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Totally Rewarding Chats

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The Totally Rewarding Chats Series is brought to you by co-hosts Sean Luitjens, VP of Product Strategy at Salary.com, and Paul Reiman, Founder & Managing Partner of Novo Insights. They will be jamming on all things total rewards and compensation technology with category thought leaders.

47 Episodes
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In this episode of Totally Rewarding Chats, Sean and Paul sit down with Patricia Pinies of Campari to explore her global career in compensation and rewards. Patricia shares how her journey from Venezuela to roles across Latin America and Asia shaped her approach to managing rewards in diverse cultural and legal environments. The conversation covers the realities of implementing global compensation strategies, the growing focus on pay transparency and equity, and how Campari is proactively advancing fair pay practices worldwide. Patricia also highlights the importance of cross-functional collaboration and clear communication in building trust and driving effective compensation programs across global markets. 00:00 Introduction and Background 01:55 Patricia's Journey into Compensation 11:25 Managing Rewards Across Geographies 17:32 Implementing Pay Transparency Initiatives 20:52 The Path to Pay Transparency 22:57 Collaboration with HR and Talent Acquisition 26:20 Educating Teams on Compensation Philosophy 29:58 Implementing Change in a Short Timeline 32:06 Overcoming Fear of Transparency 36:16 The Future of HR and Compensation Tools
In this episode, Paul Reiman and Sean Luitjens sit down with Charlie Franklin, co-founder and CEO of Compa, to unpack his path into compensation, the launch of Compa during the height of the pandemic, and how AI is reshaping the future of pay. The conversation covers why real-time compensation data matters, how AI can strengthen (not replace) human judgment, and what the future of hiring and HR technology looks like as Compa continues to scale following its Series B funding. 00:00 Introduction and Guest Introduction 08:12 Founding Compa During a Pandemic 17:48 Navigating Fundraising and Series B Announcement 18:11 Rebranding and Focus on AI 19:56 The Future of Compensation Data and AI 23:01 Navigating the Fluid Talent Market 24:43 The Importance of Location in Talent Acquisition 26:39 The Rapid Changes in Compensation Dynamics 28:03 Proactive Compensation Strategies with Real-Time Data 31:04 Leveraging AI for Enhanced Analytical Insights 34:10 Improving Data Quality in Compensation Benchmarking 38:53 Integrating AI into Compensation Decision-Making 41:51 The Role of AI in Enhancing Human Decision-Making 48:30 The Future of Hiring and Compensation
In this episode, Sean and Paul sit down with Alberto Mondelli, Senior Director at Willis Towers Watson, for a deep dive into compensation and benefits across Latin America. Drawing on decades of consulting experience, Alberto breaks down what multinational organizations often get wrong when entering the region, and what it takes to get it right. The conversation explores how cultural norms shape pay and benefits decisions, why benefits often carry more weight than base pay in attracting talent, and how pay equity, remote work, and evolving workforce expectations are changing the compensation landscape. Alberto also shares practical guidance on balancing local market realities with global governance, and why addressing the growing skills gap is becoming a critical priority for employers operating in Latin America. 00:00 Introduction to Alberto Mondelli and Willis Towers Watson 02:59 Alberto's Career Journey and Background 06:02 Differences in Latin American Compensation and Benefits 08:50 Cultural Insights and Personal Preferences 11:45 Multinational Companies in Latin America 14:46 Statutory Benefits and Employment Costs 17:36 Healthcare and Employee Benefits in LATAM 21:41 Global Strategy Meets Local Compliance 24:46 The Unique Challenges of Latin American Multinationals 28:57 Pay Equity Trends in Latin America 33:44 Differentiation Through Benefits in a Regulated Market 39:21 The Rise of Remote Work and Talent Retention 42:36 Addressing the Skills Gap in HR
In this forward-looking conversation, Sean Luitjens, Bryan Briscoe, and Paul Reiman share their predictions for HR in 2026, exploring the growing impact of pay transparency, the evolving role of AI, and what these changes mean for leaders and employees alike. Drawing on real-world experience, they offer practical insights, candid reflections, and a few personal stories along the way. The episode wraps with a fun speed round, balancing thoughtful perspective with a lighter touch for HR leaders preparing for what’s next. 00:00 Welcome and Predictions for 20260 3:07 Brian's Journey into HR 05:54 The Importance of Communication in HR 08:52 Speed Round with Bryan 11:57 Industry Predictions for 2026 14:54 Tech Innovations in HR 17:47 Navigating Pay Transparency 20:41 The Future of HR Technology 23:53 The Future of Pay Transparency 27:11 Challenges in Achieving Pay Equity 29:50 The Impact of AI on Hiring Practices 35:59 Market Dynamics and Company Consolidation 46:36 Transforming HR into Strategic Business Partners
