Confessions of an Implementer

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Walt Brown, an Expert EOS Implementer, who shares how defining true core values and meeting the Seven Critical Needs creates cultures where people actually want to stay and grow. He explains how clear promises, honest measurement, and EOS tools help leaders build trust, improve engagement, and strengthen organizational health long before problems show up on the scorecard.   04:02 Entrepreneurial Journey and Origins 12:13 The Seven Critical Needs Origin 16:22 Aligning EOS with Critical Needs 20:09 Debriefing the Critical Needs Survey 26:01 Observing Organizational Health 35:17 The Power of the Promise 41:57 Making Promises and Core Values 44:35 Articulating Core Values in EOS 50:01 Challenging Core Values and Sandbags 52:51 Healthy vs. Productive Teams 56:05 Client Engagement and Services   Show Links   Talent Harbor: https://talentharbor.com LinkedIn: https://www.linkedin.com/in/ryanehogan/   Guest Links   Website: https://implementer.eosworldwide.com/walt-brown/ Website: https://waltbrown.co LinkedIn: https://www.linkedin.com/in/walt-brown-1b61894/ Email: walt@waltbrown.co Email: walt.brown@eosworldwide.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Ann Sheu, a Certified EOS Implementer, who shares how redefining success through Free Days, family decade dreams, and “no matter what” values helped her lead with more clarity at home and at work. She explains why proactive rest, personal values, and intentional family alignment create stronger leaders, healthier relationships, and businesses that support life instead of consuming it.   05:07 Defining True Freedom 09:00 Inspiring 10-Year Targets 15:26 From Lawyer to EOS Implementer 18:00 Embracing Visionary Role: Know Thyself 22:15 Radically Different Values Approach 28:34 Individual Values Drive Team Values 32:43 Triggers & “Better Every Day” Value 36:21 Living Out Your Core Values 38:37 Common Themes and Personal Journey 41:19 Individual Work Before Family Work 45:00 Roadmaps to Family Alignment 49:10 Collaboration Cards for Household Roles 55:10 Continuous Family Re-evaluation   Episode Resources   Website: https://www.mpoweredjourney.com Website: https://implementer.eosworldwide.com/ann-sheu/ LinkedIn: https://www.linkedin.com/in/anncsheu/ Instagram: https://www.instagram.com/anncsheu/?hl=en Email: ann@mpoweredjourney.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Mark Winters, an Expert EOS Implementer, who shares what it really means to be a visionary. He shares how clarifying decision ownership, defining personal freedom, and building the right leadership team allow visionaries to operate in their true strengths. Hear how aligning visionaries and integrators, letting go of draining work, and focusing on intrinsic genius creates healthier businesses and more fulfilling lives.   03:57 Journey to EOS Implementer 10:21 Vistage vs. EO: A Comparison 14:08 Rocket Fuel and the Visionary/Integrator Model 20:50 Visionary/Integrator Collaboration & Tie-breaker Rule 25:44 Decision-Making Frameworks 31:22 Visionary Engagement & ‘No Rocks’ Philosophy 39:14 The Visionary Trap 43:46 Sweet Spot vs. The Trap 50:08 Knowing Thyself: Exponential Freedom 56:38 Defining Freedom: Relationships & Parenting   Episode Resources   Website: https://implementer.eosworldwide.com/mark-c-winters/ LinkedIn: https://www.linkedin.com/in/markcwinters/

