eye test turned into a confusing, awkward experience full of disorganisation, mixed messages, and long waits. While everything technically got done, Bill walked away feeling deflated and frustrated – and it got him thinking…Are your customers ever walking away from your grooming business feeling the same?This episode is a reminder that grooming isn’t just about the haircut – it’s about the whole experience from start to finish. From the way your business answers the phone, to how you greet people, to how smooth and professional everything feels – it all matters.Bill talks about things like:How to make customers feel valued, not ignoredWhy first impressions (and last impressions) matterThe importance of being organised and confident, even if you’re paddling like mad behind the scenesAnd how paying attention to the little things can help you keep clients longer and charge what you’re worthThis is a practical episode full of insights for any pet grooming business owner who wants to stand out through better service.💬 Key TakeawaysPeople remember how you make them feel. A smooth experience makes clients loyal. A clunky one makes them look elsewhere.Don’t ignore your regulars. New customers are great, but your current ones are the backbone of your business.Organisation builds confidence. Be ready before the door opens – your clients can feel the difference.Little things matter. From how you greet people to how your salon smells – it all adds up.Be the swan. Calm and confident on the outside – even if you’re paddling hard behind the scenes.Great service helps you raise prices. People pay more for value and peace of mind.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts shares the inspiring story of Alexis, a pet groomer whose business has undergone a complete transformation, thanks to some smart changes and a willingness to try new things.Bill plays a clip from one of their recent coaching calls, where Alexis explains how she went from earning £1,800 a month to £6,000 a month, all while reducing her working week to just four days. It’s a brilliant example of how working smarter, not harder, can lead to big results.So, how did she do it?Bill breaks it down:She added new services, like cat grooming, which brought in a whole new group of clients.She reviewed her prices, making sure they truly reflected the value of her work.And she got serious about time management, focusing on the things that make the biggest difference in her business.This episode is more than just numbers – it’s about what’s possible when you take control of your business and stop doing everything the hard way. Alexis’s story shows that with the right mindset, support, and strategy, pet groomers can earn more, work less, and love what they do again.💬 Key TakeawaysYou can earn more and work less. Alexis went from £1,800 to £6,000 a month while cutting her hours.Offering extra services helps. Cat grooming helped Alexis grow without adding more hours.Know your numbers. Understanding your finances helps you set the right prices.Support makes a difference. Having a coach and community helped Alexis stay accountable and take action.Business is more than just grooming. Pricing, mindset, and strategy all play a part in success.Growth comes from learning. Alexis stayed open to coaching, and it paid off in a big way.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts sits down with Carl Armstrong, a life coach who helps people get more clarity and direction in both life and business.Carl talks about his own journey – leaving his admin job to become a life coach because he wanted to make a difference in people’s lives. He explains what life coaching actually is (and what it isn’t), and why it can be so powerful for people who feel stuck or unsure of their next steps.One of the key topics Carl talks about is understanding your values – the things that really matter to you. He explains that when your work or personal life doesn’t match those values, it can leave you feeling frustrated or unfulfilled. But when you start making choices based on what matters most, life can start to feel a lot more rewarding.Carl also shares stories from his coaching work, including one where a client was able to rebuild her relationship with her family through honest conversations and emotional growth. He shows how life coaching isn’t about giving advice – it’s about helping people find the answers that are already inside them.This episode is a great listen if you're feeling stuck, burned out, or just ready to explore new ideas. Carl reminds us that it’s never too late to reflect, re-focus, and find more joy in life.💬 Key TakeawaysCarl’s story shows how following your passion can lead to a more meaningful career.Understanding your values can help you make better decisions and feel more content.Life coaching isn’t advice-giving – it’s about helping you explore your own answers.Coaching can improve all areas of life, not just business – including relationships and wellbeing.You’re not broken. Coaches help you tap into your own strengths and direction.Personal growth is always possible – no matter your age or stage of life.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/If you would like to join Carl's program, you can get 10% discount with the code Bill Betts on his website: https://app.delenta.com/ta/@reimaginewithcarl

In this episode of the Pet Grooming Business Help and Support Podcast, Bill chats with Charlotte from Pet Business Support all about social media, and how pet groomers can use it to grow their business.Charlotte shares her journey, starting as a virtual assistant and growing her business into a thriving membership group, all focused on getting better at social media. She now supports pet professionals across the UK with simple, effective ways to show up online.This episode is full of great tips for anyone who finds social media a bit overwhelming. Charlotte explains that it’s not just about selling – it’s about building real connections with your followers. Sharing your experience and knowledge helps you build trust and makes clients feel more connected to you.They also talk about something many groomers worry about: negative comments or feedback. Charlotte reassures listeners that not every post needs to be perfect, and that it’s more important to focus on helping others than chasing likes or views.Whether you’re just starting out or want to improve your online presence, this episode is packed with advice to help you show up with confidence and grow your grooming business through social media.💬 Key TakeawaysSocial media matters. It’s a great tool for pet groomers to stay visible and build trust with clients.Build a community. Connecting with your audience builds loyalty and helps your business grow.Post helpful content. Share tips, stories, or behind-the-scenes – it keeps your audience engaged.Know your audience. Understanding what your followers care about helps you post the right things.Teach, don’t just sell. When you educate, you position yourself as the expert.Don’t forget email! Having an email list means you can stay in touch, even if social media goes quiet.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

