Stolen Podcast

Deep in Cambodia's remote border region, journalists Lindsey Kennedy and Nathan Southern found something that wasn't on any map — a sprawling scam compound now known as Mansion 8. In this episode of Stolen, host Erin West and The Eyewitness Project team break down how a field discovery became an international sanctions target, what the UK action means for pig butchering networks, and why the crackdown is far from over. You Can Help: Donate to the GoFundMe campaign to help trafficking survivors return to their home countries.  5 Key Points: The Status of the Scam Economy in Cambodia Crackdowns are theater, not enforcement. It's planned economic development, not opportunistic crime. The sanctions against Chen Zhi and the Prince Group caused chaos, but not closure. The system is re-victimizing trafficking survivors. The scam industry is globalizing. Episode Notes and Video  https://operationshamrock.org/podcast/stolen   Sponsors   We're grateful to Sumsub for supporting travel to support Erin's investigation in Cambodia. Thank you to our Stolen podcast sponsors, ‪Biocatch and Scamnetic.‬ --- Subscribe to the Stolen podcast for straight truth, survivor-centered storytelling, and bold conversations about the scamdemic and the people fighting back.

When no one believed them, The Eyewitness Project's Nathan and Lindsay kept reporting. Now the world is paying attention. Erin West talks with the investigative journalists whose frontline work in Cambodia is driving real change in how governments and law enforcement respond to transnational scam compounds. In the first of a two-part conversation, Lindsey and Nathan trace the arc from Sihanoukville’s casino boom and China’s capital flight crackdown to the rise of sprawling scam compounds that now dot Cambodia’s borders. Episode notes and video: https://operationshamrock.org/podcast/stolen --  Episode Sponsors   Thank you to our Stolen podcast sponsors, ‪Biocatch and Scamnetic. --- Subscribe to Stolen for straight truth, survivor-centered storytelling, and bold conversations about the scamdemic and the people fighting back.

Fraud Detective Marc Evans provides insight into how scammers use social engineering to scam individuals and businesses. Episode 46: Erin West sits down with Marc Evans, an active metropolitan fraud detective and the founder of Fraud Hero, for a deep dive into the mechanics of modern social engineering scams. Marc brings front-line insight into the schemes hitting hardest right now—from tech-support cons and business email compromise to casino heists pulled off entirely over the phone. He traces his own path into fraud investigation, including a personal brush with identity theft that almost cost him his law-enforcement career before it began.  Marc and Erin unpack how scammers exploit psychology — manufacturing authority, urgency, and trust — to steal money before victims even realize what has happened. They talk about how cryptocurrency ATMs have become the payment method of choice for scammers, and cover the efforts to rein them in. Marc shares his vision for Fraud Hero, an education platform designed to stop scams before they start by giving everyday people and businesses the knowledge he uses on the job.

AARP’s Amy Nofziger outlines why scams keep working, who they really target, and what actually helps people heal. Amy Nofziger has spent 24 years running AARP's Fraud Watch Network Helpline — and the one thing she wants every victim to know is this: you are not alone, and this is not your fault. In this episode, Erin and Amy dig into why shame keeps victims silent, why the loneliness epidemic is a scammer's best weapon, why brilliant people fall hardest, and why if your gut felt off — that was your body trying to protect you. If you've been scammed, love someone who has, or just want to understand why these crimes are so devastatingly effective, this episode is for you. If you or someone you love has been scammed, pick up the phone — the first call is the first step to getting your power back. Call AARP's Fraud Watch Helpline: 1-877-908-3360.   Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

