People and Strategy

In this episode of People + Strategy, we talk with Sabrina Minor, VP and chief people officer at George Washington University. Minor shares candid stories about leading HR in a complex, 24/7 campus environment, including how she’s modernizing performance management, succession planning, and workplace flexibility across a five-generation workforce. She also explores how AI and technology can reduce workload, strengthen trust, and inform strategy. Throughout the conversation, she reflects on leadership, influence, and the courage required to drive change in environments built to evolve slowly.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, we sit down with Drew Holler, former senior vice president of associate experience at Walmart, where he worked for 20 years in operations and supply chain. He’s now the CHRO at the homebuilder Lennar. Holler explains how a focus on process, technology, and first-principles helped Lennar centralize HR, streamline routine work, and redirect teams toward higher-value, “inspired” work. He reflects on how the homebuilder is navigating industry headwinds around affordability and labor supply, while strengthening leadership capabilities to improve retention and readying HR for an AI-enabled future. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Among SHRM’s 7 HR Trends of 2026 is workforce fragmentation, which is reshaping how organizations structure work, leadership, and culture. In this episode of People + Strategy, Nichole Oocumma, SHRM-SCP, draws on her experience leading HR across healthcare and public-sector organizations to make sense of this reality, exploring how remote, hybrid, and in-person models force difficult tradeoffs — and often create cultural tension. The conversation also examines how generational shifts and increasingly fragmented executive teams are changing the demands on today’s CHROs, requiring clearer messaging, tighter alignment, and more intentional leadership.  2026 HR Trends: Planning for Business Impact  Data Brief: Understanding the Labor Shortage Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, John Bernatovicz, founder of Willory, explores what it means to run HR as a true business function. Bernatovicz shares his journey leading payroll and executive search to building a virtual HR consultancy shaped by personal experience and values. He challenges the view of HR as purely administrative, calling on leaders to adopt an owner’s mindset grounded in financial understanding and strategic thinking. Through real-world stories, John illustrates how HR can shape culture while driving measurable business results.   Related Article: The CHRO of The Future  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Johnny C. Taylor, Jr., SHRM-SCP, president and CEO of SHRM sits down with Jackson O. Lynch, founder of The Talent Sherpa to discuss workplace safety. This special episode was recorded at the SHRM Executive Network Visionaries Summit, where the duo discussed the concept of bringing your authentic self to work and why comfort is not the same thing as safety. Tune in for real world examples from the workplace, including why it’s worthwhile to forgo comfort to give employees feedback.   For more information about the Visionaries Summit, visit https://shrm.org/enevents.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

This episode is part of the November CHRO alignment series, where we talk to leaders about the executive connection. Today, Paul Theisen, founder of TAG CXO and veteran fractional CIO, unpacks what makes the CHRO–CIO partnership work. Plus, stay tuned for a trivia segment on CIO business trends. Theisen shares why the CIO and the CHRO are both customers and providers to one another — and how shared goals around people, systems, and culture can transform an organization. From AI’s rise to the push for tech fluency in HR, Theisen explains how collaboration and trust turn technology into a true driver of human potential.  Related article: The CHRO & CIO: Reinventing Work for the AI Era: https://www.shrm.org/executive-network/insights/people-strategy/chro-cio-reinventing-work-ai-era   SHRM study Emerging Technology Skills in HR mentioned: https://www.shrm.org/topics-tools/research/emerging-technology-skills-hr   Gartner study mentioned: https://www.gartner.com/en/articles/ai-value  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

This episode of People + Strategy is part of the November CHRO alignment series, where we talk to leaders about the executive connection. Today, we’re taking you back in time to the SHRM Executive Network Visionaries Summit, where Mercedes-Benz USA CEO Adam Chamberlain and CHRO Lars Minns shared a behind the scenes look into their leadership partnership. The duo dive into how they’ve aligned a complex organization behind a clear purpose, revealing how empowering teams and nurturing wellbeing can spark unity and strengthen performance. Together, they show that when leaders connect with intention and trust, even high-stakes change can feel grounded, human, and full of forward momentum.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

