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All Things Conflict
All Things Conflict
Author: Maria Arpa MBE
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Who doesn't have conflict in their lives? Whether at work, at home or somewhere out in the world we are all affected by conflict even when it is indirect. The impact of poorly managed conflict can devastate lives. With 30 years’ experience mediating conflict and training peacemakers, Maria has held people’s hearts through everything from workplace hostility, board room battles, belligerent teenagers, separated parents at loggerheads to neighbours at war, street gang rivalries, threats to life and business deals gone wrong. In this podcast Maria lifts the lid on why we fight and how we can resolve conflict and design it out of our lives. Maria’s mission is to reduce unnecessary human suffering through conscious awareness, facilitated dialogue and trauma healing, using her communications tool, the Dialogue Road Map.
51 Episodes
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In this deeply moving episode of All Things Conflict - Justice Redesigned, Maria Arpa sits down with Andrew Morris, an advocate and survivor of the Imprisonment for Public Protection (IPP) sentence. Described as one of the most significant human rights stains on the UK justice system, the IPP sentence has left thousands of individuals in a state of "legal limbo" trapped in prison indefinitely with no set release date.
Andrew shares his firsthand account of the psychological "torture" inherent in indeterminate sentencing, where hope is systematically stripped away and replaced by a cycle of despair and high-stakes recall. We explore the staggering statistics of the 2,700+ people still caught in this system, the tragic rates of self-harm and suicide, and the systemic failure of "abolition without retrospection." This is a conversation about the desperate need for Healing Justice and the human faces behind the forgotten statistics.
Key Takeaways
The Definition of "Indeterminate": Unlike standard sentences, an IPP sentence has a minimum "tariff" but no maximum end date. Once the tariff expires, the prisoner is not released until they can prove to a Parole Board they are no longer a risk - a test that is notoriously difficult to pass.
The Psychological "Torture": Andrew describes the mental health impact of not having a release date. Without a "finish line," the brain enters a constant state of fight-or-flight, leading to catastrophic levels of self-harm and hopelessness within the IPP population.
Abolition Without Retrospection: While the IPP sentence was abolished in 2012 because it was deemed unjust, the law was not made retrospective. This left thousands of people serving a sentence that the government admitted should never have existed.
The "Recall" Trap: Even after release, IPP prisoners are on license for at least 10 years (previously for life). A minor technicality or a single mistake can lead to an immediate return to prison with no clear path back out.
The Suicide Crisis: The episode highlights the harrowing reality that the IPP population has some of the highest rates of suicide and self-harm in the entire prison estate, driven by the lack of a "light at the end of the tunnel."
Healing Justice vs. Punitive Justice: Andrew argues for a shift toward "Healing Justice"—a system that prioritises rehabilitation, emotional intelligence, and empathy over bureaucratic box-ticking and endless punishment.
The Role of Lived Experience: Why it is essential for survivors like Andrew to lead the conversation on reform, as they understand the visceral reality of the system in a way policymakers cannot.
Social Links
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
Andrew Morris
https://howardleague.org/andrew-morris/
https://www.instagram.com/thehowardleague/
In this riveting episode of All Things Conflict - Justice Redesigned, Maria welcomes Andrew Pritchard, a man who lived an extraordinary life as a high-level "architect" of global supply lines and criminal empires. After a spectacular collapse that led to a 15-year sentence in some of Britain’s toughest high-security prisons, Andrew didn't just serve time—he studied the system.
Andrew shares his journey from the streets of North London to the high-security wings of Belmarsh and Whitemoor. He discusses the powerful moment of remorse that changed his trajectory and how he utilised his entrepreneurial skills to reduce prison violence by 97%. This conversation explores the "Hindsight" curriculum, the reality of "Joint Enterprise" laws, and a radical vision for a self-sustaining, non-profit prison system.
Key Takeaways
The Reality of Remorse: Andrew distinguishes between "feeling sorry for yourself" because of a long sentence and true remorse, which comes from finally recognising the destructive impact of one's actions on thousands of victims.
The Postcode Trap: A tragic look at how young "enemies" in prison often discover they share deep family connections but remain locked in violent conflicts over postcodes they don't even own.
Joint Enterprise & Legal Pitfalls: Andrew critiques how the legal system and unscrupulous law firms use "Joint Enterprise" to secure easy convictions, often landing young people 30-year sentences for crimes they didn't personally commit.
The 97% Success Rate: While in Belmarsh, Andrew and other senior prisoners created a mediation program that utilised "spotters" to identify gang members at reception, successfully resolving nearly all internal conflicts.
The "Hindsight" Curriculum: A proposal to replace useless prison courses (like "money management" for drug smugglers) with entrepreneurial training that applies a criminal's existing skills to legitimate, low-risk business models.
