The Sales Evangelist

In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Chris Beall to talk about the MOST important objection you’ll face as a seller and why sellers often can’t overcome it. Who is Chris Beall? Chris is the CEO of the software company ConnectAndSell and offers one INSANELY valuable tool to sellers: The ability to talk to as MANY people as you want at the push of a button. Throughout his career, however, he’s encountered one trend. The Number One Objection Sellers Face: In the COUNTLESS sales reps that Chris has worked with, the most common objection they face, and the hardest to overcome, is a simple phrase. That phrase is “I’m all set.”. What triggers this objection? Most people think that cold calls are mostly marketing. Marketing gets TOO involved within the process of the cold call, and going into a cold call with a marketing mindset is deadly. One of the most FREQUENTLY used tactics in marketing is establishing a niche. Define your niche or area of expertise and then do something to differentiate yourself from the competition. Although this is a useful avenue for marketing, it’s TERRIBLE during cold calls. The reason is simple: If you try to establish a category or niche during a cold call, you come off as condescending. Think about it: You’re effectively telling whoever you’re calling that THEY’RE incompetent and that YOU are better at whatever your specific niche is. Doing this within the first cold call, to a completely new buyer, is a surefire way to get the “we’re all set” objection. Why should the buyer go with your solution when they think their solution is already effective? So, how should sellers overcome this objection? You have to RELIVE the fear of whoever you’re calling. Virtually ALL cold callers assume the person they’re calling is angry or annoyed with them. In reality, though, this person is scared. You’re someone they do not know, and we’re naturally afraid of the unknown. To overcome this natural fear, empathize with them. View the world through THEIR eyes. They see YOU as a problem. Acknowledge that, and then offer a solution to that problem. This begins to build TRUST between you and the person you’re calling. If you want to learn more about Chris’s strategies, you can check out his podcast called Market Dominance Guys, or his company website at ConnectAndSell.com. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Skipio. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com.  This episode is brought to you in part by Calendly. The power of scheduling automation has never been more critical than it is today. Your sales team needs a solution to easily meet with prospects at the right time, every time. Finish the year strong and request a demo of Calendly today at

In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Trent Anderson to discuss a unique strategy you, as a sales leader, could start utilizing to help your sales team. So what exactly is the first, last, best, worst strategy? Trent comes from a storytelling and sales background, and he noticed a theme with storytelling that he used to develop the first, last, best, worst strategy. The premise is simple: Make a chart with four columns. The first column will be labeled first, the second last, the third best, and the fourth worst.  In the rows, meanwhile, put in some of the activities you, as a seller, have to do. Trent uses the examples of cold calls, cold emails, sales won, and sales lost. After you have your chart made, you begin to fill it in. In the example Trent gives, you start out by listing what the first cold call you EVER made was and filling it in. Then the last cold call and email you made, and so on. The MAIN focus of this strategy, however, is the best and worst columns. Have your sales reps go over their best and worst sales, cold calls, emails, etc. and really study them. What were their similarities? What about their differences? What types of businesses did they close deals with? Why is this strategy effective? What exactly does it accomplish? The single BIGGEST thing that the FLBW strategy offers is: Insight and information. An issue that plenty of sales teams run into is having one incredible seller who doesn’t exactly know why they’re good. They can’t teach the specifics of their sales process to others on the team. With FLBW, however, you’re able to pick up on trends and other similarities between both the best and worst sales. You can take this information to avoid bad sales in the future, with the worst sales, and get more profitable ones, with the best sales. At the end of each quarter, why not meet with your team and try out FLBW? Take note of the trends and take advantage of all of your new insight. Your sales and profits will only increase!You can connect with Trent on LinkedIn under the name Trent Anderson as well as on Twitter. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Skipio. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com.  This episode is brought to you in part by Calendly. The power of scheduling automation has never been more critical than it is today. Your sales team needs a solution to easily meet with prospects at the right time, every time. Finish the year strong and request a demo of Calendly today at Calendly.com/TSE.  Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes...

When it comes to improving sales, all it might take to reach your goals is a shift in mindset. In today’s episode of The Sales Evangelist, Donald is joined by Justin Cunningham to learn how any sales professional can stand out, transform, and optimize their mindset for better performance.  You won’t be able to sell until you believe you can sell. Adjust your beliefs. Try integrating a value-based reframe - People will form their beliefs after an experience. During your next relationship or interaction, you’ll subconsciously look for those same affirming beliefs to support your existing notion.  Decide that you want something better and find evidence to support that new belief. Set yourself apart to win larger-scale accounts: Learn what they’re passionate about and what drives their bottom line to integrate a plan framed directly to them. A gatekeeper will pass individualized materials and information to a decision-maker rather than a mass-sent supply of information. Don’t act like an employee; act like a business partner. When you focus on creating unique connections, relationships, and moments with others, you’ll realize you’re far more critical than a cog in the business machine. If you try something new, what’s the worst that can happen? Propose new growth ideas and ways to improve your organization; if that is considered negative, it likely isn’t the best environment for you. How leadership empowers their teams: Most people are completely underutilized. People are motivated by many different things, and determining your team’s perspectives and mindset can be a powerful way to unify positions toward a common goal. Ask yourself and your team if your current actions are contributing to the company goal. If not, change your behavior. Justin’s final takeaway?  Believe that your radical insights are worth sharing. Don’t be afraid to tell your ideas to those around you. Read Clicking by Faith Popcorn for more ideas about this topic, and visit ishiftresults.com to connect and interact with Justin. This episode is brought to you in part by Skipio. Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real. But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This episode is brought to you in part by Scratchpad. Are you tired of a digital workspace cluttered with notes, folders, files, and half-filled spreadsheets? (Not that we’re speaking from personal experience.) Luckily, we’ve found the solution. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Scratchpad creates a streamlined workflow that allows everyone to be a little more productive each day without the hassle of updating a database with whatever info you can find. Get Scratchpad free at Scratchpad.com.  This episode is brought to you in part by the Outbound 2022 Sales...

