Business English Executive Coaching

Business English phrases that combine the request word "would" and the use of "please" are some of the best polite phrases you must learn. The combination of "would" and "please" signal your English is polite, pleasant and correct in business meetings, presentations and small talk with clients and colleagues. English has almost 500,000 words and phrases, but polite Business English uses a subset of 20,000 words and phrases that you should know and use so native English speakers admire and respond to how you speak and write. The episode summary is below.   Episode Summary: Sometimes you may need to ask for repetition or clarification of something another person has said. Some of the situations where this might happen include: Someone is talking to you but you can’t understand. You might be a in noisy place and can’t hear the person. You might not understand a piece of slang the other person used. You might not understand the way the other person speaks English.  They might have a heavy accent or be speaking in a dialect you don’t understand. There are so many different ways English is spoken, depending on the country the person is from and what part of their country they are from. Sometimes the speaker might be a non-native English speaker and they have an accent. The key idea is to use one of these phrases and for the most polite English, use “would” instead of “could”. Would is more polite, more formal and more classy when making a request. Here are some examples of how would can be used. Next we will use these in polite requests. Would is used in three ways. 1. Would you like = Would you like to sit down? (This is a polite invitation or offer). 2. Would you mind = Would you mind moving down one seat? (tentative request with some worry that it will cause inconvenience or offense). 3. Would it be possible = Would it be possible for you to pick me up on your way to work? (similar to would you mind, used to make an inquiry about a desired action or request for a favor). Here are eight key polite phrases you can use to ask for clarification when you don’t understand something. For the first two examples, we use the word “catch”. Usually, catch is used with a ball like to catch a ball in baseball or American football where the ball lands in your hand. Here, imagine you are trying to catch their words. 1. I’m sorry, I didn’t catch that. Would you say it again, please? 2. I’m sorry, I didn’t catch that. Would you repeat that, please? 3. Would you say that again, please? I want to make sure I understood you. 4. I’m sorry, I’m not following you. Would you repeat it, please? 5. I don’t think I understood what you said. Would you explain it again, please? 6. I don’t think I understood you clearly. Would you explain it again, please? 7. I missed that. Would you explain it again, please? 8. I missed that. Would you repeat it, please?   250225 A0045 EPISODE 4

Episode Summary The word "hand" is used in many common Business English phrases. These English phrases are part of the building blocks of English vocabulary building you need to participate in meetings, presentations and small talk. English has almost 500,000 words, but only 20,000 words and phrases are commonly used. See the episode phrases and examples below. Just for fun, this episode has a silly country & western style songs I wrote and sang using hand phrases. Episode Contents Here is a list of the phrases using "hand" with sample sentences to help you understand the phrase.   1. Living hand to mouth Definition: To survive with very little money, spending everything as soon as it is earned. Examples: After losing his job, he was living hand to mouth for months. Many families in the countryside live hand to mouth, relying on small incomes from farming. She’s been living hand to mouth, barely able to pay the rent each month.   2. Hand it off to someone Definition: To pass a responsibility or task to another person. Examples: After completing the first part of the project, I handed it off to John to finish the report. The quarterback handed it off to the running back during the final play. You can hand it off to Sarah if you’re too busy to finish it.   3. Give you the hand off Definition: To quickly pass on a task or responsibility, often without much explanation. Examples: Don’t give me the hand off without proper instructions. He gave her the hand off for the client presentation just minutes before the meeting. I don’t want a quick hand off; I need more guidance.   4. I’ve got to hand it to you Definition: To acknowledge someone's accomplishment or success. Examples: I’ve got to hand it to you, your presentation was amazing! I’ve got to hand it to him; he managed to finish the project on time despite all the setbacks. Well done on the new proposal – I’ve got to hand it to you, that’s impressive work!   5. Come in handy Definition: To be useful in a particular situation. Examples: This pocketknife will come in handy when we go camping. The extra money I saved came in handy when my car broke down. That flashlight came in handy during the power outage last night.   6. Hand over the presentation Definition: To pass control of or responsibility for a presentation to another person. Examples: After introducing the topic, I’ll hand over the presentation to Michael. Once the statistics are covered, I’ll hand over the presentation to the finance team. She handed over the presentation with confidence to her colleague.   7. Hand over the meeting to Definition: To transfer the leadership or control of a meeting to someone else. Examples: After I finish the introduction, I’ll hand over the meeting to you. Can you hand over the meeting to me when you’re done with your section? She handed over the meeting to her manager after presenting the latest data.   8. To have the upper hand Definition: To have control or an advantage over someone. Examples: He had the upper hand in negotiations because he had more information. The team that wins the first round will have the upper hand in the competition. She always seems to have the upper hand in every argument.   