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Tech Transformation with Evan Kirstel: A podcast exploring the latest trends and innovations in the tech industry, and how businesses can leverage them for growth, diving into the world of B2B, discussing strategies, trends, and sharing insights from industry leaders!
With over three decades in telecom and IT, I've mastered the art of transforming social media into a dynamic platform for audience engagement, community building, and establishing thought leadership. My approach isn't about personal brand promotion but about delivering educational and informative content to cultivate a sustainable, long-term business presence. I am the leading content creator in areas like Enterprise AI, UCaaS, CPaaS, CCaaS, Cloud, Telecom, 5G and more!
573 Episodes
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Interested in being a guest? Email us at admin@evankirstel.com A billion-dollar talent marketplace doesn’t happen by accident—it happens when access, scale, and experience come together. We sit down with Michael Morris the head of Torc at Randstad Digital to unpack how a once-independent platform now matches millions of professionals with work, why the talent market feels like a “teenage” phase, and how AI is reshaping recruiting without removing humans from the loop. The conversation ...
Interested in being a guest? Email us at admin@evankirstel.com What if your hotel could keep checking guests in even when the primary PMS goes down? We sit with Jason from SNET Communications to unpack how a true all‑in‑one stack—networks, SD‑WAN, security, UCaaS, CCaaS, and a native PMS—eliminates finger‑pointing and keeps operations moving when it matters most. We walk through the realities of legacy PBX in hospitality and why a cloud approach finally fits the property workflow. SNET’s pla...
Interested in being a guest? Email us at admin@evankirstel.com Most people think of SD cards as camera accessories. We pull back the curtain with the SD Association to show how SD Express turns that tiny card into an SSD-class powerhouse for creators, PCs, and AI at the edge—without losing the flexibility of removable media. By bringing PCIe and NVMe to the SD form factor, SD Express delivers nine to forty times the performance of legacy cards and far better random I/O, so burst capture, rapi...
Interested in being a guest? Email us at admin@evankirstel.com Want a clear view of where global voice is headed and how AI changes the math? We sit down with Barbara Dondiego CEO at Avoxi to unpack the shift from legacy telephony to a modern cloud voice backbone that unifies numbers, routes across multiple CCaaS platforms, and puts intelligence at the very top of the stack. If you’ve wrestled with six vendors, inconsistent quality, and opaque billing, this conversation shows how enterprises ...
Interested in being a guest? Email us at admin@evankirstel.com Forget the old playbook of carrier hotels and cross-connects. We sit down with Dave Ward, Chief Technology and Product Officer at Lumen, to map the real shift to Cloud 2.0—an AI-driven rearchitecture of how data moves, where compute lives, and how enterprises keep control as speed and scale explode. Dave explains why data movement has become the bottleneck that decides AI ROI, and how distributed on-ramps, 400G to 1.6T connectivit...
Interested in being a guest? Email us at admin@evankirstel.com If you could see customer issues before they happen, would you still measure success by hold time? We dive into how CX is transforming from a reactive cost center to a proactive, revenue-positive engine—and why the shift depends on a new orchestration layer that acts as the brain across every channel. With Alorica’s co-CEOs, Max and Mike, we unpack the practical architecture of AI-first customer journeys, the role of empathy in au...
Interested in being a guest? Email us at admin@evankirstel.com What if you could see the internet the way attackers do—before the headlines, before the breach, before the phish hits your inbox? We sit down with Aidan Holland, senior security researcher at Censys, to unpack how daily global scans reveal the live shape of the web: assets you didn’t know you own, services you thought were private, and the malicious infrastructure gearing up for its next move. Aidan explains how distributed scan...
Interested in being a guest? Email us at admin@evankirstel.com What happens when only 30% of your data fuels decisions and the rest sits idle? We dig into the shift from traditional storage to intelligent data infrastructure and reveal how that change powers AI, real-time insights, and rock-solid resilience across industries. Cesar Cernuda President of NetApp walks us through exabyte-scale growth, why outcome-driven design beats tool-first thinking, and how to prepare data so AI actually deli...
Interested in being a guest? Email us at admin@evankirstel.com What happens when a global tech leader turns its entire company into an AI lab? Our conversation with TCS’s CIO Janardhan Santhanam opens the door on a culture-first transformation powered by the world’s largest AI hackathon—half a million ideas, 55 million lines of code in days, and a wave of agentic apps built from no‑code to pro‑code. The result isn’t just energy; it’s a blueprint for scaling AI responsibly, measurably, and fas...
