SGH Hospital of the Future

Professor Dame Carol Black, British physician and academic, Rheumatology specialist, and international expert on systemic sclerosis, has held varied positions in Medicine since the 1970s. Join her as she shares insights from a lifetime of giving, making a positive difference, and effecting change through taking risks in her own career and stewardship with our SGH Hospital of the Future podcast hosts Dr Goh Su-Yen and Dr Yeo Siaw Ing.Find out about Professor Dame Black’s love for Medicine, what drew her to enrol into Medicine as a mature student in 1965 and why she champions giving back to society and philanthropy. Learn about the changes in healthcare she has witnessed over the decades, improvements she would like to see in the future, and how she has been able to build clinical and research departments and attract the best talent to work there.Recognised as an advocate for women in leadership, hear Professor Dame Black thoughts on why it is imperative to have women leadership in Medicine, how this impacts the future of healthcare, and how she has mentored women towards leadership positions.About Professor Dame Carol BlackFrom 2006 to 2016, Professor Dame Carol Black advised the British Government on the relationship between work and health. She was the Principal of Newnham College, Cambridge from 2012 to 2019, and President of the Royal College of Physicians from 2002 to 2006. She was Chair of the Academy of Medical Royal Colleges from 2006 to 2009.Professor Dame Black first studied history at Bristol University, graduating as a Bachelor of Arts. She then moved to a British colony – the Gilbert and Ellice Islands in the Pacific Ocean – where she worked as a school teacher.She graduated in Medicine from Bristol University in 1970 at the age of 30 and obtained full registration with the General Medical Council the following year. After graduating, she worked in general hospital medicine as a junior doctor in Bristol. She gained a higher degree by researching systemic sclerosis and in 1974 passed the Royal College of Physicians membership examination.Professor Dame Black moved to Hammersmith Hospital in London the following year for specialist training. In 1981, she took up an offer of an appointment as a consultant rheumatologist at West Middlesex Hospital.After eight years in a National Health Service (NHS) general hospital as a consultant, she moved back into academic rheumatology at the Royal Free teaching hospital, later becoming a professor and then the hospital's medical director. The Rheumatology unit she established there has a strong interest in systemic sclerosis: it is a national tertiary referral centre for patients suffering from the illness and is a major European centre for clinical research into the disease. The unit also has a tradition of high-quality teaching for medical students and specialists-in-training. Because of Professor Dame Black’s work on systemic sclerosis, more could be done to ameliorate the effects of the condition.About SGH Hospital of the Future Podcast HostsDr Goh Su-Yen is Senior Consultant, Endocrinology at Singapore General Hospital (SGH), Head and Senior Consultant, SingHealth Duke-NUS Diabetes Centre, and Group Director, Innovation and Transformation, SingHealth, with an interest in innovation and transformation. Dr Yeo Siaw Ing is a Senior Consultant in the Department of Rheumatology and Immunology, SGH, and Department Director of Clinical Services, Chairman of the Pharmacy and Therapeutics Committee, and Deputy Chairman of the National Pharmacy and Therapeutics Committee (MOH). She contributes actively to medical education as a faculty member, examiner, and committee member of the Senior Residency Programme (JCST and RAC), and holds academic appointments with Duke-NUS Medical School, NUS Yong Loo Lin School of Medicine, and the Lee Kong Chian School of Medicine.#SingaporeGeneralHospital #SGH #SGHHospitalOfTheFuture #podcast #healthcare

Home provides familiarity, comfort and dignity in the recovery process. Recovering at home can significantly reduce the stress and anxiety often associated with hospital stays. It also supports emotional well-being and helps patients maintain mobility, as they are more likely to move around with appropriate supervision in a home environment.With the promise of better outcomes, lower costs and enhanced patient satisfaction, the hospital-at-home model is transforming care delivery around the world. In this episode, our SGH Hospital of the Future podcast hosts Dr Goh Su-Yen and Dr Michelle Tan, speak to Dr David Levine, Associate Professor of Medicine, Harvard Medical School and global leader in home hospital innovation, to explore how Singapore General Hospital (SGH) and global partners are redesigning inpatient care beyond the hospital walls.SGH adopts a digital first approach, leverages telemedicine and invests in care models such as SGH@Home, an alternative inpatient care delivery model that offers clinically suitable patients the option of receiving acute inpatient hospitalisation services in the comfort of their own homes, instead of a hospital ward.The success of home-based care relies on sophisticated digital health technologies. Remote patient monitoring devices, telehealth platforms, and artificial intelligence-driven predictive analytics work in concert to enable healthcare teams to deliver hospital-level care in domestic settings. These technologies can provide real-time vital signs monitoring, facilitate virtual consultations, and alert medical teams to potential complications before they become critical.Technological advances should be complemented by carefully designed care protocols that enable seamless coordination between healthcare providers, caregivers, and patients. Digital platforms play a crucial role in facilitating interactions, ensuring that all parties have access to relevant information and can communicate effectively.This transformation in healthcare delivery represents a reimagining of how we provide and receive medical care. As we move forward, the integration of advanced technologies with patient-centred care approaches will continue to shape the future of healthcare, making hospital at home a significant component of modern healthcare systems.About Dr David LevineDr Levine is an expert in designing and implementing advanced home-based care, using digital health technology to drive health outcomes, and evaluating the quality, safety, and experience of health care. He is clinical director of research and development for Mass General Brigham Health Care at Home, and co-director of the Harvard General Internal Medicine Fellowship at Brigham and Women’s Hospital. He founded Brigham’s home hospital programme and co-founded and co-chairs the Hospital at Home Users Group, a collaborative of home hospital programs throughout the US and Canada. He is core faculty at Ariadne Labs, a center for health systems innovation at the Harvard School of Public Health and Brigham. His vision is for patients to achieve the right care at the right time in the right place by designing, implementing, and evaluating innovative interaction spaces among the care team, technology, caregiver, and patient. About SGH Hospital of the Future Podcast HostsDr Goh Su-Yen is an endocrinologist by day, with an interest in innovation and transformation.Dr Michelle Tan is Head and Senior Consultant, Family Medicine Continuing Care, SGH. She is also the clinical lead of SGH@Home, a mobile inpatient care at home service that provides home hospitalisation services to SGH patients.#SingaporeGeneralHospital #SGH #SGHHospitalOfTheFuture #podcast #homehospital #healthcare #innovation #healthcareinnovation #hospitalinnovation #DareToInnovate

What do we mean when we refer to Digital Health? How will the future of healthcare systems around the world be significantly transformed by Digital Health? How will Digital Health challenge and fundamentally change existing healthcare frameworks and the future of healthcare?Join Professor Henrique Martins as he shares insights from his time at the the Portugal Ministry of Health where he was responsible for setting the agenda for e-Health in Portugal, and as President of Serviços Partilhados do Ministério da Saúde (SPMS), Portugal's Digital Health Agency.Professor Henrique also discusses about his experience with co-chairing the European Commision eHealth Network, which facilitates greater interoperability, guides Member States about sharing health data and empowers citizens to access and share their own health data, with our SGH Hospital of the Future podcast hosts Dr Lionel Cheng and Dr Amanda Lam.He explains why successful hospitals of the future and healthcare professionals need to embody four key attributes, Knowledgeable, Intelligent, Wise and Interoperable (KIWI), a framework emphasising the balance between technological advancement and human expertise in healthcare delivery:· Knowledgeable - combining advanced science and technology with practical expertise through clinical decision support tools· Intelligent - integrating AI across medical procedures and hospital management· Wise - maintaining human-centric ethics and trust as core competencies· Interoperable - enabling seamless collaboration through both