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The Enterprise Edge

Author: Mark Vigoroso, Founder and CEO, The Enterprise Edge | ex-CEO, CMO, CRO, CCO

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Globally syndicated podcast on Spotify, Amazon, Apple, and iHeart Radio with 60,000+ cross-industry business and tech leaders learning from the world’s enterprise technology innovators and pace-setters - ISVs, ERPs, GSIs, PEs, VCs and end-user CEOs, CIOs, CTOs, COOs - as they race to incorporate software, automation, services and emerging technologies like generative and agentic AI, IoT, hybrid cloud infrastructure and even quantum computing to transform business functions across all industries. Want to be a podcast guest? Email us at vigtee5ai@gmail.com and join the conversation!
59 Episodes
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Beneath IBM’s recently announced expanded NVIDIA collaboration and a quantum-centric supercomputing blueprint lies a single, disciplined strategy: own the orchestration layer of enterprise AI, where infrastructure, models, governance, and data converge, and then extend thatcontrol point into the next era of computing before competitors can follow. While hyperscalers commoditize horizontal platforms and model providers chase consumption economics, IBM is betting on a narrower but more durable position - meeting enterprises where their data actually lives, embedding AI into existing workflows rather than demanding wholesale transformation, and quietly laying quantum architecture into enterprise systems long before it becomescommercially decisive. It's a time-arbitrage play, and the executives who recognize it - CEOs reframing AI as an operating model question, CFOs demandingP&L-traceable returns, and CIOs designing for hybrid interoperability - will be far better positioned than those still debating which model to buy. Stream this EdgeBytes episode now, and be sure to LIKE, SHARE and COMMENT!
In this episode of EdgeBytes from The Enterprise Edge®,Mark Vigoroso examines two recent announcements from IFS and Blue Yonder that highlight a structural shift underway in supply chain technology. As enterprises move beyond forecasting dashboards toward AI-driven systems thatobserve, decide, and execute in real time, the center of gravity is shifting from planning to operational action. With global transportation costs often consuming 5–10% of revenue and AI spending in supply chain projected to exceed $20B by 2028, platforms that compress the time between operational signal and financial outcome are becoming strategic assets. This episode unpacks how IFS.ai Logistics and Blue Yonder’s agentic AI architecture reflect that shift, what it means for competitors like SAP, Oracle, Microsoft, and Kinaxis, and why the next era of supply chain advantage will be defined by decision velocity, closed-loop execution, and economic resilience. Stream it now, and be sure to LIKE, SHARE and COMMENT!
In this episode of EdgeBytes, Mark Vigoroso breaks down two moves reshaping the enterprise AI landscape: OpenAI's Frontier - already in play at Fortune 500 giants like Intuit, Uber, and State Farm, compressing six-week manufacturing cycles down to a single day - and Anthropic's Claude Cowork, the AI that doesn't just assist, it executes. We're not talkingchatbots. We're talking a three-layer AI workforce architecture: embedded agents inside your ERP and CRM, orchestration platforms spanning your entire tech stack, and digital knowledge workers handling strategy, analysis, andreporting like a tireless analyst who never sleeps. Mark also introduces Value Physics - a sharp new framework that reframes why most AI transformations fail (spoiler: it's not the model, it's the friction). Whether you're a CIO, a strategy leader, or just trying to make sense of where enterprise software is actually headed, this is the signal you've been waiting for. Watch it. Share it. Then ask yourself: what's slowing your AI value down?
In this EdgeBytes episode, host Mark Vigoroso breaks down Oracle's blockbuster Q3 earnings report - including a staggering $553 billion in Remaining Performance Obligations, up 325% year over year - and explains why that number is far more than a financial headline. It's a forward signal that the enterprise AI market has shifted from experimentation to industrial-scale infrastructure commitment. Mark brings his unique Revenue Physics framework to decode what Oracle's customer wins - from Argonne National Laboratory to Louis Vuitton to SoftBank - reveal about the real mechanics of AI-driven growth: sovereign infrastructure, multi-cloud architecture, and the race for GPU capacity. Whether you're a CEO evaluating your AI strategy, a CIO rethinking your cloud architecture, or a CFO measuring the ROI of technology investment, this episode delivers the kind of rigorous, signal-over-noise analysis that turns complex earnings data into actionable business intelligence. Stream it now, and be sure to LIKE, SHARE and COMMENT!
