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Dear Billionaire
Dear Billionaire
Author: Kelly Fore Dixon
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Your home is your sanctuary... until it isn’t.
One staffing misstep, one missed repair, one crossed boundary, and the calm of luxury living begins to unravel.
Dear Billionaire is the podcast for high-net-worth homeowners, estate managers, and private service professionals who crave not just beauty, but balance and the systems to sustain it.
Hosted by estate management expert Kelly Fore Dixon, each episode pulls back the curtain on what it really takes to achieve billionaire-level success by running your home with the precision and professionalism of a five-star hotel.
Through real stories, field-tested tools, and proven systems from Estate Management Systems, Kelly teaches you how to run your luxury home like a business, building trust with your team, streamlining operations, and protecting your most valuable investment: your peace of mind.
One staffing misstep, one missed repair, one crossed boundary, and the calm of luxury living begins to unravel.
Dear Billionaire is the podcast for high-net-worth homeowners, estate managers, and private service professionals who crave not just beauty, but balance and the systems to sustain it.
Hosted by estate management expert Kelly Fore Dixon, each episode pulls back the curtain on what it really takes to achieve billionaire-level success by running your home with the precision and professionalism of a five-star hotel.
Through real stories, field-tested tools, and proven systems from Estate Management Systems, Kelly teaches you how to run your luxury home like a business, building trust with your team, streamlining operations, and protecting your most valuable investment: your peace of mind.
56 Episodes
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If you’ve ever known your Estate Manager wasn’t the right fit — but kept them in place because they know your passcodes, your staff, your household routines, and other intimate details of your life — you’re not alone. This is one of the most common challenges I see inside private households.Letting an Estate Manager go can feel like both a breakup and an operational nightmare.Because it isn’t just staffing — it’s personal AND A transfer of household power.And without documented information, that transition can feel overwhelming and risky.In this episode, we’ll explore:✔️ The reality most homeowners don't see✔️ The hidden cost of "just replacing them"✔️ 8 steps to make this transition smooth✔️ Why preparing systems for the next person to succeed is a smart investment𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬:📧 Get our Staff Transition Checklist when you sign up for our emails: https://www.estatemanagementsystems.com/email-signup📲 Book a 1:1 Call with Kelly: https://calendly.com/estate-management-systems/discovery-call🛒 Shop Templates & Tools: https://www.estatemanagementsystems.com/shop-four-offers#EstateManagement #DearBillionaire #PrivateService
When people hear Estate Management Systems, they often assume we’re a software company.In fact, I was recently sent a vendor questionnaire asking for SOC-2 reports and GDPR compliance — and that’s when I realized just how many people think we’re a software company.But here’s the truth: we don’t build apps — we build understanding.Private service isn’t about automation; it’s about people.In this episode, we’ll explore:✔️ Why private service will always be a people-first business✔️ How structure and empathy can coexist✔️ The real reason “systems” are human, not digital✔️ What happens when everyone in a home feels respectedNext Steps:📧 Download our free 90-Day Jump Start Plan: https://www.estatemanagementsystems.com/youtube-welcome📲 Book a 1:1 Call with Kelly: https://calendly.com/estate-management-systems/discovery-call🛒 Shop Templates & Tools: https://www.estatemanagementsystems.com/shop-four-offers
It’s rarely calm when my phone rings.Most homeowners call me after an employment scare—a staff member mentions unpaid overtime, threatens legal action, or calls the labor board.In this episode, I explain: ✅ The real reason “we’re like family” can backfire ✅ The emotional, reputational, and financial cost of employment scares ✅ The systems every household needs to prevent liability ✅ Why prevention is the ultimate ROI in private serviceIf you manage staff, properties, or family offices—this is essential viewing.📄 Download free resource: 90-Day Household Operations Assessment https://www.estatemanagementsystems.com/youtube-welcome 📞 Book a 1:1 with Kelly Fore Dixon: https://calendly.com/estate-management-systems/discovery-call
