Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

399 Episodes

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Why Home Service Marketing Breaks at $5M

2026-10-0144:11

Most home service companies think they need more leads. But as you approach $5M, the real problems are often attribution, capacity, booking rates, sales, and fulfillment. Jack Carr and Sam Preston break down where home service marketing starts to break as a company grows, why cost per lead can be misleading, and how to track marketing all the way to actual revenue. They also cover Google Ads and Performance Max, AI search, review velocity, and why the next era of home service marketing could ...

The End of Google Search? How Home Service Companies Win in the AI Era

2026-09-2927:05

AI search is changing how homeowners find HVAC, plumbing, and home service companies. John Wilson sits down with Julie Phan of Big Reputation to break down how ChatGPT and other AI platforms decide which contractors to recommend and what home service owners can do to show up more often. They cover why your Google Business Profile, reviews, website, service pages, local listings, and overall digital footprint are becoming increasingly important as search moves beyond Google. John and Julie als...

The State of Home Service Marketing in 2026: Google Ads, Meta & LSA

2026-09-2442:37

What’s working in home service marketing in 2026? John Wilson and Sam Preston break down Meta Ads, Google Ads, LSAs, speed to lead, call centers, and how contractors can find their next growth channel. They cover why marketing channels eventually level off, the rise of Meta Ads, Google’s shift toward AI and Performance Max, and why your call center is a critical part of your marketing engine. ━━━━━━━━━━━━━━ IN THIS EPISODE ━━━━━━━━━━━━━━ • What’s working in home service marketing in 2026 • Wh...

How to Grow Your Home Service Business With Google Business Profiles

2026-09-2236:20

John Wilson sits down with Julie Phan, founder of Big Reputation, to break down how home service companies can use Google Business Profiles to expand into new markets. They cover how to choose the right location, how many reviews you need before expanding, Google's verification process, and how to build authority on a new GBP without weakening your existing locations. John also shares how The Wilson Companies has used GBPs through acquisitions and organic expansion, including a $10,000 acquis...

Owned and Operated with John Wilson | Podcast Trailer

2026-09-1801:26

John Wilson has spent the last decade growing a home service company from $1M to $53M in revenue. On Owned and Operated, John breaks down what it actually takes to build and scale a home service business, including hiring, sales, marketing, operations, acquisitions, pricing, and everything in between. Real operators. Real numbers. Real problems being solved in real time. If you own a plumbing, HVAC, electrical, or other home service business and want to build something great, this show is for...

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Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast