Happy Market Research Podcast

In this episode of the Happy Market Research Podcast, host Dan Fleetwood chats with Cecilia Rodriguez, research and insights leader at Discover Puerto Rico. Cecilia shares how her team leverages data to better understand travelers, builds trust in the tourism industry, and turns research into strategies that strengthen Puerto Rico’s global brand. From consumer insights to industry trends, this conversation highlights how research drives meaningful traveler experiences and supports destination growth. Guest:Cecilia Rodriguez –  Research and Insights Leader at Discover Puerto Rico, where she uses data to understand traveler behaviors and trends, shaping marketing strategies that enhance the island's global tourism brand. With a background in consumer insights and destination marketing, Cecilia plays a key role in turning research into actionable insights that drive Puerto Rico’s tourism growth. Useful links:Cecilia Rodriguez on LinkedIn: https://www.linkedin.com/in/cecilia-m-rodriguez-mba-86624a16/Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com

In this episode of the Happy Market Research Podcast, host Dan Fleetwood sits down with Brooke Reavey, marketing professor at Dominican University, to talk about the challenges and opportunities in market research education. They explore the rise of survey fraud, why academic trust matters now more than ever, and how competitions and classroom projects are helping prepare students for real-world research. Brooke shares her unique perspective as both a practitioner and educator, reflecting on her journey from industry researcher to professor, and what excites her most about training the next generation of insights professionals. Guest:Brooke Reavey – Associate Professor of Marketing at Dominican University, where she teaches courses in market research, digital marketing, and strategy. Recipient of the John and Jeanne Rowe Distinguished Professorship in the Brennan School of Business, a two-time Fulbright Scholar, and founder and president of the Marketing Research Competition, a national program that bridges the gap between academia and practice, equipping students with the tools they need to succeed in the insights field. Useful links:Brooke Reavey on LinkedIn: https://www.linkedin.com/in/brooke-reavey/Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com 

The opinions expressed in this episode are those of the host and guest only, and do not reflect the views of any company. In this episode of the Happy Market Research Podcast, host Dan Fleetwood sits down with Mary Hayes, Product Insights Manager at L&E Research, to explore the critical balance between AI efficiency and human connection in market research. Mary shares her unique career journey, the role of recruitment in data quality, and why empathy and communication remain irreplaceable in research. If you’ve ever wondered how to maintain quality insights in an AI-driven era, this conversation is packed with practical wisdom and real-world examples. Guest:Mary Hayes –  Product Insights Manager at L&E Research, where she leads a team dedicated to bridging the gap between recruitment and research. With a career spanning facility management, recruiting, programming, marketing, project management, and partnerships, Mary brings a 360-degree perspective to research operations. Her journey began in video editing and evolved through 13 years in hospitality and event management before she transitioned into market research, where she honed her organizational and planning expertise. Useful links:Mary Hayes on LinkedIn: https://www.linkedin.com/in/maryhayes082016/Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com

In this episode of the Happy Market Research Podcast, Dan Fleetwood chats with Doug Keith, Founder of Future Research Consulting, about the evolving landscape of market research. Doug shares his insights on how the industry has changed over the years and the critical need to push past the "safe" middle-ground to embrace true innovation. From the rise of agile research and AI to fostering deeper connections with clients, Doug explains how strategic thinking and curiosity are the keys to driving meaningful change in today’s fast-paced research world. Guest:Doug Keith – Founder of Future Research Consulting. Doug has extensive experience in both qualitative and quantitative research, specializing in blending strategic insight with practical solutions. He is passionate about driving innovation and helping businesses think beyond traditional approaches to stay ahead of market shifts. Topics and timestamps:[00:00] Intro [00:28] Doug Keith’s background and his journey to starting Future Research Consulting [03:00] The biggest changes in market research in recent years [04:33] The balancing act: Good, fast, and cheap in today’s research landscape [05:41] How AI is changing research workflows and removing strategic thinking [08:29] Strategic thinking vs. rushing through tasks in research projects [11:09] The importance of slowing down to improve outcomes [14:10] The dangers of outsourcing too much: Losing touch with the research process [16:53] How to avoid the trap of "safe" research and innovate in your approach [21:20] Take your time and bring something different to the table [23:27] The importance of helping the customer vs. just hitting internal KPIs [25:43] Doug’s advice for market researchers looking to stay ahead of industry trends [30:09] Outro Useful links:Doug Keith on LinkedIn: https://www.linkedin.com/in/doug-keith-futureresearch/Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com

