The Specialist GP

Episode Overview What does kindness really look like in healthcare leadership — and why does it matter? In this episode of The Specialist GP, Dr Louise Kuegler chats with Dr Nicki Macklin about how visible, consistent acts of kindness can reshape culture, improve staff wellbeing, and strengthen relationships across clinical teams. They discuss the misconception that kindness is “soft,” and why it actually supports accountability and safer decision-making. You’ll hear practical ways leaders can embed kindness into systems so patients, teams, and organisations all benefit. In this episode, we cover The difference between empathy, compassion, and actionable kindness How leaders can embed kindness into systems and culture Real-life examples of kindness driving lasting change in healthcare settings  Practical Clinical Pearls  Empathy and compassion are vital, but kindness is what turns good intentions into real change. Kindness isn’t just a feeling, it’s an action, small, deliberate, and visible. Tiny acts of kindness, done consistently, build trust and reshape workplace culture. Kindness doesn’t make leaders weak, it makes them credible and strong. For kindness to last, it must be built into systems, not just left to individuals. Patients benefit also when leadership is kind. Patients engage, they are safer and have better health incomes.  Email me thespecialistgp@outlook.co.nz  Visit our website https://www.thespecialistgp.co.nz/ 

Episode Overview  Welcome to the first episode of The Specialist GP! I’m Dr Louise Kuegler — Specialist GP and medical educator — and in this episode, I introduce the podcast: a space where real listener-submitted clinical cases are explored with expert guests, turning them into practical, evidence-based guidance you can apply straight away in your consulting room. Each episode is designed to leave you with clear, actionable clinical pearls that make a real difference in your practice.   In This Episode We Cover How the podcast works: sourcing real cases from listeners. Partnering with expert guests to build practical management plans. How episodes are CME-eligible and include an equity-focused lens. A preview of upcoming cases this season, including osteopenia, risk assessment, gut health, and more.   Practical Clinical Pearls Real cases make learning directly applicable to your daily practice. Expert insights help you build robust, evidence-based management plans. Episodes are clear, concise, and immediately useful for busy clinicians. CME points can be logged, including under the equity-focused domain. Listen here: Apple : https://podcasts.apple.com/us/podcast/the-specialist-gp/id1845748299Spotify: https://open.spotify.com/episode/33slefeXuzUH3coNCiWQ49?si=oRH4uIa4QnuxMfkIJ7sybgContact me:https://www.thespecialistgp.co.nz/