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The iGaming Experience
The iGaming Experience
Author: Samee Bhatti
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Description
An iGaming Podcast that focuses on teaching the ins and outs of the industry. There’s not a lot of places to get inside info on the basic questions. What’s it like to work in iGaming? How do I launch and iGaming website? Is it expensive? What jobs are available? How does the technology all fit together?
In The iGaming Experience, we’ll seek to answer all of these questions and more. We keep it casual, recording from the Zebra Studios in beautiful Podgorica, Montenegro.
Join us as we collectively learn the game.
In The iGaming Experience, we’ll seek to answer all of these questions and more. We keep it casual, recording from the Zebra Studios in beautiful Podgorica, Montenegro.
Join us as we collectively learn the game.
22 Episodes
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In this episode of The iGaming Experience, host Sam Bhatti discusses the emerging trends of sweepstakes casinos and prediction markets, particularly in the United States.
Broadcasting from Zebra Studios in Podgorica, Montenegro, Sam explains what these platforms are, why they exist, and how they differ from traditional iGaming sites. Sam also touches on the regulatory challenges these platforms face and provides his opinion on their long-term viability in the industry.
00:00 Introduction to The iGaming Experience
03:31 Understanding Sweepstakes Casinos
06:25 Diving into Prediction Markets
09:48 The Intersection of Crypto and Prediction Markets
13:04 Regulatory Challenges and Industry Reactions
20:43 Future Predictions and Final Thoughts
26:24 Conclusion and Listener Shoutouts
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of The iGaming Experience, host Sam Bhatti broadcasts live from ICE 2026 in Barcelona, joined by his colleague Josip Brajkovic. They discuss trends and observations from the event, focusing on the importance of player acquisition and retention, the challenges faced by sportsbooks, and the growing significance of prediction markets. Josip shares his extensive background in the industry and elaborates on how their project, BetHero, aims to revolutionize the betting experience by making it more user-friendly and socially engaging. The conversation highlights the dynamic nature of the iGaming industry and the need for innovation to stay competitive. They also tease future episodes that will delve deeper into topics like risk management and prediction markets.
For more information on BetHero visit bethero.gg and book a demo.
00:00 Introduction and Welcome
00:14 Live from ICE 2026 in Barcelona
00:52 Meet Josip Brajkovic
01:38 Josip's Journey in iGaming
03:35 Challenges and Innovations in iGaming
07:35 The Importance of Engagement and UI
13:20 BetHero's Unique Approach
19:41 World Cup and Acquisition Strategies
24:13 Prediction Markets: The Next Big Thing
32:12 Conclusion and Future Episodes
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
The episode breaks down the significance of attending iGaming conferences, especially for newcomers to the industry. Drawing from his own experiences, host Sam Bhatti emphasizes the power of simply showing up, building familiarity, and forming relationships. He provides insights into large events like ICE and SBC summits, as well as more intimate, focused gatherings. Sam also offers practical advice on making the most of these conferences, including the importance of follow-up and approaching interactions without an agenda. This episode aims to encourage and guide new iGaming professionals in navigating the often daunting world of industry conferences.
00:00 Introduction to iGaming Conferences
00:28 Overcoming the Intimidation of First Summits
02:23 The Importance of Being Present
07:15 Understanding the Big Events: ICE and SBC
09:55 The Value of Smaller, Curated Events
12:46 Building Relationships at Summits
16:21 What a Successful Summit Looks Like
18:01 Post-Summit Follow-Up
19:52 Preparing for the Next Summit
21:00 Final Thoughts and Encouragement
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
Host Sam Bhatti shares how he learn’s about the iGaming industry, discussing valuable resources including podcasts, newsletters, online communities, and networking strategies. Sam highlights key podcasts like Next.io and iGaming Daily, provides insights on top newsletters such as those from IGB, and explains the importance of LinkedIn for networking.
He also offers practical advice on how to reach out to industry leaders and the importance of staying curious to continuously learn and adapt in this dynamic field.
