Get the Elephant Out of the Room: Outsmart Difficult People at Work

Coaching is an exploding industry with so many people offering services and indeed using coaches, but is it easy to set up an internal coaching programme? Not as easy as you think. As a follow up to the conversation with Harriet Nelson, in this skills sprint I summarise my thinking. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠⁠  ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online ⁠www.foxleigh.net⁠ ⁠Chris Webber | LinkedIn⁠ ----------------------------------------------------------- Harriet is an executive coach, facilitator and programme designer. She has multi-sector experience including banking, technology, private equity, insurance, pharmaceuticals, FMCG, charities and NGOs. Her clients view her as a trusted partner and her style is calm, thoughtful and authentic. She skilfully blends challenge and support to build a creative and transformative space that enables her clients to learn about themselves and gain broader insights in order to achieve their goals. Many clients have worked with her to evolve their leadership, build confidence in demanding situations and discover how they can be at their authentic best, gain systemic insights or as they transition into a new organisation or significantly different role. Outcomes include greater self-awareness and personal impact, clarity on purpose and higher performance. She is accredited at PCC level with the International Coaching Federation, has an MSc in Occupational Psychology, a BA (Hons) Philosophy and Diplomas in both Psychology and Coaching. She is an External Tutor with Henley Business School and is a graduate of the Practitioner programme with Coaching Constellations so she approaches her work with a systemic stance. ⁠Harriet (Jarman) Nelson | LinkedIn

Many businesses want to save money by appointing internal coaches from their senior people, but is this a smart approach? Harriett was an internal coach and she tells us what it takes to be a coach and what is required to set up an internal programme. Her experiences changed her life, but an internal coaching framework is not a quick and cheap strategy. Find out why and what is involved in this conversation. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠  ----------------------------------------------------------- For more information about Chris Webber and Foxleigh Commercial Performance find us online www.foxleigh.net Chris Webber | LinkedIn ----------------------------------------------------------- Harriet is an executive coach, facilitator and programme designer. She has multi-sector experience including banking, technology, private equity, insurance, pharmaceuticals, FMCG, charities and NGOs. Her clients view her as a trusted partner and her style is calm, thoughtful and authentic. She skilfully blends challenge and support to build a creative and transformative space that enables her clients to learn about themselves and gain broader insights in order to achieve their goals. Many clients have worked with her to evolve their leadership, build confidence in demanding situations and discover how they can be at their authentic best, gain systemic insights or as they transition into a new organisation or significantly different role. Outcomes include greater self-awareness and personal impact, clarity on purpose and higher performance. She is accredited at PCC level with the International Coaching Federation, has an MSc in Occupational Psychology, a BA (Hons) Philosophy and Diplomas in both Psychology and Coaching. She is an External Tutor with Henley Business School and is a graduate of the Practitioner programme with Coaching Constellations so she approaches her work with a systemic stance. Harriet (Jarman) Nelson | LinkedIn

In this episode we involve our expert panel audience and debate the radically different approach to leadership - focus on followership. Fielding questions and challenges from the audience Tony emphasises the points and the process. We discuss the importance of rituals and how these can unify and inspire generations of teams ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠  ----------------------------------------------------------- Tony is a organisational development consultant with 20 years of experience in organisational transformation, leadership development and coaching. His work involves guiding organisations through change to become the best versions of themselves. We firmly believe that transformative leadership growth is rooted in deep personal learning, and this principle guides our approach every step of the way. By creating an environment that encourages introspection, self-awareness, and genuine connection, we help leaders unlock their full potential and navigate the complexities of their roles with greater clarity, empathy, and effectiveness. Our relational and culturally sensitive methodology ensures that the insights gained through our work resonate profoundly, empowering leaders to drive lasting, positive change within their organisations and beyond. --------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Tony Belgrave LinkedIn: https://www.linkedin.com/in/tonybelgrave/

