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The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency.
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222 Episodes
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Are you sitting on the sofa eating left overs thinking about how grow your letting agency in 2026? Today, i'm going to share how to tackle the industry-wide staff shortage by casting a wider net for talent. Learn why hiring from outside the sector can transform your business, and discover how to blend on-the-job training with structured qualifications to turn newcomers into confident, skilled professionals. Listen for insights, proven tips from my own hiring journey, and ins...
Tired of your social media posts getting ignored? In this video, I break down the ‘Thunderclap Strategy’ — a proven way to boost your content’s reach and visibility from the moment it goes live. Whether you’re a solo agent or part of a team, this is one of the fastest, easiest ways to improve your engagement, build your brand, and beat the algorithm — without spending a penny on ads. ✅ How to build your Thunderclap crew ✅ What to ask them to do (and when) ✅ How to increase views, likes, and...
Struggling to scale as a self-employed estate agent? In this episode, I sit down with Holly Boylan, Operations Director at The Avenue Estate Agents, to uncover what it really takes to thrive without burning out. We talk about: ✅ The systems that help agents succeed ✅ Why mindset and structure matter more than hype ✅ Common pitfalls new agents face — and how to avoid them ✅ How to balance marketing, personal brand, and client service If you’re building your business and want honest, practica...
Settle in for a no-fluff, end-of-year wrap between Chris and Rachel as we look back at the biggest lessons, surprises, and shifts from 2025, and what smart agents are already doing to win in 2026. We dive into: • The belief agents need to let go of • What top performers did differently (and why it worked) • The mistake we saw on repeat all year • The underrated skills that actually moved the needle • Where to focus if you want 2026 to be your breakthrough Real stories, honest takeaways, a...
Would you turn down an extra £1,000 on every deal — just because of mindset? In this video, I’m unpacking the biggest missed opportunity in estate agency: financial services. If you run your own business or operate independently, this could be the fastest and simplest way to boost your profit without adding a single listing. ✅ The truth about FS in modern estate agency ✅ How to shift your mindset from “awkward” to “essential” ✅ What to say to unlock more profit from every client 📚Want a fre...
Your marketing is working and landlord leads are coming in...BUT something’s slipping. In this episode, I break down why agents lose good leads at the nurture and conversion stage, how speed-to-lead can make or break an instruction, and the simple systems we used to turn enquiries into long-term clients. This is a great problem to have and an even better one to fix. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www...
Struggling to answer the question “Why should I instruct you to sell my home?” In this video, I break down the exact framework that turns hesitant homeowners into confident clients — without lowering your fee or over-selling yourself. We’ll cover: ✅ The 3-part structure that works in any valuation ✅ What homeowners actually care about (and what they don’t) ✅ How to speak with more confidence and clarity Whether you’re new to the industry or trying to improve your conversion rate, this video...
In this podcast episode, I sit down with Simon Leadbetter — founder of We Are Unchained and creator of the Voice of the Agent survey — to explore the latest quarter’s data and what it means for agents and consumers alike. We dig into why the report is moving from quarterly to monthly editions, how consumer perceptions of the moving process are shifting, what the 195‑day average from instruction to completion tells us, how tech and AI are entering the property market, and why brand awareness ...
Are struggling to make sense of your numbers or find time to even look at them? In this episode, I answer one of your questions by sharing how you can start tracking just a few key metrics that will give you real insight into your business, improve customer service, and boost profitability, without you spending hours buried in spreadsheets. I’ll break down the top 3 areas to monitor, how to keep it simple and stress-free, and why a quarterly review day might be the best decision you make for ...
Want to become the go-to estate agent in your local area? In this episode, I break down the simple but powerful strategy of focusing your best marketing into your core patch — so you’re not just another name, you’re the name. If you’re tired of doing marketing that gets attention everywhere except your actual area, this one’s for you. ✅ How to focus your marketing on the areas that matter ✅ Why most agents stay invisible in their patch ✅ How to become the agent everyone already knows 📚Want ...
This episode is an absolute goldmine for letting agents. I'm joined by Joanne Dron, a professional landlord and former NRLA representative that has built grown and successfully sold her own Sales and Letting agency who also shares my love processes! Joanne gives a rare 360 perspective on lettings and she does not hold back. We are taking you through everything from what landlords really value, the role of processes and procedures play in scaling and selling, common agent mistakes (and h...
Running an estate agency can feel like a lonely, emotional rollercoaster. One day you’re on top of the world — the next, you’re doubting everything. In this episode, I share the powerful mindset shift that helped me and my clients stay grounded, consistent, and high-performing through all the ups and downs of the market. Whether you’re an independent estate agent or growing a team, mastering this emotional discipline is key to long-term success. Watch this if you want to stop burning out and...
Most agents want more freedom, more income, and more control. But few know what it really takes to succeed as a self-employed or franchise-based estate agent. In this episode, I talk with Nick Neill, Managing Director of EweMove, about what separates top-performers from the agents who just coast. Nick reveals what actually works for agents who want to scale sustainably without burning out. You’ll discover: •Why the “Head Shepherd” title actually says a lot about leadership •What high-pe...
Yep, you read that right. From 27 December, councils get new powers to inspect offices, seize records and check your files against tax and deposit data. But fear not, today’s episode breaks it all down in plain English, with zero legal jargon and loads of practical advice. This is the Renters Reform Act… but explained like a human. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ a...
After our recent free webinar, loads of agents sent in questions covering everything from how to get sellers to accept your valuation, to how much time you should really be spending on social media each week, to how to maintain a steady flow of qualified leads. In this episode, I’m answering a bunch of those questions – casually, honestly, and with practical advice you can actually use. Whether you’re struggling with tricky vendors, inconsistent lead flow, or just want to sharpen up your ap...
Landlords are selling up, but do they have to? In this episode, I chat with Rachel Jenkins from RJ Mortgages about the mortgage routes landlords don’t always hear about: buy-to-let, let-to-buy, refinancing and restructuring options, and how agents can step in with the right guidance. This conversation could help you save your managed stock and become an even better advisor to your clients. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Ins...
Most agents consume social media. Very few consistently create it. But if you’re serious about building a brand, staying front of mind, and attracting the kind of clients you actually want, you need to shift from consumer to producer. In this episode, I break down the mindset shift that separates top agents from the rest – and why showing up regularly online is no longer optional. You’ll learn how to stop overthinking, start producing, and join the 1% who dominate their patch through visibili...
Too many agents work harder than ever but see little increase in profit. In this conversation, I’m joined by Rob Graves to explore the strategies and mistakes agency owners should know if they want to scale without burning out. From fee structures to must-know metrics, this episode is packed with practical advice you can apply right away. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ ...
Struggling with team mistakes, inconsistent processes, or things slipping through the net? This episode breaks down exactly how we fixed those problems through simple, in-house training sessions — and why the key isn’t how to do things, but why we do them that way. Plus: how often to train, what to cover, and how involving your team makes everything easier. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagra...
You could be doing everything right – creating content, generating interest, getting traffic – but still losing business because of one sneaky problem: friction. In this episode, I’ll walk you through a quick audit of your publicly-facing business assets – from your links and social bios to your valuation booking process and viewing enquiry forms. These are the overlooked things that can silently kill your leads without you even knowing. I’ll show you how to spot the friction, fix it fast, an...
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