technological systems and interprofessional teamsJoin us to find out more about Professor Henrique’s expertise in Digital Health, innovation and transformation in healthcare systems, as well as why pursuing a PhD in Law is important to him. In addition, the trio explores the ethical, professional and practical dilemmas around Artificial Intelligence (AI) in healthcare.About Professor Henrique MartinsProfessor Henrique has a Medical Degree, Internal Medicine Speciality, a Master’s and PhD degrees in Management, and a Master’s degree in Law. He was one of the first Chief Medical Information Officers in Portugal from 2009 to 2013 at Hospital Fernando Fonseca. At present, he is Senior Consultant in Digital Health and Innovation for the WHO Athens Quality of Care and Patient Safety Office, and academic at ISCTE, FCS-UBI in Portugal, and a visiting professor at Korea University Medicine, teaching and researching in Digital Health, Healthcare Systems and Transformation, Leadership and Management education for Medical Students and Health Professionals.About SGH Hospital of the Future Podcast HostsThe podcast is hosted by Dr Lionel Cheng, Chief Data and Digital Officer at Singapore General Hospital (SGH) and Dr Amanda Lam, Senior Consultant, Endocrinology at SGH.Dr Lionel is also Head and Senior Consultant Radiologist in the Department of Diagnostic Radiology, and Clinical Director (Artificial Intelligence) in the Future Health System Department, SGH. In between reviewing patient scans and spending time with family, Lionel relishes exploring the intersection between physical and digital, future and present, disruption and tradition, and possibility and reality.Dr Amanda is a Senior Consultant Endocrinologist and Clinical Director of the Department of Data Science at SGH, and Co-Lead for Digitalisation and Data for the SingHealth Duke-NUS Diabetes Centre. Dr Amanda has been involved in digital initiatives to improve the delivery of care, including Note Buddy - an ambient AI documentation solution - app development for diabetes care, and the integration of machine learning models for clinical care and hospital operations.#SGH #SGHHospitalOfTheFuture #podcast #digitalhealth #ehealth #healthcare #innovation #healthcareinnovation #hospitalinnovation #DareToInnovate

How can we foster a culture of innovation and provide continuous skill development and learning opportunities to overcome the challenge of resistance to emerging technologies?In this SGH Hospital of the Future podcast, we explore how we can build trust in and demystify new systems by engaging stakeholders early, ensuring inclusive access to training and support, demonstrating tangible benefits and showcasing data-backed value of transformation.We hear from podcast guest Professor Terry McDonnell, Chief Nursing Executive and Senior Vice President at Duke University Health System, and Vice Dean for Clinical Affairs at the Duke University School of Nursing, as she shares how harnessing technology can elevate the nursing workforce. Learn about how Duke Health invests in and navigates transformation while aligning nursing workforce readiness.Duke nurses don’t just adopt technology, they are empowered to design impactful, innovative, trusted solutions that improve care and support the patient experience. Staff champion change, shape implementation and drive deployment because collaborative decision-making and shared ownership encourages relevant, user-friendly and practical technology that strengthens clinical expertise.About Professor Terry McDonnellIn her leadership role, Professor Terry McDonnell collaborates with Chief Nursing Officers and system leaders to foster a culture of belonging and purpose among frontline clinical teams, ensuring that patients and their families receive exceptional, patient-centered care. She continues to work as a Gastrointestinal Oncology Nurse Practitioner at Duke Cancer Institute. Recognized for her empowering leadership style, Professor Terry excels in developing high-performing teams through collaboration and engagement.About SGH Hospital of the Future Podcast HostsThe podcast is hosted by Associate Professor Goh Su-Yen and Clinical Associate Professor Tracy Carol Ayre.Dr Goh Su-Yen is Clinical Director in the Future Health System Department and SGH 3D Design and Printing Centre (3DPC), and Senior Consultant, Endocrinology at SGH. She is also Head and Senior Consultant, SingHealth Duke-NUS Diabetes Centre, and Group Director, Innovation and Transformation, SingHealth.Professor Tracy Carol Ayre has been Group Chief Nurse of SingHealth since 2012, helming a nursing workforce of nearly 12,000. As a nursing leader, she is pivotal in strategising and executing nursing initiatives that meet the organisation’s and nursing profession’s goals and vision. Professor Tracy’s passion is in transforming the work that nurses perform, and building a future ready pipeline of nurses to meet population needs.#SingaporeGeneralHospital #SGH #SGHHospitalOfTheFuture #podcast #nursing #innovation #healthcareinnovation #hospitalinnovation #DareToInnovate

