Claim OwnershipUsing AI at Work: AI in the Workplace & Generative AI for Business Leaders
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Description
On "Using AI at Work", your host Chris Daigle and his expert guests help business leaders, executives, and teams who want to turn artificial intelligence into a real competitive advantage. Each episode shares real-world AI applications and AI transformation stories from companies successfully using AI in the workplace to improve productivity, decision-making, and operations.
You’ll hear from Chief AI Officers, innovators, and forward-thinking executives who are putting generative AI at work, from AI productivity tools and AI-powered workflows to non-technical AI training and workplace AI adoption strategies.
We cover:
- AI for business leaders – how executives use AI to lead change and drive ROI
- Generative AI tools – practical, easy-to-implement solutions for teams
- AI automation in business – streamline operations without massive tech budgets
- Executive AI education – upskilling leaders and managers for the AI era
- Real-world AI case studies – lessons learned from successful AI implementation
- AI in operations management – optimizing processes and reducing costs
- Ethical AI in business – navigating responsible and effective AI use
Whether you’re exploring AI adoption, leading AI-powered transformation, or looking for AI implementation guides, this podcast delivers a clear, non-technical roadmap to succeed in the AI-driven economy.
New episodes weekly.
Start learning how to put AI to work in your business today.
98 Episodes
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Most leaders think AI agents are too technical to build, but the real barrier is not skill, it is clarity. In this episode Chris talks with Etan Polinger, AI Solutions Architect and Head of AI Solutions, about how non-technical professionals can design, build, and deploy AI agents that drive real business outcomes. Etan breaks down what an agent actually is, how to think about automation versus agentic workflows, and why fundamentals matter more than tools in a rapidly changing AI landscape. ...
Most leaders assume AI in customer service means replacing people, but the data tells a more complicated story. In this episode Chris talks with Nathan Strum, CEO of Abby Connect, about what actually works when deploying voice AI in real business environments. Drawing on two decades of customer service experience, Nathan explains why AI excels at structured workflows like scheduling, but still struggles with unpredictable edge cases where human judgment matters most. He also shares why many c...
Most companies aren’t struggling to buy AI, they’re struggling to use it well. In this episode Chris sits down with Jim Spignardo, Director of Cloud Strategy and AI Enablement at ProArch, to break down what’s really happening inside organizations adopting AI today. Jim shares why many companies are stuck after purchasing licenses, how to move from experimentation to structured adoption, and what separates companies seeing real ROI from those chasing hype. He outlines a practical playbook that...
What happens when the AI tool helping you scale your business also gains permanent rights to your voice? In this episode Chris talks with Jesse Jameson, digital marketing veteran and founder of HeyNow Interactive, about the opportunities and emerging risks inside the generative AI ecosystem. Jesse shares his experience participating in a voice licensing program with ElevenLabs, where his AI voice quickly became one of the most widely used on the platform. What began as a simple experiment in ...
The real challenge with AI is not the technology, it is knowing when leaders should trust the machine and when they should not. In this episode Chris sits down with Vasant Dhar, professor at NYU Stern and the NYU Center for Data Science, longtime AI practitioner, and author of Thinking with Machines: The Brave New World of AI. With more than four decades working in artificial intelligence across finance, healthcare, and research, Dhar shares a practical framework for deciding when leaders sho...
Most leaders aren’t struggling with AI tools, they’re struggling with how to lead the transformation those tools require. In this episode, Chris interviews Justin Trombold, President of Antesyn Advisors who works with leadership teams navigating the uncertainty of generative AI strategy across industries from healthcare to enterprise services. During the conversation, he explains why most organizations go wrong by treating generative AI as an IT deployment rather than a transformation initiat...
Before you spend another dollar on ads, what if you could test your message against a digital version of your exact market? In today’s episode, Justin Brooke, founder of AdSkills and Agent Skills AI, joins Chris Daigle to break down how synthetic audiences and virtual focus groups are transforming modern marketing. After getting his start interning for Russell Brunson and famously turning $60 into six figures with Google Ads, Justin has spent two decades mastering message-to-market match.&nbs...
Most companies are experimenting with AI. The leaders who win are rebuilding around it. In this episode, Chris Daigle sits down with Jason Eubanks, Co-Founder and CEO of Aurasell AI, to explore why incremental AI experiments aren’t enough—and why go-to-market teams must shift to an AI-native operating model. Jason explains why simply plugging AI into legacy systems won’t change your productivity model, and why companies that fully embrace intelligent automation now will create an advantage co...