Maslow’s Hierarchy in Prison: Understanding that a prisoner’s focus shifts from survival to relationships and eventually to a desire for recognition and legacy as they age.
The Non-Profit Prison Model: A radical idea to replace for-profit private prisons with self-sustaining communities where inmates run businesses to pay for their own keep, creating a zero-cost system for taxpayers.
A Message of Hope: Andrew’s life proves that even from a "rock bottom" situation, it is possible to rise, change, and leave a positive legacy for the next generation.
Andrew Pritchard
Andrew's Book - Empire of Dirt
https://www.amazon.co.uk/Empire-Dirt-Identity-Corruption-Redemption/dp/1919372601
Andrews Website
www.apfoundation.org.uk
Social Links
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
This podcast is distributed by Disruptive Media
In this episode of Justice Redesigned, host Maria sits down with Kristyna Hawkett, founder of the Minus One Club and a dedicated divorce and separation coach. Kristyna describes the experience of divorce not as a journey, but as an "emotional earthquake" that leaves families scrambling to repair structural damage while facing ongoing aftershocks.
We dive deep into the staggering reality of the family court system, where over 14,000 new applications are filed quarterly, affecting more than 20,000 children every three months. Kristyna explains how "legalese" and the adversarial nature of the justice system can strip parents of their confidence, leaving them feeling "incapable" and "scared". This conversation is a must-listen for anyone looking to navigate separation with humanity, protect their children from systemic trauma, and avoid the devastating financial and emotional costs of a high-conflict court battle.
Key Takeaways
The Myth of the "Winning" Parent: In the world of divorce, there are no winners; the biggest losers are almost always the children.
The Emotional Earthquake: Divorce isn't just a legal process; it is a traumatic event that affects the entire family dynamic, including grandparents, aunts, and uncles.
The Dangers of "Legalese": Entering the justice system introduces a confusing language (jargon) that can make parents feel vulnerable and reduce their confidence in decision-making.
The Judge’s Perspective: Contrary to popular belief, family court judges have very little time (often under 40 minutes) to review cases and have low tolerance for co-parent "squabbling".
Systemic Overload: Every three months, under 2,300 Cafcass workers are tasked with interviewing and reporting on the lives of over 20,000 children.
The Financial Toll: High-conflict court battles can lead to families losing up to half the value of their home in legal fees over just a couple of years.
A Radical Proposal: Christina advocates for an "in-between stage" after filing an application but before seeing a judge, designed to divert families toward resolving their own issues and protecting children from social care intervention.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
Kristyna Links
https://www.minusone.club/
https://uk.linkedin.com/in/kristyna-hawkett8
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of Justice Redesigned, host Maria Alper sits down with Lukasz Konieczka, the founder and CEO of Mosaic, a charity supporting LGBT+ young people. Lukasz, an expert on intersectionality and social justice, discusses his "Belonging Framework" and how it serves as a pragmatic tool for fostering inclusion across both the non-profit and corporate sectors.
The conversation dives deep into the systemic issues plaguing modern society, from the "domination culture" that fuels transphobia and hate crimes to a piercing critique of how capitalism necessitates exploitation. Lukasz also shares a radical vision for the future of the penal system, arguing for a shift toward the "Dutch model" of prisons where dignity and humanity are restored to those in care.
Key Takeaways
The Belonging Framework: Originally designed for LGBT+ youth, this framework identifies specific behaviors that contribute to a person feeling they truly belong within an organization.
The "Canary in the Mine": Trans women are often the first to be attacked in a regressing society; Lukasz notes that when oppression against one group increases, hate crimes across other categories typically rise as well.
Agency and Longevity: Providing individuals with even small choices—a sense of agency—is scientifically linked to increased well-being and life expectancy, particularly in controlled environments like nursing homes or schools.
Capitalism as Injustice: Lukasz argues that capitalism inherently functions through the "theft" of labor and natural resources, prioritizing individualism and profit over sustainable social solutions.
The Dutch Prison Model: A plea to move away from dehumanizing, high-security environments in favor of simulated "outside world" environments that treat residents with dignity, privacy, and humanity.
Intersectionality in Care: Effective support requires challenging internal biases (such as racism or sexism) even within marginalized communities to ensure young people become part of the solution rather than the problem.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
Lukasz Links
https://www.mosaictrust.org.uk/
https://uk.linkedin.com/in/lukaszkonieczka
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of All Things Conflict, Maria sits down with Issy Adamopoulos , a mediator and barrister called to the bar who has dedicated her academic career to uncovering the systemic flaws in the UK legal system. Issy shares insights from her two groundbreaking dissertations on institutional racism and institutional misogyny within the justice system.
Together, they challenge the traditional "black and white" view of guilt and punishment. Issy argues that the current penal system is failing society by dehumanising individuals and ignoring the complex, traumatic contexts that lead to crime. From discussing the "Scandinavian model" of rehabilitation to the radical potential of implementing mediation at every stage of the legal process, this conversation reimagines a justice system built on humanity, education, and empathy.
