B2B Vault: The Biz To Biz Podcast

🎙️ B2B Vault: The Biz-to-Biz Podcast with Allen KopelmanAre you ready to unlock the secrets of business growth, innovation, and financial success?Welcome to B2B Vault: The Biz-to-Biz Podcast — the essential show for entrepreneurs, business owners, and leaders who want to stay ahead in today’s fast-changing business landscape.Hosted by Allen Kopelman, a fintech pioneer and entrepreneur with over 25 years of hands-on experience, B2B Vault delivers actionable insights, expert strategies, and future-focused discussions that will help you grow, protect, and scale your business.What You’ll Gain Every Week:✅ Business Technology & Innovation – Learn how AI, automation, SaaS, and payment technology are reshaping efficiency and profitability. ✅ Fintech & Payments – Discover how to navigate payment processing, ACH, high-risk merchant services, surcharging, chargeback prevention, and compliance. ✅ Trends & Tactics – Get ahead of industry shifts, B2B growth strategies, and the platforms defining the future of commerce. ✅ Laws & Regulations – Stay compliant and protect your bottom line by understanding Visa/Mastercard updates, fintech rules, and new privacy laws. ✅ Expert Interviews – Hear directly from CEOs, innovators, technologists, and authors who are transforming business and fintech worldwide.Why Listen?Because the world of business isn’t slowing down — and neither should you. Whether you’re running a startup, scaling an enterprise, or managing operations in between, B2B Vault arms you with the knowledge and tools to thrive in a competitive market.You’ll walk away from each episode with:Actionable strategies you can implement right awayInsider insights from leading voices in fintech and businessClarity on complex regulations that impact your businessProven tactics to drive growth, efficiency, and securityTake Action TodayDon’t just react to change — get ahead of it.👉 Subscribe to B2B Vault: The Biz-to-Biz Podcast now on your favorite platform. 👉 Share it with your team and business network. 👉 Unlock the knowledge, tactics, and innovations that will future-proof your business.🔒 B2B Vault – Unlocking the secrets to success in the world of business and fintech.

In this episode of The Biz To Biz Podcast, Allen Kopelman sits down with Jessica Volker, Director of Business Development at Responsive Answering, to discuss how businesses can stop losing customers to missed calls and poor after-hours support.Jessica shares how Responsive Answering delivers:✅ 24/7 bilingual live answering services (English & Spanish)✅ Custom call scripting with seamless CRM integration✅ 35% average increase in lead conversions from after-hours calls✅ HIPAA-compliant support trusted by healthcare providersWith over 10 years of experience in customer support optimization, Jessica breaks down how she’s helped healthcare providers, home service companies, legal professionals, e-commerce brands, and franchises capture more leads, reduce churn, and strengthen customer trust through simple, scalable communication systems.If you’ve ever wondered how to prevent missed opportunities, scale your business, and improve customer satisfaction with professional virtual receptionists, this episode is packed with insights you don’t want to miss.Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

This episode features Myles Powell, a dynamic business leader and problem solver with over a decade of experience scaling companies, managing multimillion-dollar projects, and coaching entrepreneurs. As the Founder & CEO of Myles Comfort Foods, Myles built a national brand with distribution in 700+ retail locations and secured over $1M in funding. His diverse background also includes utility project management, financial services, and fitness coaching.From creating growth playbooks to leading cross-functional teams, Myles thrives in fast-paced environments where strategy and people intersect. Tune in to hear his insights on business development, adaptability, and the drive it takes to deliver real results across industries.Myles Powell: https://www.linkedin.com/in/myles-powell-5b529025/Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

Join us on The Biz To Biz Podcast as we sit down with father-and-son duo Joe Fortune and Shorne Fortune, the experts behind helping businesses unlock powerful Payroll Tax Credit opportunities.With years of experience, Joe and Shorne have helped countless companies recover funds they didn’t even know they qualified for—putting real money back into the hands of business owners. In this episode, they share their journey as entrepreneurs, their father-son dynamic, and their deep knowledge of payroll tax credit programs that can make a huge impact on a company’s bottom line.💼 What You’ll Learn in This Episode:What the Payroll Tax Credit is and how it worksHow Joe & Shorne have built a thriving family businessCommon misconceptions about payroll tax creditsSteps businesses can take to maximize their benefitsIf you’re a business owner or entrepreneur looking to save money and strengthen your financial strategy, this episode is packed with valuable insights you can’t afford to miss!📌 Connect with Joe & Shorne Fortunehttps://www.linkedin.com/in/shorne-q-fortune-932a836/https://www.linkedin.com/in/joe-fortune/📺 Subscribe to The Biz To Biz Podcast for more business insights and inspiring entrepreneur stories!#PayrollTaxCredit #BusinessPodcast #FamilyBusiness #BizToBizPodcast #Entrepreneurship #TaxCreditsFollow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

