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The Paycast Network exists to educate, inform, and unite professionals while elevating the Payments and Fintech industry to a new standard of quality and expectation.
27 Episodes
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In this episode of The Paycast Network, Chase Gunnell and James Ringstaff explore the silicon-soaked reality of 2026, beginning with the debut of "James AI," a custom application designed to take over the show's trivia segment. The hosts unpack the psychological hurdles of AI adoption, comparing current skepticism to the early days of self-driving cars, while showcasing how tools like Python and Natural Language Processing (NLP) are already disrupting industries from fast-food drive-thrus to fully autonomous pizza shops. Between debating the legal fallout of AI "hallucinations" and sharing personal productivity hacks—ranging from Chase’s refined sales outreach to James’s AI-powered pantry inventory system—the discussion culminates in a vision for a near future where physical payment terminals are replaced by biometrics and a life "funded by intent".
In this episode of The Paycast Network, we dive deep into the world of merchant services and business lending with Adam Niec, the Founder and CEO of RateTracker. Adam shares the "baptism by fire" experience of a grueling seven-month SBA loan process that nearly drained his company’s cash flow—a journey that ultimately inspired the creation of Score. Described as the "Credit Karma for small business," Score is a real-time financial health platform that moves beyond simple rate-tracking to provide owners with a 0-100 ranking of their business’s performance. Whether you’re curious about the ancient Mesopotamian origins of lending or looking to escape the "trap" of predatory merchant cash advances, Adam explains why financial literacy and tech-first solutions are the only ways to stay ahead in an increasingly commoditized industry.
What do you do when a prospect says "no" for four straight years? In this second installment of our masterclass with Steven Morris and Jason Isidore, we’re moving past the pitch and into the grueling reality of the sales cycle. Steven and Jason reveal the specific rituals—from pre-game visualization techniques learned on the baseball diamond to the "Christmas card strategy"—that keep them top-of-mind with high-value merchants. This episode isn't about quick wins; it's a deep dive into the patience, persistence, and problem-solving required to turn a hard refusal into a career-defining contract. Whether you're struggling with a stubborn lead or looking to build a multi-year pipeline, learn why the most lucrative deals are often found on the other side of a hundred "not yet" responses.
In this high-energy episode of The Paycast Network, hosts Chase and James sit down with Ron Yannai, VP of Sales at Dejavoo, to explore the cutting edge of mobile payment technology. The conversation kicks off with some surprising industry trivia—uncovering the truth behind Jerry Seinfeld’s legendary role in the Amex Black Card’s origin and the telegraphic roots of Western Union—before diving deep into the hardware changing the game for micro-merchants. Ron breaks down the power of the lightning-fast, scratch-resistant P12 terminal and the iPOSGo application, which effectively turns any smartphone into a fully functional payment hub. Whether you’re interested in Dejavoo’s "POPUP" terminal upgrade program or looking to streamline your sales with Register Lite, this episode offers a masterclass in making enterprise-level tools accessible to everyone from food truck owners to local artisans.
In this compelling episode of One-on-One Spotlight, Adam Niec of RateTracker pulls back the curtain on the merchant services industry to reveal the human heart behind the high-stakes data. Moving beyond his initial collegiate dreams of the NFL, Adam shares the raw story of his early entrepreneurial stumbles, the pivotal $300 check that changed everything, and the profound influence of his family’s 100-year-old manufacturing legacy. This isn't just a talk about recurring revenue; it’s a masterclass in intentional living, as Adam discusses his non-negotiable "5:00 PM shutdown" rule, his "5 Ps" for a successful marriage, and his mission to build a business that serves his family rather than consuming it. Tune in for an insightful look at how to balance aggressive professional growth with the authentic, grounded values of a dedicated husband and father.
Chase and James sit down with industry experts Kermit and Adam to explore how Facebook can serve as a powerful, relationship-driven complement to your existing sales strategy. The discussion reveals two distinct paths to organic growth: Adam’s "80/20" approach to personal branding that prioritizes authenticity over hard selling, and Kermit’s method of building influence by becoming a helpful administrator in niche community groups. Tune in to learn how to generate inbound leads by establishing the "like, know, and trust" factor and turning your network into "raving fans".