In this episode of EdgeBytes, we provide our measured analysis and recommendations based recent announcements from SAP and ServiceNow. ServiceNow is deploying autonomous agents in telecom and government with real,measurable results - Bell Canada's 25% faster customer response times and the City of Raleigh's 98% AI deflection rate - and SAP is making a bold organizational bet, creating a new Customer Value Group and appointing a Chief Customer Officer to collapse the wall between selling and delivering. But the deeper story connecting both moves can be clearly seen through the lens of Value Physics, the idea that enterprise value doesn't compound when AI is merelyinformative - it compounds when AI removes friction from the workflow itself. In Value Physics terms – encapsulated by the equation, Enterprise Value = [(Acceleration − Friction) / Mass] × Velocity - both ServiceNow and SAP are attacking the same variable: friction. We unpack what these moves reveal aboutwhere the enterprise stack is heading in 2026 - away from AI as a feature and toward AI as a governed operating model that is embedded, adopted, and economically captured. If you're a CEO, CIO, or CFO trying to turn AI investment into real operating leverage, this one's for you. Stream it now, and be sure to LIKE, SHARE, and COMMENT!
What does the founding CTO and EVP of Product of a $300M+ data platform know that most enterprise leaders don't? In this episode of The Enterprise Edge podcast, host Mark Vigoroso cuts through the AI-for-BI noise with Daren Thayne - who has been at Domo since day one, and before that helped Ancestry.com leapfrog its competitors and eventually acquire them both. Daren doesn't deal in hype: he shares how Domo's engineers are using Claude Code and MCP to automate the unglamorous parts of development (e.g. JIRA tickets, build logs, pull requests) so senior engineers can finally operate at the level they were hired for; why "vibe coding" is transforming prototypes from PowerPoints into working demos that actually move the room; and why enterprises drowning in dashboards are asking the wrong questions entirely. His advice for any CIO or Chief Data Officer trying to navigate the chaos? Stop chasing AI features. Build the governed data foundation first, score a few wins, and watch your internal innovators hiding in Finance, Marketing, and HR do the rest. It's zero-fluff, real-world perspective from a tech leader who has been building at the frontier of enterprise data and intelligence for decades. Stream it now, and be sure to LIKE, SHARE and COMMENT!
The "SaaS is dead" narrative has been making the rounds - but the numbers just told a very different story. In this episode ofEdgeBytes, we cut through the drama and go straight to the data: Salesforce just closed fiscal 2026 at $41.5 billion in revenue with $72.4 billion in contracted backlog, while Workday posted 13% full-year growth and nearly 20%cash flow expansion. These aren't the metrics of a dying category - they're the metrics of an industry evolving at speed. What's actually shifting is how value gets measured: Salesforce alone processed nearly 20 trillion tokens anddelivered 2.4 billion Agentic Work Units, signaling a fundamental reframe from software licenses to measurable labor execution. In this episode, we unpack what this means for CEOs, CIOs, and CFOs navigating the AI integration moment - why platform concentration risk is rising, why the middle tier of undifferentiated SaaS is genuinely vulnerable, and why the real story isn't collapse, it's consolidation. Stream now if you want signal over noise on where enterprise software is actually headed, and be sure to LIKE, SHARE and COMMENT!
