Claim OwnershipThe Experience Officer
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Mark Hadland – The Experience Officer (TXO)
A Visionary Leader in Transformation and Innovation
I am Mark Hadland, and for over two decades, I’ve been driving change, creating groundbreaking experiences, and disrupting the status quo. I’ve redefined what’s possible for brands, industries, and people by blending strategic vision with bold execution. As the founder and CEO of Level 11, I built one of the most transformative firms in the experience economy—delivering innovation at scale for global giants like Disney, Carnival, Starbucks, and Philips Healthcare.
I’ve revolutionized how brands connect with their customers, turned bold ideas into reality, and crafted the platforms and experiences that have reshaped industries. My work has led to transformative outcomes: from Disney’s MagicBand, an IoT-powered game-changer in the theme park world, to Carnival’s OCEAN Medallion, the gold standard for connected, personalized experiences on the seas.
But my mission isn’t over. I am here to elevate brands, guide leaders, and shape the future. I am not just a leader; I am The Experience Officer (TXO)—a champion for innovation, transformation, and success.
A Visionary Leader in Transformation and Innovation
I am Mark Hadland, and for over two decades, I’ve been driving change, creating groundbreaking experiences, and disrupting the status quo. I’ve redefined what’s possible for brands, industries, and people by blending strategic vision with bold execution. As the founder and CEO of Level 11, I built one of the most transformative firms in the experience economy—delivering innovation at scale for global giants like Disney, Carnival, Starbucks, and Philips Healthcare.
I’ve revolutionized how brands connect with their customers, turned bold ideas into reality, and crafted the platforms and experiences that have reshaped industries. My work has led to transformative outcomes: from Disney’s MagicBand, an IoT-powered game-changer in the theme park world, to Carnival’s OCEAN Medallion, the gold standard for connected, personalized experiences on the seas.
But my mission isn’t over. I am here to elevate brands, guide leaders, and shape the future. I am not just a leader; I am The Experience Officer (TXO)—a champion for innovation, transformation, and success.
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Orchestr8 is an AI Experience Operating System that seamlessly integrates artificial intelligence, Industrial IoT, digital twins, and a scalable metaverse layer to transform physical spaces. It functions as the central nervous system for cognitive cities and intelligent environments, delivering personalized, predictive, and human-intelligent services that amplify the human experience at scale.
As I launch my new consulting brand, The Experience Officer (TXO), I’m testing AI tools to evaluate their ease of use, efficacy, and quality. This podcast is the first in a series of experiments where I explore AI-driven content creation.
Follow along as I push the limits of AI-powered content creation! 🚀
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