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Jonathan B. Smith, an Author and EOS Implementer, who shares how the best negotiators don’t push harder, they listen better. He explains how tactical empathy, simple tools like labeling and mirroring, and a commitment to understanding the other person’s perspective create stronger relationships and better outcomes. Hear how practicing low stakes conversations, preparing with intention, and embracing a “fight less, win more” mindset can transform everyday interactions and lead to more meaningful, mutually beneficial results.   04:17 Defining Negotiation & Tactical Empathy 14:27 Negotiation as a Trained Skill 23:24 Core Negotiation Skills: Labels, Mirror, Silence, Summary 30:49 Accelerating Go/No-Go Decisions 36:28 Entry into EOS & Early Successes 43:40 Long-Term Approach to Networking 49:57 Hybrid Publishing Model 53:08 Advice for Aspiring Authors 58:33 Balancing EOS with Global Ambitions 01:00:58 The Transformative Impact of EOS 01:06:28 EOS Freestyle: Beyond the Framework   Episode Resources   Website: staycuriousjbs.com LinkedIn: https://www.linkedin.com/in/staycuriousjbs/ Email: jonathan@staycuriousjbs.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Don Maranca, an Expert EOS Implementer, who shares why real growth starts with a clear personal vision and honest accountability. From treating a business like a living body to combining peer groups with EOS for building change, he explains how transparency, shared goals, and consistent review create alignment at both the leadership and life level. Hear how writing goals down, sharing them openly, and leading with vulnerability help teams build trust and drive meaningful progress.   06:11 From TAB to EOS Implementation 11:44 Accounting vs. Finance & Business Health 14:43 Understanding Business Numbers and Health 23:00 The Power of Peer Groups and EOS 32:33 Understanding Your Personal Vision 40:43 Personal Vision as a Guiding Force 45:52 The Power of Intentional Vision 52:46 Regular Review of Personal Visions   Episode Resources   Website: https://jdsmenterprises.com/about-us/ LinkedIn: https://www.linkedin.com/in/donmaranca/ Email: don@JDSMEnterprises.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Sean Rosensteel, an EOS Implementer, who learned that systems, honesty, and focus, not hustle alone, create real success. He shares how adopting EOS, embracing niche markets, and seeking outside accountability helped him rebuild after failure, refine his strengths, and serve clients with greater clarity and conviction. Hear how transparency, continuous learning, and aligning with the right people transformed his business, and why structured support often accelerates growth more than going it alone.   05:21 Bankruptcy and Lessons Learned 07:11 Discovering EOS and Mentorship 16:28 Reinventing with Digital Marketing 22:48 People Analyzer in Hiring 26:10 Overcoming Fears with Gratitude 38:01 EOS-Driven Client Focus and Transition 41:03 Recruiting as a Service 44:16 Acquisition vs. Retention Business 48:20 EOS Implementer’s Niche 51:51 The Go-Giver Philosophy   Episode Resources   Website: https://implementer.eosworldwide.com/sean-rosensteel/ LinkedIn: https://www.linkedin.com/in/seanrosensteel/

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Sonya Jury, and EOS Implementer, who shares how letting go of control and empowering others became the key to lasting business growth. From addressing conflict openly to using tools for better team communication, she explains how trust, accountability, and structure help leaders avoid bottlenecks. Hear how embracing change, clarifying roles, and creating safe spaces for honest conversations transform both teams and culture.   00:00 From Architecture to EOS 04:10 Architecture: A World of Collaboration 06:51 Unexpected Opportunities in Architecture 09:03 Successful vs. Challenging Projects 13:58 Embracing Tough Conversations 17:26 The EOS Transformation 22:43 Building an EOS Business 28:02 Reconciling Different Visions with Assessments 33:01 Managing Conflict with Colby 37:41 Props and the Honesty Pig 43:38 Making Hard Leadership Decisions 46:42 Owners and Founders Stepping Back 49:09 Overcoming EOS Resistance 51:12 Client Niche and Empowerment 53:49 Empowerment and Contact Information   Episode Resources   Website: https://www.eosworldwide.com/sonya-jury LinkedIn: https://www.linkedin.com/in/sonyajury/ Email: sonya.jury@eosworldwide.com 

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Chris Hallberg, an EOS Implementer, who shares how trust, healthy conflict, and clear communication create the kind of team commitment he first experienced in the military. From empowering middle managers to using data for objective accountability, he explains how structure, safety, and honest dialogue help leaders strengthen their culture and elevate performance. Hear how embracing conflict, setting clear expectations, and building empowered “business sergeants” transform teams into aligned, high-performing units.   01:37 Leveraging Conflict for Growth 05:22 The Purpose of Military Structure 09:24 Leadership Lessons from Service 13:33 Commitment in Civilian vs. Military 17:17 Accelerating Team Liberation 22:56 Full Contact EOS and Mid-Managers 27:00 Empowering Mid-Managers for Success 31:39 Direct Feedback and Leadership Accountability 34:54 Introducing GoExpand: AI-Powered EOS Platform 39:10 Objective Decision-Making with GoExpand   Episode Resources   Website: https://goexpand.com Website: https://implementer.eosworldwide.com/chris-hallberg/ Website: https://www.bizsgt.com LinkedIn: https://www.linkedin.com/in/chris-hallberg-01516315/

