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© 2025 Property Management Frame Breakers
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The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.
69 Episodes
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AI isn’t just another tool, it’s a sideways wheel moment, flipping the very definition of leadership and value in business. In this episode of Property Management Frame Breakers, Pablo Gonzalez unpacks a complete leadership playbook for navigating the AI era. From Stacey Salyer’s bold early bet on remote work to the revolutionary leap from generative AI to agentic AI, this is the guide for leaders who want to move first and win big. You’ll learn: 🚀 Why being called “crazy” is the new compe...
Most property managers are drowning in data, making gut decisions based on useless metrics (or worse, have no objective way to tell if their team is actually winning or just busy. In this episode, Pablo Gonzalez sits down with business coach Tony Cline, who reveals the exact system he uses to bring clarity to chaos: The Business Scoreboard. From breaking down the difference between stats and actionable KPIs to diagnosing whether missed targets come from systems, training, or performance, To...
Owners don’t churn because of NOI, they churn because of pain. Missed repairs, slow answers, broken trust. And property managers burn out trying to hold it all together. In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, shares the field-tested playbook from a year of conversations with property managers, vendors, and innovators. The big takeaway? AI’s effect on property management is different than everywhere else. It’s not about replacing jobs, it’s about ending burnout. From i...
Most property managers hire too late, hire the wrong people (or worse) keep C players around until the A players quit. In this episode, Pablo Gonzalez sits down with Pete Neubig, who reveals the exact hiring process he uses to scale teams, reduce churn, and build a high-performance culture in property management. From DISC profile breakdowns to crafting job ads that magnetize top talent, Pete shares a system that transforms hiring from reactive to strategic, rooted in core values and tailo...
This isn’t just another book about property management, it's this weird book for PMs and the way it was created matters just as much as what’s inside. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, pulls back the curtain on the chaotic, curious, and surprisingly collaborative journey behind his newly released book. What started as a traditional project almost published in April became something radically different...a living document bui...
What separates the PMs who worry about SEO… from the ones who turn it into a revenue engine? It isn’t another tool, it’s picking the right niche, saying it in your brand’s voice, and tracking beyond clicks. That’s the gap Lacy Hendricks and Alex Zweydoff are closing. In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez digs into how they’re doing the work big vendors skip, and why that shift changes outcomes, not just metrics. You’ll learn: ✅ Fi...
What if the “impossible” promises in property management, 1-hour replies, 3-day repairs, and owner-specific rules weren’t impossible anymore? In this episode, Vendoroo’s Chief Evangelist Pablo Gonzalez explores how agentic AI closes the expectation gap and unlocks something bigger than automation: personalization that owns outcomes. From the “dryer at 10 PM” moment to “speak it into existence” house-by-house rules, Pablo shows how 24/7 service can stay deeply human, and why that shift rewrit...
We talk a lot about a near future where property managers get to focus on more meaningful work, instead of getting bogged down in the never-ending tasks of managing doors. But some property managers are already there. In this episode of Property Management Frame Breakers, Marc Cunningham joins Vendoroo's Chief Evangelist, Pablo Gonzalez, to unpack the mindset shift that took him from a hands-on operator to the strategic CEO of a 1200-door company. This isn't about hustle. It’s about ...
What separates the property managers who grind… from the ones who break through? It’s not just strategy, or luck, or even hard work. It’s a hidden habit: opportunism. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, unpacks how breakthrough property managers are creating non-linear leaps by spotting signals and acting before they’re “ready.” And with AI multiplying capacity like Vendoroo, boosting coordinators from 60–80 work orders to 200,...
What if instead of asking ourselves if AI is taking jobs, we asked- are we asking our current team to do too much? In this episode, Pablo Gonzalez sits down with property management strategist Stacey "The Queen of the Chessboard" Salyer to unpack how treating AI as a core "teammate" allows you to break free from linear growth, solve the human capacity problem, and finally build your business into a truly valuable, sellable asset (not a "fourth child"). They cover the real economics behind f...
