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Subscription Box Answers

Author: Liam Brennan

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Welcome to Subscription Box Answers, the podcast for anyone looking to start or scale a successful subscription box business. I'm Liam Brennan, co-founder of BusterBox, a dog subscription box company that we started in a spare bedroom back in 2016. 

Since then, we've grown to thousands of subscribers and over $13 million in sales, and along the way, I've learned a ton about what it takes to make a subscription box business thrive.

In this no-nonsense podcast, I'll be sharing all of my proven tips and strategies for building a successful subscription box business, from sourcing products to marketing to reducing churn.

Whether you're just starting out or looking to take your existing business to the next level, you'll find valuable insights and actionable advice here. 

I will show you that it is possible to start your own subscription box business from your spare bedroom with little money and turn it into a full-time income.

Got a question you want answered on the show? Join my free Facebook group at www.SubscriptionBoxResources.com and post it there or email me at [email protected]. Thanks for tuning in, and I can't wait to help you build the subscription box business of your dreams!

199 Episodes
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On today’s episode of Subscription Box Answers, I’m sharing practical tips to help you boost your website’s conversion rate this Q4. If you aren’t converting at least 2% of your visitors into customers, growing your subscription box business can become expensive and slow—especially when advertising costs rise. I’ll walk you through simple improvements to turn more visitors into paying subscribers and get more from the traffic you’re already paying for.
Getting somebody to subscribe is only the first step. What happens when they cancel after their very first box? In this episode, I break down five reasons new subscribers leave early, from signing up purely for the discount to a disappointing first experience or having too much product. I also explain what you can do to improve retention, build excitement for box two and understand why your customers are cancelling, so you can stop constantly replacing subscribers and start keeping more of th...
I recently tested an old-school retargeting campaign for a subscription box business. This used to be a fantastic way to follow up with people who were interested but hadn’t signed up yet. It helped bring down CAC and turn more of those people into customers. Well… this time, the results were garbage. 😂 In this episode, I share what happened, discuss what’s changed and explain why the approach that worked so well before might not deliver the same results today.
Should you sell one-time boxes in your subscription box business? The answer is maybe but it all comes down to the numbers. In this episode, I explain why you need to understand how much it costs to acquire a customer, how much profit you make on each box, and how many one-time buyers become long-term subscribers. One-time boxes can be a great way to introduce people to your business, but do the finances actually make sense? Let’s break it down.
Should You Use a VSL on Your Subscription Box Website? Would a video sales letter help you get more subscribers, or would it add another step between your visitors and the checkout? In this episode of *Subscription Box Answers*, I explain why VSLs are common for coaching, digital products and services, but less common for subscription boxes. I share why I’ve never felt BusterBox needed one, what I’d focus on first when building a sales page, and when a video could be worth testing. If you’...
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