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Barry Barrett, Entrepreneur and EOS Implementer, who shares how channeling both desperation and inspiration became the driving force behind his success. From building structure through EOS to embracing the discipline of his military roots, he explains how clarity, consistency, and trust transformed his leadership. Hear how knowing your unique abilities and surrounding yourself with truth tellers helped him turn setbacks into growth and purpose.   00:00 Military Background and Injury 04:09 Transitioning to Civilian Life 09:48 Finding Purpose in Sales and EOS 12:28 Overcoming Insecurity and Victimhood 17:50 10X Growth and Life Goals 23:55 The Journey of a Teacher 30:26 Who Not How: Leveraging Unique Ability 34:55 Understanding Unique Abilities with Kolbe 41:03 Valuing Unique Abilities 43:59 Inspiration vs. Desperation 48:36 Confronting Isolation and Peer Selection 53:49 Aspirations and the Power of Peers 59:01 Capitalizing on Luck and Hard Work 1:02:06 Military Decisions and Unique Abilities 1:04:41 Connecting with Barry and Sales Process   Episode Resources   Website: https://implementer.eosworldwide.com/barry-barrett/ Website: https://www.bwpcoach.com LinkedIn: https://www.linkedin.com/in/barrybarrett/

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Beth Berman, an EOS Implementer,  who shares how hiring intentionally and leading with core values became the foundation for healthier, stronger teams. From addressing people issues with fairness to using EOS tools that spark honest conversations, she explains how trust, clarity, and consistent accountability prevent chaos and protect culture. Hear how defining “right people, right seats,” reinforcing values, and creating safe spaces for candor transform organizations from the inside out.   02:43 Creating a Safe and Honest Environment 05:50 Addressing ‘Right People, Right Seats’ Challenges 09:51 Confronting Cultural Misalignment 13:46 The Three-Step Feedback Process 18:11 Navigating Difficult Session Dynamics 22:09 Overcoming Fear and Dysfunction 27:54 Coaching Leaders and Addressing Change 33:04 Effective Feedback and Company Culture 39:50 Scaling Culture Through Core Values 45:09 Beth’s EOS Journey and Impact   Episode Resources   Website: https://implementer.eosworldwide.com/beth-berman/ LinkedIn: https://www.linkedin.com/in/growthdc/ Email: Beth.berman@eosworldwide.com Phone: (301) 807-1990

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Curt Swindoll, an EOS Implementer, who shares why great leadership starts with purpose, not profit. From defining an organization’s “why” to leading with care instead of fear, he explains how strong values, clear focus, and consistent action inspire real commitment. Hear how building a purpose driven culture not only attracts passionate talent but also creates lasting impact that goes far beyond the bottom line.   03:02 Why Nonprofits vs. For-Profits 06:40 Finding Transcendent Purpose in Business 12:19 Drivers of Business: Beyond Money 15:53 Experiences, Memories & Business Purpose 19:10 Balancing Purpose and Profit 23:53 Talent Harbor Ad Break 25:15 Culture: More Than Wall Art 32:25 Purpose in Difficult Decisions 35:57 Values: More Than Words 41:34 Repeating Core Messages 43:04 Communication and Action Alignment 47:08 Inclusion and Company as Family 49:49 Love and Fear in Leadership 55:52 EOS Implementer’s Diverse Focus 59:33 Becoming a Transformative Leader   Episode Resources Website: https://www.eosworldwide.com/curt-swindoll LinkedIn: https://www.linkedin.com/in/curtswindoll/ Email: curt.swindoll@eosworldwide.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Matt Hansen, an EOS Implementer, who shares how he shaped a career built on solving complex problems and leading with purpose. From breaking down challenges into actionable steps to building a culture of honest feedback, they highlight why kindness means tackling tough issues for the good of the team. Now focused on making an impact, instead of chasing titles, Matt reveals how data driven insights, open communication, and a commitment to core values create healthier teams and stronger businesses.   00:47 Journey into Engineering 02:12 Creating a Personal Development Program 04:20 Lessons from Engineering Education 06:22 Navigating Career Transitions 10:44 The Power of Perseverance 12:53 Building Trust and Leadership 19:13 Learning from Mistakes 22:50 Discovering EOS and Personal Values 24:27 Defining Core Values 22:04 The Right Number of Core Values 31:25 The Challenge of Providing Feedback 32:58 Breaking Through Communication Barriers 34:36 Identifying People Issues 36:23 Navigating Team Dynamics and Growth 40:42 The Role of Data in Decision Making 41:32 Ideal Client Profiles and Personal Connections 44:34 Making an Impact Beyond Titles   Episode Resources   Website: https://www.eosworldwide.com/matt-hansen LinkedIn: https://www.linkedin.com/in/matt-hansen001/ Phone: (615) 513-3892 Email: matt.hansen@eosworldwide.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Michael Richman, an EOS Implementer and Business Coach, who shares how an implementer creates the safe space needed for real conversations, why strong client relationships come from old fashioned consistency, and how partnerships thrive on open communication. Michael also discusses the value of curiosity in facilitation and why patience, not quick changes, is the smartest move when acquiring a business.   03:00 The Impact of EOS on Business Growth 07:00 Family Business and Entrepreneurial Roots 10:00 Growing a Niche Business 14:00 Scaling and Preparing for Acquisition 17:00 The Dynamics of a 50/50 Partnership 21:00 EOS Implementation and Organizational Change 25:00 Transition to Implementer and Facilitator 29:00 The Art of Professional Facilitation 32:00 Defining Success and Post-Acquisition Challenges 36:00 Lessons from Post-Acquisition Pitfalls 40:00 Identifying Business Opportunities and AI’s Role 43:00 Navigating AI and Client Criteria   Episode Resources   Website: https://www.michaelrichman.me LinkedIn: https://www.linkedin.com/in/michael-richman-9b9a32/

