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Pizza King Podcast: Empowering Pizzeria Leadership
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Pizza King Podcast: Empowering Pizzeria Leadership

Author: Tyrell Reed | Pizzeria Leadership & Team Building Coach

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The Pizza King Podcast is where pizzeria owners and operators go to sharpen their skills, build better teams, and grow more profitable businesses. Hosted by Tyrell Reed—franchise leader, coach, and author of Next Level Leadership—each episode delivers practical insights, real-life stories, and expert advice to help you win in the pizza business. Whether you're opening your first shop or scaling your tenth, this show is your guide to pizza business excellence. 

113 Episodes
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Pizza Driven Point of Sale by ThrivePOS Detroit pizza in New York. Two locations. Big creativity with tight standards. In this episode, Tyrell sits down with Tori Tiso to talk pizza leadership and real operations. You’ll hear how she builds new pies without losing consistency, why she simplified the menu to protect profit and labor, and how she trains people like a coach so the product stays right when the owner is not on the line. If you run a pizzeria and you want cleaner systems, faster tr...
Third-party delivery can wreck a great pizza fast. In this episode, I sit down with Eric Bam, VP of Sales and Marketing at Perfect Crust Pizza Liners, to talk about the real fix. Protect the product from oven to customer door. We break down why packaging and food protection matter more than most operators admit, because customers do not blame DoorDash. Customers blame your brand. We also get practical on pricing and margin protection. If better packaging costs more, build it into your Uber Ea...
Get Your Free Demo From ThrivePOS In this Takeout Tips episode of the Pizza King Podcast, Tyrell Reed gives a real behind the scenes update from week two inside the shop, focused on one of the most overlooked drivers of profitability for pizzeria owners. Cash management. This episode breaks down how tightening up cash handling, deposits, tip policies, and discounts creates clarity for your team and control for you as the owner. Tyrell walks through the exact steps taken to clean up cash proce...
Get 3 Months Free from ThrivePOS In this episode of the Pizza King Podcast, Tyrell Reed sits down with Logan Whitehouse, co-founder of Virnika AI, to break down how AI phone automation is changing restaurant operations. The conversation stays focused on real operator problems. Missed calls. Labor pressure. Inconsistent upselling. Customer experience during peak hours. Logan explains how AI voice agents can take orders, answer menu questions, upsell consistently, and scale call...
Thrive POS helps pizzeria operators gain control of sales, labor, and reporting with tools built for growing shops. Request a demo here: https://thrivepos.com/pizzaking In this Takeout Tips episode of the Pizza King Podcast, Tyrell Reed breaks down the first five days of taking over an existing pizzeria in Valrico and the exact steps he used to create fast wins without overwhelming the team. This episode focuses on food safety, equipment, repairs, and morale, the unglamorous work that s...
Powered By ThrivePOS - Pizza Driven Point of Sale In this episode of The Pizza King Podcast, Tyrell Reed sits down with Carlo Bertolli of Pizza Boy Chicago to break down what it really takes to win as an independent pizzeria owner in a crowded market. Carlo shares his journey growing up in a multigenerational pizza business, learning the grind firsthand, and stepping out to build his own brand in Chicago. He explains how obsession with product, culture, and experience helped him d...
Powered By ThrivePOS - Pizza Driven Point of Sale In this Takeout Tips episode of the Pizza King Podcast, you hear the real plan behind taking over a struggling pizzeria and fixing it fast. You get a step by step breakdown of week one in a pizzeria turnaround. No theory. No hype. Just what actually happens on day one. You will learn: • Why food safety and sanitation come before marketing and sales • How cleaning and organization reset team mindset • The exact routines to ins...
In this episode, we explore the importance of finding your true calling, moving beyond just financial gain to discover a fulfilling career. We dive into the mindset needed for personal development, emphasizing that true motivation comes from within. This inspirational discussion highlights being purpose driven and collaborating with like-minded individuals to foster growth. You will hear about: Why delivery and takeout expose weak systems fast How packaging impacts crust quality and custome...
Powered By ThrivePOS - Pizza Driven Point of Sale Choosing the right restaurant back office platform affects profit, labor, and control. This episode breaks down how Restaurant 365 works in real pizzerias. Leslie Benson from Restaurant 365 joins Nick Eberhart of Agliolio Fresh Italian to share how he runs three South Florida locations using one system. You will hear how R365 supports accounting, inventory, scheduling, and daily operations. Built for owners who want clarity and better de...