Join us for a high-energy masterclass on the art of selling as fan-favorites Steven Morris and Jason Isidore return to the studio. What starts with a hilarious improv challenge to "sell this rubber duck" quickly evolves into a deep dive into the psychology of the modern salesperson. From re-framing rejection as a necessary step toward success to tackling the dreaded "I'm happy with my provider" objection, the guys share why "action cures fear" and how to maintain the resilience required to close the deal. Whether you are a merchant services veteran or terrified of your first cold call, this episode provides the blueprint for turning a "no" into your next big win.
Join Chase and James as they welcome Dejavoo’s VP of Sales, Ron Yannai, into the studio for a hands-on look at the next generation of payment hardware. The team breaks down the versatility of the Dejavoo lineup—from the mobility-focused P8 and P12 to the integrator-favorite P18 with its innovative swivel display—while demonstrating how DejaPayPro is streamlining the checkout experience. Tune in for some hard-hitting payments trivia, a live (and slightly chaotic) demo, and a peek at the future of all-in-one payment solutions.To get in touch with Dejavoo email sales at sales@dejavoo.io or ISV sales as ISVSALES@dejavoo.io.
In this conclusion to our New Year’s special, the team shifts focus from reflecting on the past to executing for the future. Chase, James, Stephen, and Jason trade war stories and strategies for 2026, covering everything from the discipline of 2,000 cold calls to the necessity of targeting software verticals. Whether you need to build a vision board, curate an audiobook library, or just learn when to "shut your mouth" during a sale, this candid conversation provides the blueprint—and the motivation—to make your network your net worth this year.
In this hardware-focused deep dive, Chase and James welcome in Dejavoo’s Ron Yannai to explore the cutting-edge versatility of the P-Series line. The trio breaks down the rugged capabilities of the P8 handheld—revealing exclusive new models featuring dual screens and printer-less designs tailored to rival major competitors—before shifting to the robust, "business-in-a-box" potential of the P18 countertop register. From ISV-friendly deep linking and SDKs to an aggressive trade-in program designed to help ISOs modernize their merchant portfolios, this episode is packed with the technical insights and strategic tools you need to stay ahead in the payments landscape.To get in touch with Dejavoo email sales at sales@dejavoo.io or ISV sales as ISVSALES@dejavoo.io.
Ring in 2026 with the Paycast crew as they blend holiday hilarity with high-level sales strategy. The team shares ambitious resolutions and reveals how to turn the December "slow season" into a competitive advantage in the merchant services industry. Tune in to discover why targeting CPAs, mastering new tech, and sending strategic gifts—like champagne and custom cutting boards—are the ultimate blueprint for closing out the year strong.
In this episode of The Paycast Network, Chase Gunnell and James Ringstaff sit down with Ron Yannai, VP of Sales at Dejavoo, to explore the rapidly evolving landscape of 2026. From the launch of AI-powered support bots and dual-screen hardware to the rise of cryptocurrency and ad-driven payment terminals, they discuss how the industry is making transactions faster and more intuitive. Whether debating the future of physical hardware or diving into the logic behind QR codes, this conversation offers an essential look at the innovations bridging the gap between today’s merchants and tomorrow’s technology.To get in touch with Dejavoo email sales at sales@dejavoo.io or ISV sales as ISVSALES@dejavoo.io.
In this high-stakes episode of The Paycast Network, the team dives deeper into the complex world of dual pricing, surcharging, and the rising tide of non-compliance fines. Chase Gunnell and a panel of industry experts—James Ringstaff, Carlos Nieto, and Dave Humphrey—unpack why some ISOs are willing to gamble with heavy penalties and how a lack of education is leaving many sales agents vulnerable. From the nuances of B2B transactions to the technical differences between "top-up" and "bottom-down" POS systems, they reveal the critical pitfalls merchants face when pricing structures aren't transparent. Whether you're a merchant or an agent, this episode is a must-watch to understand how to stay ahead of card network regulations and protect your bottom line in an evolving industry.