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Rani Dabrai, an award-winning entrepreneur, Certified EOS Implementer®, and Executive Business Coach who has built and sold multiple companies while helping leadership teams thrive. From her start running Ireland’s first virtual assistant business to becoming the only Certified EOS Implementer® in Ireland, Rani shares lessons in resilience, curiosity, and building authentic relationships. She explains how “inviting herself to leave” led to entrepreneurial breakthroughs, why self-awareness prevents self-sabotage, and how listening and caring create trust in any team. Rani also reflects on the power of slowing down, living her EOS Life, and why open, honest conversations are the real engine of growth.   00:00 Welcome & EOS Life in Menorca 06:17 From PR to Entrepreneurship & EOS 11:21 Ms. Moneypenny’s Growth & Traction 14:53 Product Market Fit & Layering Services 18:16 Intentionality, Quick Start, and Integrators 23:40 Self-Sabotage and the ‘Did You Know?’ Method 28:54 The Power of Community & EOS Discovery 33:59 The Implementer’s Learning Curve 37:02 Challenges in Irish EOS Implementation 40:40 Relationships & The External Mirror 45:09 Addressing Elephants in the Room 48:53 Best Advice: Basics & Continuous Learning 50:55 Client Selection & Geographical Focus   Episode Resources LinkedIn: https://www.linkedin.com/in/ranidabrai/ Website: https://www.eosworldwide.com/rani-dabrai

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Dave Borland, an EOS Implementer, who shares how shifting from product driven selling to needs based leadership transformed both his business and his mindset. From learning the hard lessons of poor hiring to embracing structure through EOS, he explains how accountability, data, and humility fueled a complete turnaround. Hear how focusing on curiosity, culture, and consistent execution helped him build a stronger team and a business that could thrive without him.   00:00 From Selling to Solving Needs 04:00 Career Path: Lessons Learned 08:56 Entrepreneurial Roots & Sales Philosophy 14:25 Evolution of Sales Mindset 18:55 Scaling Business and Leadership 23:46 The Challenges of Hiring 28:48 Team Intervention and EOS Discovery 32:51 Hiring Strategies and Visionary Bias 39:58 Merging Companies & Early EOS Struggles 43:56 EOS Turnaround & Successful Exit 48:50 The Impact of EOS: A Deep Dive 55:10 Qualities of an Ideal Client 59:51 Connecting with Dave   Episode Resources   Website: https://www.eosworldwide.com/dave-borland LinkedIn: https://www.linkedin.com/in/daveborland/