🎧 This Week’s Episode: In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts talks about something that affects a lot of pet groomers: feeling like you have to do everything yourself to succeed.Bill shares a story from a chat he had with top business coach Daniel Priestley, where they talked about how many business owners find it hard to ask for help. Often, this mindset comes from school, where we’re taught that getting help is cheating – but in business, that couldn’t be further from the truth.Bill explains why delegation and mentorship are key to growing a successful grooming business. You might be amazing at grooming pets, but that doesn’t mean you have to be an expert at everything else, like marketing, admin, or finance. It’s okay to hand things over to a virtual assistant or someone who can help.This episode is all about changing the way we think. Bill encourages listeners to reflect on how their upbringing or experience might be holding them back, especially when it comes to asking for support. Running a business doesn’t have to feel heavy. With the right people around you, things get easier, and more fun!💬 Key TakeawaysIt’s okay to ask for help. Getting support in your business isn’t a weakness – it’s smart.Think about your mindset. If you’ve been taught to always do things on your own, it might be holding your business back.You don’t have to do everything. Handing tasks over to others – like a virtual assistant – can give you time to focus on what you love.Being great at grooming isn’t the same as running a business. It takes different skills, and you can learn or outsource them.You’re not alone. There’s a whole community of pet groomers and business experts who can help you grow.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

🎧 This Week’s Episode: Talking Teeth with The Dog Tooth Fairy:In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts is joined by Anastasia, also known as The Dog Tooth Fairy. She’s a well-known expert in pet dental care and shares her knowledge about keeping pets’ teeth clean and healthy.They chat about why pet dental hygiene is becoming a hot topic. Anastasia recently spent time at Crufts, where she noticed more pet owners are asking about dental care for their pets, especially dogs. This growing interest means groomers have a real opportunity to add dental cleaning to their list of services.Bill and Anastasia also talk about how groomers and vets can work together, not against each other. Groomers can look after the day-to-day dental needs of pets, while vets can handle the more serious cases that need anaesthetic. It’s all about teamwork and making sure the pet gets the best care.Anastasia shares tips on how groomers can get started with dental cleaning. She talks about the Emmi Pet system, which allows groomers to clean teeth without needing anaesthetic. It’s a great way to boost your business and help your clients' pets at the same time.If you’ve ever felt unsure about offering dental services, Anastasia has training and webinars to help build your confidence. She wants groomers to feel ready and supported when adding this to their services.🦷 Key TakeawaysPet owners want dental care. Anastasia has seen a big rise in demand for pet teeth cleaning – people are more aware of how important it is.The Emmi Pet system works. Anastasia made extra income in her first month using it, and you can too.Be clear with your clients. Grooming-based teeth cleaning isn’t the same as a vet’s full dental – and that’s OK. It’s about offering regular care, not medical procedures.Work together with vets. Groomers and vets can both play a part in keeping pets healthy; it doesn’t have to be one or the other.Support is available. Anastasia’s course covers everything from dental health to using the Emmi Pet toothbrush – plus lots of useful tips.You don’t have to feel nervous. Trying new services can feel scary, but with the right training and tools, you can grow your business and help more pets.If you'd like to learn more about Anastasia and see if you can earn extra income, visit: www.dogtoothfairy.co.uk and don't forget to use the Promo Code: BILL10 for 10% off the courses.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

Photography plays a pivotal role in establishing a strong first impression for any pet grooming business. In this episode, I am joined by Edouard Demarly, a distinguished French professional photographer, who elucidates the significance of professional imagery in enhancing one's business image. We delve into the common trepidations associated with being photographed and explore effective strategies to overcome these fears. Edouard shares invaluable insights on how to present oneself confidently before the camera, allowing business owners to authentically connect with their clientele. Ultimately, we emphasise that investing in quality photography is not merely an expense, but a vital investment that can yield substantial returns for your business.Takeaways: Photography plays a crucial role in making a strong first impression for your business, enhancing trust and credibility. Many business owners in the pet grooming industry feel anxious about being photographed, which can hinder their marketing efforts. Investing in professional photography is not merely an expense; it is a vital investment that yields significant returns over time. The skills of a professional photographer can greatly enhance the quality of images, capturing the essence of your brand and services effectively. Overcoming the fear of being in front of a camera is essential; it can lead to increased confidence and improved business interactions. Authenticity in your photography sets you apart from competitors, as potential clients appreciate genuine representations of you and your business. As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