In this conversation, Sean Luitjens, Paul Reiman, and Pete Tiliakos delve into the complexities and evolving landscape of payroll and compensation. They discuss the importance of aligning payroll with compensation strategies, the impact of technology and data on payroll processes, and the challenges faced in global payroll management. The conversation highlights the critical role payroll plays in organizational agility and the need for payroll professionals to step into leadership roles. They also touch on the implications of AI in payroll and the necessity for better understanding and collaboration between payroll and compensation teams. Chapters: 00:00 Introduction to Payroll Insights 03:01 The Evolution of Payroll Practices 06:07 The Intersection of Payroll and Employee Experience 08:52 The Relationship Between Payroll and Compensation 11:58 Data-Driven Payroll Strategies 14:56 Global Payroll Challenges and Solutions 19:28 The Evolution of Payroll Technology 22:11 The Impact of Globalization on Payroll 25:30 The Future of Payroll and Compensation 30:09 The Challenges of Payroll Accuracy 34:09 The Role of Payroll in Organizational Strategy 37:47 Understanding Payroll's Value in Business
In this holiday-themed conversation, Sean and Paul discuss their personal holiday traditions, favorite festive moments, and the challenges of navigating holiday expectations in the workplace. They engage in a speed round of questions about Thanksgiving and Christmas, share their favorite holiday movies, and reflect on the importance of communication and transparency in compensation practices as they look ahead to 2026. 00:00 Holiday Spirit and Grumpiness 02:06 Speed Round Introduction 03:34 Thanksgiving and Christmas Traditions 10:13 Favorite Holiday Moments and Movies 16:39 Gifts and Expectations for 2026 20:05 Lump of Coal: Challenges Ahead
In this episode, Sean and Paul sit down with Warren Mueller to unpack the evolving world of market compliance in the professional services sector. Together, they explore the increasingly competitive landscape of talent acquisition, rising client expectations, and the growing pressure to stay ahead of market demands. The conversation also dives into the complexities of pay equity, including the legal challenges organizations may face when they fall behind. 00:00 Introduction and Light Banter 04:35 Warren's Background and Career Journey 12:08 Pay Equity and Transparency Discussion1 9:25 Navigating Pay Equity and Transparency 19:59 The Importance of Pay Explainability 21:21 Global Perspectives on Pay Practices 22:08 Communication Strategies in Compensation 29:40 Key Elements for Successful Compensation Programs 31:15 The Role of Communication in Pay Transparency 34:20 Embracing Change and Finding Grace 37:02 Rethinking Performance and Compensation
In this episode, Sean and Paul sit down with Mark Szypko to unpack why transparency and communication are the backbone of an effective compensation strategy. Mark breaks down the misconceptions that often hold organizations back and makes a compelling case for openly sharing salary ranges and pay practices to strengthen trust, confidence, and alignment across the workforce. Whether you’re refining your compensation philosophy or navigating growing transparency expectations, this conversation delivers practical insights you can put to work right away. 00:00 Introduction and Guest Introduction 02:35 Mark's Career Journey in Compensation 05:21 Networking and Community Building in Compensation 07:54 Insights on Compensation Practices10:33Personal Insights and Experiences 12:47 The Journey of a Compensation Expert 14:00 Key Elements of a Successful Compensation Program 17:02 The Importance of Communication in Compensation 19:39 The Evolving Role of Compensation Professionals 23:04 The Impact of Technology on Compensation 27:21 Modernizing Compensation Practices
In this episode, Sean, Paul, and Holly dive into the playful—but surprisingly effective—ways teams influence leadership, from decorating the comp leader’s office to deploying well-timed snack diplomacy. Through humor and a bit of “friendly bribery,” they reveal how unconventional tactics can spark alignment, strengthen relationships, and get everyone working toward the same goals. The message: leadership influence often thrives on creativity, connection, and a well-timed laugh. Chapters: 00:00 Introduction and Guest Background 07:27 The Importance of Data in Talent Acquisition 19:06 Building Trust and Relationships in HR 22:09 Challenges in the Partnership Between TA and Rewards 23:49 Understanding Job Architecture and Compensation 26:31 The Importance of Collaboration in HR 29:10 Navigating Leadership Dynamics 32:09 The Role of Technology in HR 34:57 Empowering Decision-Making through Technology 39:37 The Impact of Pay Transparency 42:49 The Need for Integrated HR Partnerships
