Insurtech Universe Podcast

What if collision repair was as seamless as booking a hotel? In today’s evolving insurance landscape, repair delays and outdated DRP models continue to impact both claims costs and customer satisfaction. That’s where CrashBay comes in. In this interview with John Harvey, Founder & CEO of CrashBay, we explore how a digital marketplace model is reshaping the future of auto claims and collision repair—for insurers, drivers, and body shops alike. Whether you're an insurer looking to reduce key-to-key delays, a fleet manager searching for consistent repair partners, or a tech-forward shop ready to grow your marketplace—understanding CrashBay’s approach is essential. 🔎 In this episode: What is CrashBay, and how does it work? How insurers benefit from faster repair cycles and digital FNOL. Why legacy Direct Repair Programs (DRPs) need modernization. How tech can better match drivers to trusted, available repair shops. The future of APD claims in a connected ecosystem. 🎯 At Insurtech Canada, our mission is to highlight emerging solutions like CrashBay that are driving operational efficiency, better claims outcomes, and digital innovation across the Canadian and global insurance ecosystem. CrashBay digital collision repair auto insurance innovation faster claims processing DRP alternatives auto physical damage (APD) claims insurance technology platforms vehicle claims automation repair shop network technology Canada insurtech companies connected insurance solutions claims cycle time reduction smart shop matching platform Fleet repair management #CrashBay #InsurtechCanada #AutoClaims #InsuranceInnovation #CollisionRepair #DigitalFNOL #ConnectedInsurance #AutoRepairMarketplace #ClaimsTech #APDClaims #InsuranceTech #SmartRepairs #Insurtech #fleetmanagementsystem

Unlock the future of claims management with Codafication. In this InsurTech Universe conversation, Bryn McKay (COO of Codafication) shares how Crunchwork and Virtual Assist are helping carriers and their supply chain partners eliminate friction, streamline workflows, and deliver faster, smarter property and contents claims outcomes. What You’ll Learn in This Episode: Why claims management is still too fragmented How Codafication’s solutions “glue” together existing systems Tips for risk-averse carriers looking to innovate The power of automation, real-time video inspections, and supply chain transparency Insights on Canadian market opportunities for insurtech If you work in property claims, restoration, or insurance technology, this episode is packed with practical insights you can take to your team today. 📌 Watch until the end for Bryn’s advice to carriers and partners on embracing digital transformation without completely overhauling their systems. Resources & Links 🌐 Codafication: https://codafication.com 📖 InsurTech Universe Podium Article: https://insurtechuniverse.com/podium/f/insurtech-podium-simplifying-claims-with-codafication  🔗 Connect with Bryn on LinkedIn:   / brynrmckay  

Join us for an inspiring and insightful conversation as Joe Canavan, a Canadian icon in finance, fintech, and insurtech, sits down with John Harvey to share his incredible journey. From building industry giants like Fidelity and Wealth Simple to mentoring tech founders and driving innovation through NEXT Canada, Joe offers a front-row seat to the highs and lows of entrepreneurship. In this episode, Joe shares his unfiltered thoughts on: 1. Startup Success: The critical role of leadership, vision, and strategic grit. 2. Policy Challenges: How Canadian regulations and bad government policies are hindering innovation. 3. Global Impact: Why fostering a supportive ecosystem is essential for entrepreneurs to thrive. 4. Optimism for the Future: Joe’s take on why Canada's startup scene still has enormous potential. Whether you're entrepreneur, a seasoned investor, or passionate about Canada's startup ecosystem, this podcast delivers actionable insights and hard truths that will leave you motivated to make a difference. "Entrepreneurs can change the world." – Joe Canavan Listen now and join the conversation! Don’t forget to like, comment, and subscribe for more exclusive content from leading voices in fintech, insurtech, and innovation.

Unlock the Future of InsurTech at Amplify 2024! Join us as we dive into the world of InsurTech in Canada with Sherif of Trufla. As we discuss the upcoming Amplify conference, the most anticipated InsurTech event of the year. Discover how Amplify is more than just a conference—it's the heartbeat of the industry, uniting brokers, carriers, VCs, and tech innovators. Whether you're looking to network, learn about cutting-edge technologies, or simply plug into Canada's thriving InsurTech ecosystem, this is the place to be. Don't miss out—register now at https://trufla.com/amplify and for our followers, we have an exclusive discount code! Watch now and get ready to Amplify your impact!

In this episode, we chat with Neil Mitchell—former insurance executive, Ironman athlete, and angel investor. Neil opens up about overcoming mental health challenges, transitioning from corporate life to entrepreneurship, and supporting innovative early-stage ventures. Discover how resilience, risk-taking, and a passion for innovation have shaped his journey from despair to success. Whether you’re seeking inspiration or insights on business and mental health, this conversation is a must-watch! 🎧 Tune in now and be inspired. #AngelInvesting #MentalHealth #Entrepreneurship #Innovation #Podcast

In this insightful and lesson-packed interview with Lloyd’s Canada Inc. President, Marc Lipman, we delve into the company's pioneering progress over the past 350 years and beyond. Join us as we explore Lloyd's historical milestones, their contributions to the insurance industry, and their unwavering commitment to driving innovation.

Join us for an exclusive interview with Christy Barsalou (Silvestri), President & CEO of QuickFacts Inc., as she shares insights into the innovative solutions revolutionizing the brokerage industry. Discover firsthand how QuickFacts is reshaping underwriting comparisons and empowering brokers with centralized carrier information, all from the perspective of a seasoned industry leader.

