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Conversations with the people who are making data work better for government. Federal News Network’s Jory Heckman speaks with federal chief data officers and other experts who are helping agencies use data to improve efficiency and maximize performance.
61 Episodes
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The Department of Veterans Affairs is finding new ways to provide a better customer experience for the millions of veterans it serves — whether online, over the phone, or in person. Deputy Chief Veterans Experience Officer Barbara Morton goes in depth on all things CX at the VA. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Customs and Border Protection (CBP) stands at the intersection of national security and customer experience, balancing its law enforcement mission with a commitment to serve travelers and trade partners efficiently. James McCament, CBP’s chief digital transformation officer, says the agency doesn’t see those priorities as being in conflict. Instead, they reinforce each other.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We hear from Kshemendra Paul, the former assistant IG for cyber assessments and data analytics at the Energy Department and former chief data officer at the Department of Veterans Affairs See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Better service delivery in government means listening to customers, and incorporating that feedback into new features. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Better service delivery in government means listening to customers, and incorporating that feedback into new features. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Trump administration officials are setting a higher minimum occupancy standard for federal buildings, as part of a governmentwide push to bring employees back to the office full time.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Acting GSA Administrator Stephen Ehikian and GSA's Chief AI Officer Zach Whitman talk about opportunities for using AI tools at a recent town hall meeting. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Government Accountability Office is on a mission to “democratize” data, ensuring it is leveraged as a strategic asset, while maintaining the protections. GAO’s Chief Data Officer Lindsey Saul shared these insights during Federal News Network’s AI and Data Exchange. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Government Accountability Office is adopting artificial intelligence and other emerging technology tools to increase its oversight capabilities for the audits and evaluations it conducts of federal programs. GAO’s Chief Data Officer Lindsey Saul says AI tools are helping the agency keep up with the growing volume of audit work requested by Congress. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Artificial Intelligence has the power to transform how federal agencies achieve their missions with greater speed, accuracy, and efficiency. You'll hear from: -Allen Hill, Chief Information Officer, Federal Communications Commission-Col Travis Hartman, Chief Technology Officer, Army Forces Command, U.S. Army-James Palumbo, Deputy Command Information Officer, Naval Facilities Engineering Systems Command-Greg Volynsky, Cofounder & CEO, ParadomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The biggest conversation around government data right now is the question of who should have access to it. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The General Services Administration is on a mission to downsize the federal government’s office space footprint, after taking a closer look at its real estate inventory.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Ccriminals are using artificial intelligence tools to launch more sophisticated fraud schemes, and in greater volumes. But the IRS' criminal investigation branch is also relying on AI tools to stay one step ahead of fraudsters. Jarod Koopman, IRS Criminal Investigations’ executive director of cyber and forensics, joins me with more. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We take a closer look at how hard it is to get AI from proof of concept and into production. Here to talk about it is Dave Vennergrund, the vice president of AI and data insights at GDIT. You'll also hear from Colleen Kummet. She’s the director of health analytics for federal health at GDIT. Later on, you'll hear Marseta Dill, acting chief data officer for the Federal Aviation Administration, talk about FAA's Data Challenge with my colleague Eric White.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The VA is looking at how to keep aging, disabled vets living independently. That’s a key takeaway from a panel I moderated at ATARC’s DevSecOps Summit. On this panel, you’ll hear from Hasan Yasar. He’s the Technical Director of the Continuous Deployment of Capability group at Carnegie Mellon University’s Software Engineering Institute. But first, you’ll hear from VA’s Deputy Chief Health Technology Officer Dr. Joe Ronzio. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
More than a quarter of the federal workforce is feeling burnout, according to a recent Gallup study, making them more likely to leave their agency or feel less engaged in their work. Rob DeSimone, associate principal of workplace initiatives at Gallup, and Mike Ritz, executive director of Gallup’s Federal Government Initiative, go deep into the study's findings. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The State Department sees artificial intelligence as an increasingly valuable tool to meet its mission, and is looking at generative AI to help its employees chart the next step in their careers. Don Bauer, the chief technology officer of the State Department’s Bureau of Global Talent Management goes deep on this topic. We're also joined by several other guests on this ATARC panel. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Kirsten Moncada, OPM’s chief privacy officer, says the rise of AI tools will create more work for privacy officials across the government.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Agriculture Department is on a mission to make its workforce more data savvy. That’s a key focus of its Data Science Training Program and its new department-wide data strategy. For more, we hear from USDA’s Deputy Chief Data Officer Fredy Diaz and the CDO for the Food and Nutrition Service Chris Rottler. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Commerce Chief Data Officer Oliver Wise says the department expects to release the strategy in fall 2024, which will focus on five “cross-bureau” priority areas for data maturity.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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