Most estate managers spend their week putting out fires—reacting to last-minute problems that could’ve been prevented. But there’s one simple habit that transforms reactive households into proactive, five-star operations: the Weekly Property Update.In this episode, Kelly Fore Dixon, Founder of Estate Management Systems and Host of Dear Billionaire, shares exactly how to build a reporting system that gives everyone on your team clarity, accountability, and peace of mind.You’ll discover:✅ Why weekly reports build trust with principals and family offices✅ What to include (and what to leave out)✅ The 6 key sections of an effective estate report✅ How to make your updates concise, secure, and consistentFree Resources for Podcast Listeners: https://www.estatemanagementsystems.com/dear-billionaire-podcast
In luxury homes, “saving money” can sometimes cost more than it saves. From underqualified contractors to underpaid staff and skipped maintenance, shortcuts today can lead to six-figure problems tomorrow.In this episode, Kelly Fore Dixon, founder of Estate Management Systems and host of the Dear Billionaire podcast, breaks down the hidden financial and operational risks behind cost-cutting decisions in high-net-worth estates—and what smart principals do instead.You’ll discover:✔️ Why short-term savings lead to long-term losses✔️ The real cost of cutting corners on staffing and maintenance✔️ How to invest wisely in systems that protect your estate and peace of mind💼 Kelly can help you identify where to save without lowering luxury standards. 25% off three 1:1 strategic calls with Kelly Fore Dixon 👉https://www.estatemanagementsystems.com/shop/p/private-estate-strategy-package🎯 Help us reach 2,000 subscribers by October 31, 2025!Subscribe for new videos every week: @OfficialDearBillionaire
In luxury estates, the biggest problems aren’t visible — they’re hidden in the workload. Staff look busy, but behind the scenes there are gaps: too few people for too many tasks, stressed teams, and principals left wondering why service is slipping.I’m Kelly Fore Dixon, Founder of Estate Management Systems and Host of Dear Billionaire. As an Estate Operations Consultant, I help homeowners and staff align expectations, reduce turnover, and protect property value with one essential tool: the 12-month maintenance calendar.In this podcast, you’ll discover: ✔️ Why most estates are quietly understaffed ✔️ How the “drumroll moment” reveals workload gaps ✔️ Smart adjustments that ease staff pressure without lowering standards ✔️ How to test new staffing models before committing long-term🎯 Special Offer: Save 25% on 1:1 Coaching with Kelly Fore DixonNeed tailored guidance for your own household? For a limited time, I’m offering the Private Estate Strategy Package: 3 x 50-minute coaching sessions Special rate: $668 (25% off the regular $891 value) Focused time to solve your estate’s biggest challenges: staffing gaps, broken systems, or hidden risks that quietly drain wealth👉 Claim Your Coaching Package » https://www.estatemanagementsystems.com/shop/p/private-estate-strategy-package🔔 We’re on a mission to grow this channel to 2,000 subscribers on YouTube by October 31, 2025. If this episode helped you, please hit Subscribe on https://www.youtube.com/@OfficialDearBillionaire and share our channel with a colleague, client, or friend who would benefit.
In luxury homes, the biggest risks aren’t what you see—they’re the hidden gaps: uninsured contractors, unclear staff roles, and no plan for emergencies. These cracks can lead to lawsuits, financial loss, and service disruptions.I’m Kelly Fore Dixon, Founder of Estate Management Systems and Host of the Dear Billionaire Podcast. As an Estate Operations Consultant, I partner with household teams to strengthen systems, reduce risk, and protect both homeowners and staff.In this video, you’ll discover:✔️ The 3 foundations of risk mitigation: operations, people, and emergencies✔️ Why estate teams can’t manage everything alone✔️ How customized systems protect your home and legacy🦺 If you’re ready to safeguard your estate and support your staff, schedule a discovery call today: https://calendly.com/estate-management-systems/discovery-call💡 Free Resource: Download The Fine Art of Home Organization Checklist to help your staff set up systems that save time, money, and stress: https://www.estatemanagementsystems.com/youtube-welcome
Staffed homes may look beautiful, but without the right systems, they can quickly slip into hidden chaos. From duplicate purchases to staff burnout, disorganization in staffed homes costs more than just money; it chips away at peace of mind, efficiency, and luxury.In this episode of Dear Billionaire, Kelly Fore Dixon reveals:✅ The hidden costs of disorganization in large households✅ Why staff efficiency, safety, and morale depend on proper systems✅ Simple steps to streamline inventories and avoid waste✅ How professional organization safeguards your lifestyle and investment📘 Want to go deeper? Get Kelly’s 10-page Room-by-Room Guide for just $9 and master seamless estate management: https://www.estatemanagementsystems.com/shop/p/the-fine-art-of-luxury-home-organizing-checklistBecause true luxury isn’t about looking organized—it’s about living with ease, elegance, and confidence every day.
