Claim OwnershipGroup Practice Accelerator
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© Jamie West Falasz and Diwakar Sinha
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The team at Polaris Healthcare Partners shares education, tactics, and strategies to help you launch and scale your group healthcare practice. We bring decades of experience in working with hundreds of clients to help you accelerate your learning curve while minimizing your chances for mistakes. Learn more at https://www.polarishealthcarepartners.com
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In this week’s episode of the Group Practice Accelerator podcast, Travis Marshall, President of MOD Marketing joins Jamie behind the mic for a look into the foundational advertising elements healthcare groups need to stand out and grow in today’s competitive world. From sharpening your message to turning online visibility into real patient volume, this conversation focuses on what drives results.Listen in and discover how clarity in your brand strategy leads to a consistent pipeline, more meaningful community engagement, and ultimately more patients choosing your practices.To reach today's Guest:MOD Marketing: https://www.modmarketing.com/Travis Marshall: travis@modmarketing.com(919)200-8178
Inconsistent results across locations? Burned-out managers? Frustrated top performers? The root cause is often a culture in shambles. In this Thursday's episode, host Jamie West Falasz invites teammate and Fractional COO Executive, Adin Bradley, back to show for an honest look at why “soft” cultures - where expectations aren’t enforced - quietly destroy performance and organizational value. Tune in to hear first-hand how strong cultures orchestrate shared values, operational alignment and scalability across every site. Because culture isn’t about perks, positivity, or good intentions. It’s the operating system of your organization.Adin Bradley on LinkedIn: https://www.linkedin.com/in/adinjbradley/Adin’s Post: https://www.linkedin.com/posts/adinjbradley_a-lot-of-healthcare-group-leaders-think-strong-activity-7442188341007147008-YUFa?utm_source=share&utm_medium=member_desktop&rcm=ACoAABEQltgBFxdn_IVPhTSdzGw7cu0eKrK32aU
Building your healthcare empire sounds exciting…until the process starts to spiral.This week on the Group Practice Accelerator Podcast, host Jamie West Falasz talks with Andrew Medina (Blue Frog) about what actually happens behind the scenes when healthcare groups design, build and scale the right (and wrong!) way.Whether expansion by de novo, acquisition, or a mixed bag, we get into: • The fast ways owners lose time and money • Why managing architects and contractors yourself backfires in an expensive way • How trust, end-to-end transparency and replication can iron out workflows and increase the value of your businessIf you’re building, buying, redesigning or scaling, this episode is a must-listen for owners who want to stay productive throughout the process while avoiding costly delays and headaches.___________________________________________________For more information and to reach today's guest...Explore Blue Frog: Bfrog.netEmail Andrew Medina at amedina@bfrog.net
What if accounting wasn’t just about numbers, but about people, behavior, and smarter decision-making?In this episode, host Jamie West Falasz sits down with Joelle Klovanish, CEO of Benchmarks, a forward-thinking accounting firm, to explore the concept of financial architecture, a strategic approach to structuring finances that supports clarity, growth and indisputable value. But the conversation goes deeper.We unpack how a human-first philosophy is reshaping client relationships, why understanding neuropsychology can lead to better financial outcomes, and how behavioral insights influence everything from cash flow management to leadership decisions.If you're a healthcare founder or operator, or simply curious about the intersection of money and mindset, this episode offers a fresh perspective on how one woman tackled the world of accounting with a personalized touch.Tune in and rethink the way you approach finance!Reach Joelle and Benchmarks here:joelle@benchmarksco.comhttps://benchmarksco.com/
Partnership isn't just a division of equity, it’s a defining strategic move.But what do ambitious founders do before offering equity? What's the recipe for success?In response to a recent LinkedIn post from Polaris Partnership Executive Mark Flock in which he poses 5 questions EVERY founder must ask themselves before considering partnership, Jamie invites Mark back to the show for a thought provoking exploration of how modern founders are rethinking partnership earlier in their growth journey. The conversation is no longer “Should I partner?” but begins with “What am I solving for?”For driven healthcare founders, this episode addresses why partnership is never a participation trophy but rather a strategic inflection point designed to intentionally unlock the next stage of growth. Listen to the full episode today to learn how you can launch your own expansion and stay in control of your legacy.Find Mark's LinkedIn post here: https://www.linkedin.com/feed/update/urn:li:activity:7434619499578007552/5 Questions from Mark Flock's LinkedIn post: “What am I solving for?”“What structure secures my legacy?”“What partner amplifies what I’ve built?”“How do I protect what I’m continuing to build?”“How can I plan for an exit or retirement?”