Interested in being a guest? Email us at admin@evankirstel.com Stop juggling one-time codes and clunky authenticator apps. We sit down with Eddie DeCurtis, CEO and co-founder of Shush, to unpack how carriers can quietly verify users in milliseconds using standards-driven, privacy-guarded data. Think number-to-IP matching, SIM swap checks, and location signals—all done behind the scenes so sign-ins feel almost invisible while fraud defenses tighten. Eddie explains why the real barrier hasn’t ...
Interested in being a guest? Email us at admin@evankirstel.com Tired of pretty charts that don’t change your strategy? We go straight at the hard truth: social media is evolving from follower-first tactics to value-first systems, and the winners are those who align a crisp ICP with content that solves real problems at scale. Emeric Ernoult is the Founder and CEO of Agorapulse, a serial entrepreneur with two decades of experience in social media and SaaS and breaks down how brands can prove im...
Interested in being a guest? Email us at admin@evankirstel.com What if your enterprise could make the right decision, across every silo, in real time? We sit down with Paul Breitenbach, Founder & CEO r4 Technologies, to unpack how predictive AI goes beyond generative tools and actually drives outcomes: higher revenue, lower costs, and fewer bad events across the board. Paul explains why cross-enterprise management matters now, how it automatically pulls data from legacy systems, and how i...
Interested in being a guest? Email us at admin@evankirstel.com Imagine asking your AI to book the flight, pick the hotel, and reserve the car—and it just does it. That convenience also opens a massive security gap when agents ask for your passwords, impersonate you online, and leave no clean line between what you intended and what was executed. We sit down with Peter Horadan is the CEO of Vouched, to map a safer path where digital identity, consent, and reputation tame the chaos without killi...
Interested in being a guest? Email us at admin@evankirstel.com What if your marketing stack could think with you and act for you? We sit down with Christian Monberg Chief Technology Officer & Head of Product from Zeta to unpack Athena, a super intelligent agent designed not as a chat add-on but as the operating system for modern marketing. Built on a consolidated data fabric and a supergraph grounded in identity, Athena translates insights into action—turning questions into live segments,...
Interested in being a guest? Email us at admin@evankirstel.com Hype is loud, but outcomes win. We sit down with Smartling CEO Bryan Murphy to explore why the center of gravity in AI is shifting from raw models to the application layer where workflows, data, and governance translate into real business value. If you’ve been stuck in pilot purgatory, you’ll hear how to move from experiments to production with clear ROI. Bryan draws sharp parallels to earlier waves—the internet and cloud—and exp...
Interested in being a guest? Email us at admin@evankirstel.com Your most powerful product might also be your biggest liability: an AI agent making decisions you can’t see and answers you can’t predict. We sat down with Andre Scott of Coralogix to unpack how to make black-box systems measurable, accountable, and—most importantly—improvable over time. We trace the journey from monoliths to microservices to LLMs and explain why old-school “index everything, analyze later” monitoring breaks unde...
Interested in being a guest? Email us at admin@evankirstel.com Telecom doesn’t need another AI science project; it needs outcomes. That’s the thread running through our conversation with kishore bobbarjung from Tupl, where explainable, agentic automation is delivering real wins: faster resolution of customer issues at a US tier one and double-digit energy savings across more than ten European networks—without sacrificing KPIs. We walk through how connecting customer signals to network data sh...
Interested in being a guest? Email us at admin@evankirstel.com Tired of chatbots that stall when customers need real help? We dive into how agentic AI flips the script by taking actions inside your systems—issuing refunds within limits, updating orders, authenticating users, and escalating with intent—while humans handle complex, high-empathy moments. Joe Anderson, Senior Director and Head of CX and Digital Transformation at TaskUs, breaks down a practical playbook: choose the right high-volu...
Interested in being a guest? Email us at admin@evankirstel.com Trust has become the entry ticket to the internet, and users are now choosing safety over price and speed. We sit down with Raj from Trua to dig into the 2025 Trust Survey and why verification has shifted from a nice-to-have to a must-have. From shocking stats on consumer expectations to the real reasons fear and fatigue are rewriting behavior, we map out what it takes to build platforms people will actually use—and pay for. We w...
Interested in being a guest? Email us at admin@evankirstel.com What if the most human-feeling teammates on your projects moved at machine speed and collaborated across every vendor you use? We sit down with Vijoy Pandey is GM and Senior Vice President of Outshift to unpack how agentic AI and quantum networking move from shiny demos to dependable, scaled systems that actually ship results. We start by reframing innovation horizons around risk instead of time. Technology risk is where quantum ...
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