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The Voice of Cybersecurity for MSPs & MSSPs!
The CyberCall is the weekly podcast where cybersecurity meets business reality. Hosted by Andrew Morgan, Founder of Right of Boom, this is the go-to show for Managed Service Providers (MSPs), virtual CISOs (vCISOs), and IT leaders navigating the complex world of cyber risk, compliance, and AI.
Each episode features raw, practical conversations with the sharpest minds in cybersecurity—from operators in the trenches to CISOs, researchers, policymakers, and toolmakers shaping the future. If you care about protecting your clients, growing your practice, and becoming the security partner businesses trust—this podcast is your playbook.
Co hosts: Phyllis Lee, VP of Content at CIS & Gary Pica, President of TruMethods
41 Episodes
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With the release of NIST Cybersecurity Framework 2.0, CIS felt strongly that an update to The Controls was necessary to crossmap to CSF 2.0. Specifically the strongest driver, was the release of the Govern function. Co-hosts: Phyllis Lee: https://www.linkedin.com/in/phyllis-lee-21b58a1a4/ Brian Blakely: https://www.linkedin.com/in/bblakley/ Eric Woodard: https://www.linkedin.com/in/eric-woodard/ Sponsored by Right of Boom cybersecurity conference: https://www.rightofboom.com/
In this must-listen episode of The CyberCall, hosts Andrew Morgan, Phyllis Lee & Gary Pica are joined by Aharon Chernin, Founder & CEO of Rewst — to explore how Artificial Intelligence (AI), Robotic Process Automation (RPA), and Cybersecurity are colliding in today’s MSP landscape. Tune in to learn what your MSP needs to know now to stay ahead! Connect with Right of Boom: Website & Conference: https://rightofboom.com/ LinkedIn: https://www.linkedin.com/company/right-of-boom/...
Abstract: Network Infrastructure Management - Establish, implement, and actively manage network devices, in order to prevent attackers from exploiting vulnerable network services and access points. Network infrastructure devices can be physical or virtual and include things such as routers, switches, firewalls, and wireless access points. Unfortunately, many devices are shipped from manufacturers with “default” configuration settings and passwords that, if deployed as-is, can significa...
Abstract: Data loss can be a consequence of a variety of factors from malicious ransomware, threat actors using "Double Extortion" and exfiltration, human error and natural disasters like hurricanes. Regardless of the reason for data loss, we need to have a process established (RPO/RTO) to recover our data. Key Takeaways for Control 11 Prioritize your data and come up with a data recovery plan.Protect your backed up data. (See Control 3: Data Protection.)Practice and Test restorin...
Abstract: Web browsers and email clients are very common points of entry for attackers because of their direct interaction with users inside an organization. Content can be crafted to entice or spoof users into disclosing credentials, providing sensitive data, or providing an open channel to allow attackers to gain access, thus increasing risk to your MSP or client's business. Since email and web are the main means that users interact with external and untrusted users and environm...
Abstract: There are many ways to covertly obtain access to user accounts, including: week passwords, accounts still valid after a user leaves the enterprise, dormant or lingering test accounts, shared accounts that have not been changed in months or years, service accounts embedded in applications for scripts, a user having the same password as one they used for an online account. Learn how CIS Control 5 can mitigate some of the most common ways credentials are comprom...
Abstract: Learn why the number one thing organizations can do to defend their networks against top attacks, is to implement secure configurations! Azure Breach (8/26/2021): According To Wiz who found the CosmosDB Vulnerability, they quote: "Database exposures have become alarmingly common in recent years as more companies move to the cloud, and the culprit is usually a misconfiguration in the customer’s environment." https://www.wiz.io/blog/chaosdb-how-we-hacked-thousands-of-az...
Abstract: CIS Control 3 is Data Protection and data is pretty much what's at stake for a high percentage of cyber attacks. Data is more valuable than oil and it fuels many organizations. Many of the baseline security recommendations from all of the security frameworks out there now recommend, or REQUIRE if you’re in a regulated industry such as healthcare, that certain things like full disk encryption are simply put into place no matter your risk profile. Much of what’s in the Dat...
Google reports that Multifactor Authentication (MFA) prevents more than 96% of bulk phishing attempts and more than 76% of targeted attacks that are credential based. In this episode, learn how MFA maps to the different security frameworks, the impact it has, building a policy around it, how the threat actors exploit it - via MITRE ATT&CK - what you can do to defend against it - MITRE Shield, common mistakes or oversights made when implementing into their tech stack and trends. Note: Sp...