How can you interact with potential buyers (especially enterprise clients) that encourage a dialogue? After all, landing the sale isn’t the only part of the equation; you first have to get their attention! In today’s episode of The Sales Evangelist, Donald is joined by Dr. Stephen Timme and Melody Astley to discuss their recent book Insight-Led Selling, which details how to learn how buyers think. But first, why did they write a book? Ultimately, Stephen and Melody wanted to create a resource their clients and community could utilize. It’s harder than ever to sell to enterprise sellers (yes, people say that every year. But it’s true!) And COVID-aside, the subscription-based economy is growing. There are more stakeholders than ever before in traditional buying processes. At the same time, implementation costs for platforms are lower, making it easier to switch between service providers. They interviewed many executives to see how they felt about sales.  From AT&T, Coca-Cola, Proctor and Gamble, and even Honey-Baked Hams, Stephen and Melody interviewed executives to learn firsthand how they felt about salespeople. (If you were curious, Honey-Baked Hams didn’t even give them coupons. We’re just as disappointed as you are.) They asked one simple question: what could sellers do better? Below were the three overwhelming responses: First, tell me something I don’t know. Second, how does what you’re selling align with my goals and strategies. Third, make my life easy (and don’t give me a 30-page proposal.) Personalization is more than inserting the name of each person in an email blast.  It’s developing a point of view that is interesting to the person you’re talking to. Hold on, let’s say that again for those who missed it: spend a moment to develop a point of view interesting to the person you’re talking to. As a sales leader, we expect output from our BDRs. But we can’t do this and expect results from a spray-and-pray method. The game has changed. How can you implement these sales techniques? For publicly-traded companies, you have access to specific financial figures; use that to align your selling proposition with their capabilities.  Explain the “how” you can help them before you can get into the “how much.”  For sales leaders, equip your salespeople with the specialized knowledge they might need.  You can self-learn if you feel unsupported by your organization, or (and an even better strategy), ask your organization for support. Their final takeaway? Understanding the language of how a customer speaks (and relating that to financial objectives) is a skill that will last the rest of your career.  Insight-Led Selling is available for purchase on Amazon or Barnes & Noble. To contact Melody and Stephen, reach out at info@finlistics.com or connect on their business’s LinkedIn page. (Or connect directly with

Gatekeepers: the infamous villains of the sales world. Regardless of industry, most high-level executives employ some type of executive assistant or secretary to serve as a gatekeeper. A necessary part of the professional world, these assistants act as a filter that forces salespeople to maintain high standards and thoughtful targeting to pass. In today’s episode of The Sales Evangelist, Donald interviews Natasha Bowles, founder of Natasha Bowles Professional Staffing Agency, to learn more about how salespeople should interact with gatekeepers for more successful results.  The main priority of an executive assistant: securing the executive’s time.  If Natasha didn’t protect her executive’s time, salespeople (among others) would occupy all their time. That doesn’t mean salespeople are bad. But it does mean she ensures the salespeople she lets pass are prepared and offer a product or service genuinely beneficial to her executive’s company. Executives receive 250-1000 emails every day. She is a necessary filter that helps executives find time to do their jobs.  Therefore, as salespeople, you must convince both the executive and the gatekeeper that you’re worthy of their time. Get past the virtual inbox - Natasha’s tips for email outreach: Natasha automatically discards anything that looks like an email blast- emails containing no information about the company and just discuss the sender’s product. To get to the executive, show initiative, research the target company and show how you can help solve a problem. It’s not just personalizing the email; it’s demonstrating understanding of the target and what you can offer them. It’s basic human decency, but still applicable: be respectful. Gatekeepers will notes a dismissive or demanding salesperson. And, if they need that product or service, the gatekeeper will look elsewhere. In 2018, Natasha was tasked with finding an alarm system, water cooler, and other aspects for a new building. The man she was looking to buy from refused to talk to her, insisting on interacting with her executive at every stage of the buying journey. Natasha ultimately ended the partnership with his company because he refused to work with her, and she found a different supplier. Salespeople have a long-standing perception that they need to speak with the decision-maker. But the decision-maker doesn’t necessarily mean the top-level executive. It’s whoever is in charge of the decision (I know, it’s shocking.) Develop (and maintain) a relationship with the gatekeeper to be effective. Find a balance between demonstrating product knowledge without going over people’s heads. Don’t explain hyper-specific nuances, but emphasize what sets your product apart from the competition. Maintaining a relationship is just as important as the initial sale. Remember, executives meet with 5-15 people each day. And executive assistants interact with dozens more. If you don’t interact with the gatekeeper until it’s time to upsell a year later, that gatekeeper will not remember you.  Maintain the relationship, stay in touch, and develop a personal connection to ensure the gatekeeper reaches out when the time comes. Connect with her on LinkedIn (at natashabeingww) to learn more about her experiences.  This episode is brought to you in part by Skipio. Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real. But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in