What does a 116-year-old almond cooperative and cutting-edge enterprise AI have in common? More than you'd expect. In this episode of The Enterprise Edge podcast, host Mark Vigoroso sits down with Steven Birgfeld, VP of Information Technology and Services at Blue Diamond Growers - the iconic brand behind Almond Breeze and those ubiquitous snack nuts - for a rare, candid look at enterprise transformation from the practitioner's seat. Steve pulls back the curtain on how one of America's most storied agricultural cooperatives, owned by nearly 3,000 California almond growers, is navigating its way through a full SAP ecosystem - S/4HANA Rise Private Cloud, IBP, BTP, and the newly adoptedBusiness Data Cloud - while simultaneously experimenting with embedded and agentic AI to revolutionize synchronized supply planning, crop forecasting, and manufacturing yield optimization. Steve shares how their marketing team issaving six figures per campaign using generative AI to identify the next trending global almond flavor, why a promising 20-year-dataset AI crop forecasting model ultimately couldn't outsmart Mother Nature, and how their CFO is redefining his team as data scientists rather than reporters of financialnews. If you've heard enough AI vision-casting from vendors, this is the episode you've been waiting for - a grounded, ROI-guided, value-first perspective from an enterprise tech leader in the trenches… or the orchards! Stream it now, and be sure to LIKE, SHARE and COMMENT!
What if your office building could read the room - literally? In this episode of The Enterprise Edge podcast, host Mark Vigoroso sits down with Bob Cicero, Cisco's Americas Future-Proofed Workplace Director and a 25-year company veteran who joined the company during the dot-com boom and never stopped taking calculated risks. Bob pulls back the curtain on how Cisco's own flagship office in Penn One, New York achieved a 5X increase in collaboration spaces within the same 58,000 square feet - not by redesigning the furniture, but by putting technology first. He reveals why the humble badge swipe is the worst data source in corporate real estate, how Cisco's network infrastructure is now powering everything from desk sensors to real-time air quality monitoring, and why the companies that started collecting workplace data four years ago are now sitting on a goldmine as AI arrives to make sense of it all. From biometric wearables that could one day auto-adjust your meeting room's temperature mid-conversation, to budget-sharing breakthroughs between IT and facilities teams, this episode is a masterclass for any real estate, IT, or operations leader who's tired of paying for beautiful empty offices. Stream it now, and be sure to LIKE, SHARE and COMMENT!
NEW EdgeBytes Episode from The Enterprise Edge: Trust is no longer a compliance checkbox. It's a strategic asset. At the recent 2026 Munich Security Conference, two announcements signal a turning point for enterprise AI, defense modernization, and digital sovereignty - and they deserve our attention and analysis.1. The Trusted Tech Alliance - 15 global tech giants (Microsoft, Google Cloud, Amazon Web Services (AWS), Anthropic, SAP, Ericsson, Nokia, and more) united around five verifiable principles for trusted, secure, transparent infrastructure. As Ericsson's CEO Börje Ekholm put it: "No single company or country can build a secure and trusted digital stack alone."2. SAP's Defense Innovation Hub - a purpose-built ecosystem where startups, academia, and defense organizations co-create solutions for resilient, mission-critical operations. The message is clear: software and data integrity are now front-line concerns, not back-office afterthoughts. The thread connecting both? The future of technology - from enterprise AI to national security - will be governed by trust frameworks and ecosystem cooperation, not unilateral control. This will reshape procurement policies, public-private partnerships, and geopolitical alliances for the next decade. Have a listen and let me know your thoughts: Which trust principle matters most in 2026 and beyond - transparency, supply-chain security, or cross-border interoperability, and why? Drop your take in the comments!
EdgeBytes Episode 2 from The Enterprise Edge: The Enterprise Software Reckoning. The current enterprise software tailspin isn't what you think it is.36,165 tech jobs lost in just 6 weeks of 2026. Salesforce cutting 1,000. Workday down another 400. Amazon slashing 16,000 corporate roles.But these aren't failing companies. They're profitable enterprises making high-stakes bets. In this latest episode of EdgeBytes, I break down why the real driver isn't AI capability - it's AI anxiety; how companies are using AI as both the excuse for cuts AND the promise of growth; and three scenarios for what happens next (and which one we're actually living in). My take is this isn't a correction. It's a complete restructure of the value chain. The enterprise software we knew for 20 years? Already gone. But enterprise software is NOT dead. Watch to find out what is emerging right before us, and how to position yourself for success.
5-minute POV on recent announcements from ServiceNow...First, Panasonic Avionics Corporation - the company that puts entertainment systems in your airplane seat - just ripped out legacy CRM and went all-in on ServiceNow's AI-powered platform to manage 300 airline customers. And ServiceNow and Anthropic just announced a deep partnership integrating Claude directly into the Now Platform. More evidence that Bill McDermott and team are building the operating system - or "connective tissue" - that unifies workflows across enterprise operations, with AI as the intelligence layer, not just a feature. Listen - and react, comment, share - below!