Even billionaires need a budget.This Household Budget Guide for High-Net-Worth Homes shows you how to run your estate like a business — with clarity, control, and confidence. Whether you manage one property or several, it’s designed to help you align spending with your priorities, prevent waste, and protect your property’s value for years to come.In this episode of Dear Billionaire, you’ll discover the 5 Budget Like a Billionaire principles used by the most effective estate managers and high-net-worth households:- Keep spending aligned with your values- Prevent waste and minimize fraud- Protect your property’s long-term value- Empower your estate manager to think like a CFOFree Resource: Download my Estate Budget Blueprint — the exact chart of accounts I use to manage multi-million-dollar homes without waste or surprises.https://www.estatemanagementsystems.com/estate-chart-of-accounts-template-optin
𝐈𝐬 𝐘𝐨𝐮𝐫 𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 𝐏𝐥𝐚𝐧 𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐀𝐰𝐚𝐲 𝐓𝐨𝐩 𝐇𝐨𝐮𝐬𝐞𝐡𝐨𝐥𝐝 𝐒𝐭𝐚𝐟𝐟?If your luxury home feels like a revolving door of private service professionals, the problem might not be them; it might be your compensation strategy.In private service, pay isn’t just about a paycheck; it’s about the message it sends. A thoughtful, structured compensation plan can help you attract, retain, and inspire the best talent for your estate.In this episode of Dear Billionaire, Kelly Fore Dixon reveals:- What fair and sustainable compensation looks like in private service- Why bonuses alone aren’t enough to build loyalty- How to implement cost-of-living increases, structured bonuses, and tangible benefits- The hidden costs of staff turnover (and how to avoid them)- Steps to become a “Unicorn Employer” that staff never want to leave𝐅𝐫𝐞𝐞 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞: 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝐏𝐫𝐢𝐯𝐚𝐭𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 𝐂𝐡𝐞𝐜𝐤𝐥𝐢𝐬𝐭 𝐡𝐞𝐫𝐞 → https://www.estatemanagementsystems.com/private-service-compensation-checklist-optin𝐁𝐨𝐨𝐤 𝐚 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧: 𝐋𝐞𝐭’𝐬 𝐫𝐞𝐯𝐢𝐞𝐰 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 𝐩𝐥𝐚𝐧 → https://www.estatemanagementsystems.com/discoverycall𝐀𝐛𝐨𝐮𝐭 𝐃𝐞𝐚𝐫 𝐁𝐢𝐥𝐥𝐢𝐨𝐧𝐚𝐢𝐫𝐞Hosted by estate management expert Kelly Fore Dixon, Dear Billionaire teaches high-net-worth homeowners how to run their properties with the precision of a five-star hotel—building trust with staff, streamlining operations, and protecting your most valuable investment: your peace of mind.📩 Join the newsletter → https://www.estatemanagementsystems.com/email-signup
𝐈𝐬 𝐘𝐨𝐮𝐫 𝐋𝐮𝐱𝐮𝐫𝐲 𝐓𝐫𝐚𝐯𝐞𝐥 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐂𝐨𝐬𝐭𝐢𝐧𝐠 𝐘𝐨𝐮𝐫 𝐒𝐭𝐚𝐟𝐟 𝐓𝐡𝐞𝐢𝐫 𝐖𝐞𝐥𝐥-𝐁𝐞𝐢𝐧𝐠? ✈️😓 Luxury travel with a trusted household team might seem like the ultimate dream. Still, for your staff, luxury travel often means emotional exhaustion, blurred boundaries, and sacrifices they never intended to make. In this episode of Dear Billionaire, estate management expert Kelly Fore Dixon unpacks what principals often overlook: the hidden costs of bringing staff along for the ride and how they impact their health, relationships, and performance long after the trip ends. You’ll learn: - Why travel assignments quietly disrupt your team’s personal lives - Real-life examples of burnout, overwhelm, and emotional fatigue - What your staff needs before, during, and after a trip - How to create a travel plan that protects both your peace and theirs - The first step to becoming a “unicorn employer” is that your team wants to travel with you again 𝐅𝐑𝐄𝐄 𝐑𝐄𝐒𝐎𝐔𝐑𝐂𝐄: Download the checklist → Get Exceptional Service From Your Traveling Staff https://www.estatemanagementsystems.com/get-exceptional-service-from-your-traveling-staff-optin 𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬 Ready to professionalize your estate operations? Book a 1:1 call with Kelly → https://www.estatemanagementsystems.com/discoverycall Get our “Master List of Lists” → https://www.estatemanagementsystems.com/email-signup Explore the HTMM™ system + templates → https://www.estatemanagementsystems.com/shop-three-offers