Dan Fleetwood sits down with Josh LaMar, CEO and Co-Founder of Amplinate, to discuss how understanding your customers can exponentially grow your business. From his early days at Microsoft to starting Amplinate, Josh shares how applying customer insights through UX research has led to transformative business decisions. They dive into the importance of asking the right questions, listening to customers, and the role of AI in shaping the future of market research.  Guest:Josh LaMar – CEO and Co-Founder of Amplinate. With over 20 years of experience in UX and research, Josh has worked with industry giants like Microsoft and has a deep passion for transforming how businesses connect with their customers. Through Amplinate, Josh focuses on blending behavioral insights into research to help brands grow. Topics and timestamps:[00:00] Intro [00:34] Josh LaMar’s background and journey to founding Amplinate [01:38] The Preeminence Unbound framework [03:48] The importance of understanding customers to grow your business[06:14] The role of research in connecting business strategy with customer needs [08:07] The relationship between AI and research[09:58] Cross-cultural UX research and why it’s essential for global business strategies [13:39] How small tweaks to your product can drive significant business results[15:08] Josh LaMar and Jay Abraham's upcoming book [17:37] Practical advice for entrepreneurs to innovate and grow their business [20:53] The power of customer conversations over surveys [23:55] Building better relationships in order to get better results[26:58] Tips to create a customer-led, research-driven business [28:48] Book recommendations and influential people in the UX and business world[31:10] Connect with Josh LaMar [31:36] Outro Useful links:Josh LaMar on LinkedIn: https://www.linkedin.com/in/joshlamar/Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com

Dan Fleetwood speaks with Andrew Moffatt, CEO and Co-Founder of Qrious Insight, about the evolution of behavioral research and the challenges with data quality in today's market. Andrew shares how continuous, real-time data collection can solve many of the existing problems in traditional survey-based research. This episode also explores the role of AI, the growing importance of behavioral data, and how brands can better understand consumers by observing their actions rather than relying solely on self-reported answers.  Guest:Andrew Moffatt –  CEO and Co-Founder of Qrious Insight. Andrew has over 25 years of global experience in the insights industry, having successfully built and led sales and operations teams across 20+ markets worldwide. He is dedicated to changing how market research integrates passive behavioral data to provide more accurate, actionable insights. Topics and timestamps:[00:00] Intro [00:41] Andrew Moffatt’s background and the journey to founding Qrious Insight [03:06] The transition from traditional survey methods to behavioral data [04:01] Why behavioral data solves today’s research problems [05:40] The advantages of passive data collection and its implications for research [06:22] How Qrious Insight tracks and collects behavioral data [08:03] How behavioral data complements traditional surveys [13:38] AI’s role in improving data collection and research workflows [15:50] The future of synthetic data and digital twins in behavioral research [18:06] Scaling behavioral research: Challenges and solutions [19:05] What type of projects can benefit from behavioral research [21:09] Advice for improving consumer panel management [23:05] Andrew’s recommended resources for research insights [25:11] Outro Useful links:Andrew Moffatt on LinkedIn: https://www.linkedin.com/in/andrew-moffatt-mrx/Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com

Dan Fleetwood talks with Tyler Lewtan, CEO of Zintro and ThinkEasy, about the real risks plaguing the research industry—from fraudulent respondents to outdated practices. Tyler shares how his journey from sales into research led him to uncover systemic issues in sample quality, and why B2B qual might be the last defense against a growing trust crisis.They explore the rise of synthetic fraud, how AI both threatens and strengthens research workflows, and what Tyler's learned from building a platform focused on quality from the ground up. Plus, Tyler offers candid advice on mentorship, trust-building, and the books that shaped his journey. Guest:Tyler Lewtan – CEO of Zintro and ThinkEasy. A former sales leader turned research innovator, Tyler is passionate about fighting fraud in sampling and improving quality in B2B qual and quant. He’s known for challenging the status quo with sharp insights and tinfoil-hat-worthy metaphors. Topics and timestamps:[00:00] Intro [00:45] Tyler Lewtan’s background and path to CEO [01:16] The data quality crisis: “Fake respondents have great margins” [02:18] Root causes: Inverted reputational risk and lack of accountability [02:41] How to rebuild accountability in sample sourcing [03:56] Client-side fraud prevention tips and sniff tests [06:01] Industry innovation vs. legacy methods [07:01] AI, synthetic respondents, and the role of inclusivity in research [08:17] How AI is reshaping research workflows—benefits and risks [09:16] Will AI take research jobs? Or just reduce demand for projects? [10:41] Big changes coming to the research industry [11:45] GenAI as both disruptor and fraud fighter [13:34] IP rights, ownership, and AI model governance [14:06] Counterintuitive research insights from a failed quant-to-qual pipeline [15:38] What researchers often get wrong: blind spots in automation [16:52] Mentorship, relationships, and in-person connection [17:58] How self-funded research helped shape Tyler’s thinking [18:31] Book rec: Never Split the Difference by Chris Voss [19:24] Where to connect with Tyler and final remarks Useful links:Tim Sanders on LinkedIn: https://www.linkedin.com/in/tyler-lewtan-7bb94546/Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com

