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Facility Voices

Author: David Trask, National Director, ARC Facilities

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The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.

 

Your host is David Trask, National Director and Industry Speaker at ARC Facilities. 

David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more! 

 

94 Episodes
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In this episode of Facility Voices, David Trask sits down with Stephen F. James, founder and principal of Digital Facilities Corporation, to explore the often-overlooked world of roof management and why it plays such a critical role in an organization’s long-term success. Stephen traces his journey from leading a thermoplastic roofing division to launching Digital Facilities in 2002, where he began shaping a more data-driven approach to roofing programs. He and David dig into the hidden risks...
In this episode of Facility Voices, David Trask sits down with Alexander Villanueva, Director of Facilities, Maintenance, and Custodial Services at Waco Independent School District. Alexander shares his journey from Puerto Rico to Waco and how his construction background has shaped his approach to facility management. From tackling deferred maintenance to fostering a culture of transparency and accountability, Alexander discusses how data-driven decision-making, proactive maintenance, and str...
In this episode of Facility Voices, we continue our Women in Facilities series with Brooke Bohme, Director of Engineering at Children’s Health. Brooke shares how she transitioned from healthcare design to leading engineering teams in a hospital setting, highlighting the importance of mentorship and professional growth. She discusses the challenges of working in a male-dominated industry and her efforts to support the next generation of women in facilities. Brooke also talks about the $5 billi...
In this week’s episode of Facility Voices, Shalita Myrick, Vice President for Administrative Services and Chief Operating Officer at Pacific Lutheran University, shares how her career in facilities management is driven by purpose and a commitment to helping others. She discusses PLU’s care-centered environment, the evolving perception of facilities management, and the lasting impact of the pandemic. Shalita also highlights opportunities for women in the industry, the importance of diversity o...
In this episode of Facility Voices, David Trask chats with Mike Hollingsworth, Facilities and Fleet Manager at the City of Chandler, Arizona. Mike shares how his background in military service, aerospace maintenance, public works, and casino operations led him to facilities management. Managing 61 city buildings—including police stations, fire stations, and government offices—isn’t easy. Mike explains why having a "seat at the table" in city leadership is critical for securing funding and sup...
On this episode of Facility Voices, we chat with Mike Hollimon, Director of Facilities at Gwinnett Technical College, to explore the vital role facilities management plays in shaping higher education. Mike shares how his team goes beyond maintenance, creating opportunities for students and staff through mentorship and leadership development. He also discusses the challenges of managing a growing team, balancing priorities, and staying ahead in an ever-evolving field. With a passion for teamwo...
In this episode of Facility Voices, Danielle Gathje, Vice President of Hospital Operations for Fairview Health Services, takes us through her career journey, from her early days as a biology major to her current leadership role at St. John’s Hospital in Minnesota. Danielle opens up about how mentorship shaped her career, the strategies she’s used to embrace challenges, and the leadership lessons she’s learned along the way. Listeners will gain insights into the critical role mentorship ...
In this episode of Facility Voices, Lance Ollivierre from Central Piedmont Community College explains the strategies behind effective facilities management. From creating a robust preventive maintenance program to tackling deferred maintenance priorities, Lance shares the innovative approach his team used to transition from crisis mode to proactive planning. He also highlights the college's exciting Facilities Management Certificate Program, developed in collaboration with IFMA. This program ...
In this episode of Facility Voices, Clay Major, Director of Facilities at the Town of South Windsor, shares his experience managing facilities for a growing town while working with limited resources. He discusses the challenges of maintaining a high level of service with a small team and budget. Clay explains how modernizing municipal buildings with automation and energy-efficient systems, such as HVAC and lighting upgrades, has improved efficiency. He also highlights the importance of safety...
In this episode of Facility Voices, Matt Snow, Assistant Vice President of Support Services at Baptist Health System, shares how standardizing processes has transformed their operations and created lasting benefits for their facilities team. From reducing costs and improving compliance to fostering collaboration across departments, Matt provides practical strategies that listeners can apply to streamline operations and optimize resources. He also explains how data-driven approaches have suppo...