𝐀𝐫𝐞 𝐘𝐨𝐮𝐫 𝐒𝐭𝐚𝐟𝐟 𝐇𝐞𝐥𝐩𝐢𝐧𝐠—𝐨𝐫 𝐇𝐮𝐫𝐭𝐢𝐧𝐠—𝐘𝐨𝐮𝐫 𝐏𝐚𝐫𝐞𝐧𝐭𝐢𝐧𝐠?If your children interact with household staff on a daily basis, then this episode is essential viewing. Whether you realize it or not, your team is helping raise your children—not by choice, but by proxy.Without clear direction, your staff may unintentionally enable manipulation, blur boundaries, or contradict your parenting values. And your child? They may exploit those gaps, putting everyone at risk emotionally, legally, and reputationally.In this episode of Dear Billionaire, estate management expert Kelly Fore Dixon reveals:- Why staff influence your child’s emotional development—whether you like it or not- Real-world examples of manipulation and blurred roles- 3 must-do strategies to align your parenting values with your private staff- What to write down, what to say, and how to reinforce it consistently- How to protect your child and your team—without creating fear or confusion𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬Ready to professionalize your estate operations? Book a 1:1 call with Kelly → https://www.estatemanagementsystems.com/discoverycallGet our “Master List of Lists” → https://www.estatemanagementsystems.com/email-signup
Many estate owners believe that privacy is enough to protect their households, but without safety and accountability, privacy can quickly become a liability. Estate owners who expect loyalty and discretion from their staff must first ensure that their systems don’t compromise the security of their high-net-worth households.In this episode of Dear Billionaire, Kelly Fore Dixon goes deeper than boundaries. Triggered by recent developments in the Sean “Diddy” Combs case and a personal story of misconduct, Kelly shares what really puts a luxury household at risk—and why NDAs won’t save you when things go wrong.In this episode, we discuss:- Why NDAs won’t protect you when abuse is happening- How staff exposure—not outsiders—is what brings down empires- What every estate owner must understand about risk, silence, and power- A personal story from Kelly about reporting misconduct—and being ignored- 7 questions to identify whether your systems are protecting your family or the wrong people𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝐅𝐫𝐞𝐞 𝐆𝐮𝐢𝐝𝐞:7 Questions to Identify Abuse in Your Household Operationshttps://www.estatemanagementsystems.com/7-checks-to-identify-abuse-inside-your-household-operations-questionnaire-optin𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬Ready to professionalize your estate operations? Book a 1:1 call with Kelly: https://www.estatemanagementsystems.com/discoverycallGet our “Master List of Lists”: https://www.estatemanagementsystems.com/email-signupExplore the HTMM™ system + templates: https://www.estatemanagementsystems.com/shop-three-offers#estatemanagement #staffsafety #luxuryhomes
Is your luxury home starting to feel like anything but a sanctuary? Luxury homes come with unique staffing needs, and without clear boundaries, your peace of mind can slip away quietly. In this episode of Dear Billionaire, Kelly Fore Dixon shares how to manage household staff with clarity, structure, and authority.From setting “no staff time zones” to establishing clear communication funnels, these six proven strategies will help you protect your privacy, preserve your energy, and keep your luxury home running like the high-functioning operation it's meant to be.If you've ever taken a Zoom call from your closet or whispered during a family argument to avoid being overheard, this video is for you.𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝐟𝐫𝐞𝐞 𝐜𝐡𝐞𝐜𝐤𝐥𝐢𝐬𝐭: 𝟔 𝐂𝐨𝐫𝐞 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐭𝐨 𝐏𝐫𝐨𝐭𝐞𝐜𝐭 𝐘𝐨𝐮𝐫 𝐏𝐫𝐢𝐯𝐚𝐜𝐲 & 𝐏𝐞𝐚𝐜𝐞 𝐨𝐟 𝐌𝐢𝐧𝐝 https://www.estatemanagementsystems.com/6-core-strategies-to-protect-privacy-and-peace-of-mind-optin𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬:- Ready to bring structure and strategy into your estate?Book a 1:1 call with Kelly: https://www.estatemanagementsystems.com/discoverycall- Get our "Master List of Lists for Managing a Mansion": https://www.estatemanagementsystems.com/email-signup- Shop our most popular tools: https://www.estatemanagementsystems.com/shop-three-offers#luxuryhomes #estatemanagement #boundaries