9. Give him a hand Definition: To help or assist someone. Examples: Could you give him a hand with carrying those boxes? We all gave her a hand when she was struggling with the project. He gave me a hand in setting up the equipment for the event.   10. Give me a hand Definition: To ask for assistance or help with something. Examples: Can you give me a hand moving this furniture? I need someone to give me a hand with these reports before the deadline. Could you give me a hand fixing this issue?   11. Hand it over Definition: To give something to someone, often reluctantly or when asked. Examples: The thief was caught and forced to hand over the stolen goods. Can you hand it over to me once you’re finished with it? After a long negotiation, he finally handed over the keys to the car.   12. Hat in hand Definition: To ask for something humbly, often with embarrassment. Examples: He went to his boss hat in hand, asking for a raise. After the mistake, she had to go to the client hat in hand to apologize. He approached his parents hat in hand, asking for financial help.   13. Stick out your hand Definition: To extend your hand to greet someone or offer something. Examples: When I arrived at the meeting, I stuck out my hand to introduce myself. He stuck out his hand to congratulate her on the promotion. After the argument, she stuck out her hand to make peace.   14. Shake hands and make up Definition: To reconcile and stop a quarrel. Examples: After a long disagreement, they finally shook hands and made up. Let’s just shake hands and make up; this fight isn’t worth it. They had a heated argument, but in the end, they shook hands and made up.   15. Will handle the handover Definition: To manage the transfer of duties or responsibilities from one person to another. Examples: Our new manager will handle the handover next week. I’m confident she’ll handle the handover smoothly once she takes over the role. He will handle the handover of all the documents after his resignation.   16. Hand off the ball (to someone) Definition: In sports, to give the ball to another player, usually by passing or handing it. Examples: The quarterback handed off the ball to the running back. During the final play, he handed off the ball to his teammate. She quickly handed off the ball, and they scored a goal. A0021 250225 EPISODE 3

EPISODE SUMMARY Business English. That’s the English they didn’t teach you in school, but you need to advance in your career.  The podcast has tips on using the word "plan". It uses the example of my father planning to start his dream business - making furniture. EXAMPLE CONTENT Example 1: “Plan the work and then work the plan..” This means understanding the business plan, outlining all the steps of the plan and then talking steps to make the plan work. FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.  PODCAST PURPOSE Business English. That’s the English they didn’t teach you in school, but you need to advance in your career. If you want to learn more to earn more, you must increase your ability to give powerful presentations, engage in small talk in a skillful way and plan out your career. I call this the “Learn More To Earn More” podcast because it helps you understand and know and use the correct Business English you are required to use to advance your career. I offer you my background having worked for two Fortune 500 companies, a United States Senator and I also got my MBA from Columbia Business School. For you this means a senior coach and counselor that will help you get to the next step. I am your coach every step of the way to help you get the career you deserve. In my research of many companies and in research done by universities and governments, there is a high need for personal “soft skills”. Every boss wants their employees to know more, but there is a large gap between what the senior executives need for the company to be successful and the skills their employees actually have. I have inventoried and studied and written all of the key things that you need to know to be successful. Follow along with this podcast and you will learn what you need to know. I offer my 40 years of experience as a writer, helping people prepare for presentations and speeches, helped them with small talk, helped them with American accent and knowing about American culture and with career planning. In these episodes you will hear very specific suggestions on how to make your presentations more memorable and powerful, how to engage in small talk so you can get to know your colleagues and clients better. I offer a number of free courses for you so you can understand my style and I also do one-to-one coaching for people who have questions like “What should I do next?” and “What are the tools I need in my toolkit to be successful?” Let me help you get the success you deserve. I’m Coach William Pitts and I’m here to help you! If you want to earn more, you need to learn more. Learning what you need to know is the first step. My emphasis is on knowing the 20,000 words and phrases that you will use, not the nearly 500,000 English words in the big dictionary. JOIN THE FREE BUSINESS ENGLISH EXECUTIVE COACHING CLUB https://william-pitts-business-english-coaching.kit.com/3a6a623b6f PODCAST NOTES Today’s specific theme is about plan the work and then work the plan. We’re going to use my father as an example. My Dad dreamed of having his own company. He wanted to make furniture. He didn’t know anything about business. He worked in an assembly factory but loved designing furniture. My Dad drew a sketch that showed the size of all the pieces that he needed for making a table. Once he understood to the many costs and steps involved in making and selling his furniture.  