What if the person on your screen isn't real? Author and cybersecurity expert Perry Carpenter joins Erin West to break down how deepfakes, AI-generated voice cloning, and synthetic media have become the scammer's most powerful weapons — and why your own desire to believe is their greatest asset. Perry is the author of Faik: A Practical Guide to Living in a World of Deepfakes, Disinformation, and AI-Generated Deception, and he doesn't pull punches. In this episode, he live-demos deepfake face-swapping technology that costs $60 and installs like any app, explains why deepfake detection software is always one step behind, and reveals how scam operations run Telegram channels where criminals share tips, troubleshoot their tech, and celebrate their "sales goals." Erin and Perry also dig into the psychology that makes victims so vulnerable — and what regular people can do right now to stay grounded in a world where reality is increasingly malleable. You'll learn: How cheaply and easily deepfake face and voice tech is available to scammers today Why confirmation bias is more dangerous than the technology itself The difference between AI, deepfakes, and synthetic media — and why it matters What to tell your family members about verifying what they see online Why scam compounds operate like legitimate businesses — complete with Telegram support channels Perry and Erin will both be speaking at SXSW 2026 — catch them live in Austin.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Episode 43: Ken Westbrook shares how his mother got him into fighting scams, the challenge in measuring the scale of scams, and the actions the U.S. needs to take to better fight scams. When Ken Westbrook's elderly mother was targeted by a phantom hacker scam, he did what any former CIA analyst would do — he investigated. What he found shocked him: hundreds of billions of dollars draining from American pockets each year, flowing directly to transnational organized crime, and no one in the federal government in charge of stopping it. In this episode of Stolen, Erin West sits down with Ken Westbrook, founder of Stop Scams Alliance, to talk solutions. Ken lays out a concrete three-step plan to turn the tide: a White House coordinator for fraud modeled after drug policy reform, a national data fusion center inspired by NCMEC, and stronger authentication standards for financial ads online. They also dig into the most comprehensive scam survey ever conducted — a Gallup study that will finally give policymakers the data they need to act. America is losing this fight because we're not organized. Ken Westbrook has a plan to change that.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Episode 42: What do synthetic identities, bust-out credit card fraud, and pig butchering scams have in common? More than you'd think. In this episode of Stolen, Erin sits down with Steve Lenderman — a 26-year fraud prevention veteran who's worked across credit cards, PayPal, FinTech, and payroll — for a masterclass on how financial fraud really works, and why so many institutions are still failing victims. Steve breaks down synthetic identity fraud (what it is, how it started, and why "digital ghosts" are now being used to launder scam proceeds), explains the mechanics of bust-out fraud in plain English, and connects the dots between old-school financial crime and today's cryptocurrency scams. He also gets into what banks could be doing right now — from device fingerprinting to behavioral analytics — to detect and protect customers before a pig butchering scam spirals out of control. Plus: the fraud triangle, why KYC is not a fraud control, and why having great data scientists on your team means nothing if they don't understand what a scam actually looks like.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Episode 41: Erin West returns to Cambodia to investigate whether the world’s largest pig butchering scam operations are truly shutting down—or simply regrouping. From Phnom Penh to Sihanoukville, she walks inside abandoned scam compounds, examines the crackdown tied to Chen Zhi and Prince Group, and exposes the human trafficking driving global crypto fraud. Are these compounds finished—or just paused? This episode reveals what American victims are really up against. Thank you to Sumsub for supporting the travel to Cambodia. Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Episode 40: Erin West and Scamnetic CEO Al Pascual discuss the growing issue of scams and the development of innovative technology solutions to combat them. They explore the importance of technology in monitoring communications, verifying identities, and providing evidence to help individuals recognize scams. Their conversation also highlights how AI and deepfake technology is making scams more effective and the need for a comprehensive approach to scam prevention that involves education, technology, and community support.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Episode 39: #whatifwecould actually slow the global scam epidemic? In this episode of Stolen, Erin West speaks with former bank executive and fraud leader Donna Turner about the hard truths behind scam prevention — including why banks can’t solve this alone, how outdated rules are protecting criminals, and what regulators, fintech, telecom, and social platforms need to do next. This is a candid conversation about incentives, liability, human behavior, and why small, imperfect steps today beat perfect solutions that never arrive.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Update from Cambodia: Shakilu was released from the scam compound where he’d been trafficked and forced to scam, but he’s now trapped with no way to get home.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

In this episode of Stolen, Erin West shares an update she never expected to give. Months ago, Erin was in regular contact with a young man from Uganda who had been trafficked into a scam compound in Cambodia. Beaten, confined, and forced to scam victims around the world, he disappeared in late September—leading Erin to fear the worst. Then, a WhatsApp message arrived. This episode unpacks what happened next—and why his “release” from the compound is not the happy ending it might sound like. Erin pulls back the curtain on the humanitarian crisis unfolding in Cambodia right now: thousands of trafficking victims suddenly pushed onto the streets with no money, no valid documents, no clear path home, and constant fear of arrest. This is the other side of the scamdemic—the side we don’t talk about enough. The human cost. The broken systems. And the hard truth that shutting down scam compounds without a plan doesn’t equal freedom. A raw, urgent update from the front lines of a crisis that is far from over.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

