AI+HI Project

Frontline work is unpredictable by design — and for millions of workers, even small disruptions can spiral into major consequences. From missed buses to childcare gaps, the margin for error is razor thin.  Philip Chow, CEO and founder of Humanitas AI, unpacks what worker stability really means — and why it’s becoming one of the most urgent challenges for employers today. Explore how poorly designed workplace tech can add friction instead of relief, why trust and simplicity matter more than flashy tools, and how human-centered AI can help frontline workers navigate real life — not just work schedules.  Frontline work is unpredictable by design — and for millions of workers, even small disruptions can spiral into major consequences. From missed buses to childcare gaps, the margin for error is razor thin.  Philip Chow, CEO and founder of Humanitas AI, unpacks what worker stability really means — and why it’s becoming one of the most urgent challenges for employers today. Explore how poorly designed workplace tech can add friction instead of relief, why trust and simplicity matter more than flashy tools, and how human-centered AI can help frontline workers navigate real life — not just work schedules.  With The AI+HI Project’s weekly newsletter, video and audio podcasts, in-depth feature stories, expert perspectives on the latest news, and more curated content, senior leaders and HR executives can gain first-hand insights to innovate toward a brighter future. On the weekly podcast, visionaries from the worlds of business, tech, and HR join alternating hosts, Alex Alonso, SHRM’s chief data and insights officer, and Nichol Bradford, SHRM’s executive-in-residence for AI+HI as they offer actionable strategies and practical advice to help you stay ahead of the topics and trends that are redefining the workplace of tomorrow. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/vvpyid ---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

AI won’t replace people — but bad leadership will.   Rosanna Durruthy, Vice President of belonging, learning, and employee experience at LinkedIn, shares what actually separates organizations that win with AI from those that stall out.     Spoiler: it’s not the tech. It’s trust, and how teams work together with AI.    Rosanna shares how LinkedIn is scaling AI literacy across hundreds of thousands of employees, why AI adoption works best as a team sport, and how compassionate leadership is becoming a competitive advantage in the age of automation.  AI won’t replace people — but bad leadership will.    Rosanna Durruthy, Vice President of belonging, learning, and employee experience at LinkedIn, shares what actually separates organizations that win with AI from those that stall out.       Spoiler: it’s not the tech. It’s trust and how teams work together with AI.      Rosanna shares how LinkedIn is scaling AI literacy across hundreds of thousands of employees, why AI adoption works best as a team sport, and how compassionate leadership is becoming a competitive advantage in the age of automation.    With The AI+HI Project’s weekly newsletter, video and audio podcasts, in-depth feature stories, expert perspectives on the latest news, and more curated content, senior leaders and HR executives can gain first-hand insights to innovate toward a brighter future. On the weekly podcast, visionaries from the worlds of business, tech, and HR join alternating hosts, Alex Alonso, SHRM’s chief data and insights officer, and Nichol Bradford, SHRM’s executive-in-residence for AI+HI as they offer actionable strategies and practical advice to help you stay ahead of the topics and trends that are redefining the workplace of tomorrow. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/vvpyid ---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

AI is reshaping how organizations are designed, how value is created, and which capabilities matter most. In part two of our crossover with SHRM’s ⁠Tomorrowist⁠ podcast, Nichol Bradford and Tomorrowist host Jerry Won continue exploring AI's impact on the workplace with Sangeet Choudary, best-selling author of Reshuffle. They discuss how AI is transforming job design, HR operations, and skills development, while highlighting the shift to continuous learning, the evolving role of HR, and the importance of ecosystem skills.  Resources from this Week's Episode -    WATCH OR LISTEN TO PART 1:   Tomorrowist  ⁠https://www.shrm.org/topics-tools/flagships/tomorrowist⁠   Workforce Planning: The Future of Work  ⁠https://www.shrm.org/shop/product.html/workforce-planning-the-future-of-work⁠

The leaders who excel in the AI era are those who embrace the human side of leadership. Executive coach Joe Hudson, trusted by AI pioneers like Sam Altman and leaders at Google, DeepMind, and Anthropic, reveals why emotional intelligence, connection, and self-awareness are essential for success.    Experience leadership transformation firsthand with a live coaching demo, where Joe tackles a real-world leadership challenge and shares actionable strategies to inspire teams, navigate change, and lead with purpose in the age of AI.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Ready to lead the future of work? Discover the 5 must-have AI skills (plus a few extras) transforming HR and learn how to unlock human potential, streamline workflows, and make smarter, data-driven decisions. Packed with actionable insights and real-world tips, hosts Alex Alonso and Nichol Bradford will inspire you to embrace AI and thrive in today’s fast-changing workplace.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

The hiring process is being reshaped by AI, but what’s it really like to be a job seeker in this new landscape? Mandy Miele and Anjali Ramakrishnan, both navigating the job market firsthand, share their personal experiences and insights. From battling AI resume filters to uncovering the power of networking, they reveal the challenges, strategies, and ethical dilemmas of finding work in an increasingly automated world. This episode offers a raw and relatable look at how job seekers are adapting to AI’s growing influence — and what it takes to stand out while staying true to yourself.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  This episode is sponsored by Robert Half.

The hiring process is undergoing a seismic shift as AI takes center stage. With companies automating recruitment and job seekers leveraging AI to stand out, the question remains: who’s really making the decisions? Marcus Sawyerr, founder and CEO of EQ.app, shares how organizations can balance efficiency with humanity. From the decline of resumes to the rise of skills-based hiring, discover how AI is reshaping recruitment and what it means for the future of work.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  This episode is sponsored by Robert Half.