Key Takeaways
The Failure of Punishment: Punishment is often used to satisfy victims' families, but research shows that dehumanising treatment in prison actually increases the likelihood of reoffending upon release.
The Root of Institutional Bias: Systemic racism in stop-and-search and misogyny in sexual assault investigations often stem from unconscious biases and a lack of education on how trauma affects memory and behavior.
Mediation as a Systemic Tool: Mediation should not just be an alternative; it should be integrated throughout the entire criminal justice process—from arrest to the courtroom—to uncover the "why" behind actions and restore humanity to the process.
Context Matters: We cannot fairly punish individuals for reactions to unfortunate circumstances or societal failings without addressing the root causes and individual trauma.
Malleability of Memory: The legal system relies on black-and-white evidence, but human memory is scientifically proven to be malleable, meaning inconsistencies in a victim's or perpetrator's story are often a natural human journey rather than malicious lying.
A New Educational Standard: Radical reform starts with empathy training and a deep education on colonial history and patriarchal values starting from a young age.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of All Things Conflict, we explore the "internal emotional landscape" that dictates how we engage with the world. Our guest David Ellis argues that modern society is built on a "domination culture" of competition and excellence that fundamentally clashes with the heart of social justice. By moving away from institutional "head-knowledge" and toward heart-led empathy, we uncover a radical new way to view human connection from the way we treat people on the street to how we could completely overhaul the Ministry of Justice.
We dive into the concept of "Clink Ink," a visionary proposal to transform prisons from warehouses of punishment into creative business hubs where inmates pay for their own keep through entrepreneurship and restitution.
Key Takeaways
The Myth of Competition: The drive to be "better" than others often acts as a shadow that prevents us from achieving true social balance.
Conscience over Morals: While ethics are developed to help our minds understand fairness, "conscience" is the immediate feeling that something isn't right—a voice often drowned out by the speed of modern life.
Heart-Led Social Justice: True justice isn't just about the distribution of wealth; it is about how we care for one another on a moment-by-moment basis without the filter of social "propaganda" or fear.
Empathy vs. Sympathy: Charitable sympathy often maintains the status quo, whereas empathy creates a sustainable mechanism for change.
Radical Prison Reform (Clink Ink): By treating the prison population as "customers" with creative intelligence, we can build successful companies (banks, insurance, etc.) inside walls that allow for proper restitution and learning.
The Natural Will to Give: Every human has a genuine desire to join in and offer something; the "no" we often hear is usually just a temporary conditioning or a self-imposed wound getting in the way.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria hosts Fiona Ruttle. They delve into the transformative power of conflict resolution and the importance of fostering understanding in challenging situations. Fiona shares her profound experiences working in prisons, where she witnessed the humanisation of individuals often seen as "monsters." The conversation explores the role of effective communication, the significance of listening, and the need for safe spaces to navigate conflicts. They discuss the impact of personal role models on conflict management and the potential for healing relationships through dialogue. The episode culminates in a vision for justice redesign, advocating for alternatives to incarceration that prioritise rehabilitation and community engagement, highlighting the potential for individuals to flourish when given the right support.
KEY TAKEAWAYS
Transformative Power of Dialogue: Engaging in facilitated conversations, such as those using the dialogue roadmap and non-violent communication, can transform relationships and break down barriers, even in challenging environments like prisons.
Conflict as an Opportunity: Conflict should not be viewed solely as a negative experience. Instead, it can be an opportunity for growth, understanding, and creativity, allowing individuals to navigate tensions and emerge with stronger connections.
Role of Listening: Active listening is a crucial skill in conflict resolution. Allowing the person with the least awareness to speak first can create a safe space for dialogue and foster empathy, leading to more constructive outcomes.
Importance of Safe Containers: Establishing a safe environment for discussions, whether in personal relationships or community mediation, is essential for addressing conflicts without escalating tensions. This includes setting boundaries around topics that are too sensitive to discuss initially.
Community-Based Solutions: Alternatives to incarceration, such as rehabilitation programs that focus on personal growth and community reintegration, can be more effective than traditional punitive measures. Engaging communities in the resolution process can lead to more sustainable and positive outcomes.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of All Things Conflict, Maria engages in a heartfelt conversation with Jonah Jones, a former professional footballer turned football manager and entrepreneur. Jonah shares his remarkable journey from being an abandoned baby raised in the care system to becoming a passionate advocate for helping others unleash their potential. The discussion delves into the importance of understanding individual struggles, the power of self-validation, and the need for a supportive environment that fosters growth. Jonah emphasises the significance of seeing the world from others' perspectives and the transformative impact of providing second chances, particularly for those facing societal injustices. Through personal anecdotes and insightful exercises, the episode highlights the profound connection between personal healing and the collective responsibility to level the playing field for all.