00:00 Introduction and Episode Overview
00:20 Answering the Big Question: How to Learn About iGaming
02:05 Top Podcasts for iGaming Insights
03:42 Exploring Next.io and Its Offerings
07:55 SBC Media and Its Podcasts
13:58 Other Noteworthy iGaming Podcasts
19:32 Newsletters and Online Communities
23:13 Leveraging LinkedIn for Networking
30:46 Additional Resources and Final Thoughts
39:20 Conclusion and Contact Information
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
Diving into one of the critical components of an iGaming brand: the bonus engine. Broadcasting from Zebra Studios in Podgorica, Montenegro, Sam explains why effective bonus engines are crucial for player acquisition, retention, and maximizing lifetime value.
He covers the key aspects of a bonus engine, including triggers, conditions, rewards, restrictions, segmentation, and settlement logic. Sam also discusses the impact of well-designed bonus systems on player experience and trust, illustrating the competitive advantage that a sophisticated bonus engine can provide.
If you’re new to iGaming or looking to optimize your bonus strategies, this episode offers valuable insights into how to balance rewarding gameplay with protecting operators' revenue.
00:00 Introduction to The iGaming Experience
00:17 Understanding the Bonus Engine
02:45 Importance of Bonus Engines
05:09 Core Components of a Bonus Engine
06:53 Triggers: The Decision Center
10:00 Conditions: Ensuring Fairness
12:22 Rewards: The Star of the Show
15:18 Restrictions: Preventing Abuse
18:44 Segmentation: Personalizing Bonuses
23:26 Expiration and Settlement Logic
25:29 Failed Bonus Engines
28:06 Recap and Conclusion
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of The iGaming Experience, host Sam Bhatti broadcasts from Zebra Studios in Podgorica, Montenegro, to provide newcomers and even seasoned professionals with a comprehensive roadmap for their first 90 days in the iGaming industry.
Bhatti elaborates on essential practices to transition from feeling overwhelmed to thriving in the sector by focusing on understanding the business structure, the industry vocabulary, product familiarity, and building valuable relationships. He shares actionable tips and common mistakes to avoid, while emphasizing the importance of gaining context, asking strategic questions, and staying curious about the product. Bhatti offers advice on generating personal reports, connecting with mentors, and taking ownership of tasks.
This episode is a must-listen for anyone looking to make a memorable impact in their early days in iGaming.
00:00 Introduction to The iGaming Experience
00:30 The Importance of Your First 90 Days
03:40 Getting the Ball Rolling: First Steps
06:15 Learning the Landscape: First Month
08:12 Understanding Industry Vocabulary
13:10 Diving into the Product
16:30 Settling In: Second Month
20:26 Applying Your Skills in Month Three
20:59 Taking Ownership and Reducing Ambiguity
21:35 Building Cross-Functional Relationships
23:13 The Importance of KPIs and Reporting
26:07 Common Mistakes in the First 90 Days
30:34 Accelerating Your Learning
38:04 Winning the First 90 Days
39:43 Conclusion and Final Thoughts
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of The iGaming Experience, host Sam Bhatti, broadcasting from Zebra Studios in Podgorica, Montenegro, delves into the essential components of successful iGaming operations: acquisition and retention. Sam explains the intricacies of obtaining new players and keeping them engaged, emphasizing that these two facets must work in harmony. He covers methods such as paid ads, SEO, influencers, affiliates, and the importance of a seamless UX and effective CRM strategies. Key metrics like CPA, FTD, and LTV are discussed to help operators gauge their strategies. Sam also underscores the need for operators to balance these engines to build a flourishing and enduring iGaming business.
00:00 Introduction to iGaming Principles
01:43 The Importance of Acquisition and Retention
04:45 Deep Dive into Acquisition Strategies
10:48 Understanding Key Metrics in Acquisition
18:55 The Role of Retention in iGaming
23:51 Integrating Acquisition and Retention
27:46 Final Thoughts and Conclusion
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
Understanding the Flow of Money in iGaming
In this episode of The iGaming Experience, host Sam Bhatti explains the intricate flow of money within the online sportsbook and casino industry, from player deposits to bet placements, and how operators earn revenue. Sam delves into the roles of payment providers, operator wallets, game providers, and the challenges faced with withdrawals and fraud prevention. He also highlights the importance of understanding concepts such as house edge, margin, GGR (Gross Gaming Revenue), and wagering requirements. Suitable for both newcomers and seasoned professionals in iGaming, this episode aims to provide a comprehensive understanding of how financial flows impact player behavior, bonuses, and overall profitability.
