Machine Shop Mastery

I’ve admired John Saunders for a long time. Most of you probably know him as the force behind the NYC CNC YouTube channel, the Business of Machining podcast, and of course, Saunders Machine Works. John has been creating content, teaching, and inspiring machinists since long before it was “cool” to do so online. In fact, he’s one of the first people I think of when someone says they learned machining from YouTube. When we sat down for this conversation, I wanted to go deeper than the usual “how’d you get started” story. We talked about the real journey of moving from hobbyist to entrepreneur, how he built a thriving fixture plate and workholding company in Ohio, and—what I think many shop owners will appreciate—how he’s structured his business so he can actually step away for weeks at a time without things falling apart. John shares how his early projects, like designing a better rifle target during college, taught him hard lessons about product development and manufacturing. He explains the tools, machines, and workflows that make Saunders Machine Works tick today, from automated horizontals to Willman lathes, and why he’s thinking hard about one-piece flow and robotics. We also dive into how he developed his famous training classes, why lean manufacturing and clear processes matter more than ever, and how he balances all of this with family, passion projects, and building a humanoid robot—yes, Johnny Five—from scratch. This episode is full of insights for anyone running a shop or dreaming about launching their own product line. If you’ve ever wanted to peek inside the mind of one of the most generous and innovative creators in our industry, this conversation is for you.  You will want to hear this episode if you are interested in... (0:00) Introducing John Saunders and his career journey in manufacturing (7:13) Why we love the transparency of Phoenix Heat Treating (8:20) Starting NYC CNC YouTube channel and sharing his learning journey publicly (13:50) Turning the tables: How we feel about ChatGPT sharing our content (16:20) Launching Saunders Machine Works and creating fixture plates and mod vises (21:38) Building a custom ERP to manage thousands of SKUs and empower employees (23:22) Evolving production with horizontals, Willman machines, and one-piece flow thinking (29:15) See me at EBITDA Growth Systems Double Your Value Event  (31:58) Developing a team culture where machinists program their own parts (35:45) Internships and high school programs as a pipeline for skilled talent (37:48) The story behind John’s famous training classes and why they are paused for now (45:17) Balancing entrepreneurship with personal life and creative pursuits (48:36) Building Johnny Five the robot and why passion projects keep him motivated (53:14) Lessons in lean thinking and creating processes that make work easier for everyone (55:46) Advice for contract manufacturers who want to develop their own product line (1:02:31) Why Verdant Commercial Capital is a true partner in your business Resources & People Mentioned Revisionist History Podcast Why we love the transparency of Phoenix Heat Treating See me at EBITDA Growth Systems Double Your Value Event  Verdant Commercial Capital  Toolpath  Connect with John Saunders Saunders Machine Works Connect on LinkedIn Follow on Instagram NYC CNC YouTube The Business of Machining Podcast Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

When I think about the shops that inspire me most, it’s the ones that balance cutting-edge technology with a deep investment in people. That’s exactly why I loved sitting down with Steve and Eric Van Orden of Paramount Machine in Salt Lake City, Utah. Steve started Paramount back in 1995 with nothing more than a manual mill and a garage shop. Fast forward nearly three decades, and the company has grown into a 75-person operation with more than 30 machines, including palletized horizontals, multi-spindle lathes, and 5-axis mills. What impressed me most, though, wasn’t the equipment—it was the culture they’ve built. Both Steve and Eric share how Paramount has become a place where careers are built, young machinists thrive, and innovation is driven by a team that truly feels ownership in the business. With 35% of their workforce under 30 and several families working side by side, it’s clear this is more than just a machine shop—it’s a community. In our conversation, we dig into the early days of Paramount, the lessons learned along the way, and the practical strategies they’re using now to keep growing in a space- and talent-constrained world. Most of all, we explore what it takes to build a business that can make a lasting impact—on people, families, and future generations. You will want to hear this episode if you are interested in... (0:15) “RASRAM” and the 7 habits of effective workholding (1:35) Meet the guests: Steve and Eric Van Orden of Paramount Machine (3:26) How Steve founded the company in 1995 in a garage with manual equipment (4:26) Early growth, partnerships, and moving into a rented building (8:00) Transitioning from partnerships to solo leadership (9:03) Current snapshot of the business and its growth trajectory (10:49) How their workforce development program works (15:54) Collaborating with the NTMA and other local initiatives (16:22) Mentorship and on-the-job training models (17:20) Eric’s journey: From unsure beginnings to leading operations (21:00) How Paramount encourages team ownership and decentralized leadership (22:23) Flexibility in work hours, overtime, and PTO (24:47) Grow your top and bottom line with CLA (25:25) Letting each cell own their workflow (26:29) Embracing software, digitization, and writing custom internal tools (29:08) Transparency with finances and learning from losses without blame (33:22) Profitability, continuous improvement, and capacity optimization (35:44) Overcoming space constraints and driving efficiency with smarter equipment (39:36) Tracking KPIs, spotting bottlenecks, and using software to stay ahead (42:52) Strategic decisions that fueled growth: hiring, trust, and investing in technology (45:51) Legacy and impact: changing lives and building a multi-generational business (49:55) Join us at Top Shops 2025 in Charlotte, North Carolina! Resources & People Mentioned Level up your workholding with SMW Autoblok Grow your top and bottom line with CLA Join us at Top Shops 2025 in Charlotte, North Carolina! Connect with Eric and Steve Van Orden Paramount Machine Steve Van Orden Eric Van Orden Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production by PODCAST FAST TRACK