KEY TAKEAWAYS
Understanding and Empathy: The importance of seeing the world from another person's perspective is crucial for fostering connection and support. This understanding can help address individual challenges and injustices.
Unleashing Potential: Everyone has inherent potential, and the goal is to help individuals recognize and unleash that potential. This involves providing support and guidance to help them overcome barriers and achieve their best selves.
Personal Reflection: A powerful first step in personal transformation is self-affirmation. Looking in the mirror and repeating positive affirmations can help individuals validate their worth and begin to peel back the layers of trauma and self-doubt.
Second Chances: Everyone deserves a second chance, especially those who have faced adversity. Providing a resourced second chance can significantly reduce poor decision-making and foster a sense of hope and opportunity.
Collective Responsibility: There is a shared duty to level the playing field for all individuals, regardless of their background. This involves recognizing and addressing systemic barriers and creating supportive environments that promote growth and development.
BEST MOMENTS
"You know, thank you so much for inviting me on. Jonah Jones, real name. As you say, we had a brilliant opportunity to connect during the summer..." - Jonah
"We try to do everything we can to help people acknowledge and understand what their individual and collective barriers might be." - Jonah
"You have to dare to lose to win. You have to be brave enough to lose to be able to win." - Jonah
"Everyone deserves another chance, everyone. So actually there are loads and loads and loads of things you can do to prepare people..." - Jonah
"The very first step is to go and find the mirror and look in it and look at yourself without looking away in a mirror for 60 seconds." - Jonah
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
Johna Jones
https://uk.linkedin.com/in/jonah-mark-jones-1809752
https://www.hamptonhouseinternational.com/
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of All Things Conflict, Maria Arpa engages in a profound conversation with Penny Parker, a former corporate lawyer turned advocate for restorative justice and prisoner support. Penny shares her journey from volunteering in prisons to founding Stand Out, an organisation dedicated to helping individuals reintegrate into society after incarceration. The discussion delves into the transformative power of restorative justice, the challenges faced by those leaving prison, and the importance of addressing the underlying issues that lead to criminal behaviour. With insights drawn from her extensive experience in the prison system, Penny emphasises the need for compassionate support and the value of listening to the voices of those affected by crime. This episode is a compelling exploration of justice, rehabilitation, and the human stories behind the statistics.
KEY TAKEAWAYS
Restorative Justice and Personal Connection: Engaging in restorative justice programs, like Sycamore Tree, allows for deep, meaningful conversations that help individuals in prison confront their issues directly, fostering personal growth and accountability.
Importance of Support During Reintegration: Organizations like Stand Out provide crucial support for individuals transitioning from prison to society, focusing on practical help, emotional support, and life skills to aid in their reintegration and reduce recidivism.
Volunteer Impact: The presence of volunteers in prisons can create a unique and impactful environment, as they are often seen as independent and trustworthy figures, which can encourage individuals to open up and engage in the rehabilitation process.
Understanding the Root Causes of Offending: Many individuals in prison have complex backgrounds filled with trauma and unmet needs. Addressing these underlying issues is essential for effective rehabilitation and reducing future offending.
Economic and Societal Benefits of Rehabilitation: Investing in rehabilitation programs not only helps individuals reintegrate successfully but also reduces the financial burden on society caused by recidivism, making it a more sensible use of public funds.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
Standout - https://www.standout.org.uk/
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria welcomes Hesham Puri, a criminal defense lawyer and director at MK Law. They delve into the complexities of the criminal justice system, discussing the emotional and psychological toll it takes on clients and their families. Hesham shares insights from his extensive experience, highlighting the challenges faced by defendants, including the lengthy and often traumatic journey through the legal process. The conversation touches on the broken aspects of the system, the importance of legal representation, and the need for restorative justice practices. Hesham emphasises the necessity of support for clients beyond legal advice, advocating for a more compassionate approach to justice that addresses the root causes of crime and fosters community responsibility.
KEY TAKEAWAYS
Understanding the Criminal Justice System: Navigating the criminal justice system can be traumatic and confusing for clients, who often find themselves overwhelmed by legal jargon and lengthy processes. It's crucial for clients to have a knowledgeable lawyer to guide them through this complex journey.
Impact of Delays: The criminal justice system is currently experiencing significant delays, with cases taking years to resolve. This prolonged uncertainty can have severe emotional and psychological effects on defendants and their families, as well as on the legal professionals involved.
Evidence vs. Truth: There is a distinction between evidence and truth in legal cases. Evidence can be misinterpreted or insufficient, leading to potential miscarriages of justice. Defendants often struggle to gather their own evidence due to lack of resources and support.
Legal Aid Challenges: The legal aid system has faced cuts and restrictions, resulting in a two-tier justice system where those who can afford private representation receive better outcomes than those reliant on legal aid. This disparity raises concerns about fairness and access to justice.
