Claim OwnershipThe Claim Hunters
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© Copyright 2025 Chris Tidball
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In a world where businesses and individuals leave billions of dollars unclaimed, hidden in plain sight, The Claim Hunters takes you behind the scenes with the experts who recover what others overlook. From uncovering unclaimed property to investigating complex fraud schemes, we’ll dive into real stories of high-stakes financial recoveries, the tools used by industry-leading professionals, and the strategies that help businesses and individuals recover lost assets.
Whether it’s insurance claims, tax credits, or fraud investigations, The Claim Hunters will give you an inside look into how experts track down missing cash and uncover hidden wealth. Each episode brings you face-to-face with the professionals who turn financial mysteries into success stories.
Whether it’s insurance claims, tax credits, or fraud investigations, The Claim Hunters will give you an inside look into how experts track down missing cash and uncover hidden wealth. Each episode brings you face-to-face with the professionals who turn financial mysteries into success stories.
51 Episodes
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Your host, Chris Tidball, talks with Matt Freiman and Eric Ashley, the Director of Large Loss Subrogation and the Litigation Manager at SubroIQ. Matt and Eric discuss their career backgrounds, challenges in subrogation, and innovations like cyber subrogation. Both preview their upcoming presentations at the NASP conference, covering leadership, joint prosecution agreements, autonomous vehicles, and expert selection. They highlights the importance of early investigation, evidence preservation, and specialized vendor support in maximizing recoveries.To learn more about Matt and Eric's work, click HERE, HERE, and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
In this special joint episode, Ashton Kirsch and Chris Tidball—hosts of the Subrogation Support Network and Claims Hunter podcasts—combine their expertise to discuss key challenges and trends in the subrogation and claims industry.They explore the importance of training, early claim identification, and balancing technology with human expertise. Ashton and Chris share real-world stories, highlight missed recovery opportunities, and emphasize the need for industry collaboration, process improvement, and adapting to emerging issues like autonomous vehicles and litigation funding. To learn more about Ashton's work, click HERE and HERE.To learn more about Chris' work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the CEO at ClaimConnectIQ, Jeanette Hernandez. Jeanette discusses her career journey, the creation of ClaimConnectIQ—a platform connecting claims professionals with vetted service providers—and her work with AMA Roundtables, which foster industry collaboration. She explores talent shortages, the evolving insurer-service provider relationship, and the competitive challenges insurers face against the more collaborative plaintiff bar. Emphasizing the need for greater industry cooperation.To learn more about Jeanette's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Head of Liability, North America at Gallagher Bassett, Gary Leonard. Gary shares his unconventional path into the claims industry, insights from his private investigation background, and the importance of timely investigations and clear communication. He covers challenges faced by claims adjusters, the impact of fraud, and the need for better training. Gary offers practical strategies for improving liability claim outcomes, emphasizing early investigation, transparent communication, and prompt resolution.To learn more about Gary's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Partner of Collins + Collins, Howard Franco Jr., Esq. Howard explains the benefits and challenges of repurposing malls, including implications for the insurance industry and community revitalization. He shares examples of successful projects and emphasizes the need for creative, collaborative approaches to housing shortages, encouraging listeners to consider innovative solutions for sustainable, affordable living.To learn more about Howard's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Managing Partners and Shareholder at Bohyer, Erickson, Beaudette & Tranel, Erin Erickson and Paul Tranel. Erin and Paul highlight recent legal trends, legislative changes, and the impact of new residents on jury verdicts. They also cover the firm’s national recognition, the advanced pay rule, and the effects of litigation funding.To learn more about Erin and Paul's work, click HERE, HERE, and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Claims Consultant of Golden Bear Insurance Company, Alexandra Santo. Alexandra discusses her transition from practicing law to working in insurance, highlighting the variety and flexibility of her current role. She shares insights into handling general liability, cannabis, and legal malpractice claims, including unique challenges and memorable cases. To learn more about Alexandra's work, click HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Director and Sr. Counsel of Markel Group, Phyllis Modlin. Phyllis discusses the intricacies of construction defect litigation, common property damage issues, and the insurance industry's evolving responses. Phyllis highlights the rise in construction defect claims, the importance of adhering to building codes, and the cyclical nature of insurance exclusions. She also addresses trends in claims frequency and severity, emphasizing the extended statute of limitations for defect claims. To learn more about Phyllis' work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Owner of Metro Claims & Risk Mgmt, Dwight Geddes. Dwight shares his unconventional entry into the claims industry and discusses the rampant issue of insurance fraud in New York, highlighting the involvement of organized crime, such as the Russian mafia. He explains the challenges of prosecuting fraud and the economic factors that drive opportunistic fraud. Dwight advocates for a multi-tiered approach to combating fraud, emphasizing aggressive investigations and accountability for all parties involved, including attorneys and medical providers.To learn more about Dwight's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Team Lead of Gallagher Bassett, Christa Johnson. Christa discusses the rising threat of cyber attacks, including ransomware and business email compromises. Christa explains her team's role in managing these claims and highlights the financial and operational impacts of such incidents. The episode emphasizes the importance of cyber hygiene, robust backup systems, and incident response