When I think about inspiring stories of resilience and vision in the world of manufacturing, Sam Thevanayagam’s journey is one that stands out. In this episode of Machine Shop Mastery, I sit down with Sam, the founder of Parts Life Inc. and the leader behind Deval Lifecycle, to unpack his incredible path from Sri Lanka to Philadelphia, from downsizing his home to fund his dream, to acquiring a bankrupt business and transforming it into a thriving, mission-driven company employing nearly 200 people. What struck me most about Sam is not just his sharp business acumen or the bold risks he’s taken—it’s the way he flips the traditional narrative. Instead of using people to build a business, he uses his business to build people. From brewing oatmeal for his team to helping nearly 30 employees buy their first homes, Sam has built a culture of empowerment, grace, and second chances. His deep belief in redemption and workforce development has shaped his companies into places where lives are transformed as much as parts. We also dive into the strategic side of running a high-mix, low-volume shop that supports the defense industry. Sam shares how he navigated workforce shortages by launching his own in-house machining institute, how he invests in quality through systems and prevention, and why he believes visibility and trust with customers are just as important as making parts. This episode is packed with lessons about leadership, perseverance, and what it means to align a business with purpose. Whether you’re running a small shop or scaling a growing organization, Sam’s story will leave you thinking differently about the role of a manufacturer in today’s world.  You will want to hear this episode if you are interested in... (0:20) Why Verdant Commercial Capital is a true partner (1:35) Sam’s inspiring journey from Sri Lanka to the U.S. and early career in manufacturing (5:17) Lessons from failure and turning point through education in operations and inventory control (8:37) Starting Parts Life during the 2008 recession and pivoting into defense (10:03) Solving obsolescence challenges with creativity and engineering detective work (12:00) Early defense contracts that scaled Parts Life from survival to rapid growth (13:37) Buying Deval Lifecycle out of bankruptcy—risk, faith, and a courtroom battle (17:18) Building trust with employees, union challenges, and creating a culture of flexibility (21:59) Using business to build people—minorities, refugees, second chances, and transformed lives (24:33) Creativity before capital: oatmeal breakfasts, benevolence funds, and home ownership programs (27:57) Find unrivaled transparency and customer service with Phoenix Heat Treating  (29:39) Workforce challenges and launching an in-house machining and welding institute (31:53) Investing in supervisor training, quality systems, and the “Four Absolutes of Quality” (33:54) Learn more about their in-house machining and welding institute (37:55) Measuring the cost of nonconformance in dollars and tying it back to empowerment (40:38) Advice for shops seeking to enter the defense industry (47:56) Strategic acquisitions and diversifying across the lifecycle of defense programs (50:30) Building customer trust through visibility, communication, and systems (52:43) Advice for early-stage companies: Find mentors, work on constraints, and scale wisely (57:52) The future of subtractive machining versus additive manufacturing in defense (1:01:00) Closing reflections and how to connect with Sam and his companies (1:01:46) Grow your top and bottom line with CliftonLarsonAllen Resources & People Mentioned Why Verdant Commercial Capital is a true partner Find unrivaled transparency and customer service with Phoenix Heat Treating  The Mystery of Capital Neighborliness: Love Like Jesus. Cross Dividing Lines. Transform Your Community. Grow your top and bottom line with CliftonLarsonAllen Connect with Sam Thevanayagam Connect on LinkedIn Parts Life Inc. Deval Lifecycle Support Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What happens when two people with a shared vision for community, craftsmanship, and legacy decide to take the leap into shop ownership? For Scott and his wife, the answer is Delaware Metals. In this inspiring conversation, Scott Bruneau shares how he and his wife purchased a decades-old, well-run machine shop—not as a quick flip, but as a long-term investment in American manufacturing, their team, and their community.  With over 20 years in the industry himself, Scott knew the road ahead would be demanding. But armed with a clear “why,” a strong culture-first mindset, and a willingness to learn from both successes and mistakes, he’s been steering Delaware Metals into new markets, upgrading capabilities, and building a younger, highly skilled workforce. We cover everything from the buying process and financing tips, to shop layout improvements, training strategies, and the reality of recruiting in today’s tight labor market. Scott also opens up about the importance of open-book leadership—sharing the numbers, empowering the team, and making sure everyone understands their role in the shop’s growth. Whether you’re dreaming about buying your first shop, preparing to sell yours, or simply looking for leadership inspiration, Scott’s story is packed with actionable wisdom. This is about buying a machine shop for all the right reasons—and building a business that lasts. You will want to hear this episode if you are interested in... (0:00) Preserving legacy knowledge after a veteran retires (0:21) Register for Top Shops 2025 and get 20% off  (1:254) Learn about Scott Bruneau and Delaware Metals (6:30) Shop snapshot: size, equipment, and niche in small, precise, handheld parts (8:35) Relationship with the previous owner, his exit, and the strong foundation they inherited (10:02) Certifications, ERP transition, equipment investments, and workflow reorganization (11:57) Diversifying the customer base and expanding into aerospace with industry partners (15:14) Building a team of subject matter experts and fostering a culture of shared knowledge (19:46) Recruiting strategies, lean manufacturing introduction, and reorganization into cells with cross-training (25:33) Quality management approach and gaining team buy-in for process improvements (30:14) Check out SMW Autoblok’s massive catalog at SMWAutoblok.com (31:27) Closing the gap between office and shop floor through visible, hands-on leadership (34:21) Lessons from the buying process: financing, due diligence, and structuring the deal (40:21) Transparency with the team on costs, profitability, and impact on benefits (42:06) Career development through reviews, training opportunities, and goal setting (44:59) Biggest challenges: recruiting, assessing technical skills, and hiring for culture fit (49:06) Bringing in younger talent, mentorship, and patience in skill development  (54:17) Real-life example: Software experience versus machining experience  (56:37) The big decisions that are moving the company forward  (1:01:16) Future proof your shop by listening to Lights Out Resources & People Mentioned Register for Top Shops 2025 and get 20% off  Check out SMW Autoblok’s massive catalog Connect with Scott Bruneau Delaware Metals Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What if the next frontier of manufacturing leadership isn’t on the shop floor—but in the hearts and minds of your people? In this episode of Machine Shop Mastery, Paul sits down with Dana Gruber, third-generation owner and president of ATCO Tool & Manufacturing. Dana didn’t grow up on the machines—she came from a career in cosmetology—but found herself drawn back into the family business with a mission that goes beyond precision parts: Creating an emotionally safe and psychologically aware workplace. From investing in cutting-edge technology like 3D metal printing to redefining what leadership looks like in a male-dominated industry, Dana is helping transform not just her shop in Meadville, PA—but the way we think about what it means to lead. She opens up about her personal healing journey, the emotional baggage many team members bring into the shop, and how building trust, vulnerability, and