Paul Baier didn't just survive the dot-com crash - he learned lessons that make him uniquely qualified to cut through today's AI hype. Now CEO of GAI Insights and Harvard Business School Executive Fellow, Baier helps Fortune 500s and startups answer the question boards are finally demanding: "Show me the actual numbers." In this conversation, we go beyond the buzzwords. Baier reveals what "AI-hybrid organization" actually means on an org chart, walks through real ROI calculations for secure employee chatbots, and explains why CFOs are starting to care more about "Return on Employee" than traditional metrics. You'll hear about the metric Morgan Stanley started tracking that they never measured before and why the measurement reckoning of 2026 separates serious deployments from expensive science projects. If you're tired of AI demos and ready for deployment reality - complete with governance guardrails, post-launch surprises, and the conversations that actually move budget approvals - this episode delivers the edge you need. Stream it now, and be sure to LIKE, COMMENT and SHARE!
Forget the tired playbook of relentless growth-at-all-costs; Leanne Taylor, Chief Revenue Officer at SYSPRO, dismantles the myth that bigger is always better in this essential episode of The Enterprise Edge. With the precision of someone who's built revenue engines across continents, Taylor reveals why "growth for growth's sake is actually a recipe for disaster" and argues that the most dangerous thing leaders can do is chase trends without understanding their own operational DNA. Her framework is bracingly simple yet profound: get crystal clear on your ideal customer profile, resist the seduction of every shiny market opportunity, and build systems that scale intelligently rather than chaotically. When she describes companies as needing to "eat their own dog food" - meaning leaders must intimately understand their products by using them - it's not consultant-speak but hard-won wisdom from someone who's seen the wreckage of unfocused expansion. This isn't another generic leadership conversation; it's a masterclass in strategic restraint from a revenue leader who knows that saying no to the wrong opportunities is how you say yes to sustainable success. Stream it now! And be sure to LIKE, SHARE and COMMENT!
Close out 2025 with a front-row seat to the future of enterprise AI as Workday CTO Peter Bailis reveals how one of enterprise software's most successful platforms is reimagining work itself. In this season finale of The Enterprise Edge podcast, Bailis unpacks Workday's bold "compound AI systems" architecture - a sophisticated approach that's transforming how 11,000 companies worldwide manage their most critical resources: people and money. From introducing "agent systems of record" that give AI identities in your org chart to processing contracts at superhuman speed, Bailis explains why Workday's laser focus on HR and finance workflows positions them uniquely in an increasingly crowded market. Whether you're evaluating enterprise platforms, curious about practical AI implementation at scale, or simply fascinated by how distributed systems thinking translates from Stanford classrooms to managing billions of daily transactions, this conversation delivers the rare combination of technical depth and strategic insight that only a Cal-educated, Stanford-teaching CTO can provide. Hear why focus still matters even at hyperscale - and how the company governing your work location, manager relationships, and time-off approvals is betting everything on sticking to its core. Stream it now and be sure to LIKE, SHARE and COMMENT!
In this episode, host Mark Vigoroso sits down with Corey Spencer, General Manager and Global VP of AI at UKG, for a masterclass in enterprise AI strategy. Spencer pulls back the curtain on UKG's groundbreaking Workforce Intelligence Hub - a platform designed to turn decades of siloed HR data into actionable insights - while candidly addressing the industry'sthorniest challenges: AI hallucinations, trust deficits, and the monetization puzzle keeping CFOs up at night. From his home base in Utah's "Silicon Slopes," Spencer shares hard-won lessons from 25 years in SaaS, explains why building customer trust is now a team sport requiring "capability coalitions" across vendors, and offers a refreshingly honest take on whymost AI demos impress but few AI implementations deliver. Whether you're navigating the hype cycle, wrestling with agentic AI architectures, or simply trying to understand how multi-agent systems will reshape enterprise software,this conversation delivers the strategic clarity and tactical wisdom you can put to work at your company today. Stream it now and be sure to LIKE, SHARE and COMMENT!