When it comes to selling your group practice, most owners assume buyers are focused purely on revenue and profit. But sophisticated buyers look deeper.In this week’s episode of the Group Practice Accelerator, we break down why the Founder is often the most valuable asset in the business, and how your role as Founder impacts not only your current valuation, but the future value and stability of the organization for buyers. You’ll also learn what buyers actually evaluate during acquisition, including the leadership and culture YOU create.Listen in as host Jamie West Falasz and Polaris’ Nan Meehan build a practical checklist that Founders can return to time and again as they prepare for, and step confidently into, the next phase of their businesses.
The biggest offer isn’t always the smartest deal. And accepting the wrong offer? That can undo years of your diligent effort to create a legacy with lasting value. In this week’s episode of the Group Practice Accelerator, host Jamie West Falasz talks with Polaris CEO, Diwakar Sinha, as he breaks down how to evaluate buyer quality before you sign, so founders don’t trade long-term desires for short-term price.We cover how to spot hidden risks, shaky capitalization, cultural misalignment, and post-close surprises that can derail your next chapter. Learn the red flags to watch for and the right questions to ask so you choose a buyer who protects your legacy, your team, and your future. For more information, read Diwakar’s article here:https://www.linkedin.com/pulse/how-evaluate-buyside-buyers-hidden-risk-most-healthcare-diwakar-sinha-isdde/
Dentist recruiting is more competitive than ever, and a higher paycheck alone won’t cut it.In this week’s episode, host Jamie West Falasz talks with Morgan Pace of ETS Recruit and Polaris’ Mark Flock about the biggest hiring mistakes most owners make, green and red flags to watch for, and how to turn recruiting into a long-term growth strategy.If you want to stand out in a crowded market and stop the cycle of constant turnover, this conversation will show you how to recruit smarter - and retain for the long game. Reach Morgan Pace:https://etsrecruit.com/info@etsrecruit.com
Selling your group practice is one of the biggest financial and emotional decisions you’ll make as an owner, and it’s rarely as simple as it looks from the outside. In this week’s episode, host Jamie West Falasz welcomes Justin Marti, Founder and attorney at Marti Law Group for a frank break down the top five things every group practice owner needs to understand before entering a sale and after the deal is done. From valuation and deal structure to leadership changes, earn-outs, and what day-to-day life actually looks like post-sale, this conversation will help you prepare for both the business deal and the human side of your next chapter.To reach today's guest:www.martilawgroup.comjustin@martilawgroup.com
Accountability is one of the most important - and most avoided - skills in group practice leadership, and it can directly impact business value. In this episode of the Group Practice Accelerator Podcast, Fractional COO Executive, Adin Bradley joins host Jamie West Falasz to talk about accountability to your team, accountability to the success of your business, and how to make tough leadership decisions. You’ll learn why avoiding hard conversations hurts practice culture and profitability, how clear expectations improve team performance, and when it’s time to stop coaching and start making guilt-free decisions. This episode is for those group practice owners looking to take the reins, be direct, and spread accountability across the organization!