open communication has changed the game for her employees. This episode is a refreshing departure from the traditional “just make chips” mindset. Dana’s story is raw, thoughtful, and surprisingly practical. Whether you’re skeptical of “soft skills” or actively searching for ways to build a stronger team culture, this conversation will challenge you to think differently about what truly powers a great machine shop. You will want to hear this episode if you are interested in... (1:19) Learn more about Dana Gruber and Actco Tool (9:42) What Actco Tool looks like today (and why) (11:38) Dana’s core mission: creating an emotionally safe, people-first culture (13:09) How her leadership style is received by long-time employees (15:22) The emotional wounds many workers carry and why awareness matters (18:44) Examples of workplace conflict and the importance of conscious leadership (21:56) Check out Verdant Commercial Capital for a true partner in your corner (22:35) Receptiveness to changes in the environment (26:40) Sales and marketing efforts to grow the additive side of the business (30:10 Diversifying into aerospace, dental, automotive, and even Hollywood (33:32) Dana’s approach to open-book leadership and financial transparency (34:28) Key roles on her management team—and her search for a purpose-driven COO (36:24) Continuous improvement through emotional growth and team alignment (38:05) Biggest recent challenge: learning the limits of shop capacity (45:58) Grow your top and bottom line with CLA Resources & People Mentioned Partner with Verdant Commercial Capital Manufacturer & Business Association  MakingChips Machine Shop MBA The Manufacturing Culture Podcast Grow your top and bottom line with CLA Connect with Dana Gruber Actco Tool TikTok Dana@AtcoTool.com Connect on LinkedIn  Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

In this episode of Machine Shop Mastery, I sat down with Barry Walter Jr., and I have to say—this one lit me up. Barry’s a machine shop leader who brings heart, humility, and a whole lot of wisdom to the mic. From rebuilding a multi-generational business to designing a culture where “shit flows uphill” (his words!), Barry has transformed a plumbing parts OEM into an 8-figure, high-mix/low-volume powerhouse with 37 team members, 15 CNC lathes, and a customer service model that makes his buyers the heroes. What struck me most is how intentional Barry is—not just with his machines or his marketing, but with how he leads. From rigorous multi-stage hiring to monthly team celebrations to offering PTO in exchange for nonprofit volunteering, Barry’s built a workplace that lives out its core values every single day. Family first. Serve others. Made in America matters. And yes—work should be fulfilling. We also dive into the financial roadblocks that nearly brought the company to its knees and how Barry led the turnaround through culture, cost discipline, and strategic pricing. You’ll also hear how he’s passing the torch to the next generation—with three of his kids now working in the business—and why he replaced third-party sales reps with his own son, who now makes 60+ customer visits per week across the western U.S. This episode is packed with lessons on leadership, lean operations, OEM manufacturing, and building a resilient business that people actually want to work for. I think you’re going to love this conversation as much as I did.  You will want to hear this episode if you are interested in... (0:10) Grow your top and bottom-line with CLA (1:20) Barry’s podcast obsession and love for the machining community (3:20) The origin story: From Navy machinist to garage startup (7:00?) Surviving multiple failed business partnerships before the family took over (9:34) Barry’s journey from psych hospital worker to screw machine operator (10:51) Growing to 15 CNC lathes and 37 team members—still hiring (14:00) Taking over the business from his father in 2015 (18:33) Creating a workplace culture of trust, transparency, and ownership (21:00) What makes the culture at Barry E Walter Sr Co different (24:19) The financial reckoning: Working with EBITDA Growth Systems to level up operations (29:28) Building a national B2B customer base and using tech like HubSpot + MapMyCustomer (34:17) Stay tuned for Top Shops 2025 registration (35:28) Competitive edge: responsiveness, service, and American-made value (39:10) Impact of cultural change on employee retention and buy-in (41:09) Their 3-4 step hiring process, including “spousal interviews” and cultural fit (45:51) Final core value: Work should be fulfilling (48:09) In-house machinist training: from programming to tool grinding (55:22) Acquiring businesses to build their portfolio (1:00:18) The power of storytelling, shared values, and servant leadership (1:04:16) Recruit the right leaders for your shop with Hire MFG Leaders Resources & People Mentioned Top Shops 2025 The 3-Gun Show EntreLeadership Total Money Makeover EBITDA Growth Systems HubSpot MapMyCustomers ProKeep app Start with Why Connect with Barry Walter Jr.  Barry E. Walter Sr. Company Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Every once in a while, I sit down with a guest who reminds me exactly why I started this podcast in the first place. That was the case with Kelly Denison, the second-generation owner of Continental Machine Company in Albuquerque, New Mexico. Kelly is the kind of leader who sees his machine shop not just as a business—but as a vehicle for opportunity, growth, and purpose. In our conversation, we talked about what it means to carry forward a legacy. Kelly’s dad bought the business in 2000, and by 2020, Kelly had earned his way into full ownership—not by entitlement, but by doing every job in the shop. From janitor to programmer to accountant, he worked his way up and built a deep understanding of what it takes to run a shop. But what struck me most was his mindset. Kelly isn’t just making precision parts—he’s making machinists. He’s building careers, instilling pride, and leading with heart. From funding a church in Costa Rica to mentoring his team toward mastery, Kelly is proving that shop ownership can be both profitable and profoundly meaningful. If you’ve ever wrestled with succession, struggled with ISO as a “quality burden,” or wondered how to build a values-driven culture that retains talent, this episode is for you. It’s packed with humility, honesty, and hard-earned wisdom. I walked away inspired—and I know you will too. You will want to hear this episode if you are interested in... (0:00) Why shop owners are part of a special brotherhood (0:10) Grow your top and bottom line with CLA (1:22) Reflecting on my conversation with Kelly (3:46) The history of Continental Machine (and Kelly’s role) (6:20) Overview of today’s team and customer base (8:00) Building out ISO and shifting to a true business system (11:50) Why five-axis milling transformed their workflow (14:24) Turning a QMS into a business-wide tool (18:27) Why shop owners shouldn’t try to do it all alone (20:00) Lessons from a diverse mastermind group (23:34) The myth of the technician-turned-entrepreneur (24:53) Kelly’s side business and what it taught him about ownership (26:56) Stay tuned for Top Shops 2025 registration! (29:21) Recruiting through trade schools and investing in people/career growth (33:30) The mindset shift from making parts to making machinists (35:19) Kelly’s “why” and the role of faith and philanthropy (37:15) Making parts that save lives—and being proud of it (40:57) Navigating the emotional side of family business succession (45:38) Kelly’s proudest moment: building components for defense systems (49:00) Final reflections on pride, purpose, and what it means to lead a shop (50:25) Three reasons to check out Buy the Numbers Resources & People Mentioned The E-Myth Revisited Grow your top and bottom line with CLA Stay tuned for Top Shops 2025 registration! Connect with Kelly Denison Continental Machining Company Connect with Kelly on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram   Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What would you do if your very first CNC machine didn’t even power on? For most people, that’s where the story would end. But for Rhys Andersen, it was just the beginning. In this episode, I sit down with one of the most determined shop owners I’ve ever interviewed. Rhys is the founder of Method Manufacturing in Austin, Texas — and his journey into precision machining is anything but conventional. From wildland firefighting to architecture school to a series of trial-by-fire business ventures, Rhys took the long road to building a thriving aerospace and defense machine shop. You’ll hear how he bootstrapped his first massive bed mill (without even knowing if it worked), taught himself CNC machining, and slowly transformed a one-machine operation into a fully cross-trained, process-driven company with advanced 5-axis automation.  We dig into how relationships opened doors to major aerospace work, the real challenges of hiring and developing talent, and how Method’s unique approach to systems and autonomy allows his team to perform at a high level — without sacrificing their personal lives. This conversation is full of practical lessons for any shop owner trying to scale, build processes that actually work, and free themselves from being the “best machinist in the shop.” Rhys’s story is proof that grit, humility, and systems thinking can take you further than raw skill alone.  You will want to hear this episode if you are interested in... (0:20) Stay tuned for Top Shops 2025 registration! (2:57) Rhys’s background: growing up in fabrication and firefighting (5:19) The first business failure and how it led to starting Method (9:06) Learning how to machine and going full-time after losing his oilfield job (11:27) The mindset of perseverance and problem solving (12:37) Buying a machine that was stored in a barn (and fixing it up) (15:12) What Rhy’s business looks like present day (17:17) Breaking into aerospace: Patience, persistence, and building trust (23:16) Lessons learned from hiring mistakes and building a strong team (27:40) Achieve on-time delivery with ProShop ERP (28:53) Creating a culture of extreme autonomy and flexible schedules (31:21) Cross-training machinists and eliminating single points of failure (34:14) Using Fulcrum to capture tribal knowledge and improve processes (36:58) Changing the perception of machining as a high-tech, creative career (41:07) Why shop owners need to get out of the shop and network (45:14) The challenge of scaling: building systems that don’t rely on you (47:25) Investing in automation to enable growth and better work-life balance (50:47) Why investing in branding, photos, and professional image matters (54:30) Bringing anodizing in-house to control quality and reduce headaches (56:34) What is your entry into the market? (58:35) Why you need to Listen to the Lights Out podcast Resources & People Mentioned Fulcrum Austin Regional Manufacturing Association Stay tuned for Top Shops 2025 registration! The Lights Out podcast Connect with Rhys Andersen Method Mfg Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What if you could double—or even quadruple—the value of a machine shop within just 12 months of buying it? For Mike Payne, this isn’t a hypothetical. It’s a repeatable system he’s refined across five acquisitions (and counting).  In this episode of Machine Shop Mastery, Mike returns to the mic to break down exactly how he transforms tired shops into thriving, high-value operations—without starting from scratch. Mike walks us through his bolt-on acquisition strategy, sharing how he targets shops with legacy customers, retiring owners, and underutilized assets. But the real magic happens post-purchase. By layering in his tech stack, systems, and leadership team, he’s able to drastically improve efficiency, customer value, and ultimately, the valuation multiple—often turning a 2.5x shop into a 5x performer. You’ll hear how Mike evaluates potential deals, builds financial models based on his operating costs, and uses simple frameworks to identify untapped value others miss. He also shares practical insights for both buyers and sellers—from structuring seller-financed deals to boosting your multiple with minimal upfront investment. Whether you’re considering your first acquisition or preparing to sell your shop, this episode is packed with tactical advice and inspiring proof that serious wealth-building in manufacturing is not only possible—it’s within reach.  You will want to hear this episode if you are interested in... (0:13) Grow your top and bottom-line with CLA (1:30) Welcoming Mike Payne back to Machine Shop Mastery  (7:30) The difference between a 2x and 5x multiple—and how to shift it (12:40) The magic of applying ProShop, systems, and talent immediately (14:00) How new capabilities drive revenue increases with legacy customers (15:07) A real-world example: buying a shop for the price of one machine (17:06) How better purchasing power and equipment cataloging create ROI (20:12) The market opportunity: thousands of underperforming shops for sale (22:24) Advice for sellers: how to move from a 2.5x to a 4x+ valuation (25:50) The math of wealth-building via acquisition vs. from-scratch startups (28:15) Get fired up for Modern Machine Shop’s Top Shops 2025 (28:41) Scaling without adding overhead: people + process + systems (36:15) How your valuation multiple improves the moment you sign the deal (38:59) The importance of clean books and what buyers want to see (43:43) Standardizing CAD/CAM without stifling capability (45:47) A true story: Why there’s a shop culture fit for everyone  (53:30) The long game: building equity, opportunity, and value for your team (1:00:20) Why you need to listen to the Lights Out podcast  Resources & People Mentioned Grow your top and bottom-line with CLA Demystifying the Buying and Selling of Machine Shops Funding Your Dream Machine Shop Machines Are Just the Start (How to Build a Shop That Lasts) Get fired up for Modern Machine Shop’s Top Shops 2025 Listen to the Lights Out Podcast! Connect with Mike Payne Connect on LinkedIn The Buy the Numbers podcast Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