In luxury homes, estate managers and family office staff are expected to work as a unified team, but often, they operate at odds. That misalignment creates friction, inefficiency, and costly mistakes.In this final episode of our State of the Estate series, estate management expert Kelly Ford Dixon reveals how to bridge the divide and create strategic alignment between your estate manager and family office.- Learn the 7 key steps to eliminate friction and improve service- Discover tools to separate discretionary and operating expenses- Find out how to streamline decision-making and communication- Gain clarity and confidence with a system that supports your whole estateDOWNLOAD + EXPLORE:- 7 Ways to Align Household and Family Office Teams (Free Checklist)https://www.estatemanagementsystems.com/align-household-and-family-office-teams-checklist-optin- Why Estate Managers and Family Offices Clash—And How to Fix Ithttps://www.estatemanagementsystems.com/blog/why-estate-managers-and-family-offices-clash-and-how-to-fix-it- How to Manage a Mansion™ Complete Systemhttps://www.estatemanagementsystems.com/shop/p/htmm-complete-system- Is Your Home Running You? Our 90-Day Jump Start Planhttps://www.estatemanagementsystems.com/blog/is-your-home-running-you-our-90-day-jump-start-plan-to-professionalize-your-estate- View the Dear Billionaire Brochurehttps://www.estatemanagementsystems.com/brochureHave questions? Ready to optimize your estate?Book a discovery call: https://www.estatemanagementsystems.com/discoverycall#estatemanagement #FamilyOffice #luxuryhomes
Your luxury home may look polished on the outside, but without structure behind the scenes, it can quickly fall into chaos. In this episode of 𝑫𝒆𝒂𝒓 𝑩𝒊𝒍𝒍𝒊𝒐𝒏𝒂𝒊𝒓𝒆, you'll learn how to manage your luxury home like a business, with a clear, proactive strategy that aligns your team, budget, and property goals.Kelly Fore Dixon shares the game-changing moment that took her from overwhelmed estate manager to confident leader—all thanks to one powerful planning session.Whether you're a homeowner, estate manager, or private service professional, you'll learn:- Why your home is a business (and should be run like one)- How to connect your real estate investment with your staff’s payroll and performance- What goes wrong when there’s no strategic plan in place- How to implement systems that reduce stress, boost efficiency, and protect your property value- Real-world examples of how one meeting solved long-standing household issuesReady to bring structure and strategy into your estate?Book a 1:1 call with Kelly: https://www.estatemanagementsystems.com/discoverycallNext Steps:- Free Instant Download: "90-Day Jump Start Plan to Professionalize Your Estate -Household Assessment and Strategic Action Plan Checklist" https://www.estatemanagementsystems.com/the-90-day-jump-start-plan-checklist-optin- Get our "Master List of Lists for Managing a Mansion": https://www.estatemanagementsystems.com/email-signup- Shop our most popular tools: https://www.estatemanagementsystems.com/shop-three-offers#LuxuryHome #EstateManagement #PrivateService
You’d think with a full staff and a family office, things would run smoothly—but estate management is where even the wealthiest households fall apart. In this episode of Dear Billionaire, we walk through the exact estate management framework we use to bring order, clarity, and calm back to chaotic luxury homes. It’s a 90-day plan designed to professionalize your estate, reduce burnout, and create a five-star standard of living.Even the most experienced household staff can’t deliver consistent service without leadership, systems, and support.Whether you're a homeowner, estate manager, or private service professional, this episode will help you:- Conduct a full audit of your household operations- Build the systems and structure your team needs to thrive- Train and align staff to your service standards- Create a calm, intentional home—without adding more staffFREE Download - Our 90-Day Jump Start Plan to Professionalize Your Estate - Household Assessment and Strategic Action Plan Checklist: https://www.estatemanagementsystems.com/the-90-day-jump-start-plan-checklist-optinReady to bring structure and strategy into your estate?Book a 1:1 call with Kelly: https://www.estatemanagementsystems.com/discoverycallNext Steps:Get our "Master List of Lists for Managing a Mansion": https://www.estatemanagementsystems.com/email-signupShop our most popular tools: https://www.estatemanagementsystems.com/shop-three-offers#EstateManagement #LuxuryHomes #HouseManager