This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, Carlos Nieto, and Dave Humphrey, dives into the complicated world of dual pricing, cash discounting, and surcharging in the payments industry. The hosts discuss how the lines between these practices are often blurred—sometimes intentionally by agents and ISOs seeking greater profit margins—leading to non-compliance and customer confusion. They stress that card networks like Visa focus heavily on protecting the consumer experience, suggesting that non-compliant entities face growing risks, including potential class-action lawsuits.
This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, and Carlos Nieto, explores the pros and cons of equipment leasing in the payments industry. While leases can be beneficial for high-cost POS systems by reducing upfront expenses, the discussion focuses heavily on the negative side, including predatory leasing practices, merchants getting stuck in long-term, non-cancellable contracts for outdated or cheap equipment, and the problem of automatic lease renewals. The hosts stress the need for transparency from agents and recommend using tools like AI and the Department of Justice (DOJ) to potentially escape unfair agreements.
This episode of The Paycast Network's "One on One Agent Spotlight" features guest Carlos Nieto. Host Chase Gunnell discusses Carlos's unexpected journey into the merchant services industry, starting from running a shipping and rental store, then transitioning through the mortgage industry, and finally into an RM role where he faced initial struggles with pricing and compensation. Carlos shares a pivotal moment at a training session and an unexpected firing that ultimately shifted his mindset toward a more balanced, value-focused sales approach, which led to his success and ability to help his team, emphasizing the importance of genuinely connecting with merchants and taking away common objections.
On this episode of The Paycast Network, hosts Chase Gunnell and James Ringstaff do a special "get to know us" segment. They share personal and professional backgrounds, discussing their journeys into the merchant services and fintech space. They articulate their vision for The Paycast Network as a platform dedicated to delivering true, honest, and easy-to-consume educational information for ISOs, agents, and merchants alike. Sharing their goal of easing the barrier of entry and clarifying the often-messy world of financial technology.
On this episode of The Paycast Network, hosts Chase Gunnell and James Ringstaff sit down with Venkat Kal, CTO of Dejavoo, to delve into the fascinating history and future of their payment technology. Venkat shares the journey of Dejavoo, from its roots catering to the needs of smaller ISOs and developing solutions on older payment terminals, to the present day with the innovative iPOSPays platform. The conversation highlights the company's evolution from an "Omni-Channel" to an "Omni-Commerce" platform, emphasizing their commitment to being a technology provider that supports ISOs and merchants with low cost of ownership, high merchant retention, and an eye towards future payment orchestration.To get in touch with Dejavoo email sales at sales@dejavoo.io or ISV sales as ISVSALES@dejavoo.io.
This episode of The Paycast Network features host Chase Gunnell alongside payments professionals Steven Morris and Carlos Nieto. Together they welcome attorney Scott Reib back to the panel to delve into the critical topic of contracts between agents and ISOs. The discussion provides essential advice for agents—new and seasoned—on navigating the fine print, emphasizing the necessity of reading and understanding agreements to protect their residual income and their careers. They cover major red flags like restrictive covenants (non-competes and non-solicitation clauses), the risk of losing residuals due to performance clauses or contract termination, and the importance of conducting due diligence on an ISO's integrity, cautioning that a contract is only as good as the people behind it.
This episode of The Paycast Network: One on One Agent Spotlight, features Jason Isidore of Summit Payment Solutions, who shares his unique journey into the merchant services industry. He discusses his start in sales after his Division 1 baseball career at Coastal Carolina, transitioning from office supply and telecom sales to working at Chase Paymentech, and eventually starting his own company, Summit Payment Solutions. Jason attributes his success to the discipline and structure he learned as an athlete, his passion for the industry, and his commitment to building trust and integrity with his clients, recounting a memorable story where answering a call on Christmas morning solidified a lasting client relationship.
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