Commercial Real Estate Leadership (CRE Success)

There's more to business success than just hitting revenue targets. That's why, at the start of the new financial year, it's worth setting goals that reflect what really matters to you. In Episode 231 of Commercial Real Estate Leadership, Darren Krakowiak introduces five F-words that go beyond his business: family (and friends), fitness, flying, football and finances. These are the things that give his work meaning and his business purpose. You'll learn how setting a freedom goal could shift your entire approach, and why getting clear on your personal drivers can help you to make better business decisions. If you're mapping out the year ahead, this episode is your cue to think bigger – and more personally – about what success looks like. Because the right goals won't just push your business forward; they'll help you build a business that supports your life, not the other way around. --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/231 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

December separates high performing commercial real estate agents from those who fall behind the following year. In episode 248 of Commercial Real Estate Leadership, Darren Krakowiak explains why the final few weeks of the year are the most important part of preparing for a strong Q1. With Easter, school holidays, and public holidays compressing the early year selling window, agents who wait until after Australia Day to start prospecting are already out of time. Darren outlines the difference between agents who coast into Christmas and those who use December as a competitive advantage. He shares practical steps to line up listings before the break, warm future pipeline opportunities, and tidy databases while competitors are switching off. He also covers professional conduct at Christmas events and how thoughtful end-of-year messages help you stay top of mind with clients and referral partners. Listeners will walk away with a clear roadmap to set up a productive January and a high-momentum February and March. What You Will Learn: 🔹 Why December activity determines your Q1 outcomes 🔹 How to secure three to five listings to launch in late January 🔹 The right way to warm pipeline owners who want to "talk after Christmas" 🔹 Why handwritten end-of-year notes outperform generic cards This episode gives commercial real estate agents a simple and strategic way to get ahead while others are slowing down. --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/248 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

If you've been thinking about how to grow your GCI in 2026, this episode shows you how to take real action.  In episode 247 of Commercial Real Estate Leadership, Darren Krakowiak unveils a brand-new opportunity for agents ready to move from intention to consistent execution. For the first time ever, CRE Success is offering entry into Agent Accelerator for just $50 a week during a limited-time Black Friday promotion.  This episode explains why this weekly model could be the key to unlocking sustained momentum and how accountability and structure create better results than knowledge alone. Here's what we're covering: 🔹 Why weekly focus drives stronger performance than monthly goals 🔹 How to overcome the biggest barrier to consistent action 🔹 What makes this $50 offer unique and time-limited 🔹 How the Agent Accelerator framework helps agents add $100K+ GCI 🔹 Who this program is best suited for If your production has plateaued around 200–400K GCI and you're ready to make 2026 your breakthrough year, this is the episode you'll want to hear. --- If you're a commercial real estate agent who's ready to upgrade your skills, elevate your mindset and get the accountability you need, visit cresuccess.co/agents to learn more about CRE Success Agent Accelerator.   Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/247 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Most agents stop working once a deal is done. But top performers know that's when the real opportunity begins. In Episode 246 of Commercial Real Estate Leadership, Darren Krakowiak explains why the most profitable call you're probably not making is the results call.  This short, purposeful conversation can help you turn one transaction into your next listing, build credibility, and stay front-of-mind with the right people. In this episode, we get into: 🔹 What a results call is and why it matters 🔹 Who you should call and what to say 🔹 How to use this tactic to attract new listings 🔹 The simple three-step conversation framework 🔹 Why speed and timing can amplify your momentum Whether you're an agent or a principal, this episode shows you how to leverage every deal to strengthen relationships, demonstrate authority, and open the door to future business. Listen now to learn how a single call can multiply your opportunities. --- To join the waitlist for CRE Success Agent Accelerator and receive an exclusive invite to join our next cohort of members, visit cresuccess.co/waitlist right now. Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/246 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Consistency in prospecting is one of the hardest habits to master in commercial real estate. Too often, agents rely on motivation and good intentions rather than systems and standards that guarantee follow-through. In episode 245 of Commercial Real Estate Leadership, Darren Krakowiak shares how to maintain prospecting consistency by setting clear standards and building systems that make success automatic. He walks through the Standards Operating Loop framework: clarity, commitments, cadence, consequence, and identity. You'll also learn how to design SMART prospecting standards (i.e., specific, measurable, measurable, ambitious, relevant, and time-bound) to ensure that every week includes the focused prospecting activity that drives new business. You'll discover: 🔹 Why standards outperform intentions in prospecting 🔹 How to set non-negotiable prospecting blocks that stick 🔹 A simple if/then structure for consistent follow-through 🔹 How to measure performance and course-correct quickly 🔹 The mindset of agents who keep promises to themselves If you struggle with staying consistent, this episode gives you the exact framework to turn prospecting into a habit that delivers results week after week. --- To join the waitlist for CRE Success Agent Accelerator and receive an exclusive invite to join our next cohort of members, visit cresuccess.co/waitlist right now. Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/245 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