In this episode, Dan Fleetwood chats with Tim Sanders, VP of Research at G2, about the 2025 Buyer Behavior Report and why AI is now a baseline expectation, not a bonus. From survey design to buyer churn, Tim explains how AI is reshaping B2B decisions, and what sellers need to know about adoption, value, and the future of software discovery. Guest:Tim Sanders – VP of Research & Insights at G2 and executive fellow at Harvard’s Digital Data Design Institute. Tim is a bestselling author and former Yahoo executive, known for his human-centric take on technology, strategy, and growth. At G2, he leads AI research and buyer trend analysis for the world’s largest software marketplace. Topics and timestamps:[00:00] Intro [00:38] Tim Sanders’ background and role at G2 [02:35] Using AI for survey design, question logic, and visualizations [06:14] AI’s obsession with bias detection [07:37] Why “AI Always Included” became the 2025 headline [08:51] How to spot real vs. superficial AI in software tools [10:41] AI’s core value: optimization, personalization, automation [11:30] Understanding the AI agent gradient: From copilots to systems [14:16] Why enterprise buyers now prioritize adoption over ROI [17:41] The rise of central IT as the main AI funder [20:12] Why marketers must learn to speak to tech leaders [21:35] Which GTM strategies companies are overlooking most [23:05] 4 out of 5 buyers say AI has changed how they research [23:48] 29% of software buyers now start with a chatbot [24:06] How Google is losing ground to AI search in enterprise [25:35] The new buyer path: LLMs → review sites → vendor site [27:31] Why natural language platforms like G2 outperform static sites [29:55] Final advice: get rid of your traditional subscription model [33:02] Outro Useful links:Tim Sanders on LinkedIn: https://www.linkedin.com/in/timsandersDan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwoodLearn more about QuestionPro: https://www.questionpro.com

In this episode, Dan Fleetwood sits down with UX research veterans Nik Blach, former Senior Manager UX Data Research at Epic Games, and Rob Aseron, a research consultant and former Director of UX Research at Zynga, along with Vivek Bhaskaran, founder and CEO of QuestionPro. Together, they unpack how player-centric research drives innovation and engagement in gaming. From measuring "fun" and mastering game mechanics to the real-world impact of surveys on game development, this episode explores how research shapes not only gameplay, but also business strategy.  Guests:Nik Blach – Former UX Data Research Lead at Epic Games, Nik worked on Fortnite, Fall Guys, and Rocket League. His work on MaxDiff surveys directly influenced cosmetic offerings in Fortnite, blending player preference data with real-time product strategy.Rob Aseron – As former Director of UX Research at Zynga, Rob led benchmarking and competitive analysis during the company’s rapid growth. Now a consultant, he helps teams turn research into product strategy.Vivek Bhaskaran – Founder and CEO of QuestionPro, Vivek has 20 years of experience building tools for scalable research. His work spans gaming, healthcare, HR, and CX, empowering teams to act fast on insights. Topics and timestamps:[00:00] Intro [02:08] What UX research looks like inside gaming companies [05:31] Scaling insights for massive player bases [08:21] How feedback changes games [12:33] The risks of simplifying games for mobile [15:06] Measuring “fun” in gaming: Is it even the right metric? [27:38] Qualitative vs. quantitative research workflows [30:24] Building feedback loops into the development process [32:58] Using surveys to answer PM questions [36:32] Feedback loops before release [38:35] AI in research: Use cases, challenges & wins [44:51] Future of survey design: AI-powered storytelling previews [49:22] Final thoughts [50:07] Outro Useful links:Follow Nik Blach on LinkedIn: https://www.linkedin.com/in/nikblach/Follow Rob Aseron on LinkedIn: https://www.linkedin.com/in/robaseron/Follow Vivek Bhaskaran on LinkedIn: https://www.linkedin.com/in/vivekbhaskaran/Follow Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwood/Learn more about QuestionPro: https://www.questionpro.com