Chris Daigle sits down with Hernan Lardiez, COO of RagMetrics, to break down AI evaluations (evals) and why monitoring matters when you put GenAI into production especially in regulated or high-risk environments. Hernan explains what “good evals” actually look like without getting lost in technical weeds: building test datasets, measuring accuracy and consistency, and then continuously re-testing so you can catch drift before it becomes a business problem. They compare the “spreadsheet + sp...
Chris Daigle sits down with Bill Gallagher, leadership expert and longtime advisor to executives, to explore what it really means to use AI at work during periods of rapid organizational change. Bill shares why technology alone never drives transformation and how trust, clarity, and human leadership remain the deciding factors when AI enters the workplace. The conversation focuses on how leaders can introduce AI without creating fear, resistance, or confusion, how to avoid treating AI as a s...
1Chris Daigle sits down with Kate Bravery, Global Head of Talent Advisory at Mercer, to explore how AI at work is reshaping people strategy, leadership, and workforce decision making. Kate shares how organizations are using AI to support talent planning, skills intelligence, and workforce design while navigating trust, governance, and ethical responsibility. The conversation focuses on how business leaders can adopt AI in the workplace without losing the human element. Kate explains why AI sho...
In this solo episode of Using AI at Work, Chris Daigle breaks from the interview format to share the AI tool stack he recommends to executives, leaders, and knowledge workers who want real value without chasing every new release. Chris introduces the concept of “thinking in AI” and explains how leaders move from using AI for isolated tasks to developing an instinctive, organization-wide mindset where AI supports daily work, decisions, and workflows. He also addresses common fears around AI re...
Chris Daigle sits down with Panos Siozos, CEO and co-founder of LearnWorlds, to explore how AI at work is changing the way we learn, teach, and build real expertise. Panos explains why access to information is no longer the challenge and why critical thinking, judgment, and structured learning matter more than ever in an AI-driven world. The conversation breaks down the difference between knowledge and understanding, the risk of cognitive laziness when relying too heavily on AI, and why lear...
Chris Daigle sits down with Tim Cakir, founder of AI Operator, to talk about why most companies feel overwhelmed by AI and how leaders can move past tool overload to real productivity at work. Tim shares his experience training teams across industries and explains why AI adoption fails when organizations chase tools instead of outcomes. The conversation focuses on building human centered AI habits, reducing fear around AI, and helping teams work with AI as a collaborator rather than seeing it...
Chris Daigle sits down with Mohamed Yousuf, founder of Smart Workforce AI, to explore how AI in the workplace can dramatically improve workforce scheduling, planning, and operational efficiency across industries. Drawing on more than a decade of experience in airlines, healthcare, hospitality, and large scale operations, Mohamed explains how AI powered forecasting and scheduling can reduce overtime, prevent burnout, and help companies put the right people in the right place at the right time....
Chris Daigle sits down with Patrick Leung to explore how AI is being applied inside modern marketing and revenue teams to drive efficiency, consistency, and scale. Patrick shares real examples of how teams are using AI in the workplace to support go to market execution, internal knowledge sharing, and decision making without overwhelming non technical leaders. The conversation covers practical AI adoption for business leaders, how to avoid overcomplicating workflows, and where AI productivity...
Chris Daigle sits down with Zak Ali, General Manager at Finder, to unpack how search is evolving as people move from traditional search engines to large language models like ChatGPT, Claude, and Gemini. Zak explains why SEO is not dead, how LLMs decide which brands to surface, and why trust signals like authority, recency, and editorial rigor matter more than ever. He shares how Finder adapted its content strategy to show up consistently inside AI answers, what types of long tail queries perf...
Chris Daigle sits down with Geoff Gibbins, strategy and AI transformation expert and author of "Critical Intelligence," to explore how companies can redesign their workflows and help their teams develop stronger thinking skills in the age of AI. Geoff shares what he has learned from working with major enterprises on AI transformation, including why so many AI pilots fail, how to avoid automating broken processes, and how to create human AI systems that actually deliver value. They discuss why...
Chris Daigle sits down with Michael Stelzner, founder of Social Media Examiner and host of the Social Media Marketing Podcast, to explore how AI is transforming content creation, audience building, and the future of media businesses. Michael shares how he and his team use AI to brainstorm, repurpose, and accelerate production—without losing the human connection that drives trust and creativity. They discuss the balance between automation and authenticity, how AI fits into editorial workflows,...
Chris Daigle sits down with Etan Polinger, founder of Raize Digital, to discuss how AI is transforming marketing, customer journeys, and brand strategy. Etan shares how he helps companies implement AI tools that simplify operations, enhance personalization, and generate consistent creative output without replacing human insight. They explore how to design AI systems that support marketing teams instead of overwhelming them, how to measure ROI from AI experiments, and how small businesses can ...
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