In this episode, Sean Luitjens, KC Weinraub, and Paul Reiman dive into the intricate world of sales compensation — where every decision creates a ripple effect. Together, they unpack why even the best-intentioned changes can lead to unexpected challenges and explore the real-world hurdles consultants face when guiding organizations through change. Through candid insights and practical examples, they reveal why understanding the “why” behind past decisions is essential to building smarter, more sustainable strategies for the future. 00:00 Introduction and Background 03:00 Sales Compensation Challenges 06:00 Building Trust and Collaboration 09:00 Role of Technology in Sales 12:00 Personal Anecdotes and Insights 15:00 Consistency and Business Strategy 18:00 Experimentation and Piloting
In this episode, Sean and Paul chat with Cary Sparrow, CEO of Wagescape. They discuss the evolution of labor market data, the importance of transparency in pay, and the integration of various data sources for better insights in HR and recruiting. Cary emphasizes the need for HR to treat talent as a strategic asset and the role of AI in shaping future data analysis. The discussion also touches on the challenges of integrating advertised pay data with traditional survey data and the importance of accountability in HR practices. 00:00 Introduction and Background of Cary Sparrow 08:22 Understanding Labor Market Data 20:39 Evolution of Data Sources and Their Impact 28:43 Integrating Data for Better Insights 38:47 The Role of AI in Data Analysis 46:57 HR as a Strategic Asset
In this conversation, Sean Luitjens, Paul Reiman, and Morgan Crosby unpack the evolving world of global mobility — from compensation structures and cost-of-living adjustments to the growing role of technology and strategic communication. They highlight why cross-team collaboration between compensation and mobility leaders is essential to build fair, flexible, and future-ready relocation programs. 00:00 Introduction to Global Mobility and Personal Connections 07:29 Understanding Mobility Programs and Their Structures 17:56 Designing Successful Mobility Programs 20:27 The Personalization of Mobility Packages 20:57 Understanding Cultural Context in Global Mobility 23:58 Duty of Care in Employee Relocation 27:45 Evolving Relocation Packages and Flexibility 33:19 Cost of Living Adjustments and Communication Strategies 38:10 Key Considerations in Global Mobility 42:01 The Future of HR Technology
In this episode, Sean Luitjens and Paul Reiman speak with Alan Miegel, CEO of BetterComp, about his extensive experience in compensation management and the evolution of the industry. Alan shares insights from his journey building and funding BetterComp, offering a candid look at the challenges and opportunities shaping today’s compensation landscape. The discussion explores the critical role of data management, the growing readiness for automation among customers, and how AI and data integration are redefining the future of compensation management. 00:00 Introduction to Alan Miegel and BetterComp 02:09 Fundraising Journey and Series A Insights 06:41 Speed Round: Personal Preferences and Insights 11:07 Focus on Compensation Management 18:56 Customer Readiness for Automation 25:52 Data Challenges in Compensation Management 27:52 Impact of Better Data on Processes 30:59 Future Trends in Compensation Management
In this episode of Totally Rewarding Chats, Paul Reiman and Sean Luitjens talk with Tammi Markovich, an HR leader with over 20 years of compensation experience. Tammi shares her journey from finance to HR and insights on managing compensation in global organizations. The discussion covers the impact of cultural differences, communication, and flexibility in building strong global teams, as well as strategies for tailoring compensation to local markets. Chapters 00:00 Introduction and Guest Introduction 10:01 The Benefits of Working in Global Companies 15:02 Challenges of Global Communication20:28 Building Relationships in Global Roles 23:40 Understanding Global Compensation Dynamics 28:56 Navigating Local vs Global Strategies 41:00 Challenges in Maintaining Competitive Pay Structures 44:51 Effective Global Collaboration Techniques
Join Sean Luitjens, Paul Reiman, and Kathryn Gombos for an in-depth look at market pricing and its critical role in compensation strategy. They discuss how to align business goals with market data, share best practices for accurate pricing, and highlight the growing impact of AI on job architecture. Kathryn offers insights into common challenges organizations face in understanding job roles, while the group closes with practical tips for improving HR practices and leadership behaviors. Chapters: 00:00 Introduction and Background 09:49 Understanding Market Pricing 19:37 Aligning Business and Compensation Strategies 24:05 The Role of Expectations in Market Pricing 27:25 Leveraging Technology in Market Pricing 29:26 Best Practices in Market Pricing 33:32 The Impact of AI on Job Understanding 38:59 Automating HR Processes for Efficiency
