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Security Heroes

Author: Lisa Falzone

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In a world full of negative news the goal of this podcast is to shed some light on the positive and to recognize and give attention to the people who are the true Heroes in society.

I am Lisa Falzone your Security Heroes podcast host. Our aim, connects listeners to real-life heroes in the security world. We explore the challenges and successful strategies of these heroic figures to resolve issues which unravel under highly stressful conditions.
Sponsored by Athena Security.
38 Episodes
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In this episode of Security Heroes, host Lisa Falzone is joined by Safe Kids Inc founder Adam Coughran. Adam spent two decades in law enforcement and then began sharing his security training expertise more broadly via his company Standards Training Group. Upon realizing that there was a gap in the school security market for teaching kids how to be safe, he created SafeKidsInc to engage children on the topic of their own safety.Join them as they: * Discuss why kids themselves are often overlooked in school security* Explore strategies for getting children engaged in safety* Consider how to approach safety as a broad life skill* Evaluate the most important types of security technology for school safety* Address parent pushback on security measures and how to handle it* Explain why school security departments need to take an "all hazards" approachAnd much more!
In this episode of Security Heroes, host Lisa Falzone is joined by Command Sergeant Major (Retired) Bart Womack. Bart served in the US Army for nearly three decades as a professional soldier, earning numerous awards including 2 Bronze Stars and the Legion of Merit. Since retiring from his Army positions, Bart wrote a book about his experiences, joined the Board of Directors for Veterans Media Corporation, and hosts a show for the Veterans Channel. He now travels the country serving as a public speaker on situational awareness safety and security.Join them as they: * Explore the ways that schools and communities can help prevent insider threats* Emphasize the importance of situational awareness* Explain the difference between hearing and listening* Recount Bart's experience dealing with an insider threat while deployed in Kuwait* Discuss the lessons he learned from his experience* Share some tips for being proactive with security And much more!
In this episode of Security Heroes, host Lisa Falzone is joined by her Athena Security co-founder and CTO Chris Ciabarra. Chris was previously a co-founder and CTO with Lisa at Revel systems. He has decades of experience in security, has received ISC's Risk Management Award, and was named an "Entrepreneur Making a Difference" by the International Business Times. Chris sits on the Forbes Technology Council and continues to make a difference with his security expertise.
In this episode of Security Heroes, host Lisa Falzone is joined by Dr. Ryan Oglesby, President of the Emergency Nurses Association. Ryan is a nurse leader with over a quarter-century of experience in the emergency nursing field whose career has run the gamut from stretcher-side nurse, to ICU staff nurse, to Flight Nurse, to Emergency Department Nurse Manager. He currently leads a logistics center strategy team for HCA Healthcare, and is a recognized expert on safety in healthcare settings.
In this episode of Security Heroes, host Lisa Falzone is joined by John Oast, Director of Security Training and Special Programs at Geisinger Health. John has spent a quarter-century in law enforcement and healthcare security, from the Richmond Sheriff's Office in Virginia, to the American Red Cross, to the Virginia Department of Criminal Justice Services, to his current role at Geisinger Health.
Think of a hospital like a little city. Lots of people are there all the time, from babies being born to older folks. Unlike a mall that closes at night, a hospital is always open. It's not like they can just lock the doors and tell everyone to leave. Hospitals are busy 24/7, taking care of people at every stage of life.”It seems like things might be going a bit backward in our society. Right now, many people are facing problems with their mental health, and that can affect how things are. But, when it comes to hurting healthcare workers, it's not usually the people who have mental health issues doing it. It's other people who do that.“Cameras don't prevent crime, cameras only watch it.”
In this episode of Security Heroes, host Lisa Falzone is joined by Aaron Quarles, Assistant Professor in Emergency Medicine at Northwestern Medicine. Since completing his M.D. at Harvard Medical School in 2015, Aaron has worked as an Emergency Medicine Physician working to advance Health Equity, particularly through his work as a Board Member at Facing Forward to End Homelessness.Join them as they:Explore what sparked Aaron’s interest in emergency medicineDelve into an example of a concerning case Aaron has recently witnessedDiscuss the current landscape of violence in emergency departmentsExamine an instance where a patient pulled a gun on AaronTouch on trauma-informed approaches to violent situationsAnd much more!
In this episode of Security Heroes, host Lisa Falzone is joined by Mel Cortez, Founder of Cortex - GOLD, a Nurse and Veteran owned company that gives healthcare organizations a personalized tool-kit that establishes a culture of safety by mitigating workplace violence. Previously a Travel Registered Critical Care Nurse, Mel joins the show today to discuss challenges nurses face in the emergency room.Join them as they: Delve into the catalytic event that triggered the conception of Cortex - GOLD Explain how Cortex - GOLD helps organizations to effectively deal with incidents such as the catalytic event Mel experienced Talk about how Mel used her own experience of workplace violence to affect a different outcome in similar situations Examine the implications of nurses bearing the brunt of workplace violence Shine a light on Mel’s first experience saving a life Discuss the harsh realities of workplace violence in the healthcare sector
In this episode of Security Heroes, host Lisa Falzone is joined by school safety expert Ron Self. Ron is a former police officer who spent nearly two decades as Director of Safety and Security at Arkansas school districts. He is on the Leadership Board of the National Council of School Safety Directors at ZeroNow, and Director of Building and Security Operations at Baldwin & Shell Construction. Join them as they:* Explain the importance of creating a culture of security* Reinforce the importance of door locks as a primary security measure* Consider the challenges of balancing security and convenience* Discuss how rapid crisis response relies on good communication* Lay out a budget prioritization for school security technology* Address daily security risks beyond active shooters* Delve into the value of students *feeling* safe, in addition to being safe