Leaders do not to be charismatic and extroverted. Leaders are not born, they can be built if instead of focusing on themselves, they focus on building followership. In this special episode recorded with an audience in London we discuss the process and how it is radically different and challenging to the traditional leadership programmes. Learn how you can adopt this methodology to become a truly impactful leader ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠⁠  ----------------------------------------------------------- Tony is a organisational development consultant with 20 years of experience in organisational transformation, leadership development and coaching. His work involves guiding organisations through change to become the best versions of themselves. We firmly believe that transformative leadership growth is rooted in deep personal learning, and this principle guides our approach every step of the way. By creating an environment that encourages introspection, self-awareness, and genuine connection, we help leaders unlock their full potential and navigate the complexities of their roles with greater clarity, empathy, and effectiveness. Our relational and culturally sensitive methodology ensures that the insights gained through our work resonate profoundly, empowering leaders to drive lasting, positive change within their organisations and beyond. --------------------------------------------------------- -Foxleigh Commercial Website: ⁠⁠https://foxleigh.net/⁠⁠ -Chris Webber's LinkedIn:  ⁠⁠https://www.linkedin.com/in/chris-webber-uk⁠⁠ -Tony Belgrave LinkedIn: ⁠https://www.linkedin.com/in/tonybelgrave/⁠

As a leader, one of the key challenges is ensuring your team takes responsibility for tasks. Jo Keeler works with teams around the world to help them operate more effectively. She shares her advice for leaders who want to get more from their people through creating accountability and sharing skills. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠  ----------------------------------------------------------- Belbin starts with the team. Belbin helps you develop your people, attract and retain talent, and turbo-charge your team's performance.  Jo Keeler is the Managing Director of Belbin Ltd, an Employee Ownership Trust. During her 23-year tenure at Belbin, Jo has been responsible for spearheading strategic and operational activities, and building the Belbin brand, both in the UK and worldwide.  In addition to liaising with global Belbin partners, Jo leads the UK team and works closely with Dr Meredith Belbin to ensure that innovation is always in line with the company’s ethos. In recent years, Jo has focused her efforts on bringing the Belbin message to international audiences, inspiring them to use the Team Role framework to usher in lasting team and business performance improvements. During the pandemic, Jo launched (and hosts) the popular and thought-provoking Belbin webinar series, which draws in a large and engaged audience from across the globe. Jo has been invited to speak on various podcasts from Management Today’s ‘Workplace Evolution Podcast’ to ‘HR UpRising’ and now we are delighted that she’s joining us on ‘The Commercial Edge’ podcast.  ------------------------------------------------------------ -Foxleigh Commercial Website: ⁠⁠https://foxleigh.net/⁠⁠ -Chris Webber's LinkedIn:  ⁠⁠https://www.linkedin.com/in/chris-webber-uk⁠⁠ - Jo Keeler Linkedin: https://www.linkedin.com/in/jokeeler/

Yours is the voice you hear the most but making hard choices to change your life is difficult despite what you say to yourself. The easy path is tempting. Lyndsey changed her life and now inspires and coaches hundreds of others to do the same She shares her insights and experience with us so that you can make the changes you want to make and be accountable for creating the new improved you. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- When her successful career as the front women and founder of ‘100 Fables’ came to a stand still during Covid, Lyndsey dedicated lockdown to losing weight, healing her relationship with food and adapting her mindset and behaviours to feel the strongest, happiest and healthiest she ever has inside and out. She had tried and failed so many times before due to the confusing plethora of information out there. Now truly understanding the process and always having a passion to help others she decided to retrain and instead of finding connection and joy with people through music, she would do so through fitness to help others become their fittest, healthiest and happiest selves.  4 years on she has now been a fully qualified Personal Trainer for 3 years and has helped over 150 people with their fitness journey on a 1-1 basis. Her books are constantly full and she has plans in place to open her own gym in the future to allow her community to grow and thrive even more. Her favourite part of the job is seeing her clients evolve. The basis of the work is never a quick fix attitude but a journey of learning and growing inside and out, getting to know yourself, giving my clients the knowledge, support and tools to become the person they’ve always wanted to be, proving they can do things they thought not possible and ensure they get what they want from this process and actually keep it so they live their happiest, healthiest lives. Who doesn’t want that? ------------------------------------------------------------ -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ - Lyndsey Knox Fitness: https://www.instagram.com/lyndseyknoxfitness/?hl=en

Radical responsibility is leaders taking on accountability for performance. It is central, but it is stressful. How can you as a manager be accountable for performance but not burn out under pressure. We talk about mindset and controlling issues so that you can be in charge and sustain long term results and stand out in your organisation. ---------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠https://zcmp.eu/e6AM⁠  ----------------------------------------------------------- Today we’re talking to Crina Ancuta, a globally experienced executive coach with over two decades of pharmaceutical industry expertise.   Crina’s role is to guide leaders to find clarity in their development goals, aligning with their company’s expectations. Her coaching deepens the understanding of organizational dynamics and enhances strategic alignment with senior leadership.   By fostering self-awareness and leadership presence, this enables leaders to focus on positive interactions, personal strengths, and strategic engagement with key stakeholders, which is crucial for advancing organizational objectives and career growth.   With a strong background in strategic leadership, operational excellence, and crisis management, Crina helps leaders navigate challenges with resilience, shifting their focus from immediate crises to strategic activities that elevate humanity and integrity in the workplace. ------------------------------------------------------------ -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn:  https://www.linkedin.com/in/chris-webber-uk - Crina Ancuta LinkedIn: https://www.linkedin.com/in/crinaancuta/

