Shopify1Percent - The Best Shopify Podcast To Make Your Ecommerce Business 1% Better Every Episode

Most Shopify founders think they’ll sell “someday.” Most will never. Only 20% to 30% of businesses that go to market actually sell, which is a fun little statistic if you enjoy pain. In this episode, I sit down with Lexi Grant, founder of They Got Acquired, to talk about how to build a Shopify business that buyers actually want. We break down profit, SDE, add-backs, founder dependency, and why recurring revenue and repeat customers can push your Shopify valuation into the “this was worth it” zone. 💡 Key Take-aways Why do so many Shopify founders think “revenue” equals value, and why do buyers disagree? If you want to sell in 2 to 4 years, what should you start doing this month? What are the most common “multiple killers” in ecommerce. Founder dependency, channel concentration, declining growth? How do SDE and add-backs work. What’s legit, what gets laughed out of diligence? Why do subscriptions and repeat purchase behavior change how buyers price your Shopify business? Should you fix weaknesses before you sell, or leave them as upside for the buyer? When does it make sense to hire a broker or M&A advisor, and how do you avoid hiring the wrong one? What does “no surprises” due diligence actually look like in the real world? 🛠️ Resources & Links Mentioned in the Show They Got Acquired: https://theygotacquired.com/ Lexi Grant (LinkedIn): https://www.linkedin.com/in/alexisgrant/ They Got Acquired (LinkedIn): https://www.linkedin.com/company/they-got-acquired/ Free Founder to Advisor Matching (They Got Acquired): https://theygotacquired.com/recommend-ma-advisor/ Due Diligence Checklists (They Got Acquired): https://theygotacquired.com/due-diligence-checklists/ The Exit Playbook Course (They Got Acquired): https://playbook.theygotacquired.com/ Profit First (Mike Michalowicz): https://profitfirstbook.com/ Mike Michalowicz (site): https://mikemichalowicz.com/ Special offers mentioned: Lexi offers a free founder to M&A advisor or broker matching service, plus her Exit Playbook course for founders who want to “sell for more later.”

I had at least 3 "Aha" moments in this episode. One big one: Stop trying to go viral. Instead, focusing on a "series". It actually makes it easy for Shopify brands to create make fun content, and make it consistently. I loved this concept, you will too! EXCLUSIVE OFFER: In this episode we talked about tool called Vubli. If you're interested in trying it, I have an exclusive offer for listeners to get 50% off for 3 Months! Just use code "JAY" when you sign up, or use this direct link: https://vubli.ai/?via=jay   Here's why this matters:  The Shopify brands winning in 2026 are not the ones with the prettiest theme. They're the ones that show up everywhere, consistently. 91% of businesses use video marketing now, so congrats, your competitors are already posting. Even better, a Google-commissioned BCG study found 34% of shoppers said digital video literally prompted them to buy a specific item. In this episode, Gideon Shalwick breaks down how to distribute short-form across TikTok, Reels, Shorts, and more using Vubli, without turning your life into an upload schedule. 💡 Key Take-aways Why do most Shopify brands lose the short-form game. Is it content quality, or distribution math? What is a “hero platform” and how do you pick yours without overthinking it for 6 months? How do you turn one video into many platform-native posts, without looking like a lazy cross-posting gremlin? What are the repeatable ingredients of “viral” that are not just lottery-ticket luck? What should you standardize first. Hooks, thumbnails, captions, or your posting cadence? How do you stay consistent without burnout. Batch days, templates, or a system that forces shipping? What are the simple Shopify-friendly ways to connect short-form to revenue, not just vibes? 🛠️ Resources & Links Mentioned in the Show EXCLUSIVE OFFER FOR LISTENERS: Get 50% off for 3 Months! Just use code "JAY" when you sign up, or use this direct link: https://vubli.ai/?via=jay  Vubli: https://vubli.ai/?via=jay (<- this link gets you 50% off 3 months) Smart Passive Income Podcast: https://www.smartpassiveincome.com/ Pat Flynn: https://www.descript.com/