In this episode of Machine Shop Mastery, I sit down with Kyra Tillman, third-generation owner of BTM Industries. When Kyra returned to the family shop, she inherited more than just machines—she inherited decades of “this is how we’ve always done it.”  What she’s done since is nothing short of a transformation. With grit, grace, and a serious knack for finding and using resources, Kyra has turned a quiet, closed-door machine shop into a vibrant, collaborative, culture-driven powerhouse—one where growth and fun coexist, Nerf guns included. We dig deep into how she transitioned the shop from old-school processes and undocumented tribal knowledge into a modern, ISO-certified job shop with an eye toward continued growth. Kyra shares candidly about the challenges of taking over from her father, navigating culture change, building an apprenticeship program, and leveraging MEP grants and peer groups to grow her business and team. This conversation is a roadmap for any shop owner who's been putting off change, underestimating the power of collaboration, or unsure where to start when it comes to scaling smarter—not just bigger.  Kyra’s journey proves that transformation doesn’t require perfection—it requires community, commitment, and a willingness to be both humble and hungry. Whether you're a next-gen leader or seasoned veteran, this episode is full of the kind of real talk and actionable advice that'll get you thinking differently.  You will want to hear this episode if you are interested in... (0:00) Goofballs with grit: The culture inside BTM Industries (0:31) Stay tuned for registration information about Top Shops 2025 (1:31) Introducing Kyra Tillman: Queen of resources and collaboration (3:46) Shop snapshot: BTM’s low-volume, high-variety machining work (5:30) The origin story: From grandfather’s founding to Kyra’s return (9:12) Doubling revenue with the same headcount (11:28) Email campaigns and grant-funded lead gen (15:21) Collaborating with MEPs and why you should too (18:00) The power of industry groups like NTMA and peer networks (28:23) Culture change: From isolation to cross-training and teamwork (30:18) Grow your top and bottom-line with CLA (32:55) The family buyout and post-transition challenges (36:30) ERP systems, ISO certification, and lessons from poor fits (40:00) Hiring for character, training for skill (43:36) Tracking metrics and fostering team transparency (45:41) Getting comfortable with growth and being the face of the business (47:05) Culture wins: T-shirt design contests, Nerf wars, and tacos (49:48) Strategic decisions: Standardizing machines and tools (52:23) Advice for successors and new shop owners: Find your support system (53:52) Kyra’s opinion on the trajectory of manufacturing (56:14) Why you need to listen to the Lights Out podcast Resources & People Mentioned Stay tuned for registration information about Top Shops 2025 NTMA 10,000 Small Businesses Vistage Grow your top and bottom-line with CLA Manufacturing Pathways Consortium Connect with Kyra Tillman Connect on LinkedIn BTM Industries Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Most shop owners I talk to are focused on the usual things: keeping the machines humming, staying profitable, maybe planning for growth or succession. But what if the real unlock for your shop wasn’t more tech or tighter margins—but a completely different way of thinking about why your business exists in the first place? That’s what today’s episode is about. I sat down with Court Durkalski, CEO of Truline Industries, and honestly, this conversation hit me harder than most. Court runs a $23 million aerospace machining company with 120 employees—and they give away 10% of their gross sales to global charitable causes. Not profits—sales.  That level of generosity is unheard of in manufacturing, and yet their quality metrics, delivery performance, and bottom line are world-class. The kicker? That whole culture came from a very personal place, and a journey that includes addiction, near financial collapse, and walking away from a path to ministry. I wanted to understand how a shop like Truline stays so focused, so precise, and so mission-aligned. And what I found is that none of it is accidental. From hiring practices to equipment decisions to the way they manage customer relationships, everything at Truline is built around this core belief that doing great work and doing good in the world aren’t at odds—they’re actually the same thing. If you’re someone who’s always thought values should stay separate from business—or maybe you’ve just never thought about your shop as a force for something bigger—I think this episode will leave you thinking differently. It sure did for me.  You will want to hear this episode if you are interested in... (0:53) Grow your top and bottom line with CliftonLarsonAllen (CLA) (2:09) The moment I got choked up—and why Court's mission moved me (4:12) How Truline evolved from a tax write-off to an aerospace shop (12:10) Court’s addiction and the personal crash that nearly ended it all (15:26) Leaving the shop behind for Bible college—and the shock that came next (17:23) The conference that changed Court’s future and pulled him back to the business (19:20) Early steps toward CNC adoption and finding a niche in jet fuel pump parts (23:35) The tight tolerances, leaded bronze, and engineering details behind Truline’s work (28:19) Ego, submission, and a defining leadership shift between father and son (34:05) What it means to run a “God-owned” company—and the cultural transformation it sparked (37:01) The 2008 recession, credit line debt, and the bold financial leap toward giving (48:42) The ROI of generosity: culture, retention, and $40M+ given away (50:39) How Truline earns customer trust—even when mission gets in the way of margins (57:04) The two things that are intrinsically tied to delivering excellence  (1:02:22) Why you need to listen to Making Sparks Resources & People Mentioned Fellowship of Companies for Christ International  Connect with Court Durkalski Truline Industries Connect with Court on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What happens when a serial entrepreneur with seven businesses under his belt decides to go all-in on graphite machining—and does it with some of the fastest, most precise equipment on the planet? You get Matt Gawlik, and in this episode of Machine Shop Mastery, he brings the heat. Host Paul Van Metre sits down with Matt to unpack a no-BS journey through business wins, failures, and the strategies that separate thriving shops from the ones barely hanging on. From his early roots in a multi-generational manufacturing family to building 3D Graphite into a tightly focused, high-performing operation, Matt shares hard-won lessons about the value of specialization, the power of investing in elite equipment, and why systems—not micromanagement—should run your shop. His take on partnerships is equally honest: most are a sinking ship unless you go in with rock-solid agreements and aligned values. But the real anchor of this episode is Matt’s perspective on sales. “Sales is the tip of the spear,” he says—and without a full pipeline, your business ends up serving the wrong customers and losing money in the process. He lays out how smart, honest marketing and brand clarity can unlock better-fit clients, smoother operations, and a more profitable shop. If you’ve ever wondered what it really takes to level up your manufacturing business, this episode delivers straight talk, sharp insight, and more than a few mic-drop moments. You will want to hear this episode if you are interested in... (0:09) Unlock hidden revenue: How CLA helps manufacturers grow profitably (1:24) Meet Matt Gawlik: Serial entrepreneur, niche expert, and straight shooter (3:46) From family business to seven ventures: Matt’s hard-won startup lessons (6:19) The truth about partnerships—and why most are doomed from the start (9:45) Why high-end equipment like Röders gave Matt a serious edge (17:33) How smart setups + elite machines = unbeatable profitability (21:52) The fast track to innovation: YouTube, tool reps, and expert help (23:24) Benchmark your shop: Why the Top Shop Survey is a no-brainer (25:18) Culture that performs: Grit, self-awareness, and emotional maturity (29:24) Sales is survival: Why most shops are stuck—and how to break free (34:19) Don’t do it all: Why niche focus is your most powerful strategy (37:32) Matt’s playbook for marketing a machine shop the smart way (43:26) Final takeaways: Systems, people, and the power of staying focused (46:54) Why you need to check out the MakingSparks podcast Resources & People Mentioned Learn how to grow your top and bottom-line with CLA Know how your shop stacks up by taking the Top Shop Survey Angela Duckworth’s Grit Scale The Enneagram Types The Sales Bible Obviously Awesome Start with Why Connect with Matt Gawlik Connect on LinkedIn 3D Graphite and Machining Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Most small manufacturers don’t realize they’re being quietly supported by one of the most impactful public-private partnerships in the country. The Manufacturing Extension Partnership (MEP) has long been the hidden backbone behind training programs, grant facilitation, process improvements, and critical tech upgrades for shops across the U.S. But recent Federal decisions to defund these programs—without clear communication or reasoning—have sparked confusion and alarm among industry insiders. In this episode, a passionate roundtable of manufacturers and advocates reveals just how deeply the MEPs have shaped their businesses, supported workforce development, and opened doors to opportunity they couldn’t have accessed alone. From AR-integrated quoting tools to automation investment guidance, these stories show a clear economic impact that extends far beyond individual shops—right into the health of local communities and the national manufacturing strategy. If you're just hearing about MEPs now, you're not alone—but you are at risk. This conversation lays out what’s at stake, why it matters, and what you can do right now to help save a resource that quietly powers tens of thousands of manufacturers nationwide. YouTube: https://youtu.be/WNjevmTNUu4 VideoAsk: https://www.videoask.com/fiyvfkcdd

When I first heard about Screwmatics—a shop with over 200 machines, 110 employees, and 16 buildings—I knew I had to talk to the guy behind it. In this episode, I sit down with Billy Hogge, the second-generation leader of Screwmatics out of Pageland, South Carolina. His story is incredible. His parents started the company 37 years ago with just two screw machines, and today it’s grown into one of the largest and most efficient high-volume machining operations I’ve ever seen. We talk about how Billy and his team have scaled so effectively by staying relentlessly sales-driven—even when they’re at capacity—and by reinvesting in automation, Swiss and CNC machines, and lights-out manufacturing. One of the wildest things he shares? Their top six customers today weren’t even customers five years ago. That’s how aggressive and strategic their growth has been. We also dive deep into workforce development. Billy’s all-in on building the next generation of machinists, partnering with local schools, serving on state workforce boards, and even helping shape tech school curriculums. He shares some great tips for how to find and keep good people—and how to help them grow within your team. Whether you’re running a small job shop or a larger operation, there’s something here for everyone. Billy offers so much wisdom on machine strategy, culture, sales, and what it really takes to grow and modernize a shop in today’s market. This one’s packed with insights, and I’m confident you’ll walk away inspired—and probably scribbling down a few action items. You will want to hear this episode if you are interested in... (0:22) Why you need to complete the Modern Machine Shop Top Shops Survey (1:50) Overview of Screwmatics’ size, history, and impressive 16-building campus (7:41) How they run lights-out automation and fully automated second shifts (9:13) Learn more about Screwmatic’s global client base (13:07) Billy’s personal journey into the business and rise to vice president (16:09) Achieving growth without a designated sales team (20:42) The secret sauce in Screwmatic’s process (25:45) Operating in a high-volume environment (28:20) Why Billy is always filling the pipeline with opportunities  (35:54) Strategic machine investments using Section 179 with strong ROI focus (37:24) Partnering with schools and shaping curriculum for workforce development (45:17) Their culture of individual growth, flexible pay, and long-term employee success (48:09) Using ChatGPT to train operators on G-code and boost self-learning (50:00) The automation implementation process at Screwmatics  (1:03:20) Why you need to listen to the Lights Out podcast Resources & People Mentioned Complete the Modern Machine Shop Top Shops Survey Connect with Billy Hogge Screwmatics Connect on LinkedIn Billy.Hogge@Screwmatics.com Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

How do you go from being the kid who couldn’t sit still in class to leading the machine shop for one of Elon Musk’s most ambitious ventures? In this gripping and often jaw-dropping episode, I sit down with Jim Cooney—Head of the Machine Shop at Neuralink—for a raw and refreshingly honest conversation about resilience, reinvention, and the unconventional road to mastery in machining.  While Jim isn’t a shop owner (my usual guest profile), his story offers every bit of the leadership lessons, grit, and insight that Machine Shop Mastery is known for. From his humble beginnings as a high school co-op student in Canada, Jim details how a lack of direction became fuel for a deeply hands-on journey into the world of machining. With stories of brutal old-school shop cultures, tools thrown across the room, and managers who trained with tough love (and zero patience), Jim paints a vivid picture of how adversity shaped his technical excellence and emotional resilience. But what really sets this episode apart is Jim’s transition from traditional tool & die work to the heart of Silicon Valley innovation. His career path took him from automotive stamping in Ontario to leading critical manufacturing efforts at Tesla, Apollo Fusion, and now Neuralink. He shares what it’s like building high-stakes, high-tech parts under pressure—and how working insane hours during Tesla’s “production hell” made him sharper, faster, and more adaptable. If you want a peek into the mindset and muscle it takes to thrive in a fast-paced, bleeding-edge manufacturing environment—or you're looking for inspiration on how to grow through adversity—this episode delivers in spades.  