In this episode of Facility Voices, David welcomes Diana Ferrer-Schwartz, Chief Administrative Officer at the New York City Department of Education Division of School Facilities. Diana, with her extensive background in facilities management and administration across the education sector, brings a wealth of experience and expertise to the discussion as she explores the challenges and initiatives shaping the facilities landscape in one of the world's largest school systems. From juggling a w...
In this engaging episode of Facility Voices, David is joined by Kristian Gonzales, Sales Manager for Zona FACTA. With a Navy background and specialized expertise in security operations, Kristian offers invaluable insights into developing security plans for Facilities Managers. Kristian and David discuss all sorts of facility management topics, from hashing out security plans and sizing up threats to tackling cybersecurity, compliance, and training. Through candid conversations and practical...
Richard Gunpat, Mechanical Engineer at the Airports Authority of Trinidad and Tobago joins Facility Voices host, David Trask, for an inspiring discussion of sustainability in Facilities Management. The conversation highlights Richard's extensive 20-year career in facilities management, and his dedication to giving back to the industry through his involvement with IFMA, ASHRAE, and his recent recognition with the IFMA Emerging Professional Award. With extensive experience i...
This week’s guest, Josh Ashlock, Director of Building Systems at the University of Texas MD Anderson Cancer Center shares his experience with the challenges and triumphs within healthcare facilities. Josh's passion for healthcare and his unwavering commitment to the facilities management profession shine through as he walks us through the history of his career. As a husband of 28 years and with 23 years of experience in facilities, Josh brings a unique perspective, discussing how his pe...
Facility Voices podcast host, David Trask, is joined by Tia Freiburger, the Senior Manager of Facilities and Operations, Corporate Real Estate at Under Armour. Tia shares her extensive background in collegiate recreation and facilities, and her transition to corporate America in 2019. As the Senior Manager for Facilities and Operations at Under Armour Tia walks us through the unique challenges and responsibilities of overseeing corporate headquarters, including managing service ve...
In this episode of Facility Voices, Eric Krause, Director of Regional Facilities Hospital Operations at Allina Health, shares a career journey that began in the trades and grew into system-level leadership. Eric reflects on starting as a plumber, building deep hands-on experience in healthcare environments, and how that foundation continues to shape his approach to facilities operations today. The conversation explores Allina Health’s move to centralize facilities teams, breaking down silos t...
In this episode of Facility Voices, the conversation turns to sustainability, resilience, and innovation in healthcare facilities with Richie Stever, Vice President of Real Estate and Construction at the University of Maryland Medical Center. Richie’s career path into facilities management is anything but traditional, moving from finance to hands-on HVAC work before stepping into leadership roles overseeing millions of square feet of complex healthcare environments. Along the way, he’s built ...
In this episode of Facility Voices, Brian Dodge, Director of Facilities at Scottsdale Community College, shares a career journey shaped by planning, mentorship, and a willingness to embrace change. Brian didn’t enter facilities management through the traditional trades path. Instead, his experience spans military service, construction, entrepreneurship, and leadership roles that taught him the value of organization, adaptability, and people-first management. Throughout the conversation, he re...
In this episode of Facility Voices, David Trask sits down with Charlie Thiel, Chief Revenue Officer at IOTACOM, for a candid conversation about how sensor technology is reshaping the daily reality of facilities teams. Charlie shares his wide-ranging career journey—from years in security technology to consulting across North America—and explains how those experiences led him to IOTACOM’s mission of connecting, collecting, and analyzing data to help people make smarter decisions. Together, Davi...
In this episode of Facility Voices, David Trask sits down with John D’Angelo, Vice President of Capital Planning and Facilities at Indiana University, to explore the real challenges and opportunities behind an effective preventive maintenance program. John reflects on his career journey—from two decades as a U.S. Naval officer to leading facilities at Cleveland Clinic, NewYork-Presbyterian, Northwestern, and now IU, a portfolio spanning nearly 900 buildings and millions of square feet . John...
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