In this episode of Security Heroes, host Lisa Falzone is joined by Josh Cummings, Executive Vice President of Technology at Paladin Technologies. They discuss the overlap between physical security and cybersecurity, the biggest security vulnerability any organization faces, and the best practices and technologies that Josh has made use of.
In this episode of Security Heroes, host Lisa Falzone is joined by LocationTech CEO Jeff Engel. Jeff is a former Navy SEAL, and spent years providing strategic consulting services to clients ranging from the US Marine Corps to corporate clients focused on consumer engagement. He now runs LocationTech and provides real-time 3D location tracking for clients ranging from hotels to healthcare, letting people know what's needed and where.Join them as they: * Delve into the nuts and bolts of how location tracking works* Recount the best advice that Jeff ever received* Share the never-before-heard story of how Jeff literally bet his house on his business* Explain why location tracking is as valuable for security departments as it is for Navy SEALs* Discuss the latest advances in location tracking technology -- and why the most powerful tech is not yet widely in use* Reminisce about some of the heroes Jeff worked with in the Navy SEALs
In this episode of Security Heroes, host Lisa Falzone is joined by IAHSS Past President Brine Hamilton. They discuss the security differences between the US and Canada, the challenges facing security professionals in 2024, and the resources that IAHSS can offer to help them.In this episode of Security Heroes, host Lisa Falzone is joined by IAHSS Past President Brine Hamilton. Brine has worked in the security industry for over a decade and a half, from working frontline security at hospitals, to overseeing and coordinating security operations across multiple facilities for larger healthcare networks. He has taught courses on Protection Security and Investigations, and is now a System Engineer at Omnigo where he works on security management and incident reporting software.Join them as they: * Discuss the differences between the US and Canada when it comes to security* Consider the importance of professionalism in security* Address the lack of widespread modernized incident reporting* Explore the challenges of keeping fully-staffed, well-trained security* Enumerate the resources - educational and otherwise - which IAHSS offers* Share Brine's experience where a six-person team was required to subdue a violent individual* Explain the gap between studying security and living it
In this episode of Security Heroes, host Lisa Falzone is joined by workplace violence prevention expert Kim Urbanek. Kim is a Master Level Instructor in Crisis Prevention, and the co-author of the Workplace Violence Prevention Handbook for Healthcare. For 15 years, she has worked in Senior Leadership for Edward-Elmhurst Health's Public Safety program, and now advises other organizations on how to prevent workplace violence as an independent consultant.Join them as they: * Examine the lack of good data on what causes workplace violence* Explore why healthcare is especially prone to workplace violence* Enumerate the 4 different types of workplace violence* Discuss some important elements of a good anti-workplace violence campaign for healthcare settings* Lay out the key steps in creating a strong workplace violence policy* Recount some of Kim's experience in dealing with domestic violence situations* Share tips for hospitals looking for better data and better reportingAnd much more!
In this episode of Security Heroes, host Lisa Falzone is joined by Bonnie Michelman, Vice President and Chief Security Officer at Mass General Brigham. Together, they delve into just how much the security field has evolved over the years, and how she turned a business’ failing security operation into a top performing one.
In this episode of Security Heroes, host Lisa Falzone is joined by UMMC's Behavioral Response Team, consisting of Sgt. Shaun Hiley, Officer Garry Lee, Officer Shanice Mays, and Officer Sharkey Ford, Jr.. The team offers their tips for de-escalating tense situations, shares some of the heroic and emotional stories from calls they've responded to, and explains how a good behavioral response team needs the right people with the right training.
In this special edition of Security Heroes, host Lisa Falzone is joined by security expert Michael Gips to discuss the recent gun incident at Riverside Regional Medical Center. Michael offers his thoughts on the recent fatal incident, his suggestions for how hospitals can prevent gun incidents on their own campuses, and advice for how hospitals can create a safer environment overall.
In this episode of Security Heroes, host Lisa Falzone is joined by Drew Neckar, the Principal Consultant for healthcare security at CoSecure. They discuss how healthcare security has grown in strategic importance for organizations, Drew's experience with preventing an active shooter incident, and some strategies for how campuses can save money while improving their security.
In this episode of Security Heroes, host Lisa Falzone is joined by Stacey Porter, former Secret Service agent and current Principal Consultant of Porter Global Security. They discuss Stacey's process for vulnerability assessments, his experience working at the White House during 9/11, and the importance of conveying the necessity of security to clients.
In this episode, Todd explains how purposeful rounding builds rapport between security and staff, so that staff feel comfortable in reporting and escalating incidents so that security can address them before they become a larger problem. Todd also shares his experiences with some extreme situations -- from the first violent patient he dealt with in the emergency department, to a gunfight he had during his time as a police officer -- and explains how his policing background helps him maintain calm under pressure.
Our conversation with Chuck ranges from his most heroic stories -- such as the time he saved an officer's life as a young 16-year old riding patrol -- to his insights on the importance of relationships in the security industry.In this episode, Chuck will teach you:* The difference between cover and concealment* The most important part of being an officer* The importance of risk management (which he learned from losing $10,000 on a big risk)* The balance between protecting kids and giving them space to have growth experiences* The dangers of criminalizing the behavior of children in schools* Chuck's 3 keys to success in the security industry (Strategy, Intelligence, Relationships)* The power of networking and how "Friends of Chuck" was a gamechanger for security networkingListen, learn, and share the security secrets with your network.
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