You will want to hear this episode if you are interested in… (0:00) Jim kicks off with a fun story about getting a missile export license (0:14) Why you should complete the Modern Machine Shops Top Shops Survey (1:42) Learn about Jim Cooney and his unique journey in manufacturing (4:35) Jim shares how struggling in school led him to discover machining (8:00) Stories from his early days in tough, old-school Canadian machine shops (10:44) Jim explains Canada’s apprenticeship system and earning his Red Seal (14:19) Jim’s first exposure to CNC and CAM at Massiv Die Form (20:04) Why Jim quit on the spot after being massively undervalued (22:13) How Jim moved into machining instruction at a college (25:46) How teaching machining and coaching hockey built his leadership skills (28:27) A surprise text leads Jim to Tesla during “production hell” (31:17) Wild stories from Tesla’s stamping department and nonstop chaos (34:21) Navigating the die process at Tesla (repair work) (38:15) Creating a game-changing apprenticeship program inside Tesla (40:41) Moving into the startup world with Apollo Fusion and later Astra (46:00) Facing burnout, broken promises, and the tough side of acquisitions (48:58) Quitting Astro and joining Neuralink the day he got his green card (51:49) Jim’s experience working at Neuralink (and their trajectory) (57:12) Jim’s process choosing the machinery they needed (1:00:15) Building and growing a team with a high standard of excellence (1:03:37) Skills to acquire if you aspire to be in leadership (1:06:33) Why you need to check out the Lights Out podcast Resources & People Mentioned Complete the Modern Machine Shops Top Shops Survey Tesla Neuralink Connect with Jim Cooney Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Have you ever thought about what it takes to make the leap from employee to employer in the machining world?  In this episode of Machine Shop Mastery, I’m joined by Adam Zimmer, the founder of Zimmer Design & Manufacturing. Adam’s journey is a remarkable one—he went from working as a tool and die maker to owning and growing his own successful machine shop in just three years. What started as a one-person shop is now an operation with 11 employees, nine machines, and three shifts running. In our conversation, Adam reveals how he made this transition, from learning the ropes as an employee to becoming an employer and leader. Adam explains how he built a company culture based on trust and autonomy, while networking and community involvement played a key role in his success.  He also highlights how strategic investments in technology, such as ERP systems and automation, have fueled his rapid growth. Adam also talks about the value of working with a business coach to refine his management and financial strategies. If you're considering making the jump from employee to employer, or simply looking for ways to scale your own machine shop, Adam’s insights into hiring, process optimization, and leadership are sure to inspire you. This episode offers practical lessons from a business owner who has experienced it all firsthand. You will want to hear this episode if you are interested in... (0:00) Adam’s transition from musician to machinist (3:53) How Adam started Zimmer Design & Manufacturing (7:06) Diving in and acquiring a business and customers (11:21) The importance of networking to grow your customer base (13:31) Building a company culture based on trust and autonomy (16:01) Delegation and leadership: Adam’s approach (18:25) Using technology and automation to scale the business (20:57) How Adam finds and hires the right people (26:21) Why you need to check out Buy the Numbers (28:14) How Adam builds trust with his team (35:41) Overcoming challenges in the early stages of growth (42:58) Adam’s strategic moves and biggest wins (45:37) Advice for new shop owners or those looking to scale their business (49:40) Why Adam decided to hire a business coach  Resources & People Mentioned Zimmer Design & Manufacturing Store Adam on Manufacturing Transformed  DiSC® Profile ProShop ERP Connect with Adam Zimmer Zimmer Design & Manufacturing Connect with Adam on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What if understanding the true cost of every part you produce could be the key to scaling your machine shop? In this episode of Machine Shop Mastery, Paul Van Metre is joined by Marvin Rodriguez from True Precision Machining to explore the strategies that have driven the company’s remarkable growth. Marvin shares his journey from starting with little formal education to leading a high-performance machine shop that blends cutting-edge technology with a deeply rooted commitment to craftsmanship.  The conversation covers essential topics that all machine shop owners and managers should consider to scale their operations while ensuring quality and profitability. Marvin reveals how they use activity-based costing for accurate pricing, the importance of offering competitive yet fair quotes, and how to manage production shifts effectively. One of the key highlights of this episode is Marvin's discussion on how True Precision improved its profitability by understanding and adjusting their pricing models, not just for prototype work but also for high-volume production. He emphasizes the importance of paying attention to administrative and operational costs, which often get overlooked in traditional pricing models.  They also delve into building a sustainable work culture, from offering six-figure salaries to top employees to providing clear communication and growth paths for all staff members. This approach has allowed True Precision to maintain quality while attracting and retaining top talent. Additionally, Marvin takes us through their innovative use of AI to streamline quoting and estimating processes, something that is transforming the way they handle administrative work. He talks about how automation and technology have enabled them to make smarter decisions, improve efficiency, and stay competitive in an ever-evolving manufacturing landscape.  Whether you run a small shop or are looking to grow a larger operation, this episode offers invaluable insights into optimizing processes, building strong relationships with customers, and ensuring that your business can thrive for years to come.  You will want to hear this episode if you are interested in... (0:00) Introduction to Marvin Rodriguez and True Precision Machining (2:48) Marvin’s journey into the machining industry and his experience in various shops (4:50) True Precision's evolution from 10 CNCs to 17 CNCs and 45 employees (8:19) Activity-based costing and how it improves the company's pricing structure (10:52) Operational efficiency and the benefits of running multiple shifts (15:02) How True Precision improved its customer relationships (18:07) Strategies for managing R&D and prototype jobs while scaling production (24:32) Converting customers from R&D to high-production orders  (27:05) Improving on-time delivery with ProShop ERP (28:10) The challenges and rewards of adding multiple shifts (33:04) Building a positive shop culture by recognizing and supporting employees (37:04) The management metrics that True Precision prioritizes (40:04) How True Precision approaches sales and marketing (45:12) The importance of paying employees well and offering clear growth paths (48:14) Key takeaways for shop owners looking to grow their business  Resources & People Mentioned ProShop ERP Connect with Marvin Rodriguez True Precision Machining  Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