In this episode of the Biz to Biz Podcast, we’re joined by Kevin Gaither — a seasoned sales leader with over 25 years of experience building, scaling, and fixing sales teams at high-growth startups. With eight startups under his belt, three successful liquidity events, and multiple companies reaching the Inc. 500 and Deloitte Fast 500 lists, Kevin has seen it all — and made more than a few mistakes along the way.Kevin shares the raw, unfiltered lessons he’s learned from decades in the trenches, leading teams of 30 to over 500 salespeople. From recruiting and training to leadership and strategy, his insights are hard-earned and battle-tested. No fluff, just real stories, real takeaways, and real talk about what not to do when growing a business.Whether you're a founder, sales leader, or aspiring entrepreneur, this episode is packed with actionable advice to help you avoid common pitfalls and accelerate your growth.📈 Experience over opinions.🎙️ Tune in and learn how to turn mistakes into momentum.💼 Connect with Kevin: LinkedInDon't miss this candid and insightful conversation!

In this episode of the Biz To Biz Podcast, we sit down with Oz Azaria, CEO of Hoox, a company that's transforming how credit card issuers and merchants activate and engage customers.With a strong background in the payments industry, Oz brings deep insights from his time as Director of Business Development at Mastercard and Max (formerly Leumi Card). Now, at the helm of Hoox, he’s bridging the gap between merchants and card issuers to unlock new revenue and loyalty opportunities.Tune in as we explore:How Hoox is helping merchants drive more value from their payment relationshipsOz’s journey from global corporations to fintech innovationKey trends shaping the future of customer activation and cardholder engagement💳 Don't miss this conversation if you're in fintech, merchant services, or the payment processing space!📌 Subscribe for more expert interviews every week!#Hoox #OzAzaria #Fintech #BizToBizPodcast #MerchantSolutions #CreditCardIndustry #CustomerEngagementThanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

In this high-energy episode of the Biz to Biz Podcast, we sit down with Joel Zeff — dynamic speaker, improvisational humorist, and author of Make the Right Choice. With a career that started in journalism and PR and took an unexpected turn into corporate comedy and motivational speaking, Joel has made a name for himself by bringing laughter, insight, and inspiration to organizations around the world — including the IRS!Joel shares how he uses improvisational comedy to ignite creativity, build stronger teams, and help individuals and companies celebrate everyday successes. Through his interactive performances, Joel doesn’t just entertain — he transforms. By inviting audience members on stage to improvise in front of hundreds (or even thousands), he empowers people to embrace uncertainty, collaborate, and step out of their comfort zones.Tune in to hear how Joel’s unique journey led him to become a sought-after corporate speaker, why celebration is a secret ingredient for success, and how making the right choices can lead to more passionate and productive lives — in business and beyond.🎭 Laughter meets leadership in this unforgettable episode!📘 Learn more: Make the Right Choice by Joel Zeff🌐 Visit: joelzeff.comGet ready to laugh, learn, and celebrate success!

Join us as we celebrate the remarkable career of Ken Musante, the 2025 recipient of the Midwest Acquirers Association’s prestigious Industry Achievement Award. With over 30 years of experience in the payments industry, Ken has journeyed from foundational roles at Wells Fargo—cultivating ISO sponsorships and managing merchant portfolios—to founding Humboldt Merchant Services in 1993, leading its acquisition by Moneris in 2008, and guiding integration as an executive. In 2010, he co‑founded Eureka Payments, later extending his influence as an expert witness in high‑stakes DOJ payment cases.Ken’s dedication continued at Chase’s WePay division, where he drove terminal integrations as Senior Product Manager, and most recently through Napa Payments and Consulting—his latest venture offering strategic guidance, expert testimony, and optimized payment solutions to merchants.In this episode, Ken shares insights on:The evolution of merchant acquiring over three decadesLessons learned from founding and scaling multiple payments businessesBehind-the-scenes of expert witness work in DOJ casesHow to build and sustain meaningful industry impactTune in to hear Ken’s journey of innovation, leadership, and unwavering dedication to progress—qualities that earned him the 2025 MWAA Industry Achievement Award.Ken Musante :Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

In this episode, we sit down with Matthew Ethos — a no-fluff virtual assistant expert and business operator who’s transforming the way insurance businesses scale. With over 1,500 remote roles built for agencies across the U.S., Matthew is on a mission to help agency owners, MGAs, TPAs, and insurance leaders grow leaner, faster, and more profitably.Forget going viral. This conversation is about real growth: hiring smarter, building sharper systems, and optimizing retention without bloated costs or broken operations.If you’re buried in the weeds, stuck with low retention, or trying to scale without a clear system, this episode is for you.We cover:✅ Virtual staffing for ops, sales, and service✅ SOPs and retention systems that actually work✅ Strategic support for lean, scalable growthThis isn’t for followers—it’s for founders.Tune in and get out of the weeds.Matthew Saffer LinkedIn: https://www.linkedin.com/in/mj-saffer/Thanks for watching! Go ahead, like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