All businesses have values but for many they are just words. In this episode we share ideas on how to live values every day and as such create a wonderful performance culture in your team ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- Mark Herbert is the Co-Founder and Director at Salt & Light Coaching Ltd. Mark is an experienced coach and facilitator supporting leaders in education, healthcare and NFP. He specialises in helping teams grow in self-awareness, communicate effectively and make better decisions together.    He is based in Surrey and has a young family.   Mark has an unusually diverse background of experience, having worked as a teacher, church pastor and now leadership coach. This brings a richness of experience to his approach to leadership.    The theme of today's podcast is accountability - a subject Mark speaks about regularly and one he is passionate that more leaders develop a deeper understanding around. It is through genuine accountability that we remain true to ourselves and what matters most, as well as help foster high performance amongst the people we work with .... ----------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn:  https://www.linkedin.com/in/chris-webber-uk -Mark Herbert LinkedIn: https://www.linkedin.com/in/markherbert85/

Andy tells us how he gets his large team to care as much as he does about customer experience and customer success because if they don't care about excellence then the customers won't experience it and the production is a failure. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- Andy Hay is a television and theatre director. He originally trained as a drama teacher before becoming an actor for Theatre-In-Education companies and later joining Oldham Coliseum Theatre’s ensemble. After two years at the Coliseum and with several TV, radio credits and a West End transfer under his belt he joined Manchester’s Contact Theatre ensemble as an actor, musician and director. From there followed nearly 20 years as Associate Director of Nottingham Playhouse, Artistic Director of Bolton Octagon Theatre and Artistic Director of Bristol Old Vic where he directing over 65 productions including many world premiers. Andy has been a television director since 2000 working on shows including Waking The Dead, The Musketeers, Dickensian, Lucky Man and more recently The Last Kingdom and All Creatures Great and Small to name a few. --------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn:  https://www.linkedin.com/in/chris-webber-uk

How do you ensure changes happen? How do you make your team accountable for what they do each day? That is what I discussed with Shireen Hilal. She is an adviser to professional services businesses and uses a variety of strategies to embed change. An essential listen for people wondering how they can get their team to focus on the important issues. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- Shireen Hilal, the founder and CEO of Maior Consulting. Shireen started her career as a litigator at AmLaw100 law firms, and then shifted her focus to strategy and operations to make a direct impact on business growth and efficiency. Her career path is marked with roles including serving as the COO of a national law firm where she increased profits by over 30%, guiding operations and strategy for a division of global giant KPMG, boosting revenue for a new division of BDO, and building out the growth division of a communications consulting firm. Now, at her own firm, Maior, she brings a unique blend of operational and strategic vision to professional services firms across the spectrum.   Under her leadership, Maior has become a go-to resource for firms at every stage – whether they’re navigating growth pains, seeking a fresh perspectives, or aiming to redefine their market position.   With a strong track record of crafting innovative strategies that have revitalized organizations from enterprise firms to boutique and mid-sized businesses, Shireen's approach is relentlessly focused on results that not only promise but deliver lasting impact.   But what sets Shireen apart isn't just her talent for driving up the numbers; it’s her holistic approach to understanding firms’ cultures, quirks and all, and then creating plans that get everyone moving in the right direction, boosting not only the bottom line but employee engagement at the same time for her clients.   LinkedIn- https://www.linkedin.com/in/shireenhilal/ Maior Consultants- https://www.maiorconsultants.com/about ------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn:  https://www.linkedin.com/in/chris-webber-uk - Shireen Hilal LinkedIn: https://www.linkedin.com/in/shireenhilal/