In this episode, Dan Fleetwood speaks with Aarti Bhaskaran, Global Head of Research and Insights at Snap. Aarti dives deep into the evolving role of augmented reality in media consumption and its impact on brand marketing, particularly in relation to Gen Z. She shares Snap’s groundbreaking research on generational trends, shopping behaviors, and the future of word-of-mouth marketing in the digital age. From AR lenses to understanding the attention span of Gen Z, this episode is packed with valuable insights for market researchers and marketers alike. Guest:Aarti Bhaskaran – With 19 years of experience in market research, Aarti Bhaskaran is the Global Head of Research and Insights at Snap, leading research on audience behavior, media consumption, and emerging technologies like augmented reality. Topics and timestamps:[00:00] Intro[00:26] Aarti’s background[02:05] Exploring Gen Z’s social media consumption and expectations from brands[4:44] How Gen Z’s approach to content differs from Millennials[6:08] The evolution from filters to AR lenses[7:44] AR’s role in word-of-mouth marketing[11:08] How AR is used for product try-ons[11:43] Snap’s mixed methodology approach[13:20] Gen Z’s higher processing power[16:25] The challenge of proving market research's value[17:48] How researchers can better align their work with business goals[19:39] What market researchers get wrong[22:24] How AI is influencing market research[23:04] Resources that have shaped Aarti's career[25:18] How to connect with Aarti[26:00] Outro Useful links:Follow Aarti Bhaskaran on LinkedIn: https://www.linkedin.com/in/aarti-bhaskaran-b1658414/ Follow Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwood/Learn more about QuestionPro: https://www.questionpro.com

Dan Fleetwood sits down with Bob Fawson, the founder of Data Quality Co-op, a groundbreaking independent clearinghouse for first-party data quality. Bob shares his journey in the market research industry, the critical role of data quality in research, and his insights into how the industry is evolving in the digital age. This episode is filled with valuable advice for researchers looking to navigate the world of data and ensure the highest standards of quality. Guest:Bob Fawson – With 19 years of experience in market research, Bob Fawson is the founder and CEO of Data Quality Co-Op, the industry's pioneering independent clearinghouse for first-party data quality. Topics and Timestamps:[00:00] Intro[00:30] Bob’s journey[01:37] What is Data Quality Co-op?[04:56] The role of technology in data quality[07:15] Data quality challenges[09:50] AI & data quality[11:26] Improving market research[14:45] Advice for new researchers[16:27] Storytelling in market research[19:13] Closing remarks Useful links:Follow Bob Fawson on LinkedIn: https://www.linkedin.com/in/bob-fawson-2590168/Follow Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwood/Learn more about QuestionPro: https://www.questionpro.com

Dan Fleetwood sits down with Jamin Brazil, the original host of the Happy Market Research Podcast, to reflect on the show’s origin, lessons learned from hundreds of interviews, and Jamin’s bold leap into edtech. It’s a heartfelt, wisdom-packed conversation between two seasoned industry leaders. Guest:Jamin Brazil – Former Host of Happy Market Research Podcast, Co-founder of Decipher, former CEO of FocusVision (now Forsta), CRO at Voxpopme, and now COO at Parsec Education, an EdTech company.Topics and Timestamps:[00:00] Guest introduction[01:30] Jamin’s Career Transition: From Market Research to EdTech[02:10] The Broken Education System & Opportunities for Technology[03:24] Why Jamin Started the Happy Market Research Podcast[05:30] Early Challenges and Aspirations for the Podcast[07:43] Behind-the-Scenes Stories from Hosting Hundreds of Episodes[09:55] Memorable Guests and Historical Archive of the Industry[11:14] Advice for Current Market Researchers[12:40] Personal Stories: How Family Values Shaped Jamin’s Work Ethic[14:38] Life Motto "You Get What You Earn" Useful Links:Follow Jamin Brazil on LinkedIn: https://www.linkedin.com/in/jaminbrazil/Follow Dan Fleetwood on LinkedIn: https://www.linkedin.com/in/danfleetwood/Learn more about QuestionPro: https://www.questionpro.com

Dan Fleetwood, President of Research and Insights at QuestionPro, is stepping into the role of host for the Happy Market Research Podcast, marking an exciting new chapter for the show. Dan brings over 15 years of market research experience to the table and is eager to build upon the strong foundation laid by former host Jamin Brazil.​ The podcast will continue to feature expert interviews and discussions on the latest trends and innovations in the market research industry. Dan's enthusiasm for this new role is evident, as he aims to make the podcast a valuable resource for industry professionals.