Where have you been all our lives?.. We present Montreal based FlightClaim.ca - It's finally here a consumer advocacy service that helps you seamlessly manage your passenger flight claims in the event of flight disruption. Do you know your rights? Don't worry, FlightClaim has your back. We sat down with founder & CEO Jacob Charbonneau who unpacks the important topic of navigating the flight claims process with an expert in your corner. Host John Harvey delves into the details with Charbonneau as they discuss their "Peace of Mind" product and what the company is doing to lobby government, influence legislation and empower Canadians, Americans and others when they have airline claim event. To learn more visit: https://flightclaim.ca/ Or: https://volenretard.com/ (en Francais)

We caught up with Wisedocs founder & CEO Connor Atchison a military veteran and energetic leader who started his company after experiencing the client journey himself when he had to make a disability claim. This was the catalyst and the fuel that propelled the creation of Wisedocs. Connor and John go deeper into the importance of building a team and feeding the sales machine. They also talk about the challenges founders can face in addition to fundraising and the process of bringing their product to market. To learn more: https://www.wisedocs.ai

In this interview we sit down with Optimity CEO Jane J. Wang and host John Harvey to talk about the transition from start-up to scale-up and everything in between. Optimity also launched their new premium app which we discuss in more detail along with other interesting topics like being a "Momtrepreneur" and making it all work! To learn more about Optimity visit: https://www.myoptimity.com/ Sponsor shout out to Trufla Technology: https://www.trufla.com/

Insurtech Canada founder and host John Harvey was a guest speaker at the Insurtech Balkans Hub international summit. In this video Harvey provides an overview of the Insurtech industry in Canada. To learn more visit: Insurtech Canada - https://insurtechcanada.ca Insurtech Balkans Hub - https://insurtechbalkans.tech References: Luge Capital Canadian Insurtech Landscape https://www.luge.vc/status-of-the-can... Fraser Group & Statista The Digital Insurer

Show host John Harvey moderates a panel of leaders at the IoT PropTech Summit 2021. This is a must watch. We get the perspective of two property tech CEO's, an engineer and investment analyst. Enjoy and learn.

Meet the future of insurance - Coalition combines technology and cyber insurance to keep businesses safe from modern risks.

In November Trufla Technology made a big splash in the broker world by offering their mobile app called “Trumobile” to insurance brokers for free! Show host John Harvey sits down with Trufla CEO Sherif Gemayel to ask some tough questions. This is an incredible offer for brokers and a big courageous step for Trufla. Many skeptic will have questions, so we decided to tackle them head on in this interview. Learn more about Trufla at: https://www.trufla.com/ If you’re a broker claim your free Trumobile app at: https://www.trufla.com/products/trumobile/ 

Get moving, live longer!  PAI is Personal Activity Intelligence for everyone!  We sat down w/ Sally Powell to talk about the PAI journey and what makes them different.  Show host John Harvey digs deeper into the health, wellness and monetary benefits associated with using their platform.  Unlike many of their counterparts, PAI focuses on more than just steps per day; they measure all movement making their platform accessible and inclusive for anyone with a human heart!   Check out their website: https://www.paihealth.com PAI Health on YouTube: https://www.youtube.com/c/paihealth

RDP and associates is Canada’s Leading SR&ED Tax Credit and Government Funding Consultancy. We sat down with Hunter Cookson who is an expert at helping start-up companies secure tax credits and government grants in Canada. There's so much available to companies but this can be a very complicated field to navigate and requires the help of a professional. Hunter breaks down some of the most common programs available as show host John Harvey asks questions from a founders perspective. This is an extremely informative interview for any founders or leaders of technology based start-ups, insurtech, fintech or other early stage company. To learn more about RDP visit their website: https://rdpassociates.com

Transforming the ergonomics world CEO Reed Hanoun sat down with show host John Harvey to talk about the mission at MyAbilities. They’re looking to standardize an extremely fragmented process and ultimately help reduce injuries and help expedite return to work. Reed has some interesting stories to tell like scuba diving without knowing how to swim - talk about courage! A true entrepreneur and risk taker Reed will inspire you as you listen to his journey and amazing attitude towards life and business. To learn more about MyAbilities visit: https://myabilities.com

We sat down with Gerry De Lauro, President of Hub International, Ontario Personal Lines to talk about all things connected insurance. Show host John Harvey digs deeper into the connected home in particular as Gerry talks about the paradigm shift that is happening and still needs to happen and how courage and trust is a key ingredient in this whole journey. We also wrestle with topics of privacy and how much is too much to share. For more information on Hub Insurance visit: https://www.hubinternational.com

Two Canadians sat down together for a chat at the Insurtech Connect 2021 conference in Las Vegas, Nevada. Canadian Sales Leader, Sindy Houle and show host, John Harvey explore the amazing fraud detection solutions offered by Friss while talking about the unique needs of the Canadian market. Friss delivers an end-to-end P&C insurance fraud analytics solutions powered by next generation AI. Want to learn more?... Watch the full interview or visit https://www.friss.com (Watch to the end for some funny bloopers)

Walnut is changing insurance! CEO Derek Szeto sits down with show host John Harvey to talk about how they've brought insurance into the realm of membership subscriptions. Walnut offers budget-friendly plans, instant coverage, and benefits from world-class brands. Available with your life insurance Walnut partners with world-class brands to support you mentally, physically, and digitally. Add Walnut member benefits with over $25 of monthly value. Get insured in minutes. Fully online. No medical required. Not to mention, you’ll get access to some really great benefits. Visit their site to learn more: https://www.gowalnut.com