In this episode of Machine Shop Mastery, Jason Davis, CEO of D&D Enterprises, is back for an insightful conversation on navigating growth and operational expansion in 2025. With nearly 26 years of experience in the machining industry, Jason shares his insights on scaling operations and avoiding the common pitfalls that come with growth. We dig into three main areas crucial for expanding your shop in the coming year: Adding capacity, improving sales and marketing, and managing new customer relationships. Jason dives into the specifics of adding shifts, particularly the challenges and best practices that come with implementing a second shift. From training the right people to ensuring smooth operations, this segment provides actionable tips that will help your shop maximize its potential.  We also touch on how to navigate the complexities of working with new customers and industries, including handling new requirements and flow downs that can often lead to unexpected challenges. Jason shares his practical advice on how to minimize these risks and ensure smooth transitions when taking on new work. The episode also covers the importance of sales and marketing in driving growth. Jason highlights the role of trade shows, social media, and customer relationship-building in attracting new business and maintaining strong connections with existing clients. With a focus on providing tangible, real-world examples, this episode equips you with the tools you need to refine your business strategy for 2025 and beyond. Whether you're preparing for a year of growth or looking for ways to streamline your operations, this episode is filled with valuable insights that will help you tackle the challenges of scaling your machine shop with confidence. Tune in for practical tips that can make a big difference in your success this year. You will want to hear this episode if you are interested in... (0:00) Jason reintroduces himself and D&D Enterprises (7:45) Recapping what we covered in episode #63 (8:56) Prepare for growth in 2025 with a plan and process (12:42) Adding shifts and growing capacity without overextending resources (25:41) You can’t undervalue the importance of an ERP system (31:42) Sales and marketing strategies for machine shops in 2025 (38:20) The importance of investing time into trade shows (50:53) The challenges of managing new customer relationships (35:00) Best practices for avoiding common pitfalls with new customers (45:00) Jason shares insights on effective communication and inspection practices (52:00) Key takeaways on being proactive in customer relationships (55:00) Maintaining momentum, continually improving processes, and adapting to changing needs Resources & People Mentioned 63. Solving the Puzzle of Strategic Growth with Jason Davis from D&D Enterprises Connect with Jason Davis D&D Enterprises Connect on LinkedIn Friend on Facebook Follow on Instagram Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Today’s guest is Kirk Phelps from American Precision Partners, a key figure driving the growth and transformation of multiple machine shops. Kirk’s journey into machining began as a teenager in his dad’s shop, where he started on manual machines while attending trade school. After experiencing burnout, Kirk joined the Air Force and served for six years, eventually returning to machining with a fresh perspective. Through programming and a transition into management, Kirk discovered his passion for business development and leadership. Now, as Regional Manager at American Precision Partners, Kirk oversees five—soon to be six—shops, working alongside Mike Fritz (featured in Episodes #57 and #58). Kirk plays a critical role in identifying strengths, addressing deficiencies, and leading cultural transformations within each shop. Kirk’s approach centers on building trust—both internally and with customers—to ensure smooth transitions. His dedication to fostering alignment between leadership and shop floor teams has driven impressive results, including a 40% growth last year at Quick Tek Machining. In this episode, we’ll explore how Kirk cultivates trust, transforms systems and processes, and builds a culture of continuous improvement to unlock a shop’s full potential. If you’re looking to enhance your shop’s operations, engage your team, or gain insights from a leader who leads by example, this episode is one you won’t want to miss. You will want to hear this episode if you are interested in... (0:50) Introducing Kirk Phelps with American Precision Partners (5:40) Diving into Kirk’s role as Regional Manager (10:56) What’s different about working on the business  (16:43) How Kirk approaches conversations with customers (27:38) Tackling on-time delivery in any shop (31:02) Building trust with your leadership teams (40:47) How a new process can transform your shop (45:24) The importance of becoming a better leader (53:59) Creating a culture of continuous improvement  Resources & People Mentioned Episode #57 with Mike Fritz Episode #58 with Mike Fritz Connect with Kirk Phelps  Connect on LinkedIn Kirk@QuickTekMachining.com Quick Tek Machining Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Greg McArthur’s journey in manufacturing began as a child sweeping floors and cleaning mats in his father’s machine shop. Over the years, he gained hands-on experience, evolving from a lathe hand to a skilled CNC machinist, estimator, and engineer. Eventually, Greg took a bold leap, bidding on a machine sight unseen on eBay and figuring out how to transport and operate it—foreshadowing his entrepreneurial spirit. In 2017, Greg founded NTL Industries in his garage while working a full-time job. By carefully building a financial foundation, he transitioned to renting a facility, leasing machines, and growing a team.  Today, NTL Industries is a full-service CNC precision machining shop in Sterling Heights, MI, specializing in defense, aerospace, agriculture, and automation. The company has grown to 11 employees and is moving into a state-of-the-art, 13,000-square-foot facility that reflects its ambitious trajectory. From the beginning, Greg recognized the power of social media as a cornerstone of NTL’s growth. He embraced platforms like LinkedIn to build a following, share exceptional work, and attract new clients. Greg’s mantra is clear: if you’re not promoting yourself every day, you’re missing opportunities. By leveraging social media as a free marketing tool, NTL has gained exposure, received RFQs, and established a reputation for excellence. In this episode, Greg shares his story, insights on growing a machine shop, and advice for young entrepreneurs in manufacturing. Whether it’s navigating an economic downturn, diversifying into new markets, or overcoming challenges like labor shortages, Greg’s practical wisdom is a must-hear for anyone looking to grow their business. You will want to hear this episode if you are interested in... [1:01] Introducing Greg McArthur and NTL Industries  [5:14] How Greg got into machining  [11:25] Growing the business despite challenges [19:13] How and why NTL Industries diversified [22:54] Leveraging social media for growth  [27:05] Growing into a 13,000 square foot facility [28:47] How they purchase their machines [31:37] What NTL’s hiring process looks like [35:30] NTL’s growth trajectory  [41:02] The challenges they’re overcoming  [46:47] Meeting CMMC requirements [50:05] Greg’s advice for young shops Resources & People Mentioned CyberAB CMMC Certification  Connect with Greg McArthur NTL Industries Connect with Greg on LinkedIn Sales@NTLIndustries.com Instagram Twitter/X Facebook LinkedIn  Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple & Spotify Audio Production and Show Notes by - PODCAST FAST TRACK