Who's the #1 influencer in the world right now? It's AI.  And if it can’t explain your Shopify brand in one clean paragraph, it won’t recommend you. In this 1% Win, we break down how Shopify brands can become the trusted answer when shoppers ask questions like “how do I solve ___?” or “who are the experts in ___?” You’ll learn how to turn your Shopify store into an authority hub by picking a single problem you can teach for years, then building a repeatable drumbeat across your Shopify site, podcasts, and third-party mentions. We walk through the Claim, Frame, Prove framework, the five core pages every Shopify brand should publish, how to use Shopify metaobjects for reusable FAQs and proof, and how to measure whether AI is starting to mention you. 💡 BIG IDEAS & TAKE-AWAYS: What if the real reason you are not growing is that AI cannot describe your Shopify brand clearly? How do you choose an “expert problem” that AI will actually associate with your store for months and years? Which five pages should every Shopify store publish to become the obvious recommendation for a specific problem? How do podcast show notes and cleaned transcripts quietly train AI to trust and repeat your message? What should you track each month to see if Shopify content is turning into AI recommendations? The authority positioning template: “We help [person] solve [problem] using [method], proven by [proof].” 🛠️ RESOURCES & LINKS Authority positioning statement template: “We help [person] solve [problem] using [method], proven by [proof].” Kalicube, “Claim, Frame, Prove” framework: https://kalicube.com/entity/claim-frame-prove/ Am I On AI? (AI visibility tracking): https://www.amionai.com/ Google AI Overviews info: https://search.google/ways-to-search/ai-overviews/ Google Search Console: https://search.google.com/search-console/about Shopify Flow (automation): https://help.shopify.com/en/manual/shopify-flow Shopify Collabs (creator affiliate app): https://apps.shopify.com/collabs Shop Pay: https://www.shopify.com/shop-pay Shopify Email, now Shopify Messaging: https://help.shopify.com/en/manual/promoting-marketing/create-marketing/shopify-messaging Shopify Metaobjects (reusable structured content): https://help.shopify.com/en/manual/custom-data/metaobjects Descript (transcription and editing): https://www.descript.com/ Riverside (recording and transcription): https://riverside.com/ Semrush (SEO and AI visibility tools): https://www.semrush.com/

In this episode, we break down how Shopify Flow works (triggers, conditions, actions) and walk through 10 best Shopify flow automations you can build today, ranked from easy to more advanced. You’ll learn how to use Shopify Flow to tag and route high-value orders, identify VIPs, protect yourself from fraud, prevent inventory surprises, clean up return “zombie” cases, and set up winback systems that don’t rely on constant discounting. We also cover where tools like Slack, Google Sheets, Sidekick, and Omnisend fit in to turn Shopify into an actual operating system for your brand. 💡 BIG IDEAS & TAKE-AWAYS: What are the 3 Shopify Flow automations that save the most time this week (before you touch anything advanced)? How do you build a Shopify “flow ladder” so you don’t end up with automation spaghetti nobody trusts? Which Shopify triggers should you use to freeze fraud without slowing down legit customers? How can a Shopify return system accidentally turn into a zombie graveyard—and what’s the clean fix? What’s the right way to run a winback ladder in Shopify + Omnisend so you’re not training customers to wait for discounts? 🛠️ RESOURCES & LINKS Shopify Flow (App Store): https://apps.shopify.com/flow Shopify Flow (Help Center): https://help.shopify.com/en/manual/shopify-flow Shopify Flow Triggers Reference: https://help.shopify.com/en/manual/shopify-flow/reference/triggers Shopify Sidekick (Getting started): https://help.shopify.com/en/manual/shopify-admin/productivity-tools/sidekick/set-up Omnisend: https://shopify1percent.com/omnisend  Integrate Shopify Flow with Omnisend: https://support.omnisend.com/en/articles/3713831-integrate-shopify-flow-with-omnisend Slack: https://slack.com Google Sheets: https://www.google.com/sheets/about/ Bold Custom Pricing (Shopify App Store): https://apps.shopify.com/customer-pricing Zapier (referenced comparison): https://zapier.com Shopify Customer Segmentation: https://help.shopify.com/en/manual/customers/customer-segmentation ALL THE FLOWS MENTIONED ON THE EPISODE:  1) The Slack High‑Five (easy) What it does: When a high-value order hits, it pings Slack and tags the order. How it works: Trigger: Order paid Condition: Order total > your threshold Actions: Send Slack message + Add order tag high_value How to set it up (Flow): Apps → Shopify Flow → Create workflow Trigger: Order paid Condition: Order total > (choose $250 / $500 / $1,000) Action: Slack → Send message to #orders Action: Add order tag = high_value Turn on Benefit: You stop missing the moments where you should upgrade shipping, add a gift, or do white-glove handling. 