The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, the DSI coaches wrap up the second day of hot seats at the recent Mastermind in October with practical takeaways on marketing, hiring, accountability, and organizational structure. They share ideas for encouraging patient referrals, tailoring marketing to specific services, and making training resources accessible through laminated guides and QR codes.  Dr. Mark Costes then explains how clear reporting relationships and defined leadership roles help route questions to the right people and reduce the owner's daily burden. The group also discusses how to introduce an organizational chart thoughtfully so team members understand their responsibilities and who they report to. The recap closes with a reminder that stepping in to rescue the team repeatedly can leave the underlying problem unresolved, making stronger systems and accountability essential. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes takes the stage at the 2026 Neodent Symposium for his presentation, "From Price to Purpose, the Art of High Value Case Acceptance." He explains how understanding the true cost of treatment helps practice owners make informed decisions about pricing, insurance participation, and investments in technology.  Mark also covers the systems, accountability, and team structure needed to build a practice that can operate beyond the owner's two hands. He then shifts to the patient experience, sharing how empathy, thoughtful handoffs, and question-led conversations build trust and help patients understand the value of care. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes and DSN co-founder Michael Lomotan answer questions about team buy-in, practice growth, and overhead control. Mark explains his price-versus-value approach to case acceptance and how connecting production goals to patient care can change the conversation with your team.  They compare boutique fee-for-service and higher-volume PPO models, including how each affects scalability, patient retention, and a future sale. They also discuss understanding the true cost of treatment before making insurance decisions and share practical ways to reduce supply spending through smarter ordering, price tracking, and clear budgets. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Matthew Coggin, CEO of Spear Education, to discuss how dental education is evolving to help clinicians put what they learn into practice. Matthew shares his path from healthcare leadership to Spear and explains how hands-on workshops, online learning, and team training work together to support implementation.  They explore Spear's expanding endodontic and clear aligner programs, the role of tracking results, and why clinical education needs to reach the entire team. Matthew also previews an associate training pathway designed to build confidence, improve efficiency, and support consistent clinical outcomes during the early years of practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.speareducation.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Ashley Keith explores how intentional team coaching can strengthen practice performance in her presentation from the recent DSI Mastermind in October. She shares why written expectations, clear ownership, and consistent patient conversations are essential to helping team members succeed. Ashley walks through a coaching process that starts with the doctor's goals, then moves into tailored training, role-playing, measurement, and reinforcement.   She also offers practical exercises to improve collaboration between departments, strengthen patient handoffs, and make treatment and financial conversations easier to understand. Throughout the presentation, she encourages members to use the DSI coaching and training resources available to them and keep revisiting new skills until they become lasting habits. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast