Claim OwnershipDEO's Growth Secrets for Dental Organizations
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Description
DEO's Growth Secrets for Dental Organizations is a dental business podcast for practice owners, operators, and dental group leaders looking to improve profitability, leadership, operations, and growth across single-location and multi-location dental practices.
Whether you're running your first practice, expanding into multiple locations, or leading a growing dental organization, this show is built for you.
Hosted by Emmet Scott, co-founder and CEO of the Dentist Entrepreneur Organization (DEO), along with DEO's coaches, the show features the operators who have built high-performing dental organizations and the industry experts working across thousands of practices.
Every episode unpacks what's actually driving growth right now: the systems, leadership, financial discipline, and operational strategies that help dental groups scale. From practice management and patient growth to acquisitions, culture, technology, and team development, you'll hear real-world lessons from leaders who are building modern dental organizations without sacrificing ownership, culture, or clinical autonomy.
Real operators. Real data. Real playbooks.
New episodes help you build a business that runs on systems instead of your sweat, so you can create more profit, more freedom, and more impact.
Whether you're running your first practice, expanding into multiple locations, or leading a growing dental organization, this show is built for you.
Hosted by Emmet Scott, co-founder and CEO of the Dentist Entrepreneur Organization (DEO), along with DEO's coaches, the show features the operators who have built high-performing dental organizations and the industry experts working across thousands of practices.
Every episode unpacks what's actually driving growth right now: the systems, leadership, financial discipline, and operational strategies that help dental groups scale. From practice management and patient growth to acquisitions, culture, technology, and team development, you'll hear real-world lessons from leaders who are building modern dental organizations without sacrificing ownership, culture, or clinical autonomy.
Real operators. Real data. Real playbooks.
New episodes help you build a business that runs on systems instead of your sweat, so you can create more profit, more freedom, and more impact.
286 Episodes
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What would you do if your best hygienist told you she's leaving for $5 more an hour down the street? Leslie Espinola and Brooke Young return for episode two of DEO's HR series to tackle a shift every owner has felt since COVID: team members want a job that fits around their life, and they'll leave to find it. They share how practices are keeping good people with split shifts, staggered huddles, and stay bonuses, as long as every team member gets the same flexibility. Brooke also explains why the 32 hours a week many practices require for benefits is a number you get to choose, and how dropping it to 28 helped her team hire and keep good people. Replacing a good team member can cost you three months of their payroll. Listen in to hear how to keep the ones you have. Ready to join DEO members who have already solved the challenges you are facing today?✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/
When a patient calls with a throbbing toothache, does your team say "come on in," or offer an opening ten days out? Jordin McEntire sits down with Clint Cowley, President of Urgent Smile, to talk about what happens when an emergency patient calls your practice. Clint explains why owners blame their marketing when the real problem is a full schedule, a missed call, or a front desk that can't say yes. He also shares what the best teams say on that call and how a few quick role plays can change the way your front desk handles it starting tomorrow. When the visit goes well, up to 40% of those patients come back for hygiene and treatment, turning one painful phone call into recurring revenue. 📞 Connect with Clint Cowley 🔗 Website: urgentsmile.com/deo-member-growth-accelerator 📲 LinkedIn: https://www.linkedin.com/in/clint-cowley-aa853225/ 📲 Instagram: https://www.instagram.com/clintcowley/ 💡 Urgent Smile is part of DEO's Cost Savings Club. DEO Members can reach out to their DEO Coach to learn more and get started. Today's episode is sponsored by Urgent Smile, a partner of the DEO.
Are you still the one approving every PTO request, answering every staff question, and making every tough call? Emmett Scott sits down with Dr. Keith Harrison, owner and CEO of Harrison Dental Group, who bought two more practices during COVID before he had the leaders to support them. Soon he was driving an hour between four offices, doing payroll himself, and watching everything run through him. He opens up about hiring HR when he really needed operations, and why bringing insurance billing in-house fell apart until one person owned it. Emmett also walks him through 3 simple steps to hand off the judgment calls he still gets pulled into. Today, Keith runs five locations and just came home from a week in Paris to an almost empty desk. If everything in your practice still depends on you, this is where building leaders starts. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/
Why is your best team member still typing insurance payments into your PMS by hand? Jordin McEntire sits down with Max Shore, head of practice partnerships at Lassie, who grew up working in his mom's orthodontic office, watching the business side of dentistry wear her down. Today, Max helps practices fix those same problems by moving insurance payments to free direct deposit and using AI to post 100 claims to your PMS in 10 seconds. He also shares how one DEO member's team went from hauling tote bags of EOBs around the office to watching months of backlog get posted in minutes. If you're paying great people to do data entry, this episode shows you what they could be doing instead. 📞 Connect with Max Shore and Lassie 🔗 Book a demo: lassie.ai/book-a-demo 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability👉 Subscribe Now: https://deodentalgroup.com/newsletter/ Today's episode is sponsored by Lassie, a partner of the DEO.
What if you followed your employee handbook perfectly and still got hit with a legal claim? Leslie Espinola and Brooke Young kick off DEO's new HR series with a real client story every practice owner needs to hear. After a workplace complaint was investigated and resolved, a key team member's performance dropped fast. The owners followed every step of their warning process, and 45 days after letting that employee go, a $500,000 retaliation claim landed on their desk. Brooke shares why treating every employee fairly, kindly, and consistently is your best defense, and how EPLI coverage can protect you when doing everything right isn't enough. If you have a team, this is the conversation to hear before you ever need it. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/
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