Difficult conversations are not just 1:1. Often businesses need to make changes that will affect many employees. In this episode we talk about the importance of relationships to create trust and how to use them as the foundation for change together with processes and agreements. Tips that all managers can use to implement change through their teams. ------------------------------------------------------------------------ If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------------------- Joseph Perry is an employment relations specialist with extensive experience across a range of public, private and third sector organisations. He currently provides support to organisations to help them achieve their organisational goals through the effective management of collective employment relations, change and high performing teams. Having worked in unionised workplaces in transport, utilities and politics, he is experienced in dealing with collective issues and how to build constructive, effective employment relations. Joe studied Industrial Relations at the University of Keele, bringing a mix of academic and practical approaches to the field of employment relations and engagement. Joe and Debbie have developed and run an employment relations and engagement programme which builds capability in this crucial area. The programme enables the effective management of change, develops professional competence in employment relations, build relationships across organisations and grows enthusiasm for this fascinating field of work. Joe and Debbie also established and run professional networks for experts and leaders in this field. ----------------------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn:  https://www.linkedin.com/in/chris-webber-uk - Joe Perry LinkedIn: https://www.linkedin.com/in/joseph-perry-45ab1127/

Difficult conversations may involve redundancy and restructure. When you have recruited someone into a business as a talent and now you need to tell them that they are no longer needed it can be challenging. With recent high profile errors, how organisations create the appropriate space to have these conversations is an art. In this episode we talk to David Ford about his experience of how businesses can set themselves up well in the most challenging situations. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- David Ford joined Prothena Biosciences as Chief People Officer in March 2024. Prothena is a clinical stage, biotechnology company focused on neuroscience. Before joining Prothena, David spent six and a half years as the Chief Human Resources Officer of Intercept Pharmaceuticals, a New York based biotech focused on non viral liver diseases, that was sold to the Italian pharmaceutical company, Alfasigma, in late 2023.    Before joining the biotech world, David spent fifteen years with Sanofi, initially as the Head of HR for the UK and Ireland, then moving to the Paris headquarters of Sanofi for six and a half years. He transferred to the United States in 2011, initially as the Head of HR for North America, before moving to lead the HR function for the Genzyme rare disease business that had been acquired by Sanofi.   David started his career in New Zealand in the dairy food industry, working in HR roles in New Zealand, Latin America and Europe.   David holds a Masters of Business Administration from INSEAD in Fontainebleau. ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -David Ford LinkedIn: https://www.linkedin.com/in/dave-ford-1a0352/

When 1/3 of people report that they have conflict at work and knowing that people leave their manager, not the business, then the responsibility to resolve conflict becomes essential. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- Richard Saundry is an academic and has been studying what works when it comes to resolving conflict through the skills of difficult conversations. We discuss creating high trust teams, the importance of listening and being prepared for the reaction of your colleague. Professor Richard Saundry is the UKs leading academic authority on the management of discipline, grievance and workplace conflict. He has held posts at the University of Westminster and the Universities of Leeds, Sheffield, Central Lancashire and Plymouth. He is an author of 'Managing Employment Relations', the core CIPD text for Employee Relations. His work has been published in a wide range of leading international academic journals. His current work focuses on developing managerial capability and he has spearheaded the development of innovative online training interventions as part of the Skilled Managers programme, led by the University of Westminster and funded by the Economic and Social Research Council (ESRC). Richard has worked particularly closely with the Advisory, Conciliation and Arbitration Service (ACAS) over the last ten years to shape policy and identify and evaluate innovative practice. ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Richard Saundry LinkedIn: https://www.linkedin.com/in/richard-saundry-4214282a/

Difficult conversations are only one type of business related discussion which means that it is important to be able to adapt. A fixed mind set where someone uses the same approach regardless of the challenge will damage relationships.  Jeff and I discuss how we can experiment with different styles, practice our approach with the goal to make difficult conversations, smoother and less challenging.  ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- Jeff founded Global Edge in 2009 and leads our strategy, team and client relationships. His focus and passion is to help leaders and teams have more impactful conversations that deliver outstanding performance, execute strategy and inspire change. Jeff has 25 years experience as a facilitator, presenter and coach and works with fast growing SMEs and some of the biggest and well-known organisations in the world. He is a respected thought leader, author of the Five Conversation Styles© and continues to speak at conferences and forums. ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Jeff Benveniste LinkedIn: https://www.linkedin.com/in/jeffbenveniste/

Difficult conversations are key for any leader to be able to navigate in order to coach, deal with conflict and create a strong culture.  ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- In this episode we talk to Kate Waterfall Hill about how to manage conflict between colleagues. Her insights will help you to bring conflict to the surface and resolve it in a way that minimises clashes and builds trust from difficult relationships.  www.waterfallhill.co.uk ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Kate Waterfall Hill LinkedIn: https://www.linkedin.com/in/kate-waterfall-hill/