🎙️ In this episode of B2B Vault - The Biz To Biz Podcast, we sit down with Josef Stetter, known as The Dream Job Whisperer. With a career that spans working with startups to global giants, Josef has helped over 11,000 people land their dream jobs.As a recruiter, headhunter, resume writer, and radio host, Josef shares his powerful insights on today’s job market, how to stand out in a crowded field, and why connecting the right people is his true passion.Whether you're a job seeker, hiring manager, or just love inspiring career stories—this is an episode you don’t want to miss.🔹 Tune in now on Spotify, Apple Podcasts, YouTube, and all major podcast platforms!#DreamJob #RecruiterLife #CareerAdvice #B2BPodcast #JosefStetter #ResumeTips #JobSearch #PeopleConnectorThanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

In this episode of the Biz To Biz Podcast, we dive into the future of business intelligence with Sarah Kabakoff, CEO of Genetica, and a driving force behind intelligent automation in modern industries.With a deep background leading revenue and product strategy at AI-driven SaaS startups, Sarah and her team have spent the last decade transforming operations in restaurants, retail, and regulated markets through cutting-edge technology.At Genetica, Sarah is leading the charge on ServeAI, a data intelligence platform that merges enriched SQL layers, LLM-powered agents, and real-time business logic. The result? A revolutionary tool that eliminates the need for static dashboards, analysts, or complex BI systems.Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

In this episode, renowned business strategist Richard Kaye shares expert insights on how to maintain strong and effective public relations in today’s competitive marketplace. Learn the core principles of successful PR, common pitfalls to avoid, and actionable strategies to enhance your company’s reputation and visibility. Whether you're an entrepreneur, executive, or communications professional, this conversation offers valuable guidance for sustaining a positive public image.#PublicRelations #RichardKaye #BusinessPR #ReputationManagement #EntrepreneurshipThanks for watching! Go ahead, like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X): https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

On this episode of The Biz To Biz Podcast, Matt McTeague shares how his software is supporting and evolving the adult industry, offering valuable insights from his years of experience.Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

Thank you Marc Joseph for joining us! Marc Joseph is a dynamic executive leader with 30+ years of experience driving success in sales, marketing, and operations across e-commerce, B2B, and retail. Known for launching record-breaking programs, leading SaaS sales, and developing strategic market plans, Marc is a proven force in capturing competitive market share. He’s also a published author of The Secrets of Retailing...How to Beat Wal-Mart and the children's book I Don’t Want to Turn 3, written as Gramps Jeffrey.Thanks for watching! Go ahead, like, comment, subscribe, and turn on post notifications! Connect with Marc: https://www.linkedin.com/in/marcjoseph/Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

Discover how Nick Tomic built Face2Face into a powerful business solution for real human connection. In this exclusive interview, Nick shares the inspiration behind Face2Face, the challenges he overcame, and his vision for the future of authentic communication in the digital age.📌 What you'll learn in this video:The origin story of Face2FaceNick Tomic’s entrepreneurial journeyInsights into growing a modern businessThe importance of human connection in a digital worldWhat’s next for Face2FaceWhether you're an aspiring entrepreneur, a business enthusiast, or simply curious about the story behind innovative startups, this video offers valuable insights straight from the source.👉 Don’t forget to like, comment, and subscribe for more interviews and business stories!#NickTomic #Face2Face #Entrepreneurship #StartupStory #BusinessInterview #FoundersJourney #DigitalMarketing #HumanConnectionFollow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

Thank you Jeni Jonte for speaking about yourself and your business! We wish you the best! Connect with Jeni: https://www.linkedin.com/in/jeni-jonte/Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

Mark from Disputifier joins the Biz to Biz podcast to discuss the latest updates on chargebacks and the new VAMP rules! Learn about chargeback disputes and how they impact merchant processing. This episode offers insights into chargeback fraud and how to navigate these changes in payment processing.Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

Let's give a "thank you" to Bryce for joining us on Biz To Biz Podcast! Connect with Bryce: https://www.linkedin.com/in/bryce-van-de-moere-esq-04703b23/#marketingstrategy #podcast #b2b Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault

Thank you to Han Skilleud for joining us on the Biz to Biz podcast! Your insights, experience, and thoughtful conversation brought tremendous value to our listeners. We loved diving into your journey, hearing your take on the current business landscape, and learning from your perspective.Connect with Hans: https://www.linkedin.com/in/hans-skillrud/Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms 👇IG: https://www.instagram.com/b2bvault/Twitter (X) : https://twitter.com/b2bvaultLinkedIn: https://www.linkedin.com/showcase/b2b-vault-the-payment-technology-podcastFacebook: https://www.facebook.com/b2bvault/Tiktok: https://www.tiktok.com/@b2bvault