Our guest today is Reed Cundiff, Chief Executive Officer at the Schlesinger Group.  Founded in 1966, Schlesinger is a leading provider of quantitative and qualitative research solutions and has built and bought leading technology solutions providing customers with both best-in-class service and software. Prior to joining Schlesinger, Reed served as a General Manager at Microsoft, SVP at the Yankee Group, and CEO of the Americas for Kantar. Find Reed Online: LinkedIn: https://www.linkedin.com/in/reed-cundiff-3b0a181/ Schlesinger Group: https://www.schlesingergroup.com/en/  Find Jamin Online: Email: jamin@happymr.instawp.xyz  LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil  Find Us Online:  Twitter: www.twitter.com/happymrxp  LinkedIn: www.linkedin.com/company/happymarketresearch  Facebook: www.facebook.com/happymrxp  Website: www.happymr.com  Music:  “Clap Along” by Auditionauti: https://audionautix.com  This Episode is Sponsored by: HubUX is a research operation platform for private panel management, qualitative automation including video audition questions, and surveys.  For a limited time, user seats are free. If you’d like to learn more or create your own account, visit hubux.com. [00:00:00] Jamin Brazil: Hey, everybody. You are listening to the Happy Market Research Podcast. We have a special guest today, Reed Cundiff. He is the chief executive officer as the Schlesinger Group. Founded in 1966, Schlesinger is a leading provider of qualitative and quantitative research solutions and has built and bought leading technology solutions which now provide companies best-in-class, both in terms of service and software. Prior to joining Schlesinger, Reed has served as a general manager at Microsoft, SVP at the Yankee Group, and CEO of the Americas for Kantar. Reed, thanks so much for making time for us and being on the Happy Market Research Podcast today. [00:00:44] Reed Cundiff: Thanks for having me, Jamin. It's a pleasure to be here. [00:00:50] Jamin Brazil: HubUX is a research operations platform for private panel management, qualitative automation including video audition questions, and surveys. For a limited time, user seats are free. If you'd like to learn more or create your own account, visit hubux.com. I'd like to start out with this context question. Tell us a little bit about your parents, what they did and how that informs what you do today. [00:01:15] Reed Cundiff: I love this question, and probably my mom in particular loves this question. Both my parents worked outside the home. My dad was a mechanical engineer at DuPont for over 30 years. And I have to say, he believed in a structured approach to pretty much everything in life as engineers sometimes do, and also had a real strong belief in efficient execution, whether that was at work, whether that was mowing the lawn or whatever the case may be. And so I think that kind of structured approach and focus on efficiency certainly has showed up in my work life and home life. The interesting blend was my mom was a change management and a talent consultant with Towers Perrin and Watson Wyatt and a few other organizations. And so she honestly built a career around the belief and the power of people and teams to be able to tackle pretty much anything in the world and just the importance of human capital within a business context. So together I feel like honestly, it's pretty logical that I ended up here. I couldn't have told you that at 22, but bent towards a structured understanding of the world and a focus on the people side of business has I think really driven me to where I am now. [00:02:44] Jamin Brazil: It is a special skill set that you possess and that has thankfully been installed by your family, that both probably in terms of DNA and also obviously observational. So that's super interesting.

Our guest today is Jessica Nordell, Author and Speaker. In 2021 she published The End of Bias: A Beginning: The Science and Practice of Overcoming Unconscious Bias.  Jessica has served as a teacher and journalist. She studied Physics at MIT, and holds a degree in physics from Harvard and an MFA in Poetry from the University of Wisconsin-Madison,  Find Jessica Online: LinkedIn: https://www.linkedin.com/in/jessica-nordell-48319748/  The End of Bias: A Beginning: The Science and Practice of Overcoming Unconscious Bias: https://www.amazon.com/End-Bias-Overcoming-Transforming-Companies/dp/1250186188  Find Jamin Online: Email: jamin@happymr.instawp.xyz  LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil  Find Us Online:  Twitter: www.twitter.com/happymrxp  LinkedIn: www.linkedin.com/company/happymarketresearch  Facebook: www.facebook.com/happymrxp  Website: www.happymr.com  Music:  “Clap Along” by Auditionauti: https://audionautix.com  This Episode is Sponsored by: HubUX is a research operation platform for private panel management, qualitative automation including video audition questions, and surveys.  For a limited time, user seats are free. If you’d like to learn more or create your own account, visit hubux.com.  [00:00:00] Jamin Brazil: Hey everyone. You're listening to the Happy Market Research Podcast. I'm Jamin Brazil your host. Our guest today is Jessica Nordell, Author and Speaker. In 2001, she published The End of Bias: A Beginning. That will be the topic for today’s episode. Jessica has served as a teacher and journalist. She studied physics at MIT and holds a degree in physics from Harvard and an MFA in poetry from the University of Wisconsin, Madison. Jessica, welcome to the Happy Market Research Podcast. [00:00:32] Jessica Nordell: Thank you so much for having me. [00:00:36] Jamin Brazil: HubUX is a research operations platform for private panel management, qualitative automation including video audition questions and surveys. For a limited time user seats are free. If you'd like to learn more or create your own account visit hubux.com. It is an honor to have you. I'm really excited about jumping into the topic of your book but before we do, I like to provide a little bit of context. Please tell us about your parents, specifically what they did and how that informs what you do today? [00:01:07] Jessica Nordell: That's such an interesting question. I think it was more- I'll tell you what my parents did. I think it was actually more kind of their approach to life that really influenced what I did with my own career. My dad is a retired physician. My mom was a counselor before my sister and I were born. Then after we were born, she stepped back from that role and shifted her attention to researching the stock market. She became kind of an auto didact with investments and kind of understanding companies and how to make sense of companies stock performances. That became her kind of main activity as we were growing up. I think it was really my parents kind of spirit of curiosity that really influenced my choices in my career. There was always this kind of attitude in my house that if you didn't know something, you should go find out the answer. We have a world book encyclopedia and whenever my sister and I had a question about something in the world, my parents would say, why don't you go look it up. I think that really fostered my spirit of curiosity and of just like trying to seek out answers all the time. Which then became my career really as a journalist. That's what we do. We try to uncover what's really going on and try to understand a particular issue from all angles. [00:02:40] Jamin Brazil: What year did your mom make the career shift to stock analysis? [00:02:45] Jessica Nordell: I think it would have been sort of the early 80's. [00:02:49]

