All Things Quality: An ASQ Podcast

Track: Quality in PracticeTopics: Healthcare quality, Electronic medical records (EMRs), Continuous improvement, AI in healthcare, Process optimization, Patient safetyIn this episode of All Things Quality, we talk with Taryn Shipley, founder of Lean HealthTech and ASQ Certified Six Sigma Black Belt, about how EMRs can help—or hurt—healthcare quality, safety and performance.Drawing on Taryn's recent Quality Progress article, we explore how EMR data can uncover workflow problems, why poorly designed systems contribute to clinician burnout, and how quality professionals can make technology work better for the people who depend on it.Taryn also shares practical insights on:Using interoperability and analytics to improve patient care.Designing workflows that make the right thing easier to do.Preparing healthcare systems for AI and AI agents.Why going live is just the beginning of continuous improvement.Balancing performance metrics with the human experience.Plus, in Quality News You Can Use, we highlight ASQ's Healthcare Division Monthly Member Chats, a recent article on AI in healthcare, and the upcoming 2027 World Conference on Quality and Improvement.----------Related ResourcesWhy EMRs Make or Break Performance — Taryn Shipley, Quality ProgressLean HealthTech — Connect with Taryn ShipleyASQ Healthcare DivisionExpert Answers: AI in HealthcareWCQI 2027 — May 23–26AI, Empathy, and the Future of Care — ATQ podcastAll Things Quality on Spotify — More episodes, including AI in Healthcare, Part 2

Track: Thought LeadershipKeywords: Humanoid Robotics, AI, Future of Work, Automation-----Humanoid robots are moving from futuristic concept to real manufacturing conversations.Note: This episode was recorded live at ASQ’s World Conference on Quality & Improvement (WCQI), so you may hear a little conference-floor background noise along the way.We talk with Anitha Kapu, Director of Quality & Manufacturing at Amazon, about where humanoid robots fit today, where the hype may be getting ahead of reality, and what their growing presence could mean for quality professionals.We explore safety, reliability, workforce concerns, new skills for quality engineers, and the role quality teams may play in helping this technology move from concept to operational reality.Plus, Quality News You Can Use, featuring Ask Quincy, ISO 9001:2026, and The Quality Show.Resources & links:Progress Report: Robotics & Manufacturing Trends — A quick look at robotics and manufacturing trends.The AI Advantage in Manufacturing — How AI is changing manufacturing performance and decision-making.Artificial Intelligence Fundamentals — A practical AI primer for quality professionals.Machine Learning Fundamentals — An introduction to machine learning for quality and manufacturing.ISO 10218-1:2025 – Industrial Robot Safety — Safety requirements for industrial robots.ISO 10218-2:2025 – Robot Applications and Cells — Safety guidance for robot systems and integration.

Track: Quality Community | Topics: Quality 4.0, Next-Gen Quality, Conferences, Professional DevelopmentIn this short episode of All Things Quality, host Pablo Baez talks with Thomas Jones, conference chair for BosCon 2026, the ASQ Boston Section conference taking place November 5–6, 2026, at the Hilton Boston/Woburn.Thomas shares what BosCon is, what attendees can expect from this year’s theme — “Next-Gen Quality: Where Innovation Meets Assurance” — and how a focused regional event like BosCon offers a different experience from larger conferences like WCQI.This episode also includes ASQ News You Can Use, with updates on the upcoming ISO 9001 release, ASQ’s September Standards & Auditing Member Gift, and the final call for WCQI 2027 presenter submissions.---------Resources and links:BosCon 2026 – ASQ Boston Section - Learn more about BosCon 2026, hosted by the ASQ Boston Section.ISO 9001 Revision Update – ISO/TC 176/SC 2 - Official updates on the upcoming ISO 9001 revision.ASQ Standards & Auditing Member Gift - Access ASQ’s September member resource collection on standards and auditing.WCQI 2027 Call for Proposals - Submit to present at WCQI 2027 before the deadline.ASQ Membership - Join ASQ for member discounts, resources, learning, and community access.All Things Quality Podcast - Listen, follow, and subscribe to ASQ’s official podcast.

Track: Quality in Practice | Topics: ISO 9001:2026, Quality management systems, Standards, ISO 9000, Quality culture, Risks and opportunities, Change management.---ISO 9001:2026 is coming — but what’s actually changing, what’s staying the same, and how should quality professionals prepare without overreacting?In this episode of All Things Quality, we talk with Lisa Uhrig, ANSI lead US expert for the ISO 9001 revision and U.S. TAG voting member. Lisa explains how the revision process works, what consensus means, why some changes were made, and how organizations can avoid misinformation as the updated standard approaches.Lisa addresses key questions including:Who decides when ISO 9001 needs to be revised?What stage is the ISO 9001:2026 update in now?What are the biggest changes you should know about?What is not changing from ISO 9001:2015?Why were risks and opportunities separated?What role do quality culture and ethical behavior play in the update?How does ISO 9000 support the use of ISO 9001?Where can quality professionals find reliable implementation guidance?Resources mentioned:ASQ Standards 101Lisa Uhrig’s new Quality Progress article, “ISO 9001: 2026”“Standards in Sync” by Lisa Uhrig, Marnie Schmidt, Sheronda Jeffries and Susan L.K. BriggsISO/TC 176/SC 2 homepageISO/TC 176/SC 2 guidance on ISO 9001ISO 9001 Auditing Practices GroupQuestions or volunteer opportunities with ASQ StandardsThis episode is sponsored by BecomeMore Group — BecomeMore helps organizations build stronger leaders, strengthen ISO management systems, and use Lean Six Sigma through The DMAIC Way® to solve problems, reduce loss, and sustain gains. Learn more at https://www.becomemoregp.com/ Help us spread the grow our podcast! -Subscribe to All Things Quality for more conversations on the tools, standards, trends and people shaping the future of quality.

Track: Quality in Practice | Topics: Cybersecurity risk management; secure by design; KRIs; AI risk; vulnerability management-----Cybersecurity is no longer just an IT issue. In this episode of All Things Quality, we talk with Jayet Moon and Jeet Shah, authors of Cybersecurity Risk Management, live at the ASQ's World Conference on Quality & Improvement, about how cyber risk connects to quality, compliance, operations, AI, supply chain risk, and product safety.They discuss secure-by-design thinking, foundational controls, KRIs, vulnerability management, and how quality professionals can partner with cybersecurity teams to build safer, more resilient systems.-------------------Resources & LinksCybersecurity Risk Management — Practical guidance for connecting cyber risk to quality, compliance, engineering, and trust.Expert Answers: Cybersecurity Risk Management — A quick primer on why cyber risk belongs in quality.Beware the Trojan Horse: Hidden Threats, Real Risks — A clear breakdown of assets, threats, vulnerabilities, impacts, and severity.NIST Cybersecurity Framework 2.0 — A common structure for managing cybersecurity risk.ISO/IEC 27001 Overview — Background on the ISMS standard discussed in the episode.CISA Secure by Design — Guidance on building security in earlier.Jayet Moon on Artificial Intelligence Fundamentals — Jayet’s ASQTV segment on AI through a quality lens.AI Fundamentals Q&A with Jayet Moon — Pablo’s earlier ATQ conversation with Jayet.