plans. Christa also addresses the evolving tactics of cybercriminals, the role of human error, and provides practical advice on password management and multi-factor authentication to mitigate cyber risks.To learn more about Christa's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Director of Risk Management at Marriott Vacations Worldwide, Angela Cabado. Angela discusses her transition from a workers' compensation adjuster to a risk management expert, emphasizing the importance of understanding the claims process in the vacation ownership industry. She highlights trends such as medical inflation and litigation, and the differences in claims handling between the U.S. and other countries. Angela also addresses the challenges of managing claims, the impact of socio-economic factors on fraud, and the role of data analysis. To learn more about Angela's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Founder of Rising Insurance Star Executives, Amy Cooper. Amy highlights Rising Insurance Star Executives's mission to support early career professionals through mentorship, leadership summits, and educational events. Amy shares her unexpected journey into insurance and emphasizes the importance of attracting new talent, adapting to technological advancements like AI, and maintaining professional relationships. The episode also explores generational shifts in work values, the return to in-person work, and the global reach of Rising Insurance Star Executives, aiming to reshape the perception of insurance careers.To learn more about Amy's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Consultant Expert of Suite 200 Solutions, Lawrence Beemer. Lawrence shares his career journey, the evolution of claims investigations, and the challenges faced by modern claims adjusters. He emphasizes the importance of thorough investigations and proper training for new attorneys and adjusters. Lawrence also touches on financial incentives that can lead to dishonesty in claims. Lawrence's insights aim to enhance understanding and effectiveness in claims management within the insurance industry.To learn more about Lawrence's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the President of CLM Alliance, Susan Wisbey-Smith. Susan and Chris discuss the insurance industry’s challenges, including talent shortages, an aging workforce, and consumer education. Susan highlights CLM’s efforts to build community, attract younger professionals, and address staffing issues. The conversation also covers the impact of third-party litigation funding, legislative reforms, and the importance of educating consumers about insurance. The episode emphasizes collaboration, education, and innovation as keys to improving the industry’s future.To learn more about Susan's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Managing Partner of Arizona and Washington at Tyson & Mendes, Sitar Bhatt. Sitar discusses his role in overseeing the firm's operations across multiple states. He emphasizes the importance of education, collaboration, and consistency in the legal and insurance defense industry. Sitar shares insights from an annual conference, highlighting the significance of teamwork and proactive strategies in handling claims. Sitar discusses the challenges within the insurance defense sector, including the impact of the plaintiff's bar and the necessity for early investigation and collaboration between claims professionals and defense attorneys.To learn more about Sitar's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Senior Partner of Hawkins Parnell & Young, Elaine Fresch. Elaine shares her unique journey into the legal field and her specialization in construction and equine law. She discusses the complexities of construction defect claims and the niche area of equine law, which involves incidents related to horses and riders. Elaine also recounts a surprising post-victory experience where a plaintiff took to TikTok to malign her and her client. Elaine highlights the importance of evidence in legal defense and the rising trend of traumatic brain injury claims in personal injury cases.To learn more about Elaine's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Assistant Vice President, Risk Management-Claims at Marriott Vacations Worldwide, Cade Williams. Cade discusses his career in insurance and the operations of Marriott's timeshare properties. He explores the evolution of timeshares, now offering flexible points systems, and the company's global reach with 120 resorts. Cade shares his career journey, from studying insurance at the University of Alabama to his current role. He touches on the nature of claims in the vacation property sector, including recent challenges like the Maui wildfires. To learn more about Cade's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Divisional Sr. Vice President of Great American Insurance Group, Ronald Morrison. Ronald shares his unique journey into the insurance industry, starting as a field adjuster after initially aiming to become a major league umpire. He discusses Great American Insurance Group's focus on integrity and specialized products, and recounts experiences handling claims, notably during the 2017 California wildfires. The conversation also covers wildfire risk mitigation, the impact of litigation trends, and the use of technology in insurance. Ronald envisions a future with closer insurer-defense firm collaborations and outcome-based compensation models, emphasizing continuous adaptation in the industry.To learn more about Ronald's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the Managing Partner- New York Office at Kahana Feld, Jeff Miragliotta. Jeff delves into New York's strict liability laws, recent legal developments, and the challenges of handling claims. Jeff highlights the role of third-party litigation funding, the prevalence of fraud in the construction industry, and the importance of collaboration among defense firms. The episode concludes with advice for insurance carriers and an overview of Kahana Feld's services, emphasizing the need for proactive communication and teamwork.To learn more about Jeff's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
Your host, Chris Tidball, talks with the VP of Business Development at Brown & Joseph, Joe Falletti. Joe shares his journey in the insurance industry, starting as a skip tracer and advancing through various roles. The discussion highlights Brown & Joseph's specialized approach to insurance collections, focusing on recovering unpaid premiums and managing discrepancies. Joe emphasizes the importance of data and technology in their operations and shares intriguing stories from his experience. To learn more about Joe's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.
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