My guest today is Dr. Emmanuel Probst, the Global Lead of Brand Thought-Leadership & Senior Vice President of Brand Health Tracking at IPSOS, Author, and Professor at UCLA. Founded in 1975 and headquartered in Paris France, Ipsos is among the largest global market research and consulting firms. Ipsos has over 18,000 employees and serves more than 5,000 brands.  Find Emmanuel Online: LinkedIn: https://www.linkedin.com/in/emmanuelprobst/  Website: https://www.ipsos.com/en-us  Brand Hacks: How to Build Brands by Fulfilling the Customer Quest for Meaning: https://www.amazon.com/Brand-Hacks-Fulfilling-Consumer-Meaning/dp/1576879828  Find Jamin Online: Email: jamin@happymr.instawp.xyz  LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil  Find Us Online:  Twitter: www.twitter.com/happymrxp  LinkedIn: www.linkedin.com/company/happymarketresearch  Facebook: www.facebook.com/happymrxp  Website: www.happymr.com  Music:  “Clap Along” by Auditionauti: https://audionautix.com  This Episode is Sponsored by: The Michigan State University’s Master of Science in Marketing Research Program delivers the #1 ranked insights and analytics graduate degree in three formats:  Full-time on campus  Full-time online  Part-time online NEW FOR 2022:  If you can’t commit to their full degree program, simply begin with one of their 3-course certificates: Insights Design or Insights Analysis.  In addition to the certification, all the courses you complete will build toward your graduation. If you are looking to achieve your full potential, check out MSMU's programs at: broad.msu.edu/marketing. HubUX is a research operation platform for private panel management, qualitative automation including video audition questions, and surveys. For a limited time, user seats are free. If you’d like to learn more or create your own account, visit hubux.com. [00:00:00] Jamin Brazil: Hi, everybody, I'm Jamin. You're listening to the Happy Market Research Podcast. Our guest today is Dr. Emmanuel Probst, the global leader of brand Thought Leadership and Senior Vice President of Brand Health Tracking at Ipsos. He's also an author and professor at UCLA. Founded in 1975 and headquartered in Paris, France, Ipsos is among the largest global market research and consulting firms. Ipsos has over 18,000 employees and serves more than 5000 brands. Emmanuel, thank you so much for joining me on the Happy Market Research podcast today. [00:00:34] Emmanuel Probst: Jamin, thank you so much for having me on the show, and it's so great to be connecting with you and reconnecting with your audience, your community. It's always a pleasure coming on the podcast. [00:00:47] Jamin Brazil: The Michigan State University's Master of Science in Marketing Research Program delivers the number one ranked insights and analytics degree in three formats. Full time on campus, full-time online, and part-time online. New for 2022, if you can't commit to their full degree program, simply begin with one of their three core certifications, Insights Design or Insights Analysis. In addition to the certification, all the courses you complete will build towards your graduation. If you're looking to achieve your full potential, check out MSNUs program at B-R-O-A-D. msu. edu/marketing. Again, B-R-O-A-D-.-M-S-U. edu/marketing. WX is a research operations platform for private panel management, qualitative automation, including video audition questions and surveys. For a limited, time user seats are free if you'd like to learn more or create your own account visit HubUX.com. So on September 7th, 2021, you released Brand Hacks, how to build brands by fulfilling the customer quest for meaning. It had outstanding content, like I went through that book, I literally read that book three times on a trip to Europe there and back. And it was transformational for me,