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with CJ Dube, an EOS Implementer, who shares why building an intentionally healthy culture is the foundation for long term business success. From slowing down hiring to strengthen teams, to developing strong middle management and giving timely feedback, she explains how structure, clarity, and care work together to drive growth. CJ also highlights how shifting leadership styles and using tools like the VTO help companies align values, motivate teams, and navigate generational change.   00:00 CJ Dube’s EOS Journey & Style 02:59 Scaling Mountains and Altitudes 07:39 Recruiting Background and Lessons 14:39 The Art of Hiring and Training 22:23 Avoiding Hiring Mistakes: Due Diligence 27:00 The Power of Middle Management 31:34 Evolving Business Cultures 38:07 The Journey to EOS Implementation 41:25 Accountability & Tough Conversations 47:07 The Implementer’s Role and Ideal Clients   Episode Resources   Website: https://www.eosworldwide.com/cj-dube LinkedIn: https://www.linkedin.com/in/cjdube/ Email: cj.dube@eosworldwide.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Dan Wallace, an EOS Implementer, who shares how leading with questions instead of commands shaped his approach to business and leadership. From reframing challenges to uncover real solutions, to building teams that thrive without relying on him, Dan emphasizes the power of trust, accountability, and curiosity. Hear how having open conversations, enabling problem solving, and focusing on intent, reliability, and competence create stronger teams and lasting impact.   03:31 BCG and the Consulting Journey 06:28 M&A Failures & Business Insights 10:06 The Integrator Role and EOS 14:51 Identifying Business Anomalies 19:19 The Investment Reframe 25:25 Communication and Emotional Intelligence 35:07 Talent Harbor Ad Break 36:30 Consulting and Client Trust 40:59 Transitioning from Consulting to Leadership 44:01 Openness About Employee Departures 48:24 The Power of Delegating and Ignorance 52:33 Working Yourself Out of a Job 55:20 Developing Everyone, Not Just Leaders 59:00 Three Definitions of Accountability 01:03:36 Right Person, Right Seat, and Building Trust 01:08:35 The Three Prerequisites for Trust 01:13:44 Conclusion and Contact Information   Episode Resources   Website: https://www.eosworldwide.com/dan-wallace LinkedIn: https://www.linkedin.com/in/danwallace1 Email: dan.wallace@eosworldwide.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Jackie Kibler, an EOS Implementer, shares how active listening, genuine care, and clear EOS practices shape stronger teams and healthier businesses. From spotting potential in people to balancing metrics with human connection, she explains why consistent communication, honest feedback, and empowering problem solving are the keys to building lasting culture and performance.   05:16 Transition to Sales and Mentorship 13:38 Hiring for Potential with EOS 22:52 Challenging Preconceived Notions 29:49 Managing Direct Reports and One-on-Ones 38:51 Don’t Take the Monkey 40:47 Connecting in a Remote World 43:40 The Super Connector’s Innate Drive 46:08 Connecting in a New City 49:53 Scaling Ecosystem Connections 52:00 Client Selection and Growth Mindset   Episode Resources   Website: https://www.eosworldwide.com/jackie-kibler LinkedIn: https://www.linkedin.com/in/jackiekiblereos/

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Adam Hill, a legacy CEO and EOS Implementer, who shares how implementing EOS helped transform a fourth-generation family business by shifting focus from tradition to traction. From breaking through a “time card culture” to embracing healthy conflict and personal growth, he unpacks what it takes to lead with clarity, courage, and resilience, while honoring their past and driving real results.   03:10 Growing Into the Family Business 05:10 Navigating Family Dynamics in Business 08:10 The Transition to CEO 11:10 Learning from Generational Leadership 14:10 The Challenges of Leadership 17:10 Discovering EOS 20:10 Key Components of EOS Success 22:10 Implementing Vision in a Family Business 25:10 Navigating Relationships as a New Leader 28:22 Resilience Through Adversity 31:22 The Power of Personal Development 32:22 Breaking Through Organizational Ceilings 33:22 The Journey Through Bankruptcy 35:22 Convincing the Leadership Team 37:22 Navigating Leadership Changes 39:22 The Visionary vs. Integrator Dilemma 41:22 Hiring a Visionary: Challenges and Opportunities 43:22 Finding the Right Clients as an EOS Implementer 45:22 The Path to Building Value in Family Businesses 47:22 Identifying Obstacles in Organizations 49:22 Connecting with Adam: Next Steps   Episode Resources   Website: https://www.eosworldwide.com/adam-hill LinkedIn: https://www.linkedin.com/in/adamchill/ Email: adam.hill@eosworldwide.com

Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.   Let’s dive in!   In this episode, I sit down with Jim Bramlett, a Vistage Chair, who shares how early lessons in customer service shaped his leadership approach and why intentional culture, continuous innovation, and a buyer first mindset are key to standing out in a crowded market. Learn that real value isn’t about flashy features, it’s about saving time, cutting costs, and building trust.   00:48 A Journey Begins 01:51 Lessons from Early Experiences 03:48 The Importance of Culture 05:28 Creating an Intentional Culture 07:59 Navigating Change with Tiger Teams 09:10 Career Beginnings and Entrepreneurial Ventures 11:12 Lessons from Failed Ventures 13:30 The Birth of a Successful Business 16:15 Defining Value Propositions 20:25 Customer-Centric Leadership 24:38 The Four Criteria of Buying Decisions 30:00 The Challenge of Balancing Innovation 31:26 Lessons from Netflix: Innovation in Action 34:04 The Role of Research and Development 37:02 Understanding Customer Needs 41:02 Balancing Customer Focus and Competitive Analysis 44:12 The Importance of Trust and User Experience 47:24 Product as the Foundation of Success   Episode Resources   Website: https://www.jimbramlett.com LinkedIn: https://www.linkedin.com/in/jimbramlett1/