He had a plan. He was successful because his plan included, first, making a business plan. Second, understanding all the steps involved in executing the plan. And third, increasing his skills and reducing his costs and understanding the cost of each table. Now we have some small talk vocabulary and phrases using “plan”. Example 1: “Plan the work and then work the plan..” This means understanding the business plan, outlining all the steps of the plan and then talking steps to make the plan work. For example, my Dad’s business plan required him to estimate all the costs for making a table. He listed the cost of the wood per table, the cost of the machinery and the price of the labor involved. He started this furniture business in our family garage and later had a small factory that made tables, chairs and bookcases. Example 2: “Failing to plan means planning to fail.” This idea means that knowing the costs and demand for a product or service will make it more likely for the business to make a profit and be successful. Example 3: Phrases that use plan. Make a plan “We need to make a plan before we proceed with the furniture project.” Come up with a plan “My Dad’s friend came up with an excellent plan to estimate the costs of making furniture so it could be sold at a profit.” Draw up a plan “The purpose of today’s meeting is to draw up a plan to build and sell furniture.” Map out a plan “I think we should map out a plan before investing in the machinery to make the furniture.” Work out a plan “We must work out a plan on how to make a profit making furniture.” Now what this means for you (even if you don’t want to make furniture) I help you develop your plan for success.  Please let me know your goal and let me know how I can help you plan your future success story. HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers in 2025 want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. This podcast lesson teaches the useful specific business English phrases for meetings. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: https://www.linkedin.com/in/willliampittsbusinessenglish/ Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.  Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers https://william-pitts-business-english-coaching.kit.com/3a6a623b6f   A0001 220225 EPISODE 2

EPISODE SUMMARY Business English Presentation and public speaking mistakes can be avoided by knowing the audience, clearly stating your goal, using easy to understand presentation materials and practicing out loud. When comedians get a great reaction from an audience, they say "I killed it up there" or "I killed it." When the audience doesn't react or laugh, comedians say "I died up there." If you don't want to "die", here are some tips on how to make your presentation interesting.   EXAMPLE CONTENT Not Knowing Your Goal: Many speakers do not clearly understand what they want to achieve. It is important to know if you want to inform, persuade, or entertain your audience. FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.  EPISODE NOTES Not Knowing Your Goal: Many speakers do not clearly understand what they want to achieve. It is important to know if you want to inform, persuade, or entertain your audience. Ignoring the Audience: If you do not understand your audience, you may make mistakes. You should know what they care about and how your presentation can help them. Lack of Preparation: Not preparing enough can make your presentation messy. It is essential to practice and plan your content ahead of time. Too Much Text on Slides: Presenters often put too much information on their slides. This can distract the audience because they may just read the slides instead of listening to you. Speaking Unclearly: Not speaking clearly can frustrate your audience. Make sure to pronounce your words well and avoid using complicated language that they might not understand. Reading from Slides: Simply reading what is on the slides can make the presentation boring. Instead, use the slides as a guide and talk directly to your audience. Failing to Create Energy: Presenters sometimes lack enthusiasm, which can make the audience lose interest. Show energy and passion for your topic to keep them engaged. Not Having a Clear Structure: Jumping from one point to another without a clear plan can confuse the audience. It is important to have an outline and stick to it. Not Practicing Enough: Many presenters do not practice their delivery, which can lead to mistakes during the presentation. Practicing helps build confidence and clarity. By avoiding these common mistakes, you can improve your presentation skills and better connect with your audience. A0105  110225

EPISODE SUMMARY Most Business English meeting and interview self-introductions are dry and boring. They give the other person little information and no reason to continue the conversation. You’ll learn how to introduce yourself in a charming manner using a technique that incudes interesting facts from your present situation, your past and your plans for the future. This technique will help you feel more comfortable and confident when meeting new people, especially in business settings. EXAMPLE CONTENT The best self-introduction for meetings, interviews and conversation can include three parts: the present, the past and the future.  This can include your name and occupation/profession plus some of your past history and the future you look forward to in working for the company. FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.  Episode Notes     A0027 220225

EPISODE SUMMARY The first episode of Learn More to Earn More—the podcast designed to help you improve your Business English skills so you can advance in your career. I’m Coach William Pitts, and I specialize in helping business professionals like you communicate more effectively in English. Whether you need to give a presentation, lead a meeting, engage in small talk, or reduce your anxiety about speaking English, this podcast is here to guide you. FREE LESSON PDF WITH BONUS CONTENT Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > You can download the PDF of notes for the episode. The PDF's include detailed notes on the podcast subject. Some podcast episodes have a quiz; some podcast episodes have lyrics to the songs in the podcast (I write songs using words and phrases from the podcast for some of the topics). > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers Click on the line below to sign up for the newsletter and all the free extra tips and lessons BUSINESS ENGLISH PODCAST TIPS HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. How I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.    A0140 250225 EPISODE 1