2) The VIP Stamp Machine (easy) What it does: Automatically tags VIP customers once they cross a threshold—and alerts the team. How it works: Trigger: Order paid Condition (pick one): Customer orders count ≥ 2 or 3 Customer total spent ≥ $300 / $500 / $1,000 Actions: Add customer tag vip + Slack ping How to set it up: Trigger: Order paid Condition: customer threshold Action: Add customer tag vip Action: Slack message: “New VIP: {{ customer.email }}” Optional (Omnisend): Action: Omnisend → Track event became_vip In Omnisend, start a VIP automation (early access, drops, loyalty perks) Benefit: VIP treatment stops being random and becomes consistent. 3) The First‑Order Launchpad (easy → medium) What it does: Identifies first-time buyers and triggers a post-purchase automation in Omnisend. How it works: Trigger: Order paid Condition: customer orders count = 1 Actions: tag order first_order + Omnisend event first_order_paid How to set it up: Flow trigger: Order paid Condition: orders count = 1 Action: Add order tag first_order Action: Omnisend → Track event first_order_paid In Omnisend (automation suggestion): Day 0: usage/setup + expectations Day 3: UGC + tips Day 10: companion product or replenishment Benefit: You stop letting “one-and-done” customers become the default. 4) The Fulfillment Snooze Alarm (medium) What it does: Alerts your ops team if an order is still unfulfilled after 24 hours. How it works: Trigger: Order created Action: Wait 24 hours Condition: fulfillment status = unfulfilled Actions: Slack + tag late_ship How to set it up: Trigger: Order created Action: Wait = 24 hours Condition: if still unfulfilled Action: Slack message to #ops Action: Add order tag late_ship Benefit: Less “where’s my order” tickets and fewer refunds caused by delays. 5) The Fraud Freeze (medium) What it does: Automatically holds fulfillment for high-risk orders and alerts your team. How it works: Trigger: Order risk analyzed Condition: risk level = High Actions: Hold fulfillment + tag fraud_review + notify How to set it up: Trigger: Order risk analyzed Condition: High risk Action: Hold fulfillment Action: tag order fraud_review Action: Slack + internal email Benefit: You stop shipping obvious fraud without slowing down every legitimate order. 6) The Low‑Stock Siren (medium) What it does: When a variant drops below a threshold, it alerts Slack and logs it in Google Sheets. How it works: Trigger: Product variant inventory quantity changed Condition: inventory ≤ threshold Actions: tag product low_stock + Slack + add row to Google Sheet How to set it up: Trigger: inventory quantity changed Condition: ≤ (5 / 10 / 20 — depends on velocity) Action: Add product tag low_stock Action: Slack message with SKU + remaining Action: Google Sheets → Add row to reorder tracker Benefit: Fewer stockouts and fewer "we ran out again" meetings. 7) The Back‑In‑Stock Beacon (medium → advanced) What it does: When a variant comes back in stock, it triggers Omnisend to message people who care. How it works: Trigger: Product variant back in stock Actions: cleanup tags + Omnisend event back_in_stock How to set it up: Trigger: Variant back in stock Action: remove low_stock tag (optional) Action: Omnisend → Track event back_in_stock In Omnisend: automation to notify subscribers (email + SMS) Benefit: You monetize restocks instead of hoping customers “check back.” 8) The Return Deadline Bouncer (advanced) What it does: Cancels returns that were approved but never shipped back after a set number of days. How it works: Trigger: Return approved Action: Wait 14 days Condition: return still open Action: Cancel return + notify How to set it up: Trigger: Return approved Action: Wait = 14 days Condition: if return not closed Action: Cancel return Action: Slack message to #support Benefit: Cleans up inventory limbo and eliminates return zombie cases. 9) The Return‑Abuse Radar (advanced) What it does: Tags repeat returners so you can handle them differently—without punishing everyone. How it works: Trigger: Return approved Condition: customer already tagged has_return Actions: If yes → add repeat_returner + notify If no → add has_return How to set it up: Trigger: Return approved Condition: customer tag contains has_return Yes branch: add repeat_returner + Slack to #support No branch: add has_return Optional: Track Omnisend event return_approved to suppress aggressive promos for return-risk segments. Benefit: Protects profit quietly, and keeps policy enforcement consistent. 10) The Winback Ladder (advanced, revenue-heavy) What it does: When a customer becomes “lapsed,” it triggers an Omnisend winback automation. How it works: Build a Shopify customer segment: last order date > 60/90 days Trigger: Customer joined segment Actions: Omnisend event entered_winback + tag winback How to set it up: Create segment in Shopify (choose 60 or 90 days) Trigger: Customer joined segment Action: Omnisend → Track event entered_winback In Omnisend: 3-touch ladder Touch 1: what’s new + best sellers Touch 2: proof (UGC / reviews) Touch 3: unique offer (only if needed) Benefit: Retention becomes a system, not a discount emergency.

Most Shopify stores are not losing sales because their ads are bad. They’re losing sales because of the smallest little words on their store!. In this episode, I roast the innocent-looking “Shipping calculated at checkout” and explain why it quietly trains buyers to expect a surprise. Baymard’s research puts numbers on the pain: around 70% of carts are abandoned, and 39% of shoppers bail when extra costs feel too high, with another 14% leaving when they can’t see the total upfront. This is Shopify conversion fuel, hiding in plain sight. Key Take-aways Are six tiny words underneath your Shopify buttons quietly nuking conversion? What does “microcopy” actually do in the buyer’s brain: friction removal, uncertainty reduction, momentum protection? Why does vague copy create fear even when you think it’s “neutral”? How do you replace hype-y “premium quality” wallpaper with what I call operational truth? Where is the point of commitment on your Shopify PDP, cart drawer, and checkout, and what should it say right there? Which microcopy lines have the highest ROI to fix first (and why it’s usually under Add to Cart)? How do you turn microcopy into a content system using Shopify metafields and metaobjects so you’re not begging a developer forever? What should you test for 7 days, and which 3 metrics tell you if the change printed money? 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold Resources & Links Mentioned in the Show Baymard cart abandonment stats and reasons: https://baymard.com/lists/cart-abandonment-rate Shop Pay conversion lift (Shopify): https://www.shopify.com/ca/blog/shop-pay-checkout Shopify Checkout overview (enterprise): https://www.shopify.com/ca/enterprise/blog/shopify-checkout Shopify Flow (app): https://apps.shopify.com/flow Shopify Flow (help docs): https://help.shopify.com/en/manual/shopify-flow Shopify customer segments (help docs): https://help.shopify.com/en/manual/customers/customer-segmentation Creating customer segments: https://help.shopify.com/en/manual/customers/customer-segmentation/create-customer-segments Shopify metafields (help docs): https://help.shopify.com/en/manual/custom-data/metafields Shopify metaobjects (help docs): https://help.shopify.com/en/manual/custom-data/metaobjects Checkout Blocks app (Shopify App Store): https://apps.shopify.com/checkout-blocks Checkout Blocks app (Shopify help docs): https://help.shopify.com/en/manual/checkout-settings/checkout-blocks Shogun A/B Testing (Shopify App Store): https://apps.shopify.com/shogun-ab-testing Intelligems A/B Testing (Shopify App Store): https://apps.shopify.com/intelligems Steve Madden (example): https://www.stevemadden.com ColourPop (example): https://colourpop.com BÉIS (example): https://beistravel.com Domino’s Tracker (story reference): https://www.dominos.com/en/tracker  

Handwritten notes are all the craze! The reason? We are getting worse at the easiest part of ecommerce, making people feel like humans. David Wachs, CEO of Handwrytten, explains why a real handwritten note (yes, real pen) can beat the 135+ emails a day noise, lift repeat purchases, reviews, and referrals, and turn your Shopify store into the brand people actually Key Take-aways Why are open rates for handwritten envelopes three times higher than standard printed mail? Can a robot actually use a real pen to mimic human nuance without looking like a total fraud? Is it possible to trigger a physical, handwritten note automatically when a customer hits a specific lifetime spend threshold on Shopify? Why did one company find that intentionally "screwing up" followed by a handwritten win-back note led to a higher LTV than a perfect customer experience? How can you use uniquely trackable QR codes on physical cards to see exactly which customers are coming back to your store? What are the two biggest mistakes brands make that immediately ruin the "sincerity" of a physical note? Bottom line: it’s a simple, emotional way to stand out. In a world of 100+ daily emails, a real handwritten card is memorable, it says “you matter” in a way a promo email never will. 