Restorative Justice: Introducing restorative justice programs could help address the root causes of crime and reduce the number of individuals entering the criminal justice system. By focusing on repairing harm and fostering dialogue between victims and offenders, the system could promote healing and accountability.
BEST MOMENTS
"My real job is trying to assist and advise those who find themselves in the criminal justice system, either being investigated or charged." - Hesham Puri
"The journey is up and down and I say to clients look there'll be good days and bad days." - Hesham Puri
"Evidence doesn't equal truth." - Hesham Puri
"If you've got money, you will have a fairer system. If you're on legal aid, we do the best we can within the parameters of the funding." - Hesham Puri
"I think I would like to somehow introduce some sort of restorative justice program within the system." - Hesham Puri
Maria's Training
https://www.peacefulsolutions.org.uk/training/
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of All Things Conflict, Maria Arpa engages in a conversation with Fabian Sharp, the CEO of the South Kilburn Trust in London. With over 30 years of experience in community development, Fabian shares his insights on the complexities of modern community challenges, including rising youth violence, mental health issues, and the erosion of trust in institutions. The discussion highlights the importance of fostering genuine connections within neighbourhoods and the need for communities to mourn and heal from past traumas. Fabian emphasises the potential for grassroots organising and collaboration to empower residents, create meaningful change, and build resilient communities. Together, they explore the necessity of moving beyond a culture of domination to one of cooperation and understanding, ultimately aiming for a future where communities can thrive despite adversity.
KEY TAKEAWAYS
Community Empowerment: Building resilient communities requires empowering residents to take ownership of their local issues and solutions, rather than relying solely on government or external organizations.
Complexity of Modern Conflicts: Neighbor disputes have evolved from simple issues to complex problems involving mental health, economic deprivation, and social disconnection, necessitating a deeper understanding and more comprehensive approaches to conflict resolution.
Importance of Relationships: Successful community development hinges on fostering genuine human relationships and connections, which can help mitigate fear and mistrust among residents.
Need for Support Structures: Initiatives aimed at community building must be supported with adequate resources and frameworks to prevent them from failing due to lack of guidance or funding.
Acknowledgment of Past Failures: For communities to heal and move forward, there must be recognition of past injustices and failures by service providers and institutions, alongside a commitment to creating spaces for mourning and dialogue.
BEST MOMENTS
"If we work together and we lift each other up... then we can truly change society rather than relying on government and politicians to do it for us." - Maria Arpa
"The neighbour disputes continue... but things have become significantly harder in communities to navigate." - Fabian Sharp
"The truth is, is that in our communities that are experiencing this level of dysfunction, the amount of things that need to be done is so massive." - Fabian Sharp
"We have to find a way of empowering those groups to be able to genuinely impact and influence the environment that they inhabit." - Fabian Sharp
"The need for communities to be able to mourn, grieve, express themselves... is really important." - Fabian Sharp
Maria's Training
https://www.peacefulsolutions.org.uk/training/
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
Fabian Sharp
https://www.southkilburntrust.org/
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria welcomes back philosopher Paul Baker for a thought-provoking discussion on the theme of justice in the context of systemic failures and scandals. They explore the pervasive nature of cover-ups and the human tendency to avoid accountability due to fear of punishment and shame. Paul introduces his concept of "systemic win," emphasising the importance of fostering better relationships and learning from mistakes rather than perpetuating cycles of denial and harm. The conversation delves into various historical and contemporary examples of injustice, highlighting the need for a shift towards generative justice that not only addresses wrongs but also seeks to improve systems and relationships. As they navigate complex issues surrounding ethics, transparency, and the consequences of actions, Maria and Paul challenge listeners to rethink their understanding of justice and consider how to create a more compassionate and accountable society.
KEY TAKEAWAYS
Systemic Win Philosophy: The concept of systemic win emphasizes fostering positive interactions where individuals bring out the best in each other, moving towards better outcomes rather than getting caught in cycles of conflict and negativity.
Understanding Justice: There is a need to redefine and understand what justice truly means, as many current systems may inadvertently cause harm to innocent individuals associated with those who have committed wrongdoings.
Fear of Punishment: The fear of punishment often leads individuals to deny mistakes and engage in cover-ups, which perpetuates a cycle of dishonesty and conflict rather than encouraging accountability and learning from errors.
Generative Justice: Instead of merely restoring the status quo, the focus should be on generative justice, which aims to create better outcomes and healing processes for all parties involved, particularly those who have been harmed.
Transparency and Communication: Establishing a culture of transparency and open communication is crucial in addressing mistakes and conflicts. This involves not only acknowledging errors but also creating an environment where individuals feel safe to admit their shortcomings without fear of retribution.