Join us as Jon J.P. Warner, MD  explains Why Most Published Research Findings Are False, and that while surgeons conduct research to validate practices, high-reliability organisations like NASA and nuclear facilities take the opposite approach—actively seeking to disprove assumptions, knowing that errors can have catastrophic consequences. This contrast highlights why innovation is essential for healthcare's survival: we must embrace change to transform healthcare delivery, and shift from self-validation to critical examination.As Founder and Emeritus Chair of the Mass General Shoulder Service, Dr J.P.’s mission is to provide state of the art patient care based on evidence, measurement of outcomes and transparency, with the primary focus being what is in the best interest of the patient. As a fourth-generation physician, being a physician is a family business for him. Having experienced being on the other side of the knife after undergoing four shoulder surgeries as well as hip and spine surgeries, he truly believes what he does as an Orthopaedic Surgeon allows him to improve quality of life for his patients, which gratifies him immensely.Dr J.P. has empathy for patients and colleagues, and is cognisant that equitable, quality healthcare worldwide is strained by fiscal reality, making healthcare stewardship critical for hospitals to survive. He frankly discusses his definition of innovation and insights from his vast and varied experience on the best approach to building a culture of innovation in an Academic Medical Centre with our SGH Hospital of the Future podcast hosts Dr Goh Su-Yen and Dr Denny TT Lie. Dr J.P. acknowledges healthcare's inherent resistance to change and innovation, rooted in risk-averse practices and rigid protocols. However, he reasons that economic pressures make this traditional approach unsustainable. While recognising the delicate balance required in not-for-profit healthcare, he suggests that adopting certain for-profit business principles, coupled with innovation, may be necessary for future healthcare delivery—even if this shift challenges conventional thinking.#SingaporeGeneralHospital website: www.sgh.com.sg#SGHHospitalOfTheFuture #Healthcare

As hospitals worldwide explore in-house medical device production, the University Hospital Basel has become a pioneer in developing patient-specific 3D printed implants. In this podcast, Dr Neha Sharma, Deputy Head of the Medical Advanced Manufacturing (Swiss MAM) Research Group and the 3D Print Lab at the Universitätsspital Basel (University Hospital Basel, USB), Switzerland, joins SGH's Dr Goh Su-Yen and Dr Mark Tan to discuss the groundbreaking development of their regenerative surgery programme. From virtual surgical planning to tissue engineering, discover how point-of-care 3D printing is revolutionising personalised healthcare delivery and advancing surgical innovation. Learn about USB's journey as the first hospital to produce MDR-compliant patient-specific implants in-house, and explore the infrastructure and ecosystems needed to bring such cutting-edge technology from bench to bedside. 3D Printing Technology at SGH Singapore General Hospital (SGH) has a clinical 3D Printing Centre (3DPC) which can develop and produce, from medical imaging, patient-specific surgical implant sizing and rehearsal models, intra-operative surgical guides for lesion resection and osseous reconstruction, orthotics, as well as implants in-house and with partners. About SGH Hospital of the Future Podcast HostsDr Goh Su-Yen is Clinical Director in the Future Health System Department and SGH 3D Printing Centre (3DPC), and Senior Consultant,  Endocrinology at SGH. She is also Head and Senior Consultant, SingHealth Duke-NUS Diabetes Centre, and Group Director, Innovation and Transformation, SingHealth.Dr Mark Tan is Clinical Lead at 3DPC and Consultant at Neuroradiology, SGH. He is also Consultant, Neuroradiology at National Neuroscience Institute. His clinical, academic and research interests include employment of imaging, including 3D visualisation and printing, in the planning, rehearsal and performance of neurosurgical, ear, nose, throat (ENT), ophthalmological, plastic and reconstructive, orthopaedic and cardiac surgeries, as well as designing and producing, from medical imaging, patient-specific anatomical models for surgical simulation and rehearsal, surgical guides for lesion targeting and osseous reconstruction, custom devices, orthotic and prosthetic appliances, as well as bioresorbable and non-resorbable implants for clinical care.  #SingaporeGeneralHospital website: www.sgh.com.sgSGH 3D Printing Centre (3DPC) website: https://www.sgh.com.sg/our-specialties/3d-design-and-printing-centre#SGHHospitalOfTheFuture #3DPrinting #Clinical3DPrinting #innovation #healthcareinnovation #hospitalinnovation

