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Coaching Culture with Ben Herring
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Coaching Culture with Ben Herring

Author: Ben Herring

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Coaching Culture with Ben Herring is your weekly deep-dive into the often-overlooked “softer skills” of coaching—cultural innovation, communication, empathy, leadership, dealing with stress, and motivation. Each episode features candid conversations with the world’s top international rugby coaches, who share the personal stories and intangible insights behind their winning cultures, and too their biggest failures and learnings from them. This is where X’s and O’s meet heart and soul, empowering coaches at every level to foster authentic connections, inspire their teams, and elevate their own coaching craft. If you believe that the real gold in rugby lies beyond the scoreboard, Coaching Culture is the podcast for you.


91 Episodes
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Pressure isn’t a detour in coaching—it’s the road itself. We open up about the weight leaders carry, from constant decision-making to public scrutiny, and why stress doesn’t signal failure but commitment. Instead of wishing problems away, we talk about building the muscle to walk through them, drawing on research-backed ideas about process-focused mindset shifts that shorten the emotional downtime after hard calls and tough losses. From there, we get practical. We lay out how to build a clea...
Ever feel like your work is judged on the tiniest slice of time while everything that matters happens in the shadows? We sit down with Sharks coach and leadership consultant Joey Mongalo to unpack how identity, conviction, and a clear model help leaders thrive under pressure—on the field and in the boardroom. We start with the uncomfortable truth: people judge coaches on 80 minutes. Joey explains how he anchors himself by revisiting his track record to counter noise with facts, then shows wh...
A surgeon’s simple habit changed the way we coach. We dig into how the first and last moments of any experience anchor the emotion, memory, and meaning people carry forward—and how that insight can turn ordinary sessions into powerful learning events. Starting from an unexpected colonoscopy analogy, we translate a soft start and a calm finish into practical tools for rugby and any team environment. We walk through three levels of application. At the season level, we show how a strong opening...
A late-night training, a tired team, and a coach who missed the real story—that’s where everything changed. Andre Petorius shares how a single moment of misread effort led him to apologize, “break the chain” of how he was coached, and build a people-first approach anchored in three words: understand and assist. We