My guest today is Susan Fader, keynote speaker and founder of FaderFocus.  Susan has run FaderFocus as a Business Strategist & Transformationalist Catalyst specializing in Qualitative methods and strategic consulting. She helps clients achieve focus and get “unstuck”, reframing their energies, their confirmational biases, and the traditional ways of segmenting their customers.  Find Susan Online: LinkedIn: https://www.linkedin.com/in/fadersusan/  FaderFocus: https://www.faderfocus.com/  Find Jamin Online: Email: jamin@happymr.instawp.xyz  LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil  Find Us Online:  Twitter: www.twitter.com/happymrxp  LinkedIn: www.linkedin.com/company/happymarketresearch  Facebook: www.facebook.com/happymrxp  Website: www.happymr.com  Music:  “Clap Along” by Auditionauti: https://audionautix.com  This Episode is Sponsored by: The Michigan State University’s Master of Science in Marketing Research Program delivers the #1 ranked insights and analytics graduate degree in three formats:  Full-time on campus  Full-time online  Part-time online NEW FOR 2022:  If you can’t commit to their full degree program, simply begin with one of their 3-course certificates: Insights Design or Insights Analysis.  In addition to the certification, all the courses you complete will build toward your graduation. If you are looking to achieve your full potential, check out MSMU's programs at: broad.msu.edu/marketing. HubUX is a research operation platform for private panel management, and qualitative automation including video audition questions, and surveys.  For a limited time, user seats are free. If you’d like to learn more or create your own account, visit hubux.com.  [00:00:00] Jamin Brazil: Hey, everybody, I'm Jamin. You're listening to the Happy Market Research Podcast. Our guest today is Susan Fader, keynote speaker and founder of Fader Focus. Susan has run Fader Focus as a business strategist and transformationalist catalyst specializing in qualitative methods and strategic consulting. She helps clients achieve focus and get unstuck, reframing their energies, their conformational biases, and the traditional ways of segmenting their customers. Susan, welcome back to the Happy Market Research Podcast. [00:00:36] Susan Fader: I'm very happy to be here and talk with you again. [00:00:42] Jamin Brazil: The Michigan State University's Master of Science in Marketing Research Program delivers the number 1 ranked insights and analytics degree in three formats, full-time on campus, full-time online, and part-time online. New for 2022, if you can't commit to their full-degree program, simply begin with one of their three-course certifications, Insights Design, or Insights Analysis. In addition to the certification, all the courses you complete will build towards your graduation. If you're looking to achieve your full potential, check out MSU's program at broad. msu. edu slash marketing, again broad. msu. edu/marketing. Hub UX is a research operations platform for private panel management, qualitative automation, including video edition questions, and surveys. For a limited time, user seats are free. If you'd like to learn more or create your own account, visit hubux.com. Before we get into the core content, I wanted to talk briefly about your speaking. You have been a speaker since I've known you anyway, various industry events, but more recently you've been brought in for corporations to talk to them and their off-sites. I'm just curious, is this a trend for your career, and what are they bringing you in for? [00:02:13] Susan Fader: They're bringing me in for really my original thinking of reframing how you think about business challenges, because a lot of businesses are like these cars that are stuck in the mud and the tire keeps spinning and you're doing the same thing.

My guest today is Anne Beall, Founder and CEO of Beall Research.  Founded in 2003, Beall Research is a strategic market research firm based in Chicago that services some of today’s top brands.  Anne holds a Ph.D. from Yale and has worked at Boston Consulting Group and National Analysts.   Find Anne Online: LinkedIn: https://www.linkedin.com/in/annebeall/  Website: https://beallrt.com/  Strategic Market Research: A Guide to Conducting Research that Drives Businesses: https://www.amazon.com/Strategic-Market-Research-Conducting-Businesses/dp/B0BMSNY2C2/ref=sr_1_1?crid=35L8235YT857C&keywords=strategic+market+research&qid=1669655461&sprefix=%2Caps%2C114&sr=8-1 Find Jamin Online: Email: jamin@happymr.instawp.xyz  LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil  Find Us Online:  Twitter: www.twitter.com/happymrxp  LinkedIn: www.linkedin.com/company/happymarketresearch  Facebook: www.facebook.com/happymrxp  Website: www.happymr.com  Music:  “Clap Along” by Auditionauti: https://audionautix.com  This Episode is Sponsored by: This episode is brought to you by Michigan State's Marketing Research program. Are you looking for higher pay, to expand your professional network, and to achieve your full potential in the world of market research? Today, the program has tracks for both full-time students and working professionals. They also provide career support assisting students to win today’s most sought-after jobs. In fact, over 80% of Michigan State's Marketing Research students have accepted job offers 6 months prior to graduating. The program has three formats: The first is a Full-Time 100% Online program taught over 12-months starting in January 2022 The second is a Part-Time 100% Online program that is 20-months. This one starts in May 2022 and is specifically designed for working professionals, And of course, they offer a Full-Time 12-month in-person experience that starts in September 2022 All programs include real-world experience and full-time job placement support. If you are looking to achieve your full potential, check out MSMU's programs at: broad.msu.edu/marketing  It costs nothing to get more details. Take the time, invest in yourself. You are worth it and your future self will thank you. Class sizes are limited, so please, check it out today.  This episode is brought to you by  HubUX is a research operation platform for private panel management, qualitative automation including video audition questions, and surveys. For a limited time, user seats are free. If you’d like to learn more or create your own account, visit hubux.com. [00:00:00] Jam Brazil: Hi, I'm Jamin. You're listening to the Happy Market Research Podcast. Our guest today is Anne Beall, founder and CEO of Beall Research. Founded in 2003, Beall Research is a strategic market research firm based in Chicago that services some of today's top brands. Anne holds a PhD from Yale and has worked at Boston Consulting Group and National Analysts. Anne, thank you very much for joining me on the Happy Market Research podcast today. [00:00:27] Anne Beall: Well thank you for having me. I feel so happy just being here. [00:00:35] Jam Brazil: The Michigan State University's Master of Science in marketing research program delivers the number one ranked insights and analytics degree in three formats. Full time on campus, full time online and part time online. New for 2022, if you can't commit to their full degree program simply begin with one of their three core certifications. Insights design or insights analysis. In addition to the certification all the courses you complete will build towards your graduation. If you're looking to achieve your full potential check out MSNU's program at B-R-O-A-D.msu.edu/marketing. Again, B-R-O-A-D.msu.edu/marketing. HubUX is a research operations platform for private panel manage...