This episode of People + Strategy is part of the November CHRO alignment series, where we talk to leaders about the executive connection. Today, SHRM’s CHRO Jim Link and CFO Jane Hadley join us in the studio to unpack what true executive alignment looks like when people and finance leaders work as one. Plus, see how well they know each other through a game segment. Through candid conversation and a few laughs, they reveal how trust, curiosity, and data fluency help bridge dollars and decisions, creating a shared vision for growth. From budget season to incentive planning, Link and Hadley show how understanding each other’s “puzzle pieces” strengthens business performance. Their partnership models a modern C-suite where collaboration, not competition, drives both financial health and a thriving workplace culture. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Felicia Robinson, CHRO of Boys & Girls Clubs of America, reflects on how HR can steer organizations through change with clarity and heart. Robinson shares her approach to translating a company’s mission into meaningful employee experiences — from nurturing internal talent to weaving purpose into every role. She explores the balance between data-driven workforce planning and the human side of leadership, emphasizing adaptability, digital fluency, and dignity at work. Robinson invites CHROs to reimagine workforce strategy as a living expression of purpose, resilience, and shared success.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Claire MacIntyre, senior VP and chief people officer at Sam’s Club, explores what it means to lead through the rise of AI while keeping people at the center. She shares why today’s leaders may guide the last fully human workforce, and how HR can shape an era of “people-led, tech-powered” work. From reimagining jobs around purpose and creativity to advancing skills-based hiring, MacIntyre challenges CHROs to move beyond scarcity thinking, embrace AI as an enabler, and design workplaces where technology amplifies — not replaces — human potential.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Brian Dickens, CHRO of the University of Tennessee System, opens up about the realities of leading while caring for both aging parents and growing children. As part of the sandwich generation, Dickens explores how empathy, flexibility, and purpose-driven leadership can help organizations better support a rapidly expanding caregiving workforce. He offers insights on balancing self-care, family, and professional responsibility while challenging HR leaders to rethink culture and benefits to meet the needs of employees navigating life’s most complex seasons.  SHRM Report: 2025 Care and Career Report   Related Article: Caring Across Generations   Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, hear Brad Winn’s hard-won lessons on executive influence and the messy realities of organizational politics. Winn is a professor of leadership and strategy in the Huntsman School of Business, executive MBA director at Utah State University, and senior editor of the People + Strategy Journal. Winn draws upon his time as a member of the Utah House of Representatives to offer insight into how to navigate high-stakes negotiations in both the public and private sector. Listeners will gain tips on how senior HR leaders can go beyond great ideas to move through resistance, build trust, and drive meaningful change.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Thomas A. Cole, chair emeritus of the Sidley Austin law firm, reflects on the leadership lessons that shaped his 47-year career. He reveals why true meritocracy depends on character, humility, and what he calls “selfless ambition.” Cole explains how leaders can avoid the trap of building weak benches, why feedback is a gift, and how credentialism can hold organizations back. Listeners will walk away with a deeper understanding of how to grow talent and teams that make better decisions to create inclusive workplaces.  For more on merit and inclusion in the workplace, register for BLUEPRINT: https://conference.shrm.org/blueprint  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Bob Goodwin, president of Career Club, unpacks why HR leaders must speak the language of CEOs and CFOs to secure influence in the boardroom. Drawing on research, case studies, and his work with executives, Bob reveals how financial fluency, business acumen, and data-driven storytelling can elevate HR from a “soft” function to a strategic driver of growth. Learn how CHROs can bridge the disconnect with the C-Suite to stay indispensable in an era of cost pressures and AI disruption.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Darnell Lee, CHRO for the Chief Administrative Officer, reveals how leading HR for the U.S. House of Representatives means mastering the art of adaptability. With shifting leadership every two years and priorities that can change overnight, Lee has built a culture grounded in agility, excellence, and trust. He shares how competency models, data-driven planning, and curiosity around AI are helping the House modernize its workforce strategy. Hear what it takes to guide organizations through constant change — balancing service, stability, and innovation in one of the most dynamic workplaces in government.  Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

This episode is part of the November CHRO alignment series, where we talk to leaders about the executive connection. Today, former Mastercard chief people officer Michael Fraccaro reveals what makes a strong relationship between a CHRO and the board. Drawing on his years leading through transformation,  Fraccaro shares how trust, openness, and regular dialogue help the board understand what’s really happening inside the organization. Plus, a trivia segment on business trends regarding the CHRO-board relationship. Fraccaro reflects on lessons from his time at Mastercard — from navigating generational shifts and AI adoption to embedding decency into leadership — and why the CHRO’s role with the board is as much about listening and learning as it is about advising.  Related article: The CHRO & the Board: https://www.shrm.org/executive-network/insights/people-strategy/chro-board-expanding-seat-of-influence   The Evolving Role of the CHRO in the Boardroom report mentioned: https://www.conference-board.org/publications/the-evolving-role-of-the-CHRO-in-the-boardroom       Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

What does it take to create a thriving, low-ego culture in a global organization with 24,000 employees? Paulo Pisano, CHRO of Booking Holdings and CPO of Booking.com, shares how he connects culture to strategy, leverages customer dashboards and engagement metrics to benchmark success, and drives alignment across international teams. Discover why resisting the influence of the HiPPO (highest paid person’s opinion) is essential for effective decision making and gain practical insights to elevate your own organizational culture.    Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Velisha Haddox shares her journey from commercial litigator to CHRO of the Cook County Government in Illinois, revealing the critical role of consistency, transparency, and executive support in driving change. Hear how Cook County’s HR team reduced attrition, modernized job architecture, and enhanced employee benefits to attract top talent. Discover actionable strategies for turning around HR departments, fostering executive alignment, and becoming an employer of choice, even in complex public sector environments.   Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, Stephen Childs, CHRO at Panasonic Automotive discusses the importance of embracing risk in the workplace, especially as the HR role continues to grow. Childs shares how he built influence across the C-suite and how volunteering for tough assignments throughout his career accelerated his development. Discover how Panasonic Automotive scaled from 400 to 8,000 employees, navigated major acquisitions, and cultivated a resilient culture — demonstrating business accretive as a result.   Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

In this episode of People + Strategy, labor relations expert David Rittof discusses why employees seek union representation and how organizations can respond. Discover the warning signs of union activity, common management mistakes, and the evolving attitudes of Gen Z toward unions. Rittof offers practical advice for CHROs, CEOs, and supervisors on fostering employee involvement and adapting to new workplace realities.   Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/nq47pr --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r