Episode Summary In English small talk conversations, people say "Sorry to bother you", but do you say “sorry” too much? We hear business meeting and English small talk phrases using the word “sorry” but there are other phrases that are more precise and don’t sound as apologetic. Sorry is a useful word when you have made a mistake; these business English phrases are better if you vary your use of phrases, your English will sound more fluent and professional. Here are some examples of how to reduce inappropriate of “sorry” to more precise and useful phrases. Sorry to bother you, but do you say “sorry” too much? We hear business meeting and English small talk phrases using the word “sorry” but there are other phrases that are more precise and don’t sound as apologetic. Sorry is a useful word when you have made a mistake; these business English phrases are better if you vary your use of phrases. Your English will sound more fluent and professional. Here are some examples of how to reduce inappropriate use or overuse of “sorry” to more precise and useful phrases. Instead of saying “Sorry for rescheduling”, acknowledge the other person’s being considerate by saying “Thanks for being flexible”. Instead of saying “Sorry to bother you”, show appreciation for the other person giving you some of their time by saying “Thanks for carving out time”. Carving means to slice - we carve meat or an artist called a sculptor carves wood or stone to make a design or the shape of a body. Here, the person is cutting part or carving out part of their time to give it to you. Instead of saying “Sorry for venting”, acknowledge the other person was patient in listening to you by saying “Thanks for listening”. This word “vent” comes from volcanoes. A volcano has a top. If the volcano explodes, fire, smoke and ash come out of the top. Depending on how big the volcano is, and how big the explosion, the damage done can be huge. However, volcanoes sometimes develop a tear or hole in the side of the volcano - this fissure or gap helps to relieve the build up of pressure in the volcano. From the idea of pressure being released, “venting” means we complain or state dissatisfaction. It is similar to the phrase “letting off steam” where pressure builds up inside a tea kettle or engine. Instead of saying “Sorry for running late”, you can show your appreciation for the other person’s time and patience by saying “Thanks so much for waiting”. Instead of saying, “Sorry, I had to take that call”, you can show your appreciation for the other persons time and for waiting or being interrupted by saying “Thanks for your patience”. Instead of saying “Sorry for jumping in” as if you are contradicting or interrupting the other person, you can say “I have an idea that may help”. It shows that you have a contribution to make and your opinion is valuable. Instead of saying “Sorry for the mistakes”, you can say “Thanks for catching that!”. The other person might have noticed a missing period or full stop in your writing or they may have seen a typo. Here, to “catch” means they noticed something and hoped correct it. Instead of saying “Sorry, I don’t get it” you can say “Would you repeat that? I just want to be clear”. That means the other person didn’t make a clear explanation. You are at fault for not “getting” or understanding what they said. Instead of saying “Sorry, does that make sense?” You can say “I’m happy to answer any questions” as an invitation for people to ask questions.   A0088 220225

EPISODE SUMMARY Small talk is an important "soft skill" to have - but conversations can stall and die if you don't ask questions that get the other person interested. The answer to “Did you?” can result in a yes or no answers. The conversation does not go any further. Questions using "What” help us can learn what action a person took. It can lead to a better quality conversation. “What did you do this weekend?” is a deeper question that “Did you have a nice weekend?” Use small talk questions with “What” will help us learn more about your colleague or client. EXAMPLE CONTENT Here are the five examples we will discuss. 1. What did you do this weekend? 2. What’s been keeping you busy? 3. What’s been the highlight? 4. What’s your connection? 5. What’s put a smile on your face? FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, and a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? LinkedIn ConnectionSay hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.    EPISODE CONTENT Here are the five examples we will discuss. 1. What did you do this weekend? 2. What’s been keeping you busy? 3. What’s been the highlight? 4. What’s your connection? 5. What’s put a smile on your face? Here are some examples for alternatives to “What’s been keeping you busy?” - To that we can add a time period. > What’s been keeping you busy lately? > What’s been keeping you busy these days? > What’s been keeping you this this month? > What’s been keeping you busy this year? Here are some examples for alternatives to "What’s been the highlight?” questions. > What’s been the highlight of your day? > What’s been the highlight of your week? > What’s been the highlight of your month? Here are some examples for alternatives to "What’s put a smile on your face?” questions. You can add a time period so they have more things to say). > What’s put a smile on your face today? > What’s put a smile on your face this week? > What has put a smile on your face lately?       A0066 220225 EPISODE 9