A common problem for salespeople is interacting solely with just one stakeholder. But in reality, involving multiple people is the perfect strategy to help deals go through (and make more people excited about them.) In today’s episode of The Sales Evangelist, Donald is joined by Amy Hrehovcik to discuss her strategy to apply multi-threading throughout your sales process. Amy’s sales experience is extensive. After selling for nearly a decade, Amy finished at Thomson Reuters before transitioning to marketing consulting (eventually working in a startup as the Chief of Customer Value.) She later pivoted to sales enablement, realizing she had a passion for teaching sellers and empowering sales leaders. Amy now hosts the podcast Revenue Real Hotline, where she discusses uncomfortable conversations in sales. Why did she start the podcast? She wrote an article (Mental Health, The Greatest Competitive Advantage That You’ll Ever Know), and it was viewed by the great Andy Paul. He invited her onto his show, and participating in that made her realize the importance of podcasting in sales. (Check out Donald’s guest appearance on her show.) Today’s topic: Multi-threading Multi-threading describes liaising with multiple stakeholders and executive sponsors throughout an organization.  The average number of buyers involved in the buying motion was 6.7. Since that time, it has increased. Because her main selling vertical was big law, Amy realized the importance of proactively engaging with multiple stakeholders early on to minimize the objections buyers would have when moving the deal forward. Why should you consider this selling approach? Not to sound cliche (but we will anyway), it’s the same reason you don’t put all your eggs in one basket. Amy began to hold off on doing deep-dive demos until at least three executive sponsors were in the room because it diversified the risk for the individuals involved.  They were no longer the sole advocate for a product (assuming they like it), thus limiting the amount of blame and buyer’s remorse people might feel after implementation. Because the buying process is getting longer, executives will invariably drop out of the acquisition process. But when you have two or three other executives who want to see the deal move forward, it is much more likely to move through. How can you begin to develop this approach? Communicate with the original executive sponsor that you want to help them make the right decision, and you can do that by demonstrating the business case on your behalf.  Ask permission to have conversations with others or other departments to learn how others reach a particular goal. The Heath Brothers wrote in one of their books (Made to Stick) the idea of bright spots. Because of the relationships she developed throughout this discovery phase, she could return to her original executive sponsor and deliver a detailed report that helped both of their causes. One major takeaway from multithreading? Just do it. It’s like anything else- you might not be good at it at first. But with practice, you’ll begin to see success. To contact Amy, connect with her on LinkedIn to learn more about her process with multithreading. This episode is brought to you in part by Skipio. Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not...

With every other major field in the business world, professionals undergo years of training and education to learn the standard practices, techniques, and skills to make them successful. But with sales, it’s the exact opposite. In today’s episode of The Sales Evangelist, Donald is joined by Paul Fifield, CEO, and co-founder of Sales Impact Academy, to learn why the education system has overlooked sales (and what we can do to fix it.) It’s okay to feel like you don’t know what you’re doing. Imposter syndrome is common in sales professionals because nobody is told what they should be doing. There is no structured learning or education in sales, which Paul deems “the greatest educational tragedy.” What if we applied a similar educational journey to finance? To reinforce the point, think about another important B2B profession: finance. What if the way you got into finance was to go get a degree in math and then just walk up and start working? It’s absurd, yet that’s exactly what happens in sales.  The core role of higher education is to equip people with the skills to contribute meaningfully to the economy. The pace of change for sales is too quick for it to be integrated easily into traditional education because traditional universities just can’t keep up with these shifts. The result? Everybody feels like an imposter, and nobody follows the best practices. And the wheel is being reinvented each and every day. Some quick facts: A search on LinkedIn reveals 60 million people are in sales.  There’s not even one book on revenue operations, yet over three million people hold revenue operations titles on LinkedIn. The GDP of B2B companies is roughly 43 trillion dollars, and that staggering amount of money is resting on the sales staffed by people who’ve never been educated on their positions. How can we make an impact and these changes to teach sales principles? Educate yourself. Learn the sales standards and educate around those standards.  That’s the platform Paul’s company solves by teaching these standards and best practices. Paul’s major takeaway? Get a subscription for the sales academy (yes, it’s a shameless plug. But it really will help!) To connect with Paul, connect with him on LinkedIn or reach out to him at paul@thesalesimpact.io or +44 075-988-3543. Visit