Most MSPs don’t fail because of ransomware. They fail because they drift. They chase revenue without direction. They stack tools without a strategy. And they wake up one year later asking the same dangerous question: “Why didn’t last year change anything?” Today isn’t about theory. It’s about execution. Our guest Gary Pica, doesn’t just teach business planning—he’s been stress-testing it with real MSP owners for over 20 years. Through recessions. Through acquisitions. Through “ RM...
Today’s conversation is all about what comes next for Microsoft 365 — because after Ignite, it’s clear that we’re entering a brand-new era. AI agents, identity-first security, native Sysmon, tenant baselines — Microsoft is rebuilding the entire stack around speed, intelligence, and scale. And when you talk about managing M365 at scale, there’s one person MSPs look to: Kelvin Tegelaar, founder of CIPP. Kelvin just sold out his first CIPP certification class at Right of Boom, he’s about to ship...
Today we’re talking about what it really takes to partner with a giant. Every MSP wants to grow alongside hyperscalers like Microsoft — but few truly know how to align, scale, and turn partnership into profit. Our guest today has lived that journey from the inside out. Vince Menzione, Founder of The Ultimate Partner and former Microsoft channel leader, has helped thousands of partners build thriving businesses within the Microsoft ecosystem. We discuss #cloud, #security, #AI - all the buzzwor...
Today’s guest has one of the most unconventional origin stories in the MSP world. Nabil Aitoumeziane started his career not behind a keyboard—but at the door of a nightclub. While working nights as a bouncer, he began doing something few would dare: asking customers for business introductions and meetings. Fast-forward a few years, and he’s now the president of FSI, an 85-person managed service provider and one of Microsoft’s go-to partners for SMBs. From reading crowds to reading client need...
Today we’re talking about one of the biggest shifts in offensive security that MSPs, CISOs, and defenders cannot ignore. For years, pen testing was about human creativity — sneaking in where we “shouldn’t” be, showing you how you’d really get burned in an incident. But in 2025, that world is colliding with AI and automated attack platforms that claim they can do it faster, cheaper, and nonstop. So the question is: are we entering a golden age of continuous validation — or are we fooling ourse...
Today we’re tackling one of the biggest shifts in modern network security. VPNs are breaking under the weight of hybrid work, SaaS sprawl, and constant attack — and MSPs are being forced to rethink how they secure access itself. Enter Zero Trust Network Access (ZTNA) and Secure Access Service Edge (SASE) — not just buzzwords, but the blueprint for the next decade of MSP security architecture. Joining us are two leaders shaping this transformation: Jason Garbis, Founder of Numberline Security ...
Artificial intelligence is evolving faster than most organizations can operationally absorb. We’ve automated analysis, accelerated response, and even delegated decisions to machines — but our people, processes, and governance are still running at human speed. This week on The CyberCall, I’m joined by Sounil Yu, creator of the Cyber Defense Matrix and one of the most forward-thinking minds in cybersecurity, to unpack “The Human Lag: Why AI Outpaces Operational Readiness.” We’ll explore what ha...
This week on The CyberCall, we’re turning up the heat on deepfakes & disinformation—why they’re no longer sci-fi, and how they’re already targeting MSPs and the Defense Industrial Base. I’m joined by Sandy Kronenberg (Netarx) and Scott Edwards (Summit 7) to unpack: • Real attack chains: voice clones, lip-sync, synthetic exec approvals • The “liar’s dividend” & reputational warfare • What actually works: identity verification, playbooks, and awareness training • Fast wins MSPs can ...
Today we’re talking about something that may sound government-heavy but is actually critical for MSPs and the SMBs they serve: the new NIST Small Business Primer for SP 800-171 Rev. 3. At its core, this guide is about protecting Controlled Unclassified Information, or CUI. And while that might sound like it only applies to defense contractors, the reality is that CUI requirements increasingly touch SMBs through contracts, regulations, and supply chains. What’s powerful here is that NIST desig...
Today we’re tackling microsegmentation—a solution that could change the game against ransomware. Ransomware thrives on lateral movement: one compromised device turns into an entire network takedown. Microsegmentation stops that by creating secure ‘neighborhoods’ inside the network, containing the damage before it spreads. The big questions: can MSPs realistically deploy this at scale, without adding complexity? And how do we frame it in business terms—protecting revenue, uptime, and client tr...
Over the past couple of days, I was digging into the latest Anthropic Threat Report and one section really hit me. They wrote: ‘We’ve developed sophisticated safety and security measures to prevent misuse of our AI models. While generally effective, cybercriminals keep finding ways around them.’ And then they shared some eye-opening case studies—threat actors aren’t just asking AI for advice, they’re embedding it across their entire attack lifecycle. We’re talking reconnaissance, credential h...
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