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold   Resources & Links Mentioned in the Show Handwrytten Shopify integration page: https://www.handwrytten.com/integrations/shopify/ Handwrytten Shopify App Store listing: https://shopify.pxf.io/19EdgR  Creating Superfans (Brittany Hodak): https://brittanyhodak.com/book Klaviyo: https://www.klaviyo.com Zapier: https://zapier.com Special offer mentioned: Request a free sample kit from Handwrytten (link above).

Your Shopify traffic didn't disappear; it just got smarter and moved to AI agents. While you were busy optimizing meta tags for 2015, 84% of e-commerce brands started integrating AI, and the ones doing it right are seeing a 30% higher AOV on orders found through AI search. If you aren't optimizing for "Answer Engines," you are basically invisible to the modern shopper. I sat down with Nihar Kulkarni from Roswell NYC to discuss why the old agency model is dead and how to make sure the robots actually recommend your products.   Key Take-aways Why silos are killing your growth and how integrated creative and media teams generate a 20% lift in conversion rates. Are you optimizing for AEO and GEO? If you don't know what those acronyms mean, you are already behind. The "LLMs.txt" file is the new sitemap. Learn why you need to add this simple text file to your Shopify store immediately to feed the AI bots. Why agencies have to stop billing for hands and start billing for brains before AI replaces the execution work entirely. The massive retention mistake most brands make on Black Friday (hint: stop emailing people who just bought from you). How to reverse engineer your retention strategy to ensure 30% of your revenue comes from email and SMS. 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold   Resources & Links Mentioned in the Show Roswell NYC: https://roswell.nyc Nihar Kulkarni on LinkedIn: https://www.linkedin.com/in/niharkulkarni/ Diane von Furstenberg (DVF): https://www.dvf.com Gorgias Helpdesk: https://www.gorgias.com Sienna AI: https://www.sienna.ai  Attentive: https://www.attentive.com Yotpo: https://www.yotpo.com Judge.me: https://judge.me Reviews.io: https://www.reviews.io Perplexity AI: https://www.perplexity.ai Shop App: https://shop.app Bold Commerce: https://www.boldcommerce.com Bold Match: https://boldmatch.com/  

In this episode I witnessed our guest LIVE ideate, formulate, and design a completely brand new supplement product in minutes! Even better, we were able to ship it, and make 70% margins, with all our own branding. It was absolutely wild!  In this episode we discuss how you can launch a fully compliant, private label supplement brand on Shopify with zero inventory and absolutely no minimums.  Basically every Supplement brand I know on Shopify is crushing it. If you aren't testing high margin consumables on your Shopify store, you are missing out on one of the biggest opportunities in ecommerce right now. * Make sure to scroll to the bottom for his special offer to listeners *  We discussed: Why speed and SKU iteration are the only metrics actually deciding the winners on Shopify right now. Is it actually possible to launch a legit supplement brand with zero inventory and absolutely no minimums? (Spoiler: Yes) . Can AI really replace a 12 month R&D process? We test it live and build a custom sleep formula in seconds. The "Validation Trap" - why starting with a custom formula is the fastest way to burn cash, and what you should do instead to prove your concept first. What is the "spillover effect" and how are savvy merchants using it to capture sales on both Shopify and Amazon without double the work?. Which obscure supplement niches are printing money right now? We dig into the data on everything from pickleball gut health to GLP-1 support. Why the biggest threat to your Shopify business isn't a bad product, but founder burnout - and the specific routine Martins uses to stop it. 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold Resources & Links: Supliful: https://supliful.com/ LaunchMagic AI: https://www.launchmagic.ai/ Martins Lasmanis on LinkedIn: https://www.linkedin.com/in/martinslasmanis/ Martins Lasmanis on X: https://x.com/MartinsLasmanis Exploding Topics: https://explodingtopics.com/ Shopify Guide. Supplement Dropshipping: https://www.shopify.com/ca/blog/supplement-dropshipping CRN Survey. 