Powered by ThrivePOS - Pizza Driven Point of Sale Learn more at ThrivePOS.com/PizzakIng Big Announcement! Pizza King is getting back in the game! In this episode of the Pizza King Podcast, you hear the real story behind taking over a struggling pizzeria and rebuilding from the ground up. I break down what actually causes a shop to slide. Small misses. Weak standards. No systems. Then I walk you through the exact blueprint I am using to turn things around at a troubled location in Florid...
In this episode of The Pizza King Podcast, I sit down with Stuart Townsend, co founder of Podcast Hawk, to talk about how podcast guesting really works and how pizzeria owners can use it to grow their brand. We break down podcast marketing for small businesses, why most guests never get booked, and how restaurant owners can use podcasts to build authority, trust, and visibility without relying on discounts or paid ads. If you own or operate a pizzeria and want to stand out in your market, thi...
Brought to you by ThrivePOS - Pizza Driven Point of Sale You can change your customer experience today with one simple habit. In this episode, Tyrell shares a quick lesson from chef Billy Manzo that will help you tighten up your shop fast. You will hear why clean windows, clean thresholds, clear walkways, and a clutter free counter drive repeat visits. You will learn how small daily actions can lift team pride and customer confidence. This five minute tip gives you one job to start doing toda...
Powered By ThrivePOS - Pizza Driven Point of Sale In this episode, George Clark from Pizza Solution/Restaurant Outfitters breaks down the oven decisions every pizzeria struggles with. You get a clear look at electric decks, gas decks, conveyors, and wood fire options. George explains why so many high-volume shops are switching to electric, what operators miss when comparing ovens, and how to match your equipment to your dough, your workflow, and your goals. You learn how oven choice affects c...
Ask me how to test drive ThrivePOS You hit walls during the year. You get tired. You question the work. This episode shows what happens when you refuse to quit. I share the honest story of almost walking away from the podcast and how your messages, your actions, and your progress kept this mission alive. You hear the data from this year, the growth from the show, and the impact you helped create in your shops. You also hear a full rundown of every guest who joined the podcast and the le...
Powered by ThrivePOS Learn how to drive more traffic, increase repeat visits, and build stronger customer relationships using birthdays and new mover programs. I sit down with David Michaelson of Celebration Marketing to break down why birthdays are the strongest dining occasion, why personalized mail is outperforming digital channels, and how independent pizzerias can use these tools to grow. We cover how to target the right demographics, what offers work, what returns operators see, and how...
Powered by Thrive POS This takeout tip breaks down how introverted owners can grow their pizzeria without feeling drained. You learn how to engage your community in small, consistent ways that build real relationships, drive repeat orders, and strengthen your local presence. You get clear steps you can use today to stay visible, support key groups, and create a simple system for monthly outreach. If you want steady growth without becoming the center of attention, this episode gives you a pr...
Powered by ThrivePOS You will hear the story of OG Papa Fern and how he built a following by traveling the country, teaching the craft of Argentinian style pizza, and supporting independent shops. We talk about dough methods, fermentation, adapting to different kitchens, and the realities of running high-cost specialty styles. You will learn how collaboration events can drive traffic, how to introduce new styles to customers, and why community work matters for long-term brand trust. Thi...
Get up to 3 months FREE from Thrive POS! Visit ThrivePOs.com/PizzaKing You learn how to drive faster online sales by removing friction in your ordering process. I walk through a real shop visit where one simple change turned a slow day into a strong night. You see how direct links, clean messages, and fewer steps can lift response rates and help customers place orders fast. This is a quick win for any pizzeria looking to raise sales with text and email. Learn More By Visiting Thri...
Explore the exclusive listener offer from Thrive POS at the link below ThrivePOS.com/PizzaKing You learn how to build a strong team from day one. I break down a simple three day onboarding system that helps you train faster, spot A players early, and set up future managers. You hear why most new hires fail, how to fix your training gaps, and the routine that keeps people engaged and growing. Pizzeria owners will walk away with clear steps to improve hiring, training, a...
Learn about our exclusive listener offer from Thrive POS visit ThrivePOS.com/Pizzaking You get a full recap of my week at the Pizza Tomorrow Summit and the Florida Restaurant Show. I talk about speaking on leadership, judging world class pizza makers, connecting with friends from across the industry, and spending real time with the people who make this community special. I walk through each day, from the leadership session on day one, to judging both the main competition and the Young P...
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