Because of the hustle and bustle salespeople experience each day, it can be challenging to be our most focused and productive selves. So what steps can we take to be more productive throughout the day? Today, Donald is joined by Janice B. Gordon to learn her tips for staying focused and energized throughout the day. Always listen to your body: Janice does yoga and meditation, which she’s been doing for nearly forty years. .If you enjoy what you do, that makes all the difference. She chooses to focus on energy management because many people, especially after the pandemic, feel low energy and motivation. People think pulling a 10, 12 or 15 hour day is productive. But you are far less effective pulling these days than focusing your time and energy for shorter lengths of time. Symptoms arise if you don’t address your personal energy needs. You just feel negative. And instead of having a bad moment, you turn that moment into a bad day.  When you feel you’re having a bad day, you are less productive and less likely to make the most of the time you have available. The four dimensions of energy: Physical energy - All the nutrients going into your body. Exercise and recovery time can bring up your physical energy. Emotional energy is the interconnectedness between people and is the energy that suffered because of the pandemic. There is less interaction with others, be it in the office, at a restaurant, or even around the neighborhood. Mental energy is associated with thinking and problem-solving. As sales professionals, we use this form of energy all the time. For this energy type, practicing drastically helps cultivate this energy. However, ensure you take mental breaks. Spiritual energy - This is your purpose and mission. Spiritual energy influences your character, your personality, and your choices. This is the overarching concept that connects your different energies. If your spiritual energy is low, your motivation will suffer. To solve this, take a mindful walk. Notice and observe what’s around you and empty your brain. Then, when you go back to the office, you’ll be incredibly focused and productive. Listen to your body and give it what it needs.  Always have water at your desk, and drink it constantly. To get more content from Janice, check out her podcast, the Scale Your Sales Podcast (and check out episode 95 to listen to Donald’s guest appearance!) You can also connect with Janice on LinkedIn. Join Donald’s Facebook group, The Sales Evangelizers, to find a community of people to share, reflect, and grow with on your sales journey. This episode is brought to you in part by Skipio. Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real. But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit

Email, cold calls, and LinkedIn messages are all great avenues to connect with your prospect.  But perhaps the most underutilized component of the sales process is (spoiler alert) the proposal itself. Whether you’re a newly established business or one of international renown, an enticing proposal dramatically helps your business efforts. And today, Donald is joined by co-founder and CEO of Proposify, Kyle Racki, to learn how sales leaders and teams can understand the power of the proposal. Your proposal is a unique space to differentiate yourself from the competition. When a prospect asks for more information, typically a salesperson sends a google doc with raw numbers, small print, and terms and conditions. In other words, you’re missing a critical marketing touchpoint where you can tell your story. The result? Your proposal will be dumped in the (virtual or physical) trash. Create a proposal that isn’t just a series of words. You’re pitching to a person, not a machine. There’s a thought process behind it that can lead to a better and more personal proposal. Proposals that include images close at a higher rate. Nobody will read a 10-20 page document, but people will skim a proposal for the highlights. Framing your text with images will make it far easier to read. Including images and video makes for a more engaging and interactive experience that communicates the experience of actually working with the company. Other overlooked proposal elements:  Sometimes people will accept the first proposal they get, regardless of pricing or offerings. And even if there are discrepancies, there is a positive correlation between the speed of proposal delivery and closing rates. If you make a prospect wait two weeks for a proposal, they’ll have already solved the problem or found a different solution. 16% of proposals are won within 5 minutes of it being sent, and 42% within 24 hours. If your prospect opens it twice, they’re interested. But if they open it four or more times, the chance to close goes down. The great thing about the proposal file is that you can see proposal open rates and how many times people click through it. Proposal reviews, whether over-the-phone or in-person, with the prospect, lead to better closing rates because you can clarify points and directly address potential objections. Kyle’s major takeaway? If you put more effort into sending a fast proposal (and still put effort into it) you’ll edge out most of the competition. Check out proposify.com to check out the platform and their blog, which contains helpful sales and proposal information. You can also connect with Kyle directly on LinkedIn. Join Donald’s Facebook group, The Sales Evangelizers, to find a community of people to share, reflect, and grow with on your sales journey. This episode is brought to you in part by Skipio. Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real. But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This course is brought to you in part by the TSE Sales Certified Training...

When it comes to sales, standing out from the competition often comes down to how successfully you differentiate yourself from competitors. But how can we do that? Today on The Sales Evangelist,  Donald is joined by Mark Harari, author, podcaster, and VP of Remodelers Advantage, to discuss how you can position yourself to stand out in a crowded market.  The one thing you should do to differentiate yourself: The one thing Mark recommends (and he discusses further in his book) is to identify what makes you unique. You’re facing other people, products, and platforms just as good as you who do the same thing. So what sets you apart? What sets you apart and differentiates you can be what leads to a prospect selecting you over someone else. Differentiation is critical. If you don’t have that differentiating factor, the selection comes down to price, which isn’t good for anybody. Instead, make yourself the obvious choice. A common barrier to differentiation is targeting an entire area of people rather than focusing on a specific section of people you can connect and interact with. To find your ideal target group (if you’re an existing company), go back to your past client list and identify the best types of people you worked with.  For new businesses, there might be trial and error. But try to identify who you think would be the ideal fit for your company and adjust as you continue to grow and develop. The six parts of a successful positioning statement: Identify your target Identify their unmet need (which your service or product solves) Frame your competitors Find your point of difference: What makes you unique  Reasons to believe: Statements that empower and prove the point of difference. Brand personality Discovering that unmet need: There are two components to an unmet need: functional and emotional. People rarely have a personal functional need. That means capitalizing on your unique value to address the emotional need is where you can stand out.  Mark’s major takeaway? Identifying your unique selling proposition can be challenging. To find yours, try thinking backward. What goes wrong when a company works with a bad seller or product? How could you prevent those bad things from happening? That could help you identify where you differentiate in the process. Connect with Mark on LinkedIn, and check out his book at bethelobster.com or find it on Amazon. Then, join Donald’s Facebook group, The Sales Evangelizers, to find a community of people to share, reflect, and grow alongside! This episode is brought to you in part by Skipio. Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real. But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals

show notes

What should you be posting on LinkedIn, and what should you avoid? In this episode, I share three LinkedIn posts sellers can use right away. Posting the right content on LinkedIn can help you book more appointments and grow your pipeline.Why You Should Be Posting on LinkedInIf you are not posting on LinkedIn, you are missing a real opportunity to stand out. Only a small percentage of users create content, which means authentic posts are far more likely to get noticed. Instead of worrying about being judged or feeling like you need to be an expert, I want you to see LinkedIn as a place to engage your niche market and start real conversations.Three Types of LinkedIn Posts That WorkMistakes and Lessons Learned: One of the easiest ways to create content is by sharing mistakes and lessons from your own experience. Talking about what went wrong and what you learned makes your posts relatable and builds trust. When you are honest and a little vulnerable, people are more likely to engage and respond.Personal Insights: You do not have to talk about sales all the time. Sharing personal insights like hobbies, challenges, or goals helps people connect with you as a person. Whether it is working on your golf game or focusing on better health, these posts humanize you and often lead to stronger conversations with prospects.Industry Trends and Data: Posting about industry trends or data gives your audience something valuable to think about. Share insights you are seeing in the field or information from reports you trust. When you consistently bring useful information to your network, you position yourself as a resource and stay top of mind with potential buyers."Thanks to the COVID era, people want to know you on a personal level. They want to see your personality online." - Donald KellyResourcesSign up for free and download the Sales Evangelist Tracker to monitor your sales KPIs, measure performance, and stay accountable to your daily activity.Join the LinkedIn Prospecting Course to improve how you use LinkedIn and book more consistent, high-quality sales appointments.Visit Blue Mango Studios for help in creating podcast production content. Sponsorship OffersThis episode is brought to you in part by Hubspot.With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at hubspot.com/sales.This episode is brought to you in part by LinkedIn.Are you tired of prospective clients not responding to your emails? Sign up for a free 60-day trial of LinkedIn Sales Navigator at linkedin.com/tse.This episode is brought to you in part by the TSE Sales Foundation.Improve your connection on LinkedIn and land three or five appointments with our LinkedIn prospecting course. Go to the salesevangelist.com/linkedin.CreditsAs one of our podcast listeners, we value...

We’re a month into 2026, so there’s no time for rookie mistakes. In this episode, I’m breaking down 10 common mistakes sellers make and how to avoid them. Catching these early can help you set yourself up for success for the rest of the year.1. Not Having Enough Deals in the PipelineOne of the biggest mistakes I see is not having enough opportunities in the pipeline. I recommend carrying three to five times your quota in active deals to protect yourself when prospects go quiet or deals fall apart. When you consistently add new opportunities, your sales engine keeps moving even when the market shifts.2. Not Using LinkedIn EffectivelyToo many sellers are underutilizing LinkedIn as a prospecting and research tool. I encourage upgrading to Sales Navigator, multi-threading within accounts, and posting consistently. Staying visible helps you build familiarity and turn cold outreach into warmer conversations.3. Waiting Too Long to Involve StakeholdersRelying on a single champion is risky. Most B2B deals involve multiple decision-makers, so it’s important to identify and engage stakeholders early. LinkedIn is a great way to map the organization and start those conversations sooner.4. Skipping Daily ProspectingPipeline growth does not happen by accident. Prospecting needs to be a daily habit.Blocking time each day and testing different outreach windows helps create consistency and avoids feast-or-famine cycles.5. Lack of Planning and KPI TrackingPlanning your week and your day is non-negotiable. I recommend blocking time for prospecting and meetings, then tracking KPIs like calls, conversations, appointments, and closed deals. Reviewing these metrics helps you see what is working and where you need to improve.6. Ignoring AI ToolsAI is changing the way we sell. Tools for note-taking, research, and CRM updates can save time and reduce admin work. Testing AI solutions now helps you stay competitive.7. Not Asking for the Next AppointmentEvery meeting should end with a clear next step. I always leave a few minutes to schedule the follow-up so momentum does not stall.8. Missing Red FlagsHesitation around pricing or commitment should not be ignored. Address concerns early by asking direct questions before deals slow down.9. Not Going Deep Enough on ObjectionsSurface objections are rarely the real issue. Dig deeper to uncover what is truly holding the buyer back.10. Selling to the Wrong Pain PointBefore pitching a solution, make sure you understand the prospect’s real problem. When the pain is clear and validated, demos and proposals land much more effectively.“Don’t sell to the wrong objection or try to solve the wrong problem. Commit to going deeper, uncover the real reason behind the objection, and address that directly. That is your job, and it’s one of the most important things you do in sales.” - Donald Kelly ResourcesSign up for free and download the Sales Evangelist Tracker to monitor your sales KPIs, measure performance, and stay accountable to your daily activity.Join the LinkedIn Prospecting Course to improve how you use LinkedIn and book more consistent, high-quality sales appointments.Visit a...

