The Jody Maberry Show

"To do something creative you have got to believe in the superior genius of a group of people. The intergroup learning will compensate for any weakness you believe you have." Notable Moments [00:00] Bob Weis Shares a Dream Chasing Update [02:52] Introducing Imagineer Joe Rohde [05:46] The Collaboration Behind Floating Mountains [07:04] Setting Direction Without Controlling the Team [08:12] How Collaboration Changes an Idea [11:07] Pushing Beyond Expected Creative Boundaries [14:39] Why Creatives Need Other People [15:57] Joe Rohde's Perspective on AI [28:01] Understanding the Potential Value of Creativity Creative collaboration is more than bringing people together to execute one person's idea. According to legendary Disney Imagineer Joe Rohde, the contributions of the team should help shape what the idea ultimately becomes. Bob Weis returns to the show to share a conversation with Joe about his new book, Floating Mountains, and the philosophy behind his work. Joe explains why a director should provide direction rather than commands, how strong teams allow people to compensate for one another's weaknesses, and why truly original work rarely comes from individual genius alone. Joe also shares his perspective on AI and where he sees its greatest potential for artists. Take a listen to hear why the unpredictable way humans make connections still matters so much to creativity and how we can learn to see possibilities in the raw materials in front of us. Read the blog for more from this episode. For Further Exploration Joe Rohde's book Floating Mountains Bob Weis's book Dream Chasing Dream Chasing Podcast – Launching October 1, 2026 Dream Chasing Holiday Audiobook – Coming Soon! Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry  

"There is a brand essence of Disney which is a sense of warmth, a sense of authenticity, a sense of meaningfulness." Episode Chapters [00:23] Jody's First Impressions of D23 [01:29] Exploring the Imagineering Exhibit [02:26] A First Look at Piston Peak [04:43] Why Fan Reactions Matter to Imagineers [06:03] Experiencing D23 with Bob Weis [08:05] Why Bob Slows Down for Fans [12:01] Understanding the Essence of Disney [17:47] Introducing the Dream Chasing Podcast [19:15] Bob Reflects on How D23 Has Evolved D23 brings Disney fans from around the world together with the people and projects shaping what comes next. Jody Maberry experiences D23 for the first time alongside former Walt Disney Imagineering president Bob Weis. From inside the Imagineering exhibit, they discuss Piston Peak National Park and why seeing a project can change the way fans respond to something new. Bob also shares why Imagineers value direct interaction with Disney fans and what he has learned by slowing down to hear their stories. They highlight the unique essence Disney creates through its people and attention to the guest experience. Take a listen to also hear Bob reflect on how D23 has evolved and the early fan response to the upcoming Dream Chasing podcast. Connect with Bob Weis www.bobweis.com Order the book – Dream Chasing Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry  

"Once those parks and resorts are there, they really become owned by the audience experiencing them." Episode Chapters [03:26] Celebrating 10 Years of Shanghai Disneyland [05:59] Exploring China's National Scenic Areas [12:22] Bob's Most Memorable Experiences in China [18:51] Traveling Through Remote Areas of China [23:36] The Evolution of Tourism in China [28:58] Reuniting with the Shanghai Disneyland Team [30:24] What's Next for Shanghai Disneyland [34:49] An Update on Dream Chasing More than 150 people who helped bring Shanghai Disneyland to life returned to China to celebrate the park's 10th anniversary. Bob Weis, former president of Walt Disney Imagineering and author of Dream Chasing, joins from China to share what it was like to reunite with Imagineers and other members of the original team. Bob reflects on the park's success and how it continues to grow with new attractions and hotels. The conversation also ventures beyond Disney as Bob shares stories from his summer travels through China's national scenic areas. He and Jody compare China's developing park infrastructure with the U.S. national park system and explore the emotional connection people develop with special places. Bob also shares updates on his upcoming Marty Sklar book and the Dream Chasing project he is developing with Jody. Read the blog for more from this episode.    Connect with Bob Weis www.bobweis.com Order the book – Dream Chasing Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry

"Small details create world-class customer service." Great customer service isn't usually about grand gestures. It's about paying attention to the moments others overlook. Jody Maberry is joined by Lindsay Barnes and Lindsay Carlson to reflect on the first public World-Class Customer Service Workshop built around Lee Cockerell's book The Customer Rules and the Customer Experience Cycle. They discuss the workshop experience, including what participants learned and the feedback they received. The workshop was a great example that exceptional service is often created through small moments rather than expensive initiatives. Don't overcomplicate it. World-class customer service means you are creating a favorable experience that people remember long after they leave. Episode Chapters 05:12 Customer service workshop highlights 07:10 Workshop attendee backgrounds 14:33 Understanding the customer experience cycle 17:03 Improving the workshop process 21:43 Focusing on what's important now 23:54 World Class Customer Experience Workshops Resources The Customer Rules by Lee Cockerell Cockerell Academy Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry  

"The people I work with who are most successful understand they're taking their experience and using it to guide someone else." Episode Chapters [00:00:47] What Makes Canada's National Parks Unique? [00:05:54] What's the Best (and Worst) Business Advice You've Received? [00:09:51] Why Should Leaders Be the Guide, Not the Hero? [00:14:47] Jody's Favorite National Park Experience The secret to better leadership is realizing you were never meant to be the hero. Lindsay Carlson, founder of Mighty Marketing and Communications, returns. This time, the tables are turned as she puts Jody in the hot seat with three unscripted questions. He answers questions ranging from his adventures in Canadian national parks to the best (and worst) business advice he's ever received. This episode explores why the best guides create memorable experiences without making themselves the center of the story, and why that mindset applies just as much in business as it does in a national park. Read the blog for more from this episode. Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry