Gartner ThinkCast

Strong execution might earn results, but it doesn't automatically build influence. In this episode of ThinkCast, Gartner Vice President Analyst Rob O'Donohue explains why CIOs can no longer afford to leave their leadership brand to chance. From understanding the difference between brand and reputation to diagnosing when a reset is needed, Rob shares a practical "4D" Framework to help leaders intentionally shape how they're perceived and trusted across the organization.   You'll learn: Why "doing a great job" is no longer enough to build executive influence The difference between brand and reputation, and why both matter The three events that signal it's time for a leadership brand reset How CIOs can use feedback, GenAI and behavior change to strengthen their reputation What it takes to turn a desired leadership brand into a lasting perception Dig deeper: Become a client to learn more about building your brand Join us at Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI   Timestamps: (00:00) Understanding the difference between brand and reputation (03:44) The 4D Framework for shaping executive perception (08:53) How GenAI can help strengthen your executive brand (12:00) Identifying gaps between perception and reality (18:36) Turning your brand strategy into daily habits (22:10) Why reputation changes more slowly than behavior (24:22) How to protect and sustain your executive reputation (27:16)The first step to building a stronger executive brand  

AI adoption is accelerating. But are organizations moving just as fast on AI ethics? In this episode of ThinkCast, Gartner Senior Principal Analyst Shanna Grafeld explores why AI ethics has become a business imperative, not just a technology concern. From human rights risks and workforce trust to governance, accountability and the evolving human-AI relationship, hear how leaders can stay ahead of AI challenges before they become costly problems.   You'll learn: Why AI ethics is shifting from a compliance issue to a strategic business priority The human rights and trust risks organizations should be evaluating today How leaders can encourage AI adoption without creating overdependence What effective AI governance looks like in practice   Dig deeper: Become a client to learn more about AI ethics Join us at Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI   Timestamps: (00:42) Why AI ethics is now a business issue  (02:31) Lessons from past technologies  (04:40) Rethinking the human-AI relationship  (09:50) Increase capability, not reduce accountability  (12:20) The fears leaders should take seriously  (15:00) Addressing workforce anxiety (19:52) Building proactive AI guardrails  (28:24) The biggest challenges ahead  (31:10) Where leaders should start today

The autonomous business era is no longer a future-state vision. It's already reshaping how supply chains operate. In this episode of Gartner ThinkCast, you'll hear from Gartner Senior Director Analyst Lindsay Azim as she delivers a preview of the 2026 Gartner Supply Chain Symposium/Xpo Opening Keynote. Drawing on both Gartner insights and real-world examples, she explores why success isn't about implementing AI first, fastest, or even best. It's about preparing supply chains for a future where people and machines work together to drive agility, resilience and growth.   You'll learn: Why Gartner believes the autonomous business era is already underway  How leaders should balance short-term AI value with long-term transformation  The difference between an automation mindset and an autonomous mindset  What autonomous-ready operations and workforces look like in practice   Dig deeper: Register to attend a Gartner Supply Chain conference Download the Gartner Supply Chain Top 25 See why Gartner is the world authority on AI   Timestamps: (00:00) Intro (01:31) A new business era begins (05:18) Defining autonomous business (07:10) What autonomous supply chains look like (09:35) The rise of machine customers (12:22) Success isn't about AI first (17:25) Exploitation versus exploration

By 2030, AI models may be everywhere. Competitive advantage won't be. In this episode of Gartner ThinkCast, Distinguished Vice President Analyst and Chief of Research Rita Sallam explores what will separate the true leaders as AI becomes increasingly commoditized. Drawing from Gartner's vision for the AI-native enterprise, she outlines the critical shifts data and analytics leaders need to make now, from building trusted data and context foundations to rethinking workforce design, governance, and the role of AI agents in decision-making. You'll learn: Why trusted data will become the primary sources of AI differentiation How AI agents will reshape data and analytics workflows and operating models What AI-native organizations are doing differently to generate value Why "questioneers" may become the workforce advantage of the future   Dig deeper: Register to watch the full webinar Enhance your data, analytics and AI strategy See why Gartner is the world authority on AI   Timestamps:  (00:00) Intro (01:40) A New AI Advantage (03:25) Beyond Models and Infrastructure (07:57) Three Shifts for D&A Leaders (12:08) Human-Agent Teams (16:45) Analytics Gets Automated (20:42) Hiring for the AI Era (22:40) Making AI Pay Off

AI isn't failing. AI literacy is. Nearly half of CEOs say their AI investments are breaking even at best. In this episode of ThinkCast, Gartner Distinguished Vice President Analyst Mandi Bishop explains why the biggest barrier to AI value isn't the technology — it's people's ability to work effectively with it. Learn how critical thinking, prompt discipline and AI literacy can improve adoption, reduce risk and unlock better business outcomes.   You'll learn: Why AI literacy — not more AI tools — is the foundation for AI success How prompt discipline can improve output quality and reduce AI costs The critical thinking skills employees need to work effectively alongside AI Practical steps leaders can take to drive sustained AI adoption and value   Dig deeper: Become a client to learn more about AI literacy Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI   Timestamps:  (00:00) Intro (02:22) The hidden risks of low AI literacy (05:30) Why leaders keep buying more tools (08:40) Who owns AI literacy? (09:50) Building an AI-literate workforce (15:50) Why AI literacy affects everyone (21:20) Making AI literacy stick  (25:16) The first step leaders should take