Sales enablement is meant to make selling easier, yet many teams struggle to see real results from it. In this rerun episode, Ahmad Munawar breaks down why most sales enablement efforts fall short and what leaders must do to turn enablement into a true revenue driver. We explore alignment, execution, and how enablement should support sellers in real conversations, not just live in documents and dashboards.Why Sales Enablement Misses the Mark (00:02:12 – 00:03:45)Ahmad explains that sales enablement often becomes content-heavy but action-light.Teams create playbooks, tools, and training without tying them directly to how sellers actually sell.Enablement fails when it is disconnected from daily selling behavior.The Gap Between Strategy and Execution (00:03:45 – 00:05:30)Many organizations design enablement strategies in isolation.Ahmad highlights how lack of alignment between leadership, marketing, and sales creates confusion and inconsistent execution in the field. Alignment is what turns strategy into results.What Sellers Actually Need From Enablement (00:05:30 – 00:07:15)Enablement should help sellers:Start better conversationsHandle objections confidentlyMove deals forward fasterAhmad emphasizes that practical guidance always beats theoretical frameworks.Why Content Alone Does Not Change Behavior (00:07:15 – 00:08:55)Simply giving sellers more content does not improve performance.Ahmad explains that enablement must reinforce skills through repetition, coaching, and real-world application.Behavior change requires reinforcement, not information overload.Measuring Enablement Impact the Right Way (00:08:55 – 00:10:35)Instead of tracking content usage alone, Ahmad encourages teams to measure:Conversation qualityDeal progressionRep confidence and consistencyEnablement success should be visible in pipeline movement and close rates.How Leaders Can Support Enablement Adoption (00:10:35 – 00:12:20)Leadership buy-in is critical.Ahmad shares how managers play a key role by reinforcing enablement in one-on-ones, pipeline reviews, and coaching sessions.What leaders reinforce is what sellers...

Sometimes all you need is the right personality to close a deal. When you hold back, play it safe, or fail to fully show up, prospects notice and engagement suffers. In this episode, my guest Kevin Hubschmann shares why suppressing your personality can cost you in the long run and how using comedian techniques can help you close a six-figure deal.Blending Humor and Professionalism in Sales·  Kevin shares how he balanced his life as a standup comic and improv performer with his full-time sales role. ·  Like many reps, he struggled to merge his personality with his professional image. Once he stopped separating the two, he began building stronger connections and seeing better outcomes.The Six-Figure Meme·  Kevin walks through the real story behind a six-figure deal that started with personality.·  After sending nine standard, scripted emails with no response, he tried something different. ·  His tenth message included a relatable meme, and it finally got a reply. That moment highlights why being yourself and taking smart risks can cut through the noise. ·  Humor and authenticity help humanize sales and open conversations that traditional outreach often misses.Improv, Listening, and Leadership Support·  We talk about how humor in sales is not about telling jokes. It is about listening, reading the room, and responding with empathy. ·  Kevin shares improv-based techniques like “yes, and,” listening exercises, and reframing ideas to create more engaging conversations and build trust with prospects.·  We also discuss the role leadership plays in this process. Sales teams perform better when managers create a culture where reps feel safe showing their personality, trying new approaches, and learning from mistakes.Key Takeaway·   Sales is about real human connection. When you combine your personality with professionalism, focus on active listening, and allow room for creativity, better conversations follow. Those conversations lead to stronger relationships and long-term success.“Be yourself, because yourself is what's going to get you loose. It's going to create new ideas. You're going to take more risks..." - Kevin Hubschmann ResourcesDo you want to learn more about Kevin’s laughing and development classes? Check out laugh.events and join his newsletter Laugh Rx Laugh Events. Join my Sales Mastermind to get real-world feedback, accountability, and proven sales strategies. Visit Blue Mango Studios for help in creating podcast production content. Sponsorship Offers1.   This episode is brought to you in part by Hubspot.With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at hubspot.com/sales.2.   This episode is brought to you in part by LinkedIn.Are you tired of prospective clients not responding to your emails? Sign up for a free 60-day trial of LinkedIn Sales Navigator at

Most deals do not fall apart because prospects say no. They stall because momentum quietly disappears. In this episode, Donald C. Kelly breaks down why sales conversations often lose traction after a strong first call and what sellers must do to keep prospects engaged, aligned, and moving forward. We explore how clarity, commitment, and intentional follow-up prevent ghosting and stalled pipelines.Why Deals Lose Momentum After a Good First Call (00:02:18 – 00:03:45)Donald explains that many salespeople mistake a positive conversation for real commitment.Without clear next steps and buyer ownership, interest fades and urgency drops.Good conversations alone do not close deals. Structured momentum does.The Hidden Cost of Vague Next Steps (00:03:45 – 00:05:25)When follow-ups sound like “I’ll check back in,” prospects disengage.Donald highlights how ambiguity creates uncertainty and gives buyers permission to deprioritize the deal.Clarity builds confidence. Vagueness creates delay.How to Lock in Commitment During the Call (00:05:25 – 00:07:10)Donald shares how to confirm alignment before ending the conversation by summarizing:The problemThe desired outcomeThe agreed-upon next stepWhen prospects verbally agree, follow-through increases.Why Follow-Ups Fail (and How to Fix Them) (00:07:10 – 00:08:55)Most follow-ups fail because they add no value.Donald explains how each touchpoint should reinforce relevance, urgency, or insight instead of simply asking for time.Follow-ups should advance decisions, not chase them.Creating Mutual Accountability With Prospects (00:08:55 – 00:10:40)Deals move faster when both sides share responsibility.Donald discusses how setting expectations, timelines, and roles turns the process into a partnership rather than a pursuit.Mutual accountability reduces ghosting.How to Handle Prospects Who Go Silent (00:10:40 – 00:12:25)Instead of repeated check-ins, Donald recommends reframing silence as feedback.He shares how to re-engage prospects with clarity, honesty, and permission-based messaging.Desperation pushes buyers away. Confidence brings them back.Key Lesson: Momentum Is Created, Not Hoped For (00:12:25 – 00:14:05)Sales success is not about luck or persistence. It is about intentional process.When sellers guide prospects with structure and clarity, deals move forward naturally.“If there’s no clear next step, the deal is already slipping away.” – Donald C. KellyResourcesConnect with Jennifer on LinkedIn and check out scribe.com.Join my Sales Mastermind to get real-world feedback, accountability, and proven sales strategies.Visit Blue Mango Studios for help in creating podcast production content. Sponsorship OffersThis episode is brought to you in part by Hubspot.With HubSpot sales hubs, your data tools...

You can always expect challenges to arise when training a sales team, and when they do, things can go south quickly. Some reps simply don’t ramp as fast as others.How can you ramp your team in half the time? Let’s revisit episode 1610 with Jennifer Smith, co-founder and CEO of Scribe, to find out.Scale YourselfScaling yourself is about identifying the core things you are good at and spending as much time on them as possible. Take the other tasks that fill your time and reduce them, automate them, or delegate them.Jennifer challenges you to track how many interruptions you have and how much time you spend on various tasks during an average day. Those minutes add up.Get People The Things They NeedGet the right information to the right people at the right time so they can use their time effectively.Scale Your Best RepHave your best reps, the people who have been there the longest and know what they are doing, record how they do what they do.Share this information with the rest of your reps so that they can learn from the information and knowledge that makes your best rep really good.If all the reps are able to share with each other what is working, everyone will learn together to create a rapid learning machine.“If you’re doing anything that doesn’t involve talking to a customer, ask yourself: could I scale this?” — Jennifer SmithResourcesConnect with Jennifer on LinkedIn and check out scribe.com.Join my Sales Mastermind to get real-world feedback, accountability, and proven sales strategies.Visit Blue Mango Studios for help in creating podcast production content.Sponsorship OffersThis episode is brought to you in part by Hubspot.With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at hubspot.com/sales.This episode is brought to you in part by LinkedIn.Are you tired of prospective clients not responding to your emails? Sign up for a free 60-day trial of LinkedIn Sales Navigator at linkedin.com/tse.This episode is brought to you in part by the TSE Sales Foundation.Improve your connection on LinkedIn and land three or five appointments with our LinkedIn prospecting course. Go to the a...

Relying on outdated selling methods will have buyers viewing you like a sleazy car salesperson. Today, how you sell matters more than ever. I’m revisiting episode 1533 with Andy Paul to remind you why having a human approach to selling matters. He shares how you can sell effectively without selling out.Great Selling Isn’t One-Size-Fits-AllThe push toward sales conformity is really for management, not the seller, because management wants predictability. However, the real world is more complicated.You learn, take those lessons, and apply them to life. You become the sum of your experience and knowledge. We all end up doing things differently, even if those approaches lead to the same result.Despite all the tools and technological advancements that benefit us, we aren’t getting better at selling. We have ready access to a world of information, creating a better and more efficient buying experience. However, our win rates are dropping.Where Seller Education Goes WrongWhen asked, “What’s your job?” the answer often comes back, “To persuade someone to buy my product.”In reality, your job is to listen to the prospective buyer’s challenges and help them find resources to overcome those problems.Just because you can do something doesn’t mean you should.The Catalyst by Jonah Berger explains that human beings resist being persuaded.Instead of persuasion, think about it from an influential perspective. Persuasion is coercive, while influence affects others without force. It’s a change in mindset.Four Pillars of Changing SalesConnection: Some people conflate a relationship with friendship. While you don’t need to be friends with buyers, you do make connections in every interaction you have.Curiosity: We understand the world through curiosity and asking questions. The commonly accepted sales process allows very little time for discovery, but in reality, discovery should happen in every conversation with a prospect or buyer.Understanding: Your job is to listen to the buyer. What’s the context? A salesperson’s effort to understand the buyer is an ongoing process that should never stop. Fully understanding the buyer allows you to determine how you can help them overcome challenges.Generosity: Humans are wired to give and collectively support one another. Generosity triggers reciprocity, and its purpose is to achieve what is essential for both parties.“Value exists only in the eyes of the buyer. Every interaction you have with a buyer should bring them closer to making a decision.” - Andy Paul.ResourcesVisit Andy’s website to learn more about him and order a copy of his book. You can also learn more about