Business failures, as perceived in the realm of pet grooming, are not necessarily an indication of defeat, but rather an opportunity for growth and reflection. I, Bill Betts, elucidate the various challenges that pet grooming business owners may encounter, including redundancy and employee resignations. It is imperative to understand that these situations can serve as catalysts for necessary change and improvement within one's business. I advocate for a proactive approach, emphasising the importance of financial awareness and the establishment of a savings buffer to mitigate potential setbacks. Ultimately, reframing our understanding of what constitutes failure can empower us to navigate the complexities of business ownership with resilience and insight.Takeaways: Business failure is often perceived negatively, but it can be reframed as an opportunity for growth. Understanding financial aspects is crucial to prevent unnecessary challenges in business operations. Establishing a savings buffer can provide security and options for future business decisions. When faced with redundancy, it is vital to reassess business strategies and consider the long-term vision. Employee resignations should be viewed as opportunities to improve efficiency and rethink staffing needs. A pivot in business strategy can relieve stress and open doors to new opportunities and creativity. As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

Effective communication with customers is paramount for success in the pet grooming business, as discussed by Bill Betts and his guest Amanda Cookson in this enlightening episode. They explore the significance of articulating grooming processes and establishing clear expectations to foster understanding and trust with clients. Through anecdotes and practical advice, Amanda underscores the necessity of honest dialogue, not only to enhance the customer experience but also to mitigate misunderstandings about pet care. The conversation further delves into the emotional aspects of communication, examining how the energy and approach of groomers can profoundly impact client relationships. Ultimately, this episode serves as a vital resource for pet grooming professionals seeking to refine their communication skills and cultivate a more positive business environment.Takeaways: Effective communication with pet owners is essential for successful dog grooming businesses, ensuring clarity and understanding. Understanding the emotional state of both the pet and the owner can greatly enhance the grooming experience. Building rapport with clients through open questions fosters trust and leads to better service outcomes. Clear boundaries and expectations need to be set to maintain a productive relationship with customers. As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

The conversation with Jo Awad unveils the intricate world of pet grooming, with a particular emphasis on the profound impact of pricing strategies and customer relationships within the industry. Jo, an accomplished pet groomer who transitioned from a career in medical support, shares her journey and the challenges faced as she navigated the complexities of establishing her own business, Short Bark and Sides. The dialogue explores the crucial importance of groomers effectively communicating the value of their services to clients, thereby justifying price increases that reflect the quality and care provided. Furthermore, Jo emphasises the importance of cultivating a supportive community among groomers, which not only fosters professional growth but also alleviates the burdens of isolation and anxiety often associated with running a small business. Ultimately, this episode serves as a testament to the transformative power of mindset and community in achieving success in the pet grooming sector.Takeaways: In this episode, we delve into the transformative journey of Joe, a pet groomer, illustrating her transition from a medical career to dog grooming, driven by a profound desire to work with animals. Joe's experience underscores the often unacknowledged complexities of pet grooming, revealing the extensive learning and skill required to excel in this profession, contrary to common perceptions. The discussion highlights the importance of community support and mentorship in navigating the challenges of running a pet grooming business, emphasizing the value of shared experiences among peers. We explore the psychological barriers that pet groomers may face when it comes to pricing their services, and how overcoming these fears can lead to increased profitability and improved client relationships. Joe reflects on her evolution as a groomer and business owner, noting how her mindset has shifted from people-pleasing to prioritising the needs of her business and the well-being of her canine clients. The episode concludes with a discussion on the significance of providing high-quality, personalised care for pets, highlighting how higher pricing can enhance the overall service experience for dogs and their owners. As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

Bill engages in a profound dialogue with Alex from Tilly and Family, focusing on the innovative realm of 100% natural pet care products designed for dogs and horses. A salient point of discussion is the meticulous formulation of Tilly's shampoo bars, which uniquely consist of only five natural ingredients, eschewing harmful chemicals prevalent in conventional pet grooming products. Alex elaborates on the efficacy of these products in alleviating skin irritations often suffered by pets due to environmental factors and chemical exposure. The conversation also traverses the myriad benefits of these shampoo bars for both pets and groomers, highlighting their dual function of cleansing and soothing. Furthermore, we explore Tilly and Family's aspirations for growth and global outreach, aiming to revolutionise pet care standards worldwide.Takeaways: In this episode, we delve into the innovative product range offered by Tilly and Family, which focuses on natural pet care solutions for dogs and horses. Alex from Tilly and Family discusses the significance of using 100% natural ingredients in pet grooming products to enhance the health and well-being of pets. The podcast highlights the various unique shampoo bars available, each crafted with five essential ingredients to promote skin health and cleanliness in pets. We explore the educational aspect of pet grooming, emphasising the importance of informing pet owners about the benefits of using natural products for their animals. You can find out more about Tilly & Family on their website here: https://tillyandfamily.com/As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/