00:00 Introduction to The iGaming Experience
00:27 Understanding Money Flow in iGaming
02:20 The Role of Payment Providers
04:59 Operator Wallet Systems Explained
07:15 Bonus Money vs Real Money
09:05 How Bets Are Processed
11:15 Revenue Generation for Operators
14:59 Game Providers' Business Model
18:28 The Sensitivity of Withdrawals
24:07 Conclusion and Final Thoughts
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of 'The iGaming Experience,' host Sam Bhatti, recording from Zebra Studios in Podgorica, Montenegro, delves into effective strategies for navigating meetings in the fast-paced iGaming industry.
Sam provides actionable advice on how to prepare for meetings, contribute meaningfully, and avoid common pitfalls. He emphasizes the unique cross-functional nature of iGaming meetings, the importance of clarity and preparation, and shares tips for building confidence and making impactful contributions.
00:00 Introduction to iGaming Meetings
01:12 Understanding the Unique Nature of iGaming Meetings
04:32 Preparing for a Meeting: Essential Steps
07:24 Active Participation During Meetings
13:33 Post-Meeting Actions and Follow-Ups
19:52 Final Thoughts and Encouragement
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of The iGaming Experience, host Sam Bhatti discusses the pervasive issue of imposter syndrome within the iGaming industry. Broadcasting from Zebra Studios in Podgorica, Montenegro, Sam explains why feelings of inadequacy and self-doubt are more pronounced in this field. He breaks down the various complex facets of iGaming, from product development to compliance, underscoring that no one can master every aspect. Sam offers practical tips on how to combat imposter syndrome by focusing on one's strengths, asking the right questions, and building a strong knowledge base. This episode aims to reassure newcomers and veterans alike that feeling like an imposter is a sign of growth and learning.
00:00 Welcome to The iGaming Experience
00:18 Understanding Imposter Syndrome in iGaming
01:30 The Complex World of iGaming
04:30 Navigating the iGaming Industry
11:10 Tips to Overcome Imposter Syndrome
17:24 Practical Advice for Newcomers
20:27 Conclusion and Final Thoughts
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of 'The iGaming Experience,' host Sam Bhatti delves into effective marketing strategies for iGaming brands, focusing on player acquisition and retention. Broadcasting from Zebra Studios in Podgorica, Montenegro, Sam outlines the challenges and unique aspects of iGaming marketing, such as strict regulations and competition with large-budget brands. Key marketing channels discussed include affiliates, SEO and content, paid media, influencers, and local activations. Sam also emphasizes the importance of responsible gaming, personalization, and continuous testing in retaining players. Looking ahead, the episode explores trends like hyper-personalization, gamification, and enhanced social features. Whether you're running or planning to launch an iGaming brand, this crash course provides valuable insights into successful marketing practices and future directions.
00:00 Introduction to iGaming Marketing
01:59 The Unique Challenges of iGaming Marketing
03:46 Key Marketing Channels: Affiliates
06:50 SEO and Content Marketing
09:16 Paid Media Strategies
10:54 Influencers and Streamers
15:18 Local Activations
16:08 The Importance of Platform Performance
16:48 Retention Strategies
23:33 Future Trends in iGaming Marketing
28:37 Conclusion and Final Thoughts
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of The iGaming Experience, host Sam Bhatti discusses the stark contrasts between launching an iGaming brand and an e-commerce store. Broadcasting from Zebra Studios in Podgorica, Montenegro, Sam dives into the complexities of the iGaming industry, addressing misconceptions from the tech and marketing world. He explains the critical differences in business models, the importance of compliance and licensing, the challenges in building a robust tech platform, and the unique strategies for marketing and player acquisition. The episode also underscores the necessity of understanding local market nuances and assembling the right team. Sam aims to provide clarity and preparation for anyone considering the jump from e-commerce to iGaming.
00:00 Introduction to The iGaming Experience
00:16 Comparing iGaming and E-commerce
01:57 E-commerce: Fast and Flexible
03:02 iGaming: A Complex Landscape
03:36 Step-by-Step Comparison
06:05 The Importance of Licensing
07:42 Building the iGaming Platform
12:05 Going Live: The Final Steps
13:43 Marketing and Player Acquisition
16:32 Local Market Knowledge: A Key to Success
21:09 Final Thoughts and Wrap-Up
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of 'The iGaming Experience,' host Sam Bhatti broadcasts from Zebra Studios in Podgorica, Montenegro, to provide an in-depth exploration of sportsbooks.