Is it still possible to reach seven figures in SaaS sales? You got into sales to build a comfortable life and enjoy a little extra. But after how last year turned out, that goal may feel far-fetched.To help you reset and refocus, I’m revisiting episode 1528 with Brandon Fluharty, sales coach and founder of Be Focused. Brandon breaks down his seven steps to start making seven figures in SaaS sales, starting with one critical shift in mindset.1. Get In The Right Environment· Find your Goldilocks situation concerning your ideal workplace, whatever that may be.· What kind of internal infrastructure do you need to start making seven figures in SaaS? 2. Build A Transformation Mindset· Seven-figure earners sell a transformation that doesn’t just solve an issue; it prevents the problem from happening again.· In SaaS, you want to be the player touching multiple parts of the business. That requires a transformational mindset and is a key principle of Brandon’s framework.3. Be Strategic About Your Target Account List· Sell to clients that give you purpose. Identify the reasons you prefer your ideal client and search for more that fit those criteria.· Doing so keeps you motivated during the dishearteningly long sales cycles common with enterprise companies.4. Create A Standard No One Else Delivers· The Diamond Standard: picture a coal field in your competitive landscape and be the diamond for your clients.· It’s easier to perform to this standard when working with clients you’re genuinely interested in and passionate about.5. Break Through Personal Limitations· The higher you climb, the more imposter syndrome you’ll feel. For example, Brandon initially thought his introversion limited his success.· As he advanced, he realized he could listen more than he talked and that perceived weakness became a strength.· Write down the traits you feel hold you back. Then ask yourself how you can repurpose them into strengths.6. Rally Others Inside Your Organization· Nothing great is achieved alone. When you’re working toward seven- and eight-figure deals, you’ll need help.· Be a generalist with your skill set, but a specialist to start making seven figures in SaaS.7. Develop A Personal Operating System· Move away from hustle culture and work smarter.· Balance Brandon’s Discipline, Flexibility, and Curiosity (DRC) and Plan, Rest, Effort, Performance (PREP) live life instead of hustling around the clock. (It’s a more humanistic approach.)“Be like a scientist and look back at your workday with curiosity.” — Brandon Fluharty.ResourcesFollow Brandon Fluharty on LinkedIn and subscribe to his bi-weekly newsletter for more content, information, and insights on tech sales. Join my Sales Mastermind to get real-world feedback, accountability, and proven sales strategies.Visit Blue Mango Studios for help in creating podcast production content. Sponsorship Offers1. This episode is brought to you in part by Hubspot.With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at

Most sales outreach blends into the noise not because sellers lack effort, but because they approach prospects the same way everyone else does. In this episode, Ashley Winston breaks down why traditional outreach tactics fall flat and how sales professionals can stand out by leading with relevance, clarity, and genuine curiosity. We explore how to create conversations that feel natural, human, and worth responding to.Why Prospects Ignore Most Sales Outreach (00:02:10 – 00:03:35)Ashley explains that buyers aren’t ignoring messages because they’re rude, they’re overwhelmed.Generic outreach, vague value statements, and self-focused messaging give prospects no reason to engage.The real issue isn’t volume, it’s relevance.The Biggest Mistake Salespeople Make in Messaging (00:03:35 – 00:05:10)Most outreach talks about the seller instead of the buyer.Ashley shares why messaging that leads with credentials, features, or company history immediately creates disengagement.Prospects care less about who you are and more about whether you understand them.How to Personalize Without Overcomplicating It (00:05:10 – 00:06:55)Personalization doesn’t mean writing long messages.Ashley explains how small signals like role relevance, timing, and context, dramatically increase response rates without extra effort.Relevance beats creativity every time.Using Curiosity Instead of Pressure (00:06:55 – 00:08:30)Rather than pushing meetings, Ashley encourages sellers to spark curiosity.Open-ended questions invite conversation and reduce resistance, making prospects feel in control instead of sold to.Pressure ends conversations. Curiosity starts them.How to Earn Replies Without Chasing Prospects (00:08:30 – 00:10:05)Ashley breaks down why follow-ups fail when there’s no value added.Each touchpoint should introduce a new insight, observation, or reason to respond not just “checking in.”Silence is feedback. Adjust accordingly.What High-Performing Sellers Do Differently (00:10:05 – 00:12:10)Top performers focus on quality conversations, not activity metrics.Ashley explains how intentional outreach, patience, and consistency lead to better pipeline health and stronger relationships.Selling is about connection, not coercion.Key Lesson: Make It About Them, Not You (00:12:10 – 00:13:55)When outreach is centered on the buyer’s world, challenges, and priorities, responses come naturally.Sales success comes from empathy, relevance, and respect, not persistence alone.“If your message doesn’t immediately answer ‘Why should I care?’, it won’t get a reply.” – Ashley WinstonResourcesWant help applying these strategies directly to your pipeline and hitting your quota?Join The Sales Evangelist Mastermind, a 90-day program designed to help you close more deals and hit your number.Learn more at thesalesevangelist.com/mastermindSponsorship OffersThis episode is brought to you in part by HubSpot.With HubSpot Sales Hub, your data, tools, and teams come together on one platform to help you close deals faster. Try it at hubspot.com/sales.This episode is brought to you in part by LinkedIn.Tired of prospects not responding? Get a free 60-day trial of LinkedIn Sales Navigator at linkedin.com/tse.This episode is brought to you in part by the TSE Sales Foundation.Improve your LinkedIn outreach and land 3–5 appointments with our LinkedIn Prospecting Course.Visit