In episode 244 of Commercial Real Estate Leadership, Darren Krakowiak explores how affirmations can strengthen your mindset, boost your confidence, and enhance your performance as a commercial real estate agent. Affirmations are short, positive statements that help you stay focused and self-assured. Whether you're prospecting for new clients or leading a team, the words you say to yourself shape your results. Darren shares practical examples of affirmations that you can use before calls, meetings, and key activities to stay in a productive, confident state of mind. He also explains why affirmations work, how to make them part of your daily routine, and how to help your team adopt them too. What You'll Learn: •        How affirmations can improve your confidence and focus •        Practical affirmations for prospecting and leadership •        How to create affirmations that actually work •        Why self-talk influences your performance •        A simple ritual to build resilience and positivity Listen now to discover how affirmations can transform your mindset and results. --- If you want your team to consistently fill their pipeline every week, get the step-by-step process inside the Prospecting Power Hour Playbook at cresuccess.co/power Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/244 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Every deal in commercial real estate starts with a lead, but not every lead makes it to the finish line.  In episode 243 of Commercial Real Estate Leadership, Darren Krakowiak breaks down the journey that every lead must take to become a transaction, and how you can remove the roadblocks along the way. Darren shares a behind-the-scenes look at an accountability call from CRE Success Agent Accelerator, where members dissect the key stages of activity throughout their pipeline: from prospecting to proposing, then marketing to negotiating, and finally closing the deal. You'll discover: 🔹 The verbs that move every deal forward 🔹 How to identify where your pipeline is getting clogged 🔹 The conversion ratios that top commercial agents achieve 🔹 Why consistent actions lead to consistent results If you want to improve your conversion rates, diagnose where your opportunities are stalling, and turn more leads into revenue, this episode gives you a clear framework to follow and share with your team. --- To join the waitlist for CRE Success Agent Accelerator and receive an exclusive invite to join our next cohort of members, visit cresuccess.co/waitlist right now. Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/243 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Growth shouldn't mean more stress. In episode 242 of Commercial Real Estate Leadership, Darren Krakowiak explains how commercial real estate principals can break through their current ceiling and scale sustainably – without burning out or breaking their business. He shares a practical framework built around three levers for sustainable growth: systems, people, and smart strategic moves. Discover how to turn your existing success into a business that runs smoothly, even when you're not there to push every deal or make every decision. You'll discover: 🔹 Why documenting processes creates profit, time, and peace of mind 🔹 The surprising hire that can unlock major growth 🔹 How to evaluate strategic opportunities before you say yes 🔹 Why scaling should make life easier, not harder If you've ever wondered what scaling your commercial real estate business really looks like, this episode gives you the roadmap, and the mindset, to do it right. --- If you're a commercial real estate principal who wants to lead your people better, grow your business faster, and have less stress in your life, visit cresuccess.co/leadership to learn more about working directly with Darren Krakowiak. Find @cresuccess on Instagram and then DM us the word "GROW" to take the first step towards accelerating revenue growth in your commercial real estate business by building the right team, serving ideal clients, and implementing scalable systems.  Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/242 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

People problems are some of the toughest challenges for a commercial real estate principal. Whether it's conflict between team members, a high performer with a bad attitude, or a lack of boundaries that turns you into the bottleneck, these issues will test your leadership. In episode 241 of Commercial Real Estate Leadership, Darren Krakowiak shares practical strategies to resolve common people problems that principals face. You'll learn how to confront issues head-on without damaging relationships, while protecting the culture of your business and preserving your values. You'll discover: 🔹 How to handle conflict between employees without taking sides 🔹 What to do when a top performer undermines your culture 🔹 How to set boundaries so you don't become a bottleneck 🔹 Why ignoring issues makes them worse, not better If you're leading a commercial real estate team and want to protect your culture while driving performance, this episode will give you the tools and mindset you need. --- Find @cresuccess on Instagram and then DM us the word "GROW" to take the first step towards accelerating revenue growth in your commercial real estate business by building the right team, serving ideal clients, and implementing scalable systems.  Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/241 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Commercial real estate leaders often find themselves stuck making decisions that others in their team should be handling. The result: wasted time, slower growth, and unnecessary stress.  In episode 240 of Commercial Real Estate Leadership, Darren Krakowiak introduces a powerful principle that will help you to free up time while empowering your people to act with confidence. This principle is simple but effective: execute or escalate. It encourages team members to either take action within their scope or seek support when needed, instead of sitting in indecision.  Darren explains how this mindset shift can transform culture, create accountability, and improve business performance. You'll also discover: 🔹 The phrase that can shift your team culture instantly 🔹 How to set clear guardrails so people know when to act and when to escalate 🔹 Why indecision is more damaging to your business than mistakes 🔹 The best way to structure escalation so it doesn't overwhelm you If you're ready to stop being the bottleneck in your business and start building a culture of empowerment, this episode shows you how to make it happen. --- If you're a commercial real estate agent who wants to upgrade your skills, elevate your mindset and get the accountability you need to grow your GCI by at least $100,000 in the next 12 months, visit cresuccess.co/agents to learn more about CRE Success Agent Accelerator. Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/240 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Sales management is the missing piece for many boutique, franchised and independent commercial real estate firms. Bigger firms have dedicated sales managers, but smaller businesses often lack the budget or scale to justify the hire. That doesn't mean the need isn't there. In episode 239 of Commercial Real Estate Leadership, Darren Krakowiak introduces Sales Management as a Service™ (SMaaS): a structured program designed to help commercial real estate principals drive performance without adding another headshot to the org chart.  Built on the foundations of CRE Success programs for agents, this model provides accountability, training, and live weekly coaching to help agents achieve better results while reducing stress for leaders. What You'll Learn: •        Why most smaller firms can't justify hiring a sales manager •        How Sales Management as a Service™ works in practice •        The structure, tools, and accountability built into the program •        The impact this model can have on agent performance and principal stress Listen now to discover how you can plug sales leadership into your business without the cost of another hire. And if you'd like to register your interest in Sales Management as a Service™, or just to receive more information, visit cresuccess.co/sales now.  --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/239 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

In episode 238 of Commercial Real Estate Leadership, Darren Krakowiak explores why specialisation and focus are essential for commercial real estate success.  In the final part of his interview on Real Estate Renovators with Rex Afrasiabi and Chanell McAsey, Darren discusses how to define your niche, resist distractions, and deliver stronger results for your clients. He also shares updates on CRE Success Agent Accelerator, including new weekly coaching calls, the addition of a mindset coach and an accountability coach, and the importance of building a supportive commercial real estate community. Listeners will gain insights on how to balance growth with focus, how passion fuels performance, and how to avoid the shiny object syndrome that pulls many professionals off course. What You'll Learn in This Episode: 🔹 Why specialisation accelerates results in commercial real estate 🔹 How to create high-performing communities that drive accountability 🔹 The five principles for long-term success in the industry 🔹 Why passion matters and how to find it in your --- If you're an agent ready for a transformative experience, or a principal looking for a proven way to lift your team's performance, join the waitlist at cresuccess.co/waitlist Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/238 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

What separates effective coaching from surface-level advice? In episode 237 of Commercial Real Estate Leadership, Darren Krakowiak continues being interviewed by Rex Afrasiabi and Chanell McAsey on The Real Estate Renovators, pulling back the curtain on the methods and mindsets that deliver results for his clients. Unlike many coaches who focus on one discipline, Darren blends leadership development, business strategy, sales performance, and mindset coaching within a framework built specifically for commercial real estate principals. This industry focus, with a blend of pure coaching with practical advice, means his clients skip the explanations for their coach and move straight into solutions for their business. He explains why delegation is a leadership superpower, how the function funnel helps principals and agents to free up time, and why shifting beliefs is often the key to unlocking growth. Darren also shares client success stories that prove what's possible with the right mix of accountability, perspective, and strategy. You'll discover: 🔹 Why CRE-specific coaching drives faster results 🔹 How the function funnel creates more capacity in business 🔹 The mindset shifts principals must make to scale 🔹 Real examples of how clients have transformed their results If you want a clearer picture of what business coaching looks like in practice, this episode gives you the inside view. --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/237 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

In episode 236 of Commercial Real Estate Leadership, Darren Krakowiak joins Rex Afrasiabi and Chanell McAsey on Real Estate Renovators to discuss the realities of commercial property and how it compares to residential. Darren shares his career journey from Melbourne to South Korea, then into founding CRE Success to support commercial real estate principals and agents worldwide. In this conversation, he unpacks what makes commercial real estate unique, why residential agents should think twice before dabbling in commercial, and the emerging trends shaping office, industrial, and retail markets. Listeners will also hear Darren's insights on the growth of mum-and-dad investors in commercial property, the rise of buyers' agents, and why some landlords would rather deal with long-term vacancy than meet the market. What You'll Learn: •        The critical differences between commercial and residential real estate •        Skills required for success as a commercial agent •        Why referral partnerships may beat dabbling for residential agents •        Key trends shaping retail, office, and industrial markets •        How investor behaviour is shifting in today's environment This episode is a must-listen for real estate professionals looking to understand commercial markets more deeply and learn strategies that protect and grow business in a changing landscape. --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/236 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Too many commercial real estate leaders are stuck doing low-value tasks that drain their time and keep them from operating at their highest level.  In episode 235 of Commercial Real Estate Leadership, Darren Krakowiak introduces the Function Funnel: a neat framework to help principals, agents, and teams eliminate wasted effort, free up capacity, and increase profitability. Instead of asking "How do I get all of this work done?", Darren encourages leaders to ask a better question: "Should I be doing this at all?" By applying the Function Funnel, you can systematically evaluate every task in your business and decide whether to eliminate it, automate it, outsource it, delegate it, or improve how it's done. You'll learn: 🔹 The five stages of the Function Funnel and how to apply them 🔹 Why your "effective hourly rate" determines what you should stop doing 🔹 The types of tasks best suited to automation, outsourcing, and delegation 🔹 How to elevate your role while empowering your team If you feel overworked or bogged down by tasks that don't move the needle, this episode shows you how to reclaim your time and refocus on what really matters: leadership, strategy, and revenue growth. And here's the prompt from the episode you can use so that AI can help you get started: "You are an efficiency expert. I am a commercial real estate [principal/agent/property manager] based in [location]. I am looking to create more efficiency in my day-to-day work. I want you to help me find opportunities to eliminate certain processes, automate particular workflows, outsource certain functions, delegate tasks that are below my pay grade, and find more efficient ways to do the work that is within my zone of genius, but I am not sure where to get started. Please prepare a list to help me make progress in each of those areas." --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/235 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Darren Krakowiak is making a strategic pivot in his business, and in episode 234 of Commercial Real Estate Leadership, he reveals the plan.  After two years of focusing on coaching commercial real estate principals, Darren is relaunching a proven program for agents with a new name, enhanced delivery, and a big promise: helping commercial real estate agents grow their production by at least $100,000 in 12 months. CRE Success Agent Accelerator will combine our six-module Top Performer program with new skill-building content, personalised planning, and weekly accountability sessions to ensure results. You'll discover: 🔹 The "Five Ones" strategy that shaped Darren's original focus 🔹 Why the Top Performer program is returning in a new form 🔹 The three pillars of the Agent Accelerator: skills, mindset, accountability 🔹 How weekly live sessions will keep participants on track and motivated Whether you are an agent looking for a proven path to growth or a principal exploring new ways to develop your team, this episode gives you a behind-the-scenes look at how CRE Success is evolving and how you can benefit. Join the waitlist now at cresuccess.co/waitlist --- If you're an agent ready for a transformative experience, or a principal looking for a proven way to lift your team's performance, join the waitlist at cresuccess.co/waitlist Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/234 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com  