The future of AI education isn’t coming from a boardroom—it’s coming from a high school classroom. Erin West speaks with student innovator Adya Tewari.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

In this episode of Stolen, Erin West talks with cybercrime expert Gary Warner about the solution he helped build through Intelligence for Good—a nonprofit that provides solutions by identifying scam websites, tracing crypto wallets, and disrupting transnational fraud at scale. Gary explains how this model works in practice: his team uncovers fake investment platforms, extract wallet addresses, and feed that intelligence directly to crypto exchanges, analytics firms, and law enforcement partners—resulting in wallets being flagged, transactions blocked, and scam operations forced to rebuild from scratch. This is what real disruption looks like: not awareness alone, but making scams slower, more expensive, and harder to run. If you’re looking for a practical, scalable response to pig butchering scams and organized cybercrime, this episode shows what’s actually working.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

In this episode of Stolen, Erin West is joined by researcher and investigator Jake Sims to break down the unprecedented arrest and deportation of Chen Zhi, one of the most powerful scam kingpins operating out of Cambodia. They unpack how years of investigative journalism, evidence gathering, sanctions, and sustained pressure led to real accountability—and why this case matters for the global fight against pig butchering scams, human trafficking, and transnational organized crime. Erin and Jake also discuss what the arrest didn’t solve, the intelligence gaps it leaves behind, and what governments, media, and the private sector must do next to dismantle scam states for good.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Even scam-savvy families aren’t immune. In this episode of Stolen, host Erin West—former prosecutor and national expert on transnational fraud—shares a deeply personal story: how her own family member was devastated by a Publisher’s Clearing House scam, despite doing “everything right.” From coached gift card purchases at Target to fake FBI agents, burner phones, and an unrelenting flood of follow-on scams, Erin walks listeners through how modern fraud actually works—and why education and awareness alone are failing victims. This episode breaks down: How Publisher’s Clearing House scams really operate Why seniors remain vulnerable even with safeguards in place How scammers maintain psychological control over victims What happens after the first scam—and why victims are relentlessly retargeted Why 2026 must be the year we move from awareness to real, scalable solutions Erin also lays out what’s next: the technologies, partnerships, and cross-industry collaboration that can stop scams before they reach our loved ones. If you think “this would never happen to my family,” this episode is for you.   Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock. Learn more about Operation Shamrock: operationshamrock.org Meet Our Sponsors BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate. Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

In this episode of Stolen, Erin West sits down with sextortion expert Paul Raffile to expose the fastest-growing and most lethal online scam targeting teen boys. They break down how financially motivated sextortion works, who’s behind it, why cases are exploding, and what parents, platforms, and law enforcement must do now to stop it. This is a conversation every parent needs to hear.

Jane thought she was talking to Amazon, her bank, the FTC, and the Social Security Administration. She wasn’t. Over the course of several days, scammers used authority, isolation, and fear to walk her—step by step—into withdrawing and shipping her own money in what felt like a legitimate government process. In this episode of Stolen, host Erin West breaks down a highly sophisticated phone scam that nearly wiped Jane out—and explains why this can happen to smart, cautious people. You’ll hear exactly how the scam worked, why it felt real at every turn, and how one bank manager asking a single question stopped it before it went even further. This episode exposes the psychology behind modern financial fraud, the danger of shame and silence, and why survivor stories are one of the most powerful tools we have to stop the scamdemic.

In this explosive episode of Stolen, Erin West sits down with Jake Sims—Harvard fellow and global expert on transnational organized crime—to unpack two massive developments: the damning Reuters leak about Meta’s scam ad revenue, and the escalating military clash on the Thai-Cambodian border tied directly to scam compounds. Jake reveals what happened inside his high-pressure GASA “fireside chat” with Meta, why trust in big platforms is collapsing, and how scam centers are shaping geopolitics in real time. This is the episode you listen to if you want the truth behind the headlines.

Erin West delivers the keynote she planned give at the American summit of the Global Anti-Scam Alliance—an unfiltered, no-fluff breakdown of the global scam crisis, Southeast Asia’s compounds, Big Tech’s profits, and why 2026 must be the year we divide and conquer. This episode exposes the truth, calls out the enablers, and lays out what must happen to finally fight the scamdemic.