Sam breaks down what sportsbooks are, how they function, key components such as the front end, odds feed, and trading desk, and essential features like pre-match and live betting, bet slip functionality, and cashout options. He also discusses the rise of player props, micro betting, and the importance of a responsive UI.
Looking ahead, Sam explores future trends including hyper-personalization, voice-activated betting, crypto-native sportsbooks, augmented reality interfaces, and integrated betting communities.
Whether new to iGaming or already in the industry, listeners will gain valuable insights into current standards and upcoming innovations in the world of sportsbooks.
00:00 Introduction to Sportsbooks
00:57 Understanding the Basics of Sportsbooks
01:26 Core Components of a Sportsbook
04:51 Essential Features of a Sportsbook
14:33 Advanced Features and Innovations
20:32 Future Trends in Sportsbooks
25:47 Conclusion and Final Thoughts
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
Unveiling AI's Game-Changing Role in iGaming In this episode of The iGaming Experience, hosted by Sam Bhatti from Zebra Studios in Podgorica, Montenegro, dive into the profound impact of artificial intelligence (AI) on the iGaming industry. Sam demystifies AI, explaining its operational function and current applications in personalized marketing, fraud detection, responsible gaming, and customer support. He provides insights into the future of AI in iGaming, predicting groundbreaking changes in marketing automation, game development, and operational strategy over the next two years. With practical advice for newcomers, Sam emphasizes the importance of understanding AI's basics, data usage in iGaming, and experimenting with AI tools to stay ahead in this rapidly evolving field. Tune in to learn how AI is revolutionizing the industry and what to expect in the near future.
00:00 Introduction and Overview
01:45 Understanding AI in iGaming
03:43 Current Applications of AI in iGaming
14:44 Future of AI in iGaming
25:08 Practical Advice for iGaming Professionals
29:27 Conclusion and Final Thoughts
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of the iGaming Experience, Sam Bhatti explains the basics of blockchain and cryptocurrency within the iGaming industry. He discusses how the blockchain functions as a ledger for recording transactions, the role of cryptocurrencies as tokens that facilitate these transactions, and how these elements are implemented in iGaming. Sam covers key aspects such as how to deposit, play, and withdraw with cryptocurrency, the use of digital wallets, and the growing prominence of cryptocurrency in the iGaming market. He also touches on the regulatory environment, the concept of stablecoins, and newer technologies like NFTs and on-chain wagering. Finally, he introduces the services offered by Zebra Solutions, his company that specializes in integrating cryptocurrency solutions in the iGaming industry.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of The iGaming Experience, host Sam Bhatti delves into the essential role of managed services in the iGaming industry. Aimed at operators, founders, and dreamers looking to break into or scale within the iGaming world, the episode highlights how managed services can streamline operations, save time, and prevent burnout. Sam uses an analogy of running a restaurant to illustrate the complexities of managing an iGaming brand and explains how external expertise can handle backend processes like compliance, customer support, payment processing, and more. The episode underscores the importance of choosing a managed services provider who thinks like an operator and offers actionable advice on selecting the right partner to help scale your iGaming business effectively.
00:00 Introduction and Episode Overview
00:33 The Importance of Managed Services in iGaming
01:30 Analogy: Running a Restaurant vs. iGaming Business
03:57 Breaking Down Managed Services
08:36 Common Misconceptions and Challenges
10:11 Choosing the Right Managed Services Provider
14:31 Conclusion and Future Episodes
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of The iGaming Experience, Sam Bhatti discusses the differences between white label and turnkey solutions in the iGaming industry. Broadcasting from Zebra Studios in Montenegro, Sam explains that white label solutions provide a fully functioning platform managed by the tech provider, allowing operators to focus on branding and marketing. On the other hand, turnkey solutions involve operators bringing their own license, giving them more control over various functionalities but also more responsibilities.