EPISODE SUMMARY The word "look" is used in many Business English conversations. If you want your colleagues and clients to "look up to you" (admire and respect) you should "look over" (read and learn) this lesson. When you study and learn more everyday phrases you can "look forward to" (anticipate with pleasure a future event or result) stronger, more confident English. These phrases are part of 20,000 English words and phrases you need to be successful (there are nearly 500,000 words and phrases in the largest English dictionary, but most are never used). Listen and learn these phrases so you can understand what is being said and join in conversations and meetings. EXAMPLE CONTENT The top English phrases and idioms that use the word “look”. Look after Definition: To take care of someone or something. Example 1: I’ll look after the project while you’re on vacation. Example 2: She’s been looking after her younger siblings since their parents are away. Example 3: Can you look after my dog while I’m out of town? FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.    Episode Summary The word "look" is used in many Business English conversations. If you want your colleagues and clients to "look up to you" (admire and respect) you should "look over" (read and learn) this lesson. When you study and learn more everyday phrases you can "look forward to" (anticipate with pleasure a future event or result) stronger, more confident English. These phrases are part of 20,000 English words and phrases you need to be successful (there are 475,000 words and phrases in the largest English dictionary, but most are never used). Listen and learn these phrases so you can understand what is being said and join in conversations and meetings. Show Notes The top English phrases and idioms that use the word “look”. Look after Definition: To take care of someone or something. Example 1: I’ll look after the project while you’re on vacation. Example 2: She’s been looking after her younger siblings since their parents are away. Example 3: Can you look after my dog while I’m out of town?   Look down at Definition: To direct your eyes downward, often to focus on something below you. Example 1: He looked down at his phone while waiting for the call. Example 2: She looked down at the street from her balcony. Example 3: When he heard the bad news, he looked down at the floor in disappointment.   Look down on Definition: To regard someone or something as inferior. Example 1: He tends to look down on people who don’t have a university degree. Example 2: It’s wrong to look down on others just because they make different choices. Example 3: She felt that her colleagues looked down on her because she was new.   Look forward to Definition: Look forward to (anticipate with pleasure) Example 1: I'm looking forward to the weekend. Example 2: We're looking forward to seeing you next week. Example 3: She's looking forward to her vacation.   Look in on Definition: To visit someone briefly, usually to check on their well-being. Example 1: Could you look in on me tomorrow to see if I’m feeling better? Example 2: I always look in on my neighbor to make sure she’s okay. Example 3: She looked in on her friend after the surgery.   Look into Definition: To investigate or examine something. Example 1: The company is looking into ways to improve its customer service. Example 2: The police are looking into the incident to find out what happened. Example 3: We need to look into this issue before making a decision.   Look out for yourself Definition: To be cautious and careful in a dangerous situation. Example 1: The road is flooded. Look out for yourself when you are driving home so you don’t have an accident. Example 2: In a crowded city, you have to look out for yourself, especially when crossing busy streets. Example 3: If you're traveling alone in an unfamiliar place, it's important to look out for yourself and stay safe.   Look over Definition: To review something carefully. Example 1: Could you look over the document before we submit it? Example 2: She asked her friend to look over the report for any mistakes. Example 3: I always look over my notes before a presentation.   Look to Definition: To rely on or expect someone to help or guide you. Example 1: We always look to our manager for advice on important decisions. Example 2: As a leader, you should be someone your team can look to in difficult times. Example 3: When I'm unsure, I look to my parents for support.   Look through Definition: To quickly scan or search through something, like documents or items. Example 1: I need to look through these papers before the meeting. Example 2: She looked through the emails but couldn’t find the one she was looking for. Example 3: I’ll look through the book tonight to prepare for the class.   Look (someone/something) up Definition: To search for someone or something, especially to visit or contact them after a period of not being in touch. Example 1: I’ll look you up when I’m in town next week. Example 2: She decided to look up her old college friends after 10 years. Example 3: Whenever I travel, I look up local landmarks to explore.   Look up Definition: To search for information or find something, especially in a book, database, or online. Example 1: Let me look up the word in the dictionary. Example 2: I looked up the company’s address before visiting. Example 3: Can you look up the train schedule for me?   Look up to Definition: To admire or respect someone. Example 1: Many young athletes look up to their coaches. Example 2: She has always looked up to her older sister. Example 3: He’s the kind of teacher that students look up to.   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH?     A0005 200225 EPISODE 6

EPISODE SUMMARY Business English skills companies want their employee to have are lacking - the Nippon.com survey of large Japanese employers showed 82% considered English as an important skill in the workplace but only 65% were satisfied with their employee’s ability. Further, communications skills were ranked at 80% important but a small 35% were satisfied with their employee’s level. The podcast has notes on the five areas where an employee can increase their skills. How can you improve your skillset?   EXAMPLE CONTENT Five Things Employers Wish Their Employees Knew About Business English 1. Clarity and Precision Matter Why It's Important: In business, clarity and precision are crucial for effective communication. Misunderstandings can lead to errors, missed opportunities, and costly mistakes. What Employees Should Know: Use simple, direct language. Avoid jargon and overly complex sentences. Be clear about your message and what you need from the recipient. FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers Click on the link below to get your free learning material: BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.    EPISODE NOTES Five Things Employers Wish Their Employees Knew About Business English 1. Clarity and Precision Matter Why It's Important: In business, clarity and precision are crucial for effective communication. Misunderstandings can lead to errors, missed opportunities, and costly mistakes. What Employees Should Know: Use simple, direct language. Avoid jargon and overly complex sentences. Be clear about your message and what you need from the recipient. 