You’d think with a full staff and a family office, things would run smoothly, but estate management is where even the wealthiest households fall apart. In this episode of Dear Billionaire, we uncover 6 estate management mistakes that quietly derail luxury homes—and how to fix them.Without structure, strategy, and leadership, your household won’t just feel chaotic—it will be.Whether you're a homeowner, estate manager, or private service professional, this episode will help you:- Avoid the top 6 household management mistakes- Structure your team for clarity, consistency, and coverage- Reduce turnover and elevate service standards- Operate your estate like a five-star business, not a reactive householdDownload eBook: The Ultimate Guide for Creating a World-Class Teamhttps://www.estatemanagementsystems.com/shop/p/ebook-the-ultimate-guide-for-creating-a-world-class-team𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬:- Get our "Master List of Lists for Managing a Mansion": https://www.estatemanagementsystems.com/email-signup- Talk 1:1 with Kelly: https://calendly.com/estate-management-systems/discovery-call- Shop our most popular tools: https://www.estatemanagementsystems.com/shop-three-offers#EstateManagement #LuxuryHomes #HouseManager
You know the type—talented, high-performing, but impossible to work with. In this episode of Dear Billionaire, we dive into how to coach the uncoachable—or cut ties with toxic staff for good.Skipping straight to termination might feel tempting, but it’s lazy leadership. Real leadership means offering clear, documented opportunities for improvement.Whether you're a house manager, estate manager, or high-net-worth homeowner, this episode will give you the tools to:- Identify when to coach—and when to cut ties- Document expectations and build accountability- Reduce turnover and burnout among collaborative staff- Protect your team culture from entitled behaviorPurchase Kelly’s Staff Success Plan Template Package: https://www.estatemanagementsystems.com/shop/p/staff-success-plan-template-packageNext Steps:Get our "Master List of Lists for Managing a Mansion": https://www.estatemanagementsystems.com/email-signupTalk 1:1 with Kelly: https://calendly.com/estate-management-systems/discovery-callShop: https://www.estatemanagementsystems.com/shop-three-offers#Coaching #termination #leadership
If you think team building means dragging your household team to an escape room while Cindy the housekeeper solves every puzzle...think again. In luxury homes, siloed staff can quietly derail service and morale. To build a world-class household team, you must first break down the barriers that keep siloed staff from working collaboratively.Whether you're an estate manager, house manager, or high-net-worth homeowner, this episode will give you the tools to:- Improve communication and service consistency- Reduce staff burnout and turnover- Establish a culture of collaboration and cross-training- Recognize and reward high-performing team behaviorResources & Links:Download Kelly’s new ebook: The Ultimate Guide for Creating a World-Class Teamhttps://www.estatemanagementsystems.com/shop/p/ebook-the-ultimate-guide-for-creating-a-world-class-teamRead more on our blog: https://www.estatemanagementsystems.com/blog/from-siloed-staff-to-a-world-class-team-team-building-for-domestic-staffHousehold Staff PTO Series: 𝐇𝐨𝐰 𝐭𝐨 𝐏𝐥𝐚𝐧 𝐟𝐨𝐫 𝐇𝐨𝐮𝐬𝐞𝐡𝐨𝐥𝐝 𝐒𝐭𝐚𝐟𝐟 𝐏𝐓𝐎 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐃𝐢𝐬𝐫𝐮𝐩𝐭𝐢𝐧𝐠 𝐘𝐨𝐮𝐫 𝐄𝐬𝐭𝐚𝐭𝐞 https://youtu.be/SJKcSGwh_6A𝐇𝐨𝐰 𝐭𝐨 𝐑𝐮𝐧 𝐘𝐨𝐮𝐫 𝐇𝐨𝐦𝐞 𝐋𝐢𝐤𝐞 𝐚 𝟓-𝐒𝐭𝐚𝐫 𝐇𝐨𝐭𝐞𝐥 (𝐄𝐯𝐞𝐧 𝐖𝐡𝐞𝐧 𝐒𝐭𝐚𝐟𝐟 𝐓𝐚𝐤𝐞 𝐏𝐓𝐎)https://youtu.be/Iv7qxTmz-Pk𝐍𝐞𝐱𝐭 𝐒𝐭𝐞𝐩𝐬?Get our "Master List of Lists for Managing a Mansion": https://www.estatemanagementsystems.com/email-signupTalk 1:1 with Kelly: https://calendly.com/estate-management-systems/discovery-callShop: https://www.estatemanagementsystems.com/shop-three-offers#teambuilding #staff #teamwork

