Our guest today is Hunter Thurman, President of Alpha-Diver.  Alpha-Diver is a consultancy that leverages neuroscience to help brands target the right consumers and identifies the best moments for activation.  Prior to starting Alpha-Diver, Hunter served as a Consultant for WPP in Global Insights, Strategy, and Innovation. Additionally, he served as an Innovation Strategy Mentor at The Brandery. Find Hunter Online: LinkedIn: https://www.linkedin.com/in/hunterthurman/ Alpha-Diver: https://www.alpha-diver.com/  Find Jamin Online: Email: jamin@happymr.instawp.xyz  LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil  Find Us Online:  Twitter: www.twitter.com/happymrxp  LinkedIn: www.linkedin.com/company/happymarketresearch  Facebook: www.facebook.com/happymrxp  Website: www.happymr.com  Music:  “Clap Along” by Auditionauti: https://audionautix.com  This Episode is Sponsored by: This episode is brought to you by Michigan State's Marketing Research program. Are you looking for higher pay, to expand your professional network, and to achieve your full potential in the world of market research? Today, the program has tracks for both full-time students and working professionals. They also provide career support assisting students to win today’s most sought-after jobs. In fact, over 80% of Michigan State's Marketing Research students have accepted job offers 6 months prior to graduating. The program has three formats: The first is a Full-Time 100% Online program taught over 12-months starting in January 2022 The second is a Part-Time 100% Online program that is 20-months. This one starts in May 2022 and is specifically designed for working professionals, And of course, they offer a Full-Time 12-month in-person experience that starts in September 2022 All programs include real-world experience and full-time job placement support. If you are looking to achieve your full potential, check out MSMU's programs at: broad.msu.edu/marketing  It costs nothing to get more details. Take the time, invest in yourself. You are worth it and your future self will thank you. Class sizes are limited, so please, check it out today.  This episode is brought to you by  HubUX is a research operation platform for private panel management, qualitative automation including video audition questions, and surveys.  For a limited time, user seats are free. If you’d like to learn more or create your own account, visit hubux.com. [00:00:00] Jamin Brazil: Hi everyone. You're listening to the Happy Market Research podcast. Our guest today is Hunter Thurman, President of Alpha-Diver. Alpha-Diver is a consultancy that leverages neuroscience to help brands target the right consumers and identify the best moments for activation. Prior to starting Alpha-Diver, Hunter served as a consultant at WPP and Global Insights of Strategy and Innovation. Additionally he served over a decade as an innovation strategy mentor at the Brandery. Hunter, welcome to the Happy Market Research podcast. [00:00:36] Hunter Thurman: Great, thank you. Great to be here. [00:00:41] Jamin Brazil: The Michigan State University's Master of Science in marketing research program delivers the number one ranked insights and analytics degree in three formats. Full time on campus, full time online and part time online. New for 2022. If you can't commit to their full degree program, simply begin with one of their three core certifications. Insights design or insights analysis. In addition to the certification all the courses you complete will build towards your graduation. If you're looking to achieve your full potential check out MSNU's program at B-R-O-A-D. M-S-U. edu/marketing. Again, B-R-O-A-D. M-S-U. edu/marketing. WX is a research operations platform for private panel management, qualitative automation including video audition questions and surveys.