Boomerang clients and employees can be one of the strongest endorsements of your business.  In episode 233 of Commercial Real Estate Leadership, Darren Krakowiak explains why welcoming back former clients and staff is not just smart business, but a sign that your value proposition stands out in the market. Drawing on experiences from both large corporate environments and small business operations, Darren shares how to leave relationships on a positive note, maintain visibility, and make it easy for people to return.  He covers practical tips on staying in touch without pressure, delivering ongoing public value, and ensuring there's no awkwardness if they choose to come back. Whether you're managing a large team or running a boutique agency, you'll discover why boomerangs are worth celebrating, how to position yourself for them, and the mindset shift needed to see departures as future opportunities rather than permanent losses. What you'll learn in this episode: Why returning clients are a vote of confidence How to handle departures with grace and gratitude Ways to keep relationships warm without being intrusive Why second-time engagements are often smoother and more productive --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/233 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

The Multi-Channel Prospecting Playbook™ is a smarter way for commercial real estate agents to consistently fill their pipelines. 📉 Still relying solely on referrals? You're leaving money on the table. 📞 Cold calling without a system? You're probably wasting your time. 📲 Pitching in the DMs without a strategy? You could be damaging your brand. This episode challenges the myths holding agents back and offers a practical framework to generate more qualified leads across the three channels every commercial real estate agent must master: phone, email, and social media…without being spammy, sounding robotic or feeling slimy. In episode 232 of Commercial Real Estate Leadership with Darren Krakowiak, you'll learn how to create momentum, gain control over your pipeline, and take the guesswork out of prospecting, And you can join the live presentation of The Multi-Channel Prospecting Playbook™ by registering for the workshop here: cresuccess.co/multi  --- Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/232 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Putting your team front and centre on social media can build trust, lift engagement and help you attract top talent. But many commercial real estate leaders underestimate the risks. In Episode 230 of Commercial Real Estate Leadership, Darren Krakowiak runs through how to balance the benefits of team-based content with the responsibility of protecting your people and your business. From privacy risks and legal pitfalls to reputational damage and ethical concerns, this episode covers what every business owner should consider before hitting 'publish'.  You'll learn why consent matters, what your social media policy should cover, and how to lead with care while still building your brand – listen now for what you need to know about your employees and social media. --- Grab the free guide: 100 AI Engineered Prompts for Commercial Real Estate Agencies at cresuccess.co/100 which you can use on whatever AI platform you preferred - Perplexity, Claude, ChatGPT, Copilot, Gemini. Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/230 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com

Before you send out a client satisfaction survey, it's worth asking: are you actually delivering great service?  In episode 229 of Commercial Real Estate Leadership, Darren Krakowiak shares how a poorly timed feedback request from his own residential property manager sparked a deeper dive into what makes a survey effective. You'll learn: – Three key survey scales to consider – 10 smart questions to include in your next client survey – How to lift response rates and collect more meaningful feedback This episode is a must-listen for commercial real estate principals looking to deliver quality outcomes, strengthen client relationships and uncover growth opportunities. Want a free survey template tailored for commercial real estate? Email hello@cresuccess.co with the subject line 'Survey'. --- If you'd like a free survey template tailored for commercial real estate principals, just email hello@cresuccess.co with the subject line 'Survey'. Email hello@cresuccess.co and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/229 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com