For decades, the property management industry ran on one simple rule: get more doors. But in the AI era, that strategy is no longer just outdated, it’s a trap. On this episode of Property Management Frame Breakers, Pablo Gonzalez talks about how AI is installing a whole new operating system for success. It's a fundamental shift that redefines trust with your clients, reshapes your org chart, and rewrites the rules of growth. You'll learn: 💥 Why past software promises fell flat and what AI ...
What does it take to achieve 97% automation in property management maintenance? We were determined to find out. When we identified Bill Davy as one of our highest-performing clients, we knew we had to understand his secret sauce. So, for the first time ever, we invited him to a private session at the Vendoroo strategic leadership offsite to deconstruct his methods. Join Vendoroo's Chief Evangelist, Pablo Gonzalez, as he sits down with Bill Davy, Happy Homes Property Managers (with weeks hi...
Property management has long been defined by long hours, constant crises, and a career path that chews up even the best talent. But does it have to be this way forever? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, discusses the industry’s "dirty little secret"—the "meat grinder" culture that fuels property management burnout and high turnover. He explores why this painful reality has been accepted as part of the job and how a seismic shi...
What if the next $2.5 million in profit isn’t out there but already under your feet? In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, and property management visionary, Mark Brower, unpack the myth of “more doors = more success” and reveal a radically different growth model based on depth, not scale. You’ll Learn: ✨ Why chasing more doors might be costing you millions 📊 How the “8-8-3 Framework” turns fewer clients into higher profits 💎 The three levels of hidden value in your...
What if everything you've been told about implementing AI is wrong? We thought it was a magic bullet, but the reality is far more powerful. In this episode, Pablo Gonzalez takes you inside a working session with David Norman and Nick Jacobson to define what winning with AI actually looks like in property management and to reveal the framework that takes clients from frustration to 85-95% automation. You'll learn: 🧭 The 90-day roadmap to 85% automation (intense QA → coaching → best-practic...
Whether you are visionary that wants to embrace process, but struggles, or you're an integrator trying to get your visionary to embrace process... this episode is for you. Join process expert Benjamin Serven and Vendoroo's Chief Evangelist, Pablo Gonzalez, as they reframe systems from rigid rules into tools for creative freedom. This is a masterclass in leadership and trust, showing you how to evolve from a "doer" into the architect of your company's future. You'll learn: 🧠 The min...
Last week, the U.S. launched its “Winning the AI Race” initiative—a full-scale, national AI moonshot aimed at restoring national strength through AI-first manufacturing. But what if this isn’t just a tech race? What if it’s a mirror for the future of property management? In this episode, Pablo Gonzalez breaks down how this historic event reveals a powerful parallel: property management is a manufacturing business and we are now entering the AI-native era of next-gen operations. From workforc...
What happens when an asset manager, overwhelmed by AI hype, stops spectating and starts building? On this episode of the Property Management Frame Breakers Podcast, host Pablo Gonzalez sits down with Jonathan Buckelew, VP of Asset Management for PEAK Real Estate Capital and founder of the IndustrAI newsletter, to break down what it really takes to move from AI burnout to practical adoption as an asset manager. This is a behind-the-scenes look at Jonathan’s actual daily habits, tools, and mi...
Times will get weird during the transition into the AI-first economy, and it’s going to involve tough decisions and tougher conversations. Which begs the question- Is it possible to lead through transition, let people go, and still be appreciated for it? This is a story about that. In this powerful mini-episode of Property Management Frame Breakers, Pablo Gonzalez sits down with his father, Humberto Gonzalez, to uncover a story that shaped his understanding of leadership forever. Tog...
What happens when a burned-out Groupon product leader buys a dusty 300-door portfolio, doubles it to 600, then helps Poplar Homes rocket from 2,000 to 15,000 doors with technology? In this Property Management Frame Breakers episode, tech-turned-PM veteran Michael Lee joins Pablo Gonzalez to prove AI isn’t a buzzword, it’s the lever that crushes the 600-door ceiling and pushes margins toward 50 %. You’ll learn ⚙️ How tech can triple door capacity with zero new hires 📉 The cash-flow cliff bet...
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