Is AI living up to the hype, or is most of it just noise? SHRM's "Maximizing HR Technology" survey uncovers the surprising truth about AI adoption in HR — and it’s not what you think. Kenny Pyle, SHRM’s HR technology lead analyst, dives into the data, revealing why only 14% of HR systems actively use AI and how the gap between promise and reality is shaping the future of work. Discover why embracing "JOMO" — the Joy of Missing Out — might be the smartest move for HR leaders navigating the AI landscape.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Why do 80% of AI initiatives fail? It’s not the tech — it’s the organization. Melissa Reeve, founder of HyperadaptiveSolutions, shares how businesses can avoid common pitfalls, leverage middle managers, and embrace systemic change.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Vibe teaming is gaining more traction as a human-first way to blend team collaboration with AI. But how might you integrate it into your workflows? Jacob Taylor, a fellow in the Center for Sustainable Development at the Brookings Institution, breaks down a vibe teaming session from beginning to end in plain terms: how to position the problem, structure roles, set ground rules, and run a meeting that surfaces, refines, and plans — all using AI as a quiet facilitator, not the boss. Learn when vibe teaming works best, how to include introverts and asynchronous input, and ultimately what to do with your collective outputs to measure success.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  This episode is sponsored by Robert Half.

Using AI can boost results on your way to the goal line, but what if it conversely hurts your reputation at work? Kelly Monahan, managing director of the Research Institute at Upwork, tackles this intriguing phenomenon known as the "AI penalty" across four quarters: shadow AI and disclosure fears, uneven credit and bias, leadership mandates and playbooks, and strategies for building true team productivity.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  This episode is sponsored by Robert Half.

AI agents are creating the “10x worker” — an employee empowered by a fleet of AI agents that handle repetitive and complex tasks, multiplying individual productivity. Jeremiah Owyang, general partner at Blitzscaling Ventures and founder of the AI startup event series Llama Lounge, explains how HR leaders can integrate and manage agent fleets, and why bold, new skills will be key to facilitating these complex AI-human systems in the future. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Let’s challenge the AI “doom or utopia” storyline with a third path: AI that amplifies human ingenuity and prioritizes the human touch at work. Jordan Hirsch, senior counselor at Palantir Technologies, unpacks the company’s new campaign focused on AI optimism, sharing real-world examples of how AI is empowering workers across different industries rather than replacing them. Learn how HR can supercharge talent to boost productivity, agency, and purpose. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Moving from initial fear and curiosity to leading an AI-powered HR transformation, Trisha Farrow, vice president of people at cybersecurity firm Arctic Wolf, shares how she turned challenges into opportunities. She discusses the pivotal role of SHRM's AI+HI Specialty Credential in building her expertise and helping her become a more human-centered leader — which in turn encouraged her to spearhead the development of an AI-driven HR chatbot at her company to enhance efficiency. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Are you ready to unlock the full potential of AI chatbots in your enterprise?  Markus Bernhardt, principal at Endeavor Intelligence, and Vincent Han, CEO of Mobile Coach, dive deep into the hidden challenges that can derail enterprise AI chatbot initiatives — from integration complexities and data privacy concerns to managing user expectations and delivering real business impact. Learn how to anticipate common pitfalls, implement best practices, and ensure your chatbot delivers lasting impact.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

What happens when scientists and engineers step into leadership roles but struggle with power skills? Enter AI. Gwen Acton, CEO of Vivo Group, reveals how AI is transforming leadership development by helping science and tech leaders master skills like communication, adaptability, and collaboration. With real-world examples and a live demo, Acton shows how AI can turn technical experts into influential, people-savvy leaders.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

From coaching conversations to performance reviews, learn why effective documentation can be a game-changer for HR managers — and how AI tools can help simplify the process, save time, and boost confidence. Hollie Stuart, CEO of FutureGen HR Solutions, shares practical tips for training teams, overcoming resistance to AI, and preparing for a future where technology and HR work hand in hand.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  This episode is sponsored by checkr.

Is AI a job killer or a game changer? Justin Ladner, senior labor economist at SHRM, uses new SHRM research to unpack the truth about automation, generative AI, and the future of work. Explore the industries most impacted, the myths surrounding job loss, and how technology is transforming — not eliminating — careers.  Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  This episode is sponsored by Robert Half.

Learn how to boost HR team confidence and develop essential AI skills for successful adoption with actionable strategies from SHRM’s new AI Enablement for HR program. In a new segment, Arturo Ferreira, founder of Upscaile AI Training, shares how to tackle real-world HR challenges head-on with practical AI solutions — enhancing employee experience and delivering personalized learning and development. HR leaders will gain a clear, actionable framework to define their AI vision, guide seamless implementation, and deliver measurable business results. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

AI-powered solutions are reshaping the experience for deskless workers — those in retail, healthcare, manufacturing, and other essential industries who make up over 80% of the global workforce. Despite their vital roles, many deskless employees still lack access to basic digital tools, creating significant barriers to engagement, productivity, and safety.  Jeremy Jacobs, CEO of Undesked, shares the root causes of these technology gaps, from outdated processes to siloed systems, and offers actionable strategies for overcoming them. Learn how organizations can implement mobile-first platforms, automated workflows, and contextual training to empower frontline teams and drive measurable business outcomes. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz  --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r