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The Expanded Life Podcast
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The Expanded Life Podcast

Author: The Expanded Collective

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Description

The Expanded Life is a no-fluff, strategy-driven podcast for clinic owners who want to increase new patients, grow revenue, build real systems, and finally get their time back.


Hosted by Dr. Danielle Roach, multi-location clinic owner and doctor of chiropractic, and her husband and marketing strategist, Kyle Roach, this show breaks down the exact systems, marketing frameworks, and mindset upgrades they used to grow Verve Chiropractic to $2M and three locations in two years.


If you’re stuck doing everything yourself, capped by your schedule, or frustrated with inconsistent new patients, this podcast meets you where you are, with clear steps, simple systems, and the strategy clinic owners actually need (not just theory).


Whether you’re trying to stabilize your first location, preparing to hire, optimizing your marketing machine, or expanding to multiple providers, each episode gives you actionable tools to grow without burnout.


Danielle and Kyle combine clinical experience + business strategy to pull back the curtain on what actually works in a modern brick-and-mortar practice, from patient experience and automation to leadership, team performance, and profitable marketing.


What You’ll Hear:


Marketing that generates new patients consistently
GBP, local SEO, Instagram strategy, referral partnerships, funnels, Google rankings, and automation.


Systems that scale
Day 1/Day 2 process, SOPs, scheduling, collections, KPIs, team efficiency, and patient retention.


Leadership + operations
Hiring, training, delegating, building a culture, improving communication, and managing performance.


Mindset + nervous system for clinic owners
Capacity expansion, avoiding burnout, nervous system regulation, and CEO-level decision-making.


If you’re asking these questions, this is your show:




  • “How do I get more new patients without relying on referrals or ads?”




  • “How do I grow revenue without adding more hours to my schedule?”




  • “How do I systematize Day 1/Day 2 so my conversions increase?”




  • “How do I build and train a team that I can trust?”




  • “How do I scale from one provider to multiple providers the right way?”




This is the podcast for when you're ready to stop hustling, start scaling, and build a business that runs without you doing absolutely everything.


Tune in to grow your clinic, simplify your systems, and reclaim your life—one episode at a time.

55 Episodes
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Are you busy, overwhelmed, and still unsure why your clinic is not making more money? In this episode, we break down how to use your data to understand the full patient journey and identify exactly where your clinic is gaining momentum, losing patients, or leaving money on the table. We talk about how the right numbers show whether you have a marketing problem, a follow-up problem, a systems problem, or a profitability problem. Tune in to learn how to compare acquisition costs to patient value and use data to make smarter decisions that help you grow with more clarity and confidence.   In this episode, you will learn: 00:00 What numbers should you actually be tracking in your clinic? 04:00 How to calculate your cost per lead across different marketing channels. 05:45 What your lead-to-booked appointment rate says about your follow-up. 08:00 How to tell if you have a marketing, follow-up, or systems problem. 10:45 How to calculate your true cost to acquire a new patient. 14:30 What your patient visit average tells you about retention. 17:30 How to calculate lifetime value and compare it to acquisition costs. 19:00 What they learned from an ad campaign they thought was failing. 22:45 Why being busy doesn't always mean your clinic is profitable.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective
Are you a great practitioner but still struggling to run your practice like a business? In this episode, we’re breaking down the shift from practitioner to CEO and why being good at your craft does not automatically make you good at running a company. We talk about knowing your numbers, understanding the patient journey, identifying the constraint in your business, and creating the space and perspective needed to work on the business instead of constantly working in it. Tune in to learn how to make decisions with more clarity and build a practice that creates more revenue, leverage, and freedom.   In this episode, you will learn: 00:00 Are you running your practice like a practitioner or a CEO? 03:45 Why being a great practitioner does not automatically make you a great CEO. 06:15 How flying blind on your numbers leads to the wrong business decisions. 08:30 Why you cannot work in the business and effectively work on it at the same time. 09:30 What separates a CEO from a provider? 11:00 Why knowing your numbers helps you make better decisions. 14:30 The 3 roles every business needs and how to identify yours. 19:00 How trying to bring every idea to life can hold your business back. 22:30 Tips to find the constraint that is limiting your practice. 25:30 How AI and automation help you buy back your time.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective
Are you thinking about opening another location because you believe it’s the next step in growing your practice? In this episode, we’re spilling the tea on what happened when we went from one location to three, and the lessons we learned when things didn’t go the way we expected. We talk about the challenges we underestimated around hiring, leadership, location selection, and managing multiple teams. Tune in to learn why more growth isn’t always better, what to consider before expanding, and how to make more discerning decisions about the business you actually want to build.   In this episode, you will learn: 00:00 The story behind our decision to close a clinic location. 04:15 Why we decided to close our third location. 07:15 What changes when you go from one clinic to multiple? 12:45 What is keeping a struggling location really costing you? 14:00 The hiring lesson we wish we had understood sooner. 16:00 What should you look at before deciding to open another location? 21:30 What are you actually trying to create with your business? 25:30 What to consider before opening another location. 27:30 Lessons we learned about making more discerning growth decisions.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective
Are you overlooking the little things that determine how patients actually feel in your practice? In this episode, we break down why the way you make people feel matters more than anything else in their patient journey, from their first interaction with your team to every visit that follows. We share how leading with empathy, anticipating questions, creating a welcoming environment, and adding thoughtful touches help patients feel safe, valued, and cared for. Tune in to learn how to create a patient experience people want to come back to.   In this episode, you will learn: 00:00 Why making people feel comfortable can determine whether they say YES. 05:00 Where can the patient experience start to break down before they see the doctor? 07:45 The “lead with empathy” approach that helps patients feel safe and understood. 11:30 What can your worst customer experiences teach you? 12:45 Create the opposite of the experiences your patients already hate. 15:15 The gestures that can make patients feel genuinely cared for. 17:30 What changes after a patient officially starts care? 18:30 Can a better experience improve retention, referrals, and family growth? 19:45 The rule for creating a patient experience people remember.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective
If someone landed on your Instagram today, would they know exactly why they should choose your clinic? In this episode, we break down the 3 posts we believe every clinic owner should pin to the top of their Instagram profile. We talk about how each post plays a different role in building trust, overcoming objections, helping people see themselves in your content, and creating a stronger connection with the person behind your brand. Tune in and learn how to make your Instagram profile do more of the selling for you.   In this episode, you will learn: 00:00 The 3 pinned posts that can turn your Instagram into a patient-generating landing page. 06:00 Who should your first pinned post be speaking directly to? 07:30 Tips to use your first pinned post to niche down and overcome objections. 10:00 Ways to create content patients can easily share with their families. 12:45 What should patients know before their first visit? 15:45 Why you should answer common questions before they become reasons not to book. 17:15 How should your founder story connect with your ideal patient? 23:00 Why the messy middle can make your founder story more relatable. 27:30 What makes an Instagram profile feel personal instead of generic? 28:30 The 3 questions to ask when auditing your Instagram profile.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about Apply for the founding round of the CEO Transformation Intensive and build a business that thrives without running entirely on you: https://tec-ceo-intensive.netlify.app/   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective
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