Maria's Training
https://www.peacefulsolutions.org.uk/training/
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria Arpa welcomes Fiona Sample, the CEO of the Oswin Project, which supports individuals with criminal convictions in their reintegration into society. The conversation delves into the innovative work being done to reduce reoffending rates, particularly in the Northeast of England, where the reoffending rate stands at a staggering 67%. Fiona shares inspiring success stories of individuals who have transformed their lives through the project's mentoring and training initiatives, including a café and bakery established within a prison. The discussion also highlights the challenges of securing funding and navigating bureaucratic hurdles in the criminal justice system, emphasizing the need for a shift in societal attitudes towards rehabilitation. With a focus on the importance of human kindness and the potential for change, this episode offers a thought-provoking exploration of justice reform and the complexities of the prison system.
KEY TAKEAWAYS
Importance of Rehabilitation: The conversation emphasizes that rehabilitation is crucial for reducing re-offending rates, with the Oswin Project achieving a remarkable 4% re-offending rate compared to the Northeast's average of 67%.
Challenges in Funding and Innovation: Establishing projects like the Oswin Project faces significant hurdles, including difficulties in securing funding and navigating bureaucratic processes, which often stifle innovation in the criminal justice sector.
Human Kindness vs. Risk Management: The discussion highlights the balance between human kindness and risk management, suggesting that fostering supportive relationships can mitigate risks while providing second chances to individuals with criminal convictions.
Need for Systemic Change: There is a call for a clearer definition of the purpose of prisons, advocating for a shift towards rehabilitation rather than mere punishment, and for the government to take a more proactive role in supporting innovative rehabilitation programs.
Stigma Around Offenders: The conversation addresses the stigma associated with sex offenders, arguing for a reclassification of these individuals to provide them with better opportunities for rehabilitation and reintegration into society, thereby reducing recidivism.
Maria's Training
https://www.peacefulsolutions.org.uk/training/
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
The Oswin Project
https://oswinproject.org.uk/
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria Arpa welcomes Rosie Brown co-CEO of Cook, a food brand known for its home-cooked frozen meals. Rosie shares her passion for creating positive change in society through her company's impact programs, particularly the Raw Talent initiative, which helps individuals facing barriers to employment, such as those with a history of prison, homelessness, or mental health issues. The conversation delves into the importance of building healthy relationships and community support in the workplace, as well as the need for intentional healing and rehabilitation within the justice system. Rosie emphasizes that true transformation requires not just job placement but also addressing the complex human needs of individuals, fostering a culture of accountability, and creating an environment where everyone can thrive. The episode highlights the interconnectedness of society and the collective responsibility to uplift the most disadvantaged, ultimately benefiting all.
KEY TAKEAWAYS
Business as a Force for Good: Cook, co-led by Rosie Brown, emphasizes that businesses can positively impact society by supporting community initiatives and employing individuals facing barriers to employment.
Raw Talent Program: This initiative focuses on helping people with barriers such as addiction, homelessness, and mental health issues reintegrate into the workforce through training, support, and job placements, aiming for sustainable employment.
Holistic Approach to Employment: The program not only provides job training but also addresses personal development aspects like confidence, conduct, and goal-setting, recognizing that trauma and complex life experiences can hinder job retention.
Community and Relationships: Building a supportive workplace culture is essential for success. The importance of community, relationships, and feeling valued is highlighted as crucial for individuals transitioning back into work.
Call for Systemic Change: There is a need for more intentional healing and rehabilitation within the justice system, ensuring that individuals leave prison in a better position than when they entered, which could help reduce re-offending rates.
BEST MOMENTS
"We really believe that business can be a force for good in the world." - Rosie Brown
"It's not just jobs and a rotating door but actually we're doing the proper rehabilitation and healing towards sustainable lives." - Rosie Brown
"You can't just start on a day job and have that community relationships, feeling seen, feeling valued on day one." - Rosie Brown
"I think we need to recognize that a huge number of people in prison are there because of very complex lives." - Rosie Brown
"I think the word that's missing from our justice system is mercy, and you can't have justice without mercy." - Maria Arpa
Maria's Training
https://www.peacefulsolutions.org.uk/training/
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria Arpa welcomes John Burton, a former prisoner turned social entrepreneur, who shares his remarkable journey from a life of crime to founding Inside Connections, a company dedicated to helping individuals reintegrate into society after incarceration. John discusses his experiences growing up in Liverpool, his struggles with drugs and crime, and the transformative moments that led him to change his life. He emphasizes the importance of employment in reducing reoffending rates and highlights the innovative training programs his organisation offers to support those coming out of prison. Throughout the conversation, John reflects on the power of lived experience in shaping effective rehabilitation strategies and advocates for more inclusive approaches within the justice system. This inspiring dialogue showcases the potential for change and the impact of compassion in addressing societal challenges.