2. Cultural Sensitivity and Professionalism Why It's Important: Business English isn't just about language; it's about understanding cultural nuances and maintaining professionalism. This fosters better relationships and collaboration. What Employees Should Know: Learn the cultural norms of your colleagues and clients. Use polite forms of address and be mindful of different communication styles and customs. 3. The Importance of Tone Why It's Important: The tone of your communication can significantly impact how your message is received. A positive, respectful tone can build rapport and trust, while a negative tone can damage relationships. What Employees Should Know: Be aware of how your tone comes across in both written and spoken English. Aim for a professional yet approachable tone, and be especially careful with humor and sarcasm, which may not translate well across cultures. 4. Email Etiquette Why It's Important: Email is a primary mode of communication in business, and proper email etiquette ensures your messages are taken seriously and responded to appropriately. What Employees Should Know: Use a clear and concise subject line. Start with a polite greeting, be direct yet polite in the body of the email, and end with a courteous closing. Proofread for errors before sending. 5. The Power of Listening and Asking Questions Why It's Important: Effective communication is a two-way street. Listening well and asking the right questions can prevent misunderstandings and demonstrate respect and engagement. What Employees Should Know: Practice active listening. Pay attention to what is being said and show that you understand by summarizing and asking follow-up questions. Don’t hesitate to ask for clarification if something is unclear. These elements of business English not only improve individual performance but also contribute to a more efficient, respectful, and collaborative workplace. By mastering these aspects, employees can enhance their professional image and effectiveness in a global business environment. HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: https://www.linkedin.com/in/willliampittsbusinessenglish/ Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.  Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers https://william-pitts-business-english-coaching.kit.com/3a6a623b6f  

EPISODE SUMMARY Business English language names and nicknames: a brief guide so you don't go crazy trying to understand why your colleague "Robert Jones" is called "Bobby" or "Jonesy". Learn why many people from English-speaking countries have formal first name plus a shortened "nickname". Remembering nicknames is crucial for improving your small talk skills when conversing with clients and colleagues. Review of nicknames will make improving English conversation easier and help you be fluent in English. EXAMPLE CONTENT My first name is William. My family calls me by a nickname. My family nickname is "Billy". The phrase "nicknames comes from the word "nick" (to cut or slice in English) so a nickname can be a shorter version of a first name.  Other nicknames for men named William are: Will, Willy and Bill.  The lesson also shows how last names/family names can be shortened. The lesson explains why people from English speaking countries (The UK, Ireland, America, Canada, New Zealand and Australia) have three names on their birth certificate or driving license or passport. Episode Details: Western first names can have many forms. The most formal form is how the name is spelled on a person's birth certificate, driving license or passport. Their friends and family might call them by a nickname. "Nick" means to cut or trim, so the nickname is a shorter version of the formal and legal name. The Top Names and Nicknames for Americans The most popular American male names: Format is Formal Name: Nickname(s) James: Jim, Jimmy John: Johnny, Jack Robert: Rob, Robby, Robbie, Rob, Bob, Bobby Michael: Mike, Mikey, Mick William: Will, Willy, Bill, Billy David: Dave, Davey Richard: Rich, Richy, Rick, Dick, Dicky Charles: Charley, Chuck Joseph: Joe, Joey Thomas: Tom, Tommy Christopher: Chris Paul: Paulie Mark: Markey The most popular American female names: Format is Formal Name: Nickname(s) Mary: Mare Patricia: Pat, Patty Linda: Lin Barbara: Barb, Babs Elizabeth: Liz, Lizzy Jennifer: Jen, Jenny Maria: Mary Susan: Sue Margaret: Margie, Mags Dorothy: Dot, Dotty Family Names: A formal family name / last name might have "-sy" added to it - it a playful and friendly nickname, especially for the most common family names / last names.  Format is Formal Name => Nickname(s) Jones => Jonesy Clark => Clarky Smith => Smithey Brooks => Brooksy Scott => Scotty Why Do Westerners Have Three Names: Most Westerners (from English speaking countries) have three names on their birth certificate and passport. This is their legal name registered with their government. For example, My first name is William. I was named after my grandfather's brother William as a sign of respect. My middle name is Parker. This was my grandmother's maiden name before she got married to my grandfather. It is included to show respect to my grandmother's family. My family name is Pitts. It is also my father's family name and grandfather's family name.  FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.    A0032 220225 EPISODE 11

EPISODE SUMMARY Getting results in business meetings with the top ten phrases used in meetings (that you were never taught in school).  Strong communication skills are essential for building good relationships, collaborating effectively, and achieving career and personal goals. EXAMPLE CONTENT These polite phrases will help you communicate clearly. They are the top ten phrases native English speakers use in meetings. Each phrase comes with a definition and three examples of how the phrase is used. The top ten phrases are: 1. I'd be happy to. 2. Could you please clarify? 3. I see your point, but ... 4. Let's brainstorm some ideas. 5. I appreciate your feedback. 6. I'm confident that ... 7. Moving forward, ... 8. Let's circle back to ... 9. I'm on it. 10. Thank you for your time. FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics).   Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.    EPISODE NOTES Importance of Key Business Phrases Build Rapport: Using the right phrases helps to connect with colleagues and clients. Avoid Misunderstandings: Clear communication reduces errors and confusion. Make a Lasting Impression: Well-chosen words demonstrate professionalism and competence. Top 10 Smart Phrases for the Workplace I'd be happy to Shows willingness and enthusiasm to help or take on tasks. Examples: "I'd be happy to lead the presentation on our new marketing strategy." "I'd be happy to assist you with that data analysis." "If you'd like, I'd be happy to schedule a meeting with the client next week." Could you please clarify? Asks for more information to ensure understanding. Examples: "Could you please clarify what you meant by an aggressive timeline?" "Could you please clarify the specific delay?" "Could you please clarify how you'd like me to approach this task?" I see your point, but Acknowledges the other person's perspective while expressing a differing opinion respectfully. Examples: "I see your point about the budget constraints, but I think we can find a creative solution." "I see your point about the potential risks, but I believe the rewards outweigh them." "I see your point about prioritizing that feature, but I think user experience should be our primary focus." Let's brainstorm some ideas Encourages collaboration and creativity. Examples: "Let's brainstorm some ideas for how to increase website traffic." "Let's brainstorm some ideas for improving team communication." "Let's brainstorm some ideas for our next marketing campaign." I appreciate your feedback Shows appreciation for feedback, demonstrating a willingness to learn and grow. Examples: "I appreciate your feedback on my presentation. I'll definitely incorporate these suggestions." "I appreciate your feedback on my performance review. It gave me valuable insights to work on." "I appreciate your feedback on this proposal." I'm confident that Expresses confidence in abilities or project outcomes, inspiring others. Examples: "I'm confident that we can meet this deadline if we work together." "I'm confident that this new product will be a success." "I'm confident that I have the skills and experience necessary for this role." Moving forward Transitions to new topics or next steps, keeping conversations focused. Examples: "Moving forward, let's focus on implementing the new strategy." "Moving forward, we need to prioritize customer satisfaction above all else." "Moving forward, I'd like to suggest we have weekly check-in meetings." Let's circle back to Signals the intention to revisit a topic later, showing organization and thoroughness. Examples: "Let's circle back to the issue of budget allocation in our next meeting." "Let's circle back to the discussion about expanding our social media presence." "Let's circle back to the question of how to improve employee morale." I'm on it Indicates taking ownership of a task and actively working on it. Examples: "I'm on it. I'll have that report finished by the end of the day." "I'm on it. I'll get in touch with the supplier right away." "I'm on it. I'll make sure the presentation is ready for tomorrow's meeting." Thank you for your time Expresses gratitude, ending conversations or meetings on a positive note. Examples: "Thank you for your time today. I really appreciate your insights." "Thank you for your time and consideration regarding my proposal." "Thank you for your time. It was a pleasure speaking with you." Conclusion Mastering these phrases and developing a professional communication style in English takes time and effort. Regular practice and consistency in using these expressions can greatly enhance workplace communication, boosting confidence and clarity. Remember, the way you communicate can open doors or close them. Invest in your language skills to advance your career and succeed in the professional world. Practice regularly, stay consistent, and watch your confidence soar. You've got this! Why This Matters Strong communication skills are essential for: Building good relationships Collaborating effectively Achieving career and personal goals Invest in your communication skills to enhance your professional image and advance your career. A0058 240224 EPISODE5

EPISODE SUMMARY In Business English, using phrases that express agreement is important in business conversations. These several phrases using “agree” and “exactly” will make your Business English broader and stronger. Each has a definition and example to help you learn. EXAMPLE CONTENT Phrases That Show Agreement Using phrases that express agreement is important in business conversations. Here are some common phrases, their meanings, and examples of how to use them. I agree Meaning: You share the same opinion as someone else. Example: "I agree; we need to improve our marketing strategy.” Exactly Meaning: You completely agree with what has been said. Example: "Exactly, that's what I was thinking!"   FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Access to the podcast topic with detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics) > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS   HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.    PODCAST NOTES Phrases That Show Agreement Using phrases that express agreement is important in business conversations. Here are some common phrases, their meanings, and examples of how to use them. Common Phrases with “Agree" I agree Meaning: You share the same opinion as someone else. Example: "I agree; we need to improve our marketing strategy.”   I agree with you Meaning: You specifically support the opinion of the person you are talking to. Example: "I agree with you; this project will benefit our company."   I’m in agreement Meaning: You are officially stating that you share the same opinion. Example: "I’m in agreement with the team's decision to move forward."   We are in agreement Meaning: This indicates that a group shares the same opinion. Example: "We are in agreement that this is the best approach."   We agree on this Meaning: You and someone else have the same view on a specific issue. Example: "We agree on this point; we should prioritize customer feedback."   I couldn’t agree with you more Meaning: You strongly support what someone has said. Example: "I couldn’t agree with you more; teamwork is essential for success."     Phrases That Use "Exactly" Here are some phrases that use "exactly" along with their meanings:   Exactly Meaning: You completely agree with what has been said. Example: "Exactly, that's what I was thinking!"   That’s exactly what I think Meaning: You completely share the same opinion as someone else. Example: "That’s exactly what I think; we need to focus on quality."   That’s exactly how I feel Meaning: You have the same feelings or emotions as someone else. Example: "That’s exactly how I feel; it's important to listen to our clients."   Exactly right Meaning: You confirm that something is correct or true. Example: "You are exactly right about the deadline; we need to meet it."   Exactly what I needed Meaning: Something is perfectly suitable or helpful for your needs. Example: "This information is exactly what I needed for my report."   Exactly as planned Meaning: Something happened just like it was intended or organized. Example: "The meeting went exactly as planned, and we achieved our goals." Using these phrases can help you communicate more effectively in business settings, showing your agreement clearly and confidently.   A0038  220225 EPISODE 5

EPISODE SUMMARY The top three fears people have: snakes, heights and public speaking. These top tips for making a presentation will help you be prepared so you fear is less (can't help you with any snakes in the room). 70% of executives surveyed have stated that having better public speaking skills is critical for success. Even noted investor Warren Buffett stated that public speaking is “an asset that will last you 50 or 60 years”. Buffett also warned that low skills in public speaking are a liability; Buffett said "If you can't communicate and talk to other people … you're giving up your potential".  EXAMPLE CONTENT Preparation Be prepared. It seems obvious, but if you are more familiar with your material, you will have less to be nervous about. Practice Practice early and often. The closer you can come to recreating the speaking experience, the more effective the practice will be. Put your feet on the floor Stand up when rehearsing and actually speak aloud. You can practice with an audience after you’ve done a few run-throughs on your own. FREE PDF OF THE LESSON WITH BONUS CONTENT You can download the PDF of notes for the episode. The PDF's include detailed notes on the subject, a quiz and lyrics to the songs (I write songs using words and phrases from the podcast for some of the topics). Want more Business English tips? Join the Business English Executive Coaching Club. Learn the English you need for business (but you didn’t learn in school). What you get as a free member: > Career planning tips > Bonus resources on professional English > First to know about new lessons > Special discounts and offers BUSINESS ENGLISH PODCAST TIPS HOW CAN YOU IMPROVE YOUR BUSINESS ENGLISH? Employers want their staff to have higher "soft skills" in making presentations plus small talk for success with colleagues and clients. What is your plan for 2025 and how I can help you make a career plan? Say hello on LinkedIn: Business English Success Coaching Get your free Presentations Skills course and Small Talk, Big Results business conversation course by sending an email to me at william@williampittsbusinessenglish.com.  EPISODE CONTENT Remember These P Strategies for Handling Anxiety Preparation Be prepared. It seems obvious, but if you are more familiar with your material, you will have less to be nervous about. Practice Practice early and often. The closer you can come to recreating the speaking experience, the more effective the practice will be. Put your feet on the floor Stand up when rehearsing and actually speak aloud. You can practice with an audience after you’ve done a few run-throughs on your own. Plan ahead Get comfortable in the space. Check out the room where you will be speaking ahead of time. Even if you will speak in the same room in which you’ve had class all semester, take a moment to stand at the front of the room and look out at where your audience will be. Making yourself familiar with the view from the front of the room, eliminates one more aspect that can trip you up. Plant a friendly face Have a friend in the audience? Someone you would like to have as a friend? Use that person as a touchstone.  If you are comfortable, you can let that person know that you tend to get nervous and ask them to give you some extra encouragement. Seeing that smiling face (and maybe the occasional thumbs up) can give you a boost in the moment. Pace your breath Take a few calming breaths before you go to the front of the room, and take another one before you begin. Inhale through your nose for a count of ten, hold that breath for a count of ten, and then exhale slowly out of your mouth for a count of ten. Doing this a few times before you get up to speak will slow your racing heart and give your brain important oxygen. Picture your success  A common strategy for athletics and other performers works for speaking too. Picture or Visualize yourself in the speaking event.  Visualize yourself giving the speech confidently and successfully. Pay attention to how it feels to do well and hold on to those feelings for when you get nervous. Pump out the nerves Shake it off. Take a minute to literally get the jitters out before speaking. Stretch out your arms, run in place, roll your shoulders, move your neck and jaw around— anything that gets you moving. This helps you relax by loosening up those muscles that you have been tensing.  Presentation pose When you are on stage speaking to the audience, here are some things you can do to keep yourself calm. Squeeze your toes in your shoes to reduce shaky legs. Stand balanced to avoid swaying. Gesture broad and forward. Keep your arm gestures below your head and above your waist. This shows you are in control. A0081 240225 EPISODE 10