Artificial Intelligence (AI) has an undeniable impact on healthcare in general, and radiology in particular.Starting in late 2017, Mayo Clinic’s Department of Radiology formed an enterprise-wide organisation to deliver AI algorithms into the clinical practice.The Framework for AI Software Technologies, or FAST is tasked with identifying, training, deploying, and monitoring AI models in Mayo’s radiology practice.Join us on our SGH Hospital of the Future podcast where we invite Dr Daniel J. Blezek, and Dr Andy D. Missert, AI scientists in the Department of Radiology, Mayo Clinic to share about their ever-changing programme structure, identify key roles, how they detail their processes of turning ideas into successful implementations, review the current and future AI portfolio and end with perspectives, advice, and recommendations on bespoke AI development within radiology departments.The podcast is hosted by Dr Lionel Cheng, Chief Data and Digital Officer at Singapore General Hospital (SGH). Lionel is also Head and Senior Consultant Radiologist in the Department of Diagnostic Radiology, and Clinical Director (Artificial Intelligence) in the Future Health System Department, SGH. In between reviewing patient scans and spending time with family, Lionel relishes exploring the intersection between physical and digital, future and present, disruption and tradition, and possibility and reality.Whether you're a healthcare professional, tech enthusiast, or curious about the future of medicine, our healthcare innovation podcast keeps you ahead of the curve in the advancing world of healthcare. #SingaporeGeneralHospital website: www.sgh.com.sg  #SGHHospitalOfTheFuture #ArtificialIntelligence #AI #Healthcare

Change is the only constant at Singapore General Hospital (SGH) which invests heavily in the pursuit of innovative ways to transform healthcare delivery, improve clinical outcomes, and empower healthcare workers. Join our podcast hosts Dr Lionel Cheng and Dr Goh Su Yen as they put SGH's new CEO Clinical Associate Professor Tan Hiang Khoon in the hot seat in the inaugural episode of SGH Hospital of the Future, kicking off the podcast series. Glean insights on how the hospital navigates transformation amidst a high and ever-growing clinical workload, prioritising innovation, and health data analytics, putting people first, and ensuring sustainability in its pursuit of "best outcome, best experience" for patients. Hiang Khoon also candidly opens up about his personal experiences and motivations that drive his passion, purpose, and plans. Hiang Khoon is a Senior Consultant at SGH and National Cancer Centre Singapore (NCCS). Prior to his current appointments, he was Director of the SingHealth Duke-NUS Global Health Institute (SGGHI), Academic Chair of Surgery Academic Clinical Programme, SingHealth, and Chairman, Division of Surgery & Surgical Oncology, SGH and NCSS. As a clinician leader, Hiang Khoon excels in articulating compelling visions and establishing strong, sustainable collaborations and partnerships across different departments, disciplines, and institutions. He was instrumental in the formation of the Head and Neck SDDC in 2013, the first of its kind in SingHealth institutions. In 2019, he led the integration of the Division of Surgery in SGH and the Division of Surgical Oncology in NCCS to form a unified Division of Surgery and Surgical Oncology. Hiang Khoon is passionate about Global Health and has established the Global Surgery Programme within the Surgery ACP with a clear vision anchored by strong academic principles. Podcast host Dr Lionel Cheng is Chief Data and Digital Officer at SGH. Lionel is also Head and Senior Consultant Radiologist in the Department of Diagnostic Radiology, and Clinical Director in the Future Health System (FHS) Department, SGH.Dr Goh Su-Yen is Clincal Director in the FHS Department and SGH 3D Printing Centre, and Senior Consultant, Endocrinology at SGH. She is also Head and Senior Consultant, SingHealth Duke-NUS Diabetes Centre.