In this special episode of the Group Practice Accelerator podcast, host Jamie West Falasz sits down with Polaris CEO Diwakar Sinha and Midmark’s Ted Kehagias for an exclusive preview of Multisite Mastery: Designing Growth with Confidence, the transformational event for group practice leaders ready kick expansion into high gear coming this March.Whether you’re preparing to open your next location or scaling to ten, fifteen, twenty, or more, this conversation breaks down the strategies, insights, and real-world expertise you can expect. You’ll hear from the minds shaping the event: multisite growth experts, operations and design leaders, and real-world operators who’ve been there and built it - and why the Midmark Experience Center in Versailles, OH provides the perfect environment to reimagine your expansion playbook.If structure, confidence, and intentional growth are on your wish list, this episode sets the tone for what’s coming March 25–27.Learn more and register HERE
On this week’s episode of the Group Practice Accelerator, host Jamie Falasz sits down with Jon Fidler, Founder and CEO of Fidler & Associates, to talk about why the team you build around you matters more than almost anything else as you scale. Jon shares what he’s seen working with multi-site groups across the country - from where leaders get hiring wrong to how alignment at the executive level creates stability, reduces risk, and ultimately drives higher exit value.They cover when to stop doing it all yourself, which leadership roles to prioritize as you grow, and what buyers really look for when it’s time to sell. If you’re ready to scale, or thinking about an eventual exit, this episode will help you hire with intention and build a team that supports long-term value.Contact Jon Fidler:www.fidlerandassociates.comjfidler@fidlerandassociates.com(512)550-8604
If you’re running multiple locations, growth alone isn’t the flex anymore - value is. In this week’s episode of the Group Practice Accelerator Podcast, Jamie brings back Partnership & Equity Solutions Executive, Mark Flock, for straight talk about what it really takes to be ready for 2026. From strategic partnerships to equity decisions that either multiply or quietly destroy value, this conversation is for owners who are thinking beyond “more locations” and toward leverage, optionality, and long-term payoff. If your practice is scaling, the question is no longer can you grow, it’s whether your structure is making the business more valuable or more complicated. If you want a business that gives you leverage, options, and power (not just more responsibility), this episode will change how you think about growth.
If you’ve ever wondered why DSO and MSO valuations exploded, stalled, and now look ready to move again, the answer is hiding in plain sight: SOFR.In this 2026 kickoff episode, host Jamie West Falasz invites Polaris Founder & CEO, Diwakar Sinha back to the show for a breakdown of how changes in borrowing costs have driven valuation cycles, recap strategies and M&A activity from 2017 through today. From the pre-pandemic decline in borrowing costs, to the near-zero-rate frenzy that fueled record deal volume, to the post-pandemic reality of cashflow compression and failed transactions, SOFR has been the hidden lever behind it all. Tune in to learn about the recent downward trend in SOFR, why it signals a positive turning point for capital deployment, and why 2026 is shaping up to be a pivotal year for prepared founders and operators.Because in this market, timing helps - but readiness winsRead Diwakar’s Article HERE: https://polarishealthcarepartners.com/capital-markets-sofr-and-the-recapitalization-of-msos-dsos-why-2026-could-be-the-year/For more Information on the Secured Overnight Financing Rate and the cost of borrowing cash, click here: https://www.newyorkfed.org/markets/reference-rates/sofr
As the year comes to a close, we’re taking a step back …and looking ahead. In this episode, Eyes on the Horizon, we reflect on the key lessons, challenges, and wins that shaped dental group practices this year. From operational growth to leadership decisions to M&A activity, we’ll break down what mattered most and how those insights can fuel smarter strategies moving forward.We’ll also shift our focus to building momentum for 2026, discussing priorities group practice owners should be thinking about now - from scaling systems and strengthening teams to navigating industry trends and opportunities. Plus, we’ll preview key events and opportunities coming in Q1, so you can plan ahead, stay engaged, and start the year with clarity and confidence.Whether you’re refining your vision or preparing for an ambitious year ahead, this episode is designed to help you close the year strong and enter 2026 with purpose.Check out Polaris Events HERE: https://polarishealthcarepartners.com/speaking-engagements/
What does it really take to set up a Dental Group Practice the right way?In this week’s episode, host Jamie West Falasz is joined by Sara Stock, founder of Stock Legal, who specializes in legal services for dentists and dental group practices. Ahead of her compelling presentation at the Multisite Mastery: Designing Growth with Confidence event in March at Midmark’s Experience Center, Sara breaks down the legal structures, strategic decisions and introspection that dental practice owners need to consider and understand when scaling beyond a single location.Sara provides a preview of her March session, discussing how to:Structure for long-term growthAvoid common legal pitfalls with the right foundational documentsAlign your legal setup with the business and lifestyle you wantThink proactively about scalability, partners, and future exitsWhether you’re considering your next de novo or refining an existing group practice structure or acquisition plan, this episode and the Multisite Mastery event provide practical insights to help you build with intention.Learn more about Multisite Mastery: Designing Growth with Confidence here.Connect with Sara Stock and the Stock Legal team here:www.stocklegal.comsara.stock@stocklegal.com
Practice inefficiency doesn’t just waste time - it impacts revenue, patient outcomes and staff productivity. In this week’s episode, Jamie sits down with Jennie Vanderpool, Senior Manager for Process Improvement and Effectiveness at Midmark, for a conversation that connects Lean Six Sigma methodology with revenue boosting process improvement and practice design, showing how smarter workflows can reduce bottlenecks and save valuable time. Tune in for a preview of Jennie’s session at the upcoming Multisite Mastery event in March and learn how process improvements build smarter systems that simply make sense.
Tune in for this week’s episode as Jamie invites Polaris’ Mark Flock and Dr. Ben Tolley, founder & CEO of Tolley Dental behind the mic as this group practice leader shares how he’s scaling multiple locations by building trust-driven partnerships for his doctors. Dr. Tolley’s journey offers a candid look at what it really takes to grow a multi-location dental group, and why partnership pathways are essential for attracting and keeping top-tier providers. With help from Polaris and a team of allies, Dr. Tolley rolled out a fair and transparent pathway to ownership that boosts retention, strengthens culture, and aligns everyone behind the Tolley mission. If you're a dentist considering expansion, struggling with doctor turnover, or looking for a blueprint to build a sustainable group practice, this is an episode you won't want to miss.
Get ready - your roadmap to confident, strategic multisite expansion is almost here. In this special episode, host Jamie West Falasz chats with CEO Diwakar Sinha, and Midmark’s Ted Kehagias, to pull back the curtain on Multisite Mastery: Designing Growth with Confidence, the transformational event coming this March. Whether you're preparing to open your second location or scaling to fifteen, twenty and beyond, this episode gives you an exclusive preview of the sessions and breakthroughs you can expect.You’ll hear about the architects behind the event - industry leaders, business and operations strategists, design and multisite growth innovators, and real-world operators - each sharing their expertise all in a setting that will no doubt inspire your next location, the beautiful Midmark Experience Center in Versailles, OH. If you’re hungry for clarity, structure, design and confidence as you expand, this episode sets the stage. March 25-27 brings direct access to the Multisite Mastery event, and today’s episode tells you exactly why you’ll want to Register Today.Buckle up - your expansion era is about to accelerate!
Growth is exciting, but in healthcare scaling too fast without pressure-tested operational systems can lead to disappointing outcomes including decreased EBITDA, increased risk and poor patient experience. In this week's episode, Jamie welcomes teammate Adin Bradley back to the show as they break down what foundational systems must be in place before expanding, and why a solid operational foundation is your true growth engine. Tune in as Adin shares a preview of his session planned for Polaris' January Masterclass: The Leadership Advantage - a "don't miss" opportunity designed to recalibrate your operational perspectives and catapult plans for scale! LEARN MORE & REGISTER HERE
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