KEY TAKEAWAYS
Transformative Journey: The individual shared a powerful personal story of transformation from a life of crime and imprisonment to one dedicated to helping others reintegrate into society and find employment.
Importance of Employment: Emphasizing that stable employment is crucial for reducing recidivism, the individual developed an app and a training program to connect ex-offenders with job opportunities and essential services.
Lived Experience in Justice Reform: There is a strong belief that individuals with lived experience in the criminal justice system should be involved in shaping policies and practices, as they can provide valuable insights that policymakers may lack.
Focus on Rehabilitation: The need for more open conditions and rehabilitation programs in prisons was highlighted, advocating for a system that prioritizes preparing inmates for successful reintegration into society.
Consequences of Actions: The individual stresses the importance of thinking before acting, particularly in high-stress situations, and encourages others to consider the long-term consequences of their choices to avoid repeating past mistakes.
BEST MOMENTS
"The biggest threat to progress and growth is often the internal conflict and the poor communication between team members." - Maria Arpa
"I knew at an early age we couldn't get work... sometimes you've just got to fend for yourself." - John Burton
"If we've got employment going out the gate, then it's going to reduce the risk of anyone reoffending." - John Burton
"You have to think of the consequences... hitting him is just going to take all that away." - John Burton
"I would start building more Cat D open estates and start doing closed conditions and give more rehabilitation time for people." - John Burton
Maria's Training
https://www.peacefulsolutions.org.uk/training/
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria Arpa welcomes Conroy Harris, a shadow work therapist and former CEO of a mentoring organization called Band of Brothers. Their conversation delves into the concept of shadow work, which involves exploring the hidden aspects of our psyche, particularly emotions like anger and grief, to achieve a sense of wholeness. Conroy shares insights on how societal norms often suppress these emotions, leading to destructive behaviors and disconnection. They also discuss the shadow work needed within organizations, particularly in the context of power dynamics and ethical practices, highlighting the importance of self-reflection for individuals in positions of authority. The episode emphasizes the need for safe spaces to express and integrate our darker emotions, ultimately fostering healing and understanding in both personal and organizational contexts.
KEY TAKEAWAYS
Understanding Shadow Work: Shadow work involves exploring the hidden parts of our psyche, particularly the emotions and traits we often suppress, such as anger and grief. By integrating these aspects, individuals can achieve a sense of wholeness and healing.
Safe Expression of Emotions: There is a critical distinction between expressing anger and acting it out destructively. Safe spaces for expression allow individuals to confront their emotions without fear of humiliation or punishment, which is essential for personal growth.
Cultural and Organizational Shadows: Organizations have their own collective shadows, which can manifest in power dynamics and ethical failures. The culture within organizations often reflects unspoken rules and can lead to harmful behaviors if not addressed.
Individual Responsibility for Change: Change within organizations and society begins with individuals taking responsibility for their own shadows. Self-reflection and acknowledgment of personal issues are crucial for fostering a healthier environment.
Need for Trauma-Informed Practices: There is a gap in trauma-informed practices for those in positions of power. Understanding the trauma that may drive individuals to seek power is essential for creating a more ethical and effective system, particularly in fields like law enforcement and justice.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
https://www.peacefulsolutions.org.uk/training/
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this powerful and eye-opening episode, Maria Arpa sits down with Sarah Wilson, a criminal barrister and founder of Streetwise Law, to explore how young people can protect themselves within the justice system.
After leaving a career in the music industry, Sarah entered criminal law and soon realised that most young people who came into contact with the system simply didn’t understand their rights. That realisation inspired her to create Streetwise Law — an initiative that brings real legal education into classrooms, youth groups, and communities across the UK.
From the truth about stop and search, to the hidden costs of ignorance, to how education can break cycles of harm, Sarah’s work is changing the conversation around justice, empowerment, and youth leadership.
This is an episode about purpose, courage, and what it really means to make justice accessible to everyone.
Key Takeaways
Knowledge is protection: Most young people don’t know what their rights are when dealing with police — and that’s exactly what Streetwise Law is fixing.
Education is empowerment: When young people learn their legal rights, they gain the confidence to navigate authority safely and respectfully.
Stop and search clarity: Sarah breaks down what the police can and can’t do — and how small misunderstandings can change lives.
From music to law: Sarah’s career shift shows how following purpose can turn personal experiences into social change.
Real impact: Streetwise Law is creating ripple effects — reducing youth offending, improving relationships with police, and empowering communities through knowledge.
Links
https://streetwiselaw.com/
https://www.instagram.com/streetwiselaw1/
Marias Training
https://www.peacefulsolutions.org.uk/training/
Social Links
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria Arpa introduces a new series titled "Justice Redesigned," which explores the complexities of justice and social impact in today's world. Drawing on her 30 years of experience in social justice, Maria emphasizes the importance of fairness, equality, and respect, while acknowledging the challenges faced by individuals who feel voiceless and marginalized. The series will feature guests with lived experiences in the criminal justice system, experts in rehabilitation, legal professionals, and individuals affected by significant injustices like the Windrush scandal. Through these discussions, Maria aims to highlight the grassroots efforts being made to address systemic failures and inspire listeners to engage in meaningful change within their communities.
KEY TAKEAWAYS
Importance of Justice: Justice, fairness, equality, and respect are fundamental human needs that become particularly noticeable when they are absent in society.
Complexity of Issues: The current social landscape is complex, with many individuals and organizations striving to make a positive impact, despite the perception that systems are failing.
Focus on Real Experiences: The series will feature guests with lived experiences of the criminal justice system, highlighting the need for rehabilitation and reintegration of individuals who have faced incarceration or societal exclusion.
Community Empowerment: Discussions will explore how communities can come together to reduce their reliance on government support, emphasizing the importance of local initiatives and grassroots efforts.
Valuing Ground-Level Work: The series aims to shift the narrative from political and media critiques to spotlighting those actively working to create change in the justice system and their communities.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria reflects on the key insights gained from a series of conversations with leaders and executives, emphasizing the importance of slowing down and truly listening to one another. The discussion highlights how people desire to feel valued and heard, yet often, conversations are dominated by a debate model that prioritises winning arguments over understanding. Maria argues that listening is an art that is rarely taught, leading to misunderstandings and unnecessary conflicts in various aspects of life, from personal relationships to the workplace. To address this, the episode introduces the concept of dialogue as a remedy, advocating for a collaborative approach where every participant contributes to the solution. Maria encourages listeners to consider the transformative potential of genuine listening and connection in their own lives and communities.
KEY TAKEAWAYS
Importance of Listening: A recurring theme in the discussions with leaders is the significance of slowing down and truly listening to others, as it fosters a sense of value and importance in conversations.
Art of Conversation: Effective communication is an art that is often overlooked in formal education. While technical aspects of language are taught, the nuances of having meaningful conversations, especially when emotions are involved, are not.
Debate vs. Dialogue: Society tends to favor a debate model of conversation, which can lead to unnecessary arguments. In contrast, dialogue encourages collaboration and understanding, recognizing that everyone has a piece of the solution.
Need for Unlearning: To engage in productive dialogue, individuals must unlearn the debate model that they are accustomed to and adopt a mindset that values listening and connection.
Building Connections: Taking the time to build quality connections through listening can transform interactions in various settings, including workplaces, homes, and social environments, ultimately leading to more effective problem-solving.
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
In this episode of "All Things Conflict," Maria Arpa welcomes Michelle Pinckney, a nurturing community member and caterer, to discuss the often-overlooked impacts of conflict within community settings. Drawing from her experiences, Michelle shares insights on the challenges of leadership, the importance of effective communication, and the detrimental effects of suspicion and rivalry among community members. She emphasises the need for curiosity over suspicion and highlights the significance of understanding intentions in fostering healthy relationships. As they explore the dynamics of giving and receiving support, Michelle also shares her journey of transitioning into a catering business focused on nutritious, farm-to-table meals, aiming to serve those in need while nurturing the community. This heartfelt conversation sheds light on the complexities of community life and the potential for healing through connection and service.
KEY TAKEAWAYS
Good Intentions vs. Capability: Many individuals in community settings have good intentions but may lack the capacity to provide the necessary support, leading to frustration and conflict.
Communication is Key: Misunderstandings often arise from a lack of effective communication. The message sent is not always the message received, which can lead to unnecessary conflict.
Curiosity Over Suspicion: Transforming suspicion into curiosity can help resolve conflicts. Instead of making assumptions, approaching situations with a desire to understand can foster better relationships and communication.
Leadership Dynamics: In community settings, there can be a struggle for leadership roles, leading to rivalry and fragmentation. Effective leadership requires collaboration and the ability to share power, rather than hoarding it.
Healing Through Service: Engaging in acts of service, such as providing nutritious food, can be a powerful way to nurture both individuals and communities, promoting healing and connection.
BEST MOMENTS
"When conflict arises and it's not resolved in a healthy way, there are all these other people that suffer at the other end of that." - Maria Arpa
"Sometimes we may just need someone to just sit down and have a cup of tea with someone else and just be there with them." - Michelle Pinkney
"The message sent is not always the message received." - Michelle Pinkney
"Changing suspicion to curiosity can change how you see something and how you want to handle it going forward." - Michelle Pinkney
"There's a way that the leader... isn't given... the reins." - Michelle Pinkney
SOCIAL LINKS
www.centreforpeacefulsolutions.org
www.peacefulsolutions.org.uk
www.workplacehuddle.com
HOST BIO
Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).
Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities.
This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/