75% of Americans use supplements: https://www.crnusa.org/newsroom/crn-survey-shows-consistent-supplement-usage-increase-specialty-product-use-over-time Global Supplements Market. Size and CAGR: https://www.grandviewresearch.com/industry-analysis/dietary-supplements-market-report Business Insider. Essay by Martins Lasmanis: https://www.businessinsider.com/father-work-16-hour-days-guilt-torturous-2024-12 Bold Commerce Apps for Shopify: https://www.boldcommerce.com/shopify  Special offer from Guest  For listeners of our Show, Martin has reduced the price of access to the FULL enterprise version of LauchMagic.ai and Supliful from $349/month to JUST $49! An absolutely insane offer for our listeners that you'd be crazy not to take advantage of. To get this offer, schedule a setup call at the following link, and mention you heard about it on the Shopify1Percent podcast: Get the exclusive offer here: https://go.supliful.com/Shopify1Percent 

Shopify just dropped Winter Editions '26, which means you probably should spend time reading the 150+ release notes and try to figure out what "Renaissance" actually means for your margins. Fear not. I read them so you didn't have to. On this special roundtable episode of Shopify1Percent, I brought in the heavy hitters—Gavin McKew (Shero Commerce) and Max Rolon (Domaine) to do surgery on the update. We strip away the marketing fluff to find the features that will actually make you money (and the ones you can safely ignore until 2027). We are cutting through the noise on: Agentic Storefronts: Are consumers really ready to let ChatGPT buy their pants, or is this just another shiny object? Shopify SimGym: Is unleashng an army of AI bots to stress-test your store brilliant, or just a really expensive way to find out your checkout button is broken? (Spoiler: The panel is divided). The 2,048 Variant Limit: The meme is dead. You can finally sell a t-shirt in more than 3 colors without hacking the mainframe. Native A/B Testing (Rollouts): Why this is the "sleeper hit" of the entire update and why you should cancel your expensive testing app immediately. B2B Getting Sexy: ACH payments, Store Credit, and features that finally treat B2B buyers like adults. Plus, the Elephant in the Room: We discuss the one glaring omission that Shopify still hasn't launched (Hint: It rhymes with "Customer Data Platform"). Stop guessing which features matter. Listen to this episode, implement the 1% wins, and go back to enjoying your life. About the Guests: Gavin McKew: Managing Director at Shero Commerce Max Rolon: CTO at Domaine 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 9 The future of your Shopify brand has nothing to do with better ads or bigger discounts. It has everything to do with who your customers believe they are. By 2030 loyalty will not mean points. It will mean identity. In this episode, we explore why the next generation of Shopify winners will build ecosystems, status layers, and belonging, not coupon ladders. You will learn how to design membership experiences people are proud to join and how to create emotional loyalty that no competitor can touch. If you want your Shopify brand to matter in the future, start here.   🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 8 What if the real power of your Shopify subscription and membership program has nothing to do with your product and everything to do with human psychology? Membership doesn't just automate revenue. It automates behavior. In this episode, we unpack why paid members spend 4 times more, why sunk cost fallacy creates irrational loyalty, and how habit loops drive long-term retention. If you want your Shopify customers to stay because they want to, not because they forgot to cancel, this episode will change how you think about membership.   🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 7 The modern Shopify buyer is not ignoring you. They are drowning in noise. With 10,000 ads on average hitting them every day and endless product options, customers default to whatever is easiest, fastest, and most familiar. In this episode, we unpack how the buyer brain has evolved, why friction kills conversions instantly, and how status, identity, and alignment with values shape purchase behavior in 2025. If you want your Shopify brand to cut through the noise instead of becoming part of it, this conversation shows you exactly how.   🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 6 The reason your Shopify customers are not loyal is because you're rewarding the wrong behavior. Points and discounts were built for a world that no longer exists. Today’s buyers want emotion, recognition, surprise, and belonging. In this episode, we uncover why emotional loyalty outperforms transactional rewards, how brands like Chewy and Starbucks turn small moments into lifelong fans, and how Shopify businesses can build real advocacy without bribing customers. If you want customers who choose you proudly, not reluctantly, this is the episode to hear.   🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 5 Here is a question most Shopify founders avoid. What if your marketing strategy is perfectly optimized for the wrong era of ecommerce? Most brands chase cheap CAC, tweak ads daily, and underinvest in the customers who already love them. The result is predictable. Growth stalls. Churn rises. Referrals disappear. In this episode, we unpack why marketing must evolve, how member marketing delivers the highest ROI, and how engineered exclusivity and referrals can transform your Shopify business. If you want a smarter and more resilient way to scale, this conversation will change your thinking. 🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 4 The real reason your Shopify subscription growth stalled has nothing to do with your product and everything to do with predictable human psychology. Most brands hit the same wall around six or seven cycles, watching customers cancel even when the product works perfectly. That is subscription fatigue. In this episode, we dig into why perceived value always decays over time and how top Shopify brands beat fatigue with layered value, emotional benefits, and membership design. If you want subscribers who stay for years, not months, this episode gives you the playbook.   🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 3 What if the biggest retention problem in your Shopify business is not retention at all, but the customers you are acquiring in the first place? Most brands obsess over CAC and conversion, then panic when churn hits, never realizing the two are inseparable. Acquisition is retention. In this episode, I break down why the customer you attract determines the customer you keep, how the post-checkout dopamine spike shapes long-term loyalty, and how smart onboarding can lift retention before the first order even ships. If you want to stop fighting churn and start engineering loyalty, this Shopify episode is your blueprint.   🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 2 What if the reason your Shopify customers aren’t loyal has nothing to do with your service and everything to do with the status your brand fails to create? Most of us work hard to respond faster, offer better support, and throw in discounts, yet loyalty still slips away. The problem is simple. Service is expected. Status is desired. In this episode, I break down how modern buyers crave identity, recognition, and belonging, and how to design a Shopify membership experience people are proud to join. If you want customers who stay because it feels like who they are, not because you gave them 10 percent off, this episode will show you the path. 🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/ 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

Modern Buyer Brain: Chapter 1 What if your Shopify brand is not losing customers because of churn, but because you never designed something worth staying for in the first place? Most brands play defence. They plug holes, fight cancellations, and scramble for acquisition wins while ignoring the identity, psychology, and membership experience customers actually want. In this episode, I break down why real loyalty starts at the moment of excitement after checkout, how to rethink retention at the acquisition level, and what it looks like to build a membership people proudly belong to. If you want your Shopify business to stop reacting and start compounding, this is the episode to listen to.   🧠 This is part of a 9-part series pulled from this full interview: https://www.shopify1percent.com/future-of-the-buyer-brain-shopify-evolution/   🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold

What if I told you the future of Shopify success has nothing to do with discounts, funnels, or “crushing Q4”… and everything to do with psychology? In this episode we "flipped the mics" and sit on the other side getting interviewed.  We unpacked what loyalty actually looks like in 2025 and beyond, why customers are less loyal than a distracted goldfish, why 76 percent of buyers expect personalization instantly, and why paid membership can 4x your revenue. If you run a Shopify business and you want to stop guessing how loyalty works, this episode will change the way you build your brand forever. Key Take-aways Why most Shopify brands accidentally train their customers to leave. The psychological reason loyalty is no longer about points or discounts. How onboarding shapes retention before the first order even ships. Why the modern buyer brain is overloaded and how Shopify brands can win with simplicity. How sunk cost fallacy creates irrational loyalty and how to ethically engineer it. Why membership ecosystems are the future of Shopify growth. The subscription death curve and the only way to escape it. Why referral-driven growth is the survival strategy for the next generation of Shopify brands. How to layer value so customers stay because it feels like who they are, not because of a coupon. 🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold Resources & Links Mentioned in the Show Bold Commerce Apps: https://www.boldcommerce.com/shopify Shopify Plus Info: https://www.shopify.com/plus Amazon Prime (membership breakdown): https://www.mckinsey.com Accenture Consumer Values Report: https://www.accenture.com Havas Meaningful Brands Study: https://meaningful-brands.com Peloton Membership Info: https://www.onepeloton.com Starbucks Rewards Program: https://www.starbucks.ca/rewards Chewy Customer Care Stories: https://www.chewy.com

Join the upcoming webinar with todays guest on December 16: https://bit.ly/stop-the-leak-dec-16 POV: Your beautifully crafted acquisition strategy is basically a leaky bucket and you’ve been pouring money into Facebook’s pockets for years. Here’s the punchline. Up to 70 percent of customers who click cancel are not actually done with you. They’re confused, overwhelmed, or have three months of product piling up under their sink. And when you intervene properly, brands consistently save 25 to 40 percent of those would-be churned subscribers. If you care about LTV, retention, or keeping your Shopify business from quietly bleeding out, this episode is not optional. SPECIAL WEBINAR Don't miss our LIVE webinar with today's guest today as we go deep cancellations flows, show you exactly how to set them up, what works best, what doesn't and exactly how the best brands on Shopify set up theirs! Plus it's live, so you can ask any questions you like.  REGISTER HERE: https://bit.ly/stop-the-leak-dec-16 Key Take-aways The cancel click is not the end. It is the beginning of the most valuable conversation in your Shopify business. Up to 70 percent of cancellation attempts are misdiagnosed and fully preventable with the right flow. Personalization beats blanket offers every time. One-size-fits-all cancellation flows are revenue murder. The best Shopify brands treat cancellation as a retention engine, not a customer exit. Skip and pause offers save more subscribers than heavy discounts and avoid training customers to game the system. AI generated offer copy can increase save rates by up to 7 percent without changing the offer itself. Cancellation feedback is a goldmine for fixing product, onboarding, acquisition, and CX issues. The ProsperStack and Bold Subscriptions integration gives Shopify brands a native, no-code solution to stop churn fast. Winback campaigns can recover a massive percentage of “not now” customers who left for temporary reasons. You cannot fix churn if you are acquiring the wrong customer in the first place.   🫶 Support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold   Resources & Links Mentioned in the Show ProsperStack: https://prosperstack.com Tony Sternberg on LinkedIn: https://www.linkedin.com/in/tonysternberg/ ProsperStack Blog on the Peak End Rule: https://prosperstack.com/blog Bold Subscriptions for Shopify: https://boldcommerce.com/shopify/subscriptions Bold Commerce Apps: https://www.boldcommerce.com/shopify Webinar Registration. Stop the Cancel: https://boldcommerce.com/shopify/churn-prevention Patrick Campbell and ProfitWell: https://www.profitwell.com SEMrush: https://www.semrush.com Charity Water: https://www.charitywater.org SPECIAL WEBINAR:  Don't miss our LIVE webinar with Tony from this episode! We're going deep cancellations flows to show you exactly how to set them up, what works best, what doesn't and exactly how the best brands on Shopify set up theirs! Plus it's live, so you can ask any questions you like.  REGISTER HERE: https://bit.ly/stop-the-leak-dec-16