Will has spent his career to date helping organisations build new capabilities and solve strategic challenges. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- Working both as a consultant and as part of the management team for operationally complex businesses like Siemens, trainline.com, Intercontinental Hotels, Will's roles were typically focussed on weaving together the activities from cross functional teams to build solutions that increased customer engagement, spend and profitability. In 2016, based on the hypothesis that the levers to drive sustainability focussed outcomes were the same as those he had build his career on, he started his pivot towards sustainability. Since then he has helped a tech business leverage data to reduce food waste for a budget airline, digitise the UK’s largest tech skills apprenticeship provider to materially reducing their carbon footprint, he was ESG programme lead the for Wagamama’s owner, The Restaurant Group and now is Head of Sustainability at Whitbread PLC, owners of Premier Inn who have over 850 Hotels in the UK and Germany and over 200 UK restaurants with brands such as Beefeater and Brewers Fayre – where he leads their ESG programme called Force For Good. ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Will Silverwood LinkedIn: https://www.linkedin.com/in/will-silverwood-8656ab/

Bradley Hornby is the co-founder of Homebound, a direct-to-consumer "Furniture as a Service" marketplace, launched to plug the gap of both an ever-growing rental market and increasingly environmentally conscious consumers who wish to avoid high prices and fast furniture. Before Homebound, Bradley was a commercial leader with over 13 years of business development experience most notably took Fever through rounds A-D 70M+ grew the team from 4 to over 160. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Bradley Hornby LinkedIn: https://www.linkedin.com/in/bradley-hornby-22a4a452/

With a background in Psychology and Philosophy, Richard spent 20 years creating behaviour change through training and education in the retail environment. He is one of two co-founders of Play It Green an award-winning, B Corp-certified sustainability business built on a transparent conscious capitalist model.  ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠https://zcmp.eu/e6AM⁠⁠  ----------------------------------------------------------- Having helped his previous employer scale and plant over 1.5 million trees in the developing world, Richard soon realised that whilst tree planting was great, it did not solve the climate change issue! This has to be solved through behaviour change and a consciousness shift in consumers, employers and manufacturers! With that in mind, Play It Green was born out of a desire to create a solution to climate change and to do it in a transparent and conscious way. Play It Green helps its customers with behaviour change, education, and positive environmental and social impact. They also support the sustainability journey at each and every step. From footprint reporting to science-based targets, from carbon literacy training to sustainable suppliers, they can help, and it all starts with their unique Climate Positive Workforce initiative! Best of all, 10% of all turnover generated by Play It Green is regiven to good causes, as chosen by its customers! ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Richard Dickson LinkedIn: https://www.linkedin.com/in/richardiandickson/

Considering himself as a global citizen, Hain has been fortunate to live in 6 countries. Prior to joining EcoCertify, Haindeveloped 20 years of international management experience in multiple sectors. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠  ----------------------------------------------------------- He has advised businesses in emerging and complex markets and has worked in Asia, the Middle East, and the United States. Having started his career as an ArmyOfficer, Hain then moved into the corporate world. After roles in Management Consulting and Communications Technology, he then joined a Negotiation Consultancy prior to his current role leading a SAAS startup in the Sustainability space. He was drawn to Sustainability after spending time evaluating the impact of enterprise level Supply Chains across multiple geographies. Through his experiences he knows first-hand the challenges of cross-cultural alignment around global initiatives. Hain resides in the beautiful state of Colorado and enjoys the amazing year-round outdoor environment offered on his doorstep. ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Hain MacKay-Cruise LinkedIn: https://www.linkedin.com/in/hainmc/

This is part one of a two part special to celebrate our first birthday. We invited Jon Bircher, who is passionate about decision-making and leadership, to come and share his wisdom with us and a live audience. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: ⁠⁠⁠https://zcmp.eu/e6AM⁠⁠⁠  ----------------------------------------------------------- In in this episode, we focus on the three phases of decision-making, phase 1, deciding how to decide phase 2, making the decision and phase 3 implementing decision. Jon runs a specialist consultancy, Salt and Light Leadership Coaching who work with senior leaders from clients in the healthcare sector, helping them to make better more considered decisions.  ----------------------------------------------------------- -Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠ -Chris Webber's LinkedIn:  ⁠https://www.linkedin.com/in/chris-webber-uk⁠ -Jon Bircher LinkedIn: https://www.linkedin.com/in/jonbircher/