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The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.
Your host is David Trask, National Director and Industry Speaker at ARC Facilities.
David brings you stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!
87 Episodes
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In this episode of Facility Voices, David Trask sits down with Alexander Villanueva, Director of Facilities, Maintenance, and Custodial Services at Waco Independent School District. Alexander shares his journey from Puerto Rico to Waco and how his construction background has shaped his approach to facility management. From tackling deferred maintenance to fostering a culture of transparency and accountability, Alexander discusses how data-driven decision-making, proactive maintenance, and str...
In this episode of Facility Voices, we continue our Women in Facilities series with Brooke Bohme, Director of Engineering at Children’s Health. Brooke shares how she transitioned from healthcare design to leading engineering teams in a hospital setting, highlighting the importance of mentorship and professional growth. She discusses the challenges of working in a male-dominated industry and her efforts to support the next generation of women in facilities. Brooke also talks about the $5 billi...
In this week’s episode of Facility Voices, Shalita Myrick, Vice President for Administrative Services and Chief Operating Officer at Pacific Lutheran University, shares how her career in facilities management is driven by purpose and a commitment to helping others. She discusses PLU’s care-centered environment, the evolving perception of facilities management, and the lasting impact of the pandemic. Shalita also highlights opportunities for women in the industry, the importance of diversity o...
In this episode of Facility Voices, David Trask chats with Mike Hollingsworth, Facilities and Fleet Manager at the City of Chandler, Arizona. Mike shares how his background in military service, aerospace maintenance, public works, and casino operations led him to facilities management. Managing 61 city buildings—including police stations, fire stations, and government offices—isn’t easy. Mike explains why having a "seat at the table" in city leadership is critical for securing funding and sup...
On this episode of Facility Voices, we chat with Mike Hollimon, Director of Facilities at Gwinnett Technical College, to explore the vital role facilities management plays in shaping higher education. Mike shares how his team goes beyond maintenance, creating opportunities for students and staff through mentorship and leadership development. He also discusses the challenges of managing a growing team, balancing priorities, and staying ahead in an ever-evolving field. With a passion for teamwo...
In this episode of Facility Voices, Danielle Gathje, Vice President of Hospital Operations for Fairview Health Services, takes us through her career journey, from her early days as a biology major to her current leadership role at St. John’s Hospital in Minnesota. Danielle opens up about how mentorship shaped her career, the strategies she’s used to embrace challenges, and the leadership lessons she’s learned along the way. Listeners will gain insights into the critical role mentorship ...
In this episode of Facility Voices, Lance Ollivierre from Central Piedmont Community College explains the strategies behind effective facilities management. From creating a robust preventive maintenance program to tackling deferred maintenance priorities, Lance shares the innovative approach his team used to transition from crisis mode to proactive planning. He also highlights the college's exciting Facilities Management Certificate Program, developed in collaboration with IFMA. This program ...
In this episode of Facility Voices, Clay Major, Director of Facilities at the Town of South Windsor, shares his experience managing facilities for a growing town while working with limited resources. He discusses the challenges of maintaining a high level of service with a small team and budget. Clay explains how modernizing municipal buildings with automation and energy-efficient systems, such as HVAC and lighting upgrades, has improved efficiency. He also highlights the importance of safety...
In this episode of Facility Voices, Matt Snow, Assistant Vice President of Support Services at Baptist Health System, shares how standardizing processes has transformed their operations and created lasting benefits for their facilities team. From reducing costs and improving compliance to fostering collaboration across departments, Matt provides practical strategies that listeners can apply to streamline operations and optimize resources. He also explains how data-driven approaches have suppo...
In this episode of Facility Voices, David welcomes Diana Ferrer-Schwartz, Chief Administrative Officer at the New York City Department of Education Division of School Facilities. Diana, with her extensive background in facilities management and administration across the education sector, brings a wealth of experience and expertise to the discussion as she explores the challenges and initiatives shaping the facilities landscape in one of the world's largest school systems. From juggling a w...