Sam highlights six key features: time to market, licensing, ownership, customization, compliance and KYC, and cost. He notes that the choice between white label and turnkey depends on the operator's goals, resources, and level of involvement. The podcast also touches on emerging hybrid models and the impact of cryptocurrency on the industry.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this solo episode of the iGaming Experience, host Sam Bhatti broadcasts from Podgorica, Montenegro, diving into the fundamental concepts and terminology of the iGaming industry for newcomers and outsiders. He highlights key industry terms such as GGR (Gross Gaming Revenue), NGR (Net Gaming Revenue), RTP (Return to Player), betting turnover, LTV (Lifetime Value), CAC (Customer Acquisition Cost), churn rate, hold ratio, betting frequency, and customer journey. Sam also explains the roles of CRM (Customer Relationship Management) and CMS (Content Management System), as well as the significance of UI (User Interface) and UX (User Experience) in creating an engaging platform. The episode aims to provide listeners with a foundational understanding to accelerate their acclimation to the iGaming world.
00:00 Introduction and Podcast Theme
00:26 Understanding iGaming Jargon
03:04 Gross Gaming Revenue (GGR) Explained
05:25 Net Gaming Revenue (NGR) Breakdown
07:32 Return to Player (RTP) Insights
11:35 Betting Turnover and Handle
13:09 Customer Acquisition Cost (CAC) and Lifetime Value (LTV)
17:13 Churn Rate and Hold Ratio
21:44 Betting Frequency and Customer Journey
25:26 CRM vs CMS
32:24 User Interface (UI) and User Experience (UX)
36:38 Conclusion and Future Topics
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
In this episode of 'The iGaming Experience,' host Sam Bhatti sits down with Stefanos Karakidis, Head of Business Development at Betby, to discuss his extensive 15-year journey in the iGaming industry. Broadcasting from Zebra Studios in Podgorica, Montenegro, they dive into the intricacies of sportsbooks, the evolution of trading, and the unique features that set Betby apart from its competitors. The conversation also explores the role of AI in personalizing user experiences and the growing demand for localized content. Stefanos shares valuable insights for newcomers looking to make their mark in the iGaming sector and emphasizes the importance of continuous learning and resilience. The episode wraps up with an invitation for Stefanos to visit Montenegro for a future in-person session.
00:00 Welcome to the iGaming Experience
00:19 Meet Stefanos Karakidis: A Journey in iGaming
05:25 Understanding Trading in iGaming
13:23 The Role of Customer Support in Career Growth
18:51 Inside the World of Sportsbooks
22:46 Why Betby Stands Out
24:23 Positive Feedback and Initial Thoughts
24:34 Betby: The Sportsbook of Choice
26:28 Innovative Features and AI Integration
31:05 Betby Games and Electronic Leagues
36:17 Future of AI in Sports Betting
39:49 Final Thoughts and Industry Insights
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.
Join host Sam Bhatti in this dynamic episode of the iGaming Experience podcast, broadcasting from the Zebra Studios in Podgorica, Montenegro. Episode three features a special guest, Artyom Matavosyan from EveryMatrix and PartnerMatrix, who shares his invaluable insights into the iGaming industry's networking secrets and growth opportunities. Discover how summits and personal connections can be pivotal in achieving success within the iGaming sphere.
Learn about Armenia's emerging role as a critical hub in the iGaming sector, boasting significant industry presence and safe, vibrant surroundings. Artyom sheds light on the nuances of affiliate marketing and its pivotal role in driving traffic within the industry, underscoring the importance of choosing a scalable and robust affiliate platform. This episode is an essential listen for those seeking to dive into the world of iGaming, offering actionable advice for newcomers and seasoned professionals alike.
Thanks for listening to The iGaming Experience podcast—your spot for learning about the world of iGaming from people in the game.
Shoutout to our sponsor Zebra Solutions, pushing the boundaries of tech innovation in iGaming. Check them out at zebrasolutions.me to see how they're making life easier for operators.
Let's connect! Follow Zebra Solutions on LinkedIn for industry updates and to boost our egos: linkedin.com/company/zebra-solutions-me, and connect with me personally on LinkedIn at linkedin.com/in/sambhatti.
If today's episode provided you any value, please let me know by subscribing, rating, and sharing with your network. That's what all the cool people are doing...
Need more iGaming in your life? Catch all our episodes here.