Join The Enterprise Edge founder and CEO Mark Vigoroso as he sits down with Vignesh Subramanian, Infor's SVP of Product Management overseeing AI, analytics, automation, and platform strategy, for a wide-ranging conversation that moves from the technical to the operational to the personal. Learn why Infor has doubled down on industry-specific SaaS solutions while carefully navigating the hyperscaler game, how agentic AI is reshaping mission-critical enterprise workflows without triggering a "doomsday scenario" for the workforce, and why Subramanian, who's witnessed in his 25 years at Infor everything from the dot-com boom to the cloud revolution, believes AI's near-term promise lies in bridging humanity's labor shortage gap. Along the way, you'll discoverSubramanian's unexpected side hustle as a reserve oboist in a chamber orchestra, his philosophy that "winning requires planning" learned from coaching youth cricket, and why he keeps a hand-painted calendar on his desk featuring sketches from his favorite South Indian composer. It's enterprise software strategy meets human insight - proof that the most compelling conversations about technology happen when you actively listen to the people behind the platforms. Stream it now, and be sure to LIKE, SHARE and COMMENT!
In this episode of The Enterprise Edge podcast, Informatica's EVP and Chief Product Officer Krish Vitaldevara delivers insider perspectives on the Salesforce acquisition - valued at $8 billion - and why it represents a perfect strategic alignment between two companies that share DNA around vendor neutrality and partner-first ecosystems. Fresh from joining Informatica in March after leadership roles at Microsoft, Google, and NetApp, Vitaldevara makes acompelling case that AI isn't just disruptive - it's a triple convergence of the PC revolution's productivity gains, mobile's modality shift, and cloud's infrastructure buildout, all happening simultaneously. From discussing why most companies' data still isn't ready for AI to revealing how consumption-based pricing will become essential in the agentic era, this conversation offers critical strategic insights for anyone navigating the intersection of enterprise data management, AI transformation, and the future of enterprisesoftware. Stream it now and be sure to LIKE, SHARE and COMMENT!
Ready to future-proof your business - or risk becoming the next Kodak? In this must-see episode of The Enterprise Edge podcast, founder & CEO Mark Vigoroso sits down with Sunil Ranka, Silicon Valley entrepreneur, TEDx speaker, and founder of Predikly, to discuss the urgent reality of agentic AI and automation. Sunil pulls no punches: companies waiting on the sidelines for their competitors to adopt AI are already falling behind. With jaw-dropping examples - like a three-person team generating $30 million in annual revenue - he reveals how AI agents and automation are collapsing traditional business models and creating unprecedented opportunities for lean, high-revenue operations. Whether you're an executive navigating digital transformation or an entrepreneur eager to understand how AI is rewriting the rules of scale, this conversation delivers actionable insights on speed-to-market, avoiding costly implementation mistakes, and why embracing AI now isn't optional - it's survival. Don'tmiss this energizing look at the future of work, productivity, and innovation. Stream it now, and be sure to LIKE, SHARE and COMMENT!
From talking teddy bears to transforming enterprise customer experiences, ⁠Philipp Heltewig⁠'s journey is nothing short of remarkable. As the newly appointed Chief AI Officer at ⁠NiCE⁠ (a $3 billion customer experience giant), following their acquisition of his company Cognigy, Phil reveals the fascinating origin story of how building AI software for a speaking teddy bear unexpectedly launched a 9-year mission to revolutionize how brands communicate with customers. In this Halloween Eve conversation, he unpacks NICE's latest AI Ops Center that keeps AI agents running flawlessly at enterprise scale, shares hard-won wisdom about startup focus ("say no to everything else"), and paints a compelling vision of a near-future where customers will have genuine, seamless conversations with brands across their entire lifecycle - from discovery to purchase to support. If you're curious about where agentic AI is taking customer experience, or simply want to hear a founder's candid take on pivoting, focus, and what happens when your startup gets acquired by a NASDAQ-traded powerhouse, this episode delivers insights you won't want to miss. Stream it now!
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