In this engaging episode of Facility Voices, David is joined by Kristian Gonzales, Sales Manager for Zona FACTA. With a Navy background and specialized expertise in security operations, Kristian offers invaluable insights into developing security plans for Facilities Managers. Kristian and David discuss all sorts of facility management topics, from hashing out security plans and sizing up threats to tackling cybersecurity, compliance, and training. Through candid conversations and practical...
Richard Gunpat, Mechanical Engineer at the Airports Authority of Trinidad and Tobago joins Facility Voices host, David Trask, for an inspiring discussion of sustainability in Facilities Management. The conversation highlights Richard's extensive 20-year career in facilities management, and his dedication to giving back to the industry through his involvement with IFMA, ASHRAE, and his recent recognition with the IFMA Emerging Professional Award. With extensive experience i...
This week’s guest, Josh Ashlock, Director of Building Systems at the University of Texas MD Anderson Cancer Center shares his experience with the challenges and triumphs within healthcare facilities. Josh's passion for healthcare and his unwavering commitment to the facilities management profession shine through as he walks us through the history of his career. As a husband of 28 years and with 23 years of experience in facilities, Josh brings a unique perspective, discussing how his pe...
Facility Voices podcast host, David Trask, is joined by Tia Freiburger, the Senior Manager of Facilities and Operations, Corporate Real Estate at Under Armour. Tia shares her extensive background in collegiate recreation and facilities, and her transition to corporate America in 2019. As the Senior Manager for Facilities and Operations at Under Armour Tia walks us through the unique challenges and responsibilities of overseeing corporate headquarters, including managing service ve...
In this episode of Facility Voices, host David Trask sits down with Heather Giampietro, Director of Capital Projects and Facilities at Brown University Health, to explore her unconventional path from small-town Alaska to leading large-scale healthcare projects in Rhode Island. Heather shares how her early exposure to construction shaped her love for problem-solving, how the pandemic reignited her passion for fieldwork, and what it’s like managing a team with more than 250 years of institution...
In this episode of Facility Voices, host David Trask talks with Shay Rankhorn, Partner at Facilities Diagnostics and former ASHE President (2022), about the real-world value of Facility Condition Assessments (FCAs) and how they help organizations plan smarter, safer, and more strategically. Shay shares lessons from his 27-year healthcare facilities career—spanning 22 hospitals—explaining how FCAs act like “a physical for your building.” He breaks down the importance of accurate data, risk sco...
In this episode of Facility Voices, David Trask sits down with Victor Panchuk, Director of Campus Facilities at The Westminster Schools in Atlanta. Victor shares his journey from being a teenage exchange student from the former Soviet Union to leading facilities operations at one of the nation’s premier private K–12 campuses. He opens up about creating a mission statement for his facilities team that aligns with the school’s vision, the importance of servant leadership, and his innovative “Ma...
In this episode of Facility Voices, host David Trask sits down with Steven Atkins, Director of Facilities Operations at Methodist Le Bonheur Healthcare in Memphis, Tennessee. Steven shares his journey from growing up in a construction family to leading facilities operations for a 3-million-square-foot hospital campus. The conversation dives into the role of AI in healthcare facilities—how it’s being used today for policies, planning, and energy optimization, and where it could go in predictiv...
In this episode of Facility Voices, David Trask sits down with Nick Queensland, Director of Facilities Management at Johns Hopkins Medicine. Nick shares his inspiring journey from maintenance technician to leadership, underscoring how passion and people are at the heart of a successful facilities career. From tackling recruitment and retention challenges to developing future leaders, Nick highlights why training, mentorship, and a positive work culture are essential for long-term success. He ...
In this episode of Facility Voices, David Trask sits down with Taylor Ayers, Director of Facilities for two major hospitals and 25 clinics across Hawaii. Taylor shares his unconventional path into healthcare facilities management, the importance of creating healing environments, and how collaboration within the Hawaii Society for Healthcare Engineering strengthens the industry. He offers practical strategies for selling ideas to leadership, from building a compelling business case to tailorin...
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