In this engaging conversation, Sean Luitjens and Teri Zipper discuss the evolving landscape of HR technology, particularly in the wake of HR Tech 2025. They explore the shifting perceptions of AI in HR, the importance of data, and the need for HR to rebrand itself. Teri shares insights from her experiences at the conference, highlighting the growing excitement around AI and its practical applications in HR operations. The discussion also touches on the challenges of implementing AI, the intersection of compensation and technology, and the robust feedback from compensation professionals. Ultimately, they emphasize the need for HR to adapt and evolve in a rapidly changing environment. Chapters 00:00 Introduction and Background 02:49 Insights from HR Tech 2025 05:42 AI in HR: Trends and Observations 08:54 The Role of AI in HR Operations 11:49 Challenges in Implementing AI 14:26 The Future of HR Technology 17:33 The Importance of Data in HR 20:29 The Intersection of Compensation and Technology 23:33 Feedback from Compensation Professionals 26:27 Rebranding HR for the Future
In this episode, Sean Luitjens and Paul Reiman sit down with Nicole Long, an experienced HR leader, to unpack her extensive background in compensation and human resources. They discuss the building blocks of successful compensation programs, the need for flexibility and stakeholder engagement, and the challenges tied to performance management systems. Nicole also shares insights from her work with the Atlanta Area Comp Association, offers perspectives on the growing role of technology in compensation, and brings humor to the conversation—including a light-hearted detour into lemoncello. Chapters 00:00 Introduction and Background of Nicole Long 04:18 Speed Round: Getting to Know Nicole 06:45 Key Elements of Successful Compensation Programs 09:14 Flexibility in Compensation Structures 11:37 The Importance of Stakeholder Engagement 12:54 Common Pitfalls in Compensation Programs 15:14 Building Relationships with Stakeholders 16:46 Communication Strategies in Hybrid Environments 18:38 Effective Communication in Compensation 19:42 Engaging Stakeholders Early 22:54 Diverse Approaches to Merit Processes 27:28 Evaluating Success in Compensation Strategies 32:16 Technology's Role in Compensation Management 35:14 Revolutionizing Performance Management Systems
In this episode, Sean Luitjens and Paul Reiman dive into the evolution of compensation practices and explore how technology and AI are reshaping the industry. Through personal anecdotes and sharp insights, they highlight the challenges compensation professionals face today—and the opportunities ahead. With a focus on innovation, diverse perspectives, and the future of comp tech, this conversation offers valuable takeaways for anyone navigating the world of rewards and pay. Chapters 00:00 Introduction to Season Two 02:05 Paul Reiman's Background and Insights 06:04 Personal Preferences and Family Life 09:58 Goals and Perspectives on Compensation Conversations 14:00 Changes in the Comp Tech Landscape 18:03 What Hasn't Changed in Compensation Work 19:51 Reimagining Compensation Planning 25:03 The Role of Technology in Compensation 30:56 AI: A Tool or a Toy? 37:43 Future Perspectives in Compensation and HR
In this conversation, Sean Luitjens speaks with Rachel Gibbs from Merities Consulting about the critical topic of pay transparency and equity, especially in light of the upcoming European Pay Transparency Directive. They discuss the definitions of pay equity and transparency, the importance of job leveling, the consequences of non-compliance, and the role of technology in facilitating these processes. Rachel emphasizes the need for companies to start preparing now, the challenges of data collection, and the significance of effective communication strategies. The conversation concludes with advice for HR professionals on understanding business dynamics and the importance of being proactive in addressing pay equity issues.
Creating a culture of retention In this conversation, Sean Luitjens speaks with Laurie Glaude, President of Aurora Business Solutions, about her extensive experience in HR and the challenges faced by small and mid sized companies in managing total rewards and compensation. They discuss the importance of understanding market dynamics and the impact of company culture on employee retention, and the need for technology in HR practices. Laurie emphasizes the necessity of a mindset shift in business to adapt to modern workforce demands and the importance of measuring success through data and analytics. About Visier Visier helps your business win by adapting to change faster. We give you a Workforce AI Edge: the set of AI-powered capabilities every leader needs to confidently navigate an exponentially more challenging business environment. For more information please visit visier.com
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