Business on Top with Kaeli Lindholm

What happens when your business slows down, your team isn't retaining clients, or your employees aren't taking initiative? Too often, we look for an external fix, a new device, more advertising, a new hire, or someone to blame. In this episode, I'm breaking down why sustainable growth starts from the inside out. I'm unpacking two real questions from med spa owners: how to attract more patients after making a major investment, and how to build a team that takes ownership and creates lasting client relationships. We'll talk about the difference between using a tool to enhance an already-healthy business and expecting that tool to solve a fundamental business problem, why your customer experience is one of your most powerful growth engines, and what it really takes to build an A-player team. Because your people, your systems, your leadership, and the experience you create are what ultimately drive sustainable growth, not one device, one tactic, or one employee. READY TO PUT AI TO WORK IN YOUR BUSINESS? Join us this week for our AI Workshop designed to help founders use AI to save time, streamline their business, and get more done. 📅 September 16, 2026 | 4 PM PT / 7 PM ET Register now! Resources → Watch this episode on YouTube → Subscribe to our weekly newsletter, The Blueprint → Learn more & book a call with our team to learn if the POP Leadership Academy is right for you! → Follow Kaeli on Instagram: @kaeli.lindholm

In this bonus replay episode, I'm revisiting one of my favorite conversations from the Fierce Factor: one of the most dangerous myths women are taught about success, that "playing it safe" is the responsible choice. This conversation was sparked by a reflection on 2016, the year I started KLC and the year my brother passed away, and a question that stopped me in my tracks: Is my life truly better because I chose growth over safety? What I've learned over the past decade is this: safety is often conditional, and comfort can be far more limiting than risk. I take you back to my corporate career at Bayer Healthcare, a role that looked secure by every traditional measure. Great pay, benefits, prestige, and a clear path forward… until one unexpected call from HR shattered the illusion of stability. That moment changed how I understand security, responsibility, and agency, especially for women. We'll talk about why big companies are often romanticized as "safe," why small business ownership is framed as risky, and how that mindset shows up when women build their own companies. I'll also share a powerful story about growth, discomfort, and why the very tension we try to avoid is often what prepares us for our next level. If you're craving expansion but feel stuck optimizing for familiarity instead of fulfillment, this bonus replay is your invitation to rethink what safety really means, and to consider whether the boldest move might actually be the most responsible one. READY TO PUT AI TO WORK IN YOUR BUSINESS? Join us for our upcoming AI Workshop designed to help founders use AI to save time, streamline their business, and get more done. 📅 September 16, 2026 | 4 PM PT / 7 PM ET Register now! Resources → Watch this episode on YouTube → Subscribe to our weekly newsletter, The Blueprint → Learn more & book a call with our team to learn if the POP Leadership Academy is right for you! → Follow Kaeli on Instagram: @kaeli.lindholm

If the thought of raising your prices makes you want to crawl under a rock, this episode is for you. In this episode of Business on Top, I'm breaking down why premium pricing is such an important part of building a profitable, sustainable business, and how to know when it's time to increase your prices without disrupting the client experience. I'm walking you through the signs that your pricing is out of alignment, from rising operating costs and shrinking margins to clients expecting discounts or becoming less aligned with the experience you want to provide. I'm also sharing the practical strategies I use with our highest-level clients to evaluate margins, identify your most valuable offers, communicate a price increase with confidence, and stop making decisions based on what you think your clients can or can't afford. Because your clients aren't buying a transaction. They're investing in transformation. And if you want to build a business with strong profit margins, exceptional client experiences, and the freedom to serve fewer clients at a higher level, your pricing needs to reflect the value you actually provide. Resources → Watch this episode on YouTube → Download my Price Increase Communication Template → Subscribe to our weekly newsletter, The Blueprint → Learn more & book a call with our team to learn if the POP Leadership Academy is right for you! → Follow Kaeli on Instagram: @kaeli.lindholm

In this special episode of Business on Top, I'm answering real questions from women navigating the complexities of growing and scaling their businesses. I'm sharing my candid perspective on the biggest mistake I see seven-figure founders making, whether work-life balance is actually possible, how to build a business that supports your life, and what to do when your partner doesn't understand or support your business investments. I'm also breaking down what I would look at first if someone handed me a million-dollar med spa and sharing why I believe the value of coaching goes far beyond what you learn in the curriculum. For me, it's about proximity, perspective, and surrounding yourself with people who expand your belief in what's possible. If you're building a business and want it to support the life you actually want to live, this episode is full of honest insights, practical questions, and a few hard truths I think every ambitious founder needs to hear. Resources → Watch this episode on YouTube → Subscribe to our weekly newsletter, The Blueprint → Learn more & book a call with our team to learn if the POP Leadership Academy is right for you! → Follow Kaeli on Instagram: @kaeli.lindholm

In this episode of Business on Top, I'm getting a little more personal and reflecting on the experiences, failures, discipline, and perseverance that have shaped the leader I am today. I spend so much time focused on growth and what's next that I rarely stop to recognize the experiences that gave me the skills and confidence to pursue those goals in the first place. In this episode, I talk about the importance of acknowledging the wisdom we've already earned through the challenges, failures, and moments when we had to get back up and keep going. I also share a personal story from my childhood and competitive soccer years, where I learned one of my most important lessons about leadership: your performance in the game is built through what you do in practice. The discipline and consistency we develop when no one is watching ultimately determine how we show up when it matters most. This episode is a reminder to give yourself credit for who you've already become, and to recognize that the experiences that shaped you are the foundation for everything you're capable of becoming next. Resources → Watch this episode on YouTube → Learn more about Aesthetic Business School → Subscribe to our weekly newsletter, The Blueprint → Learn more & book a call with our team to learn if the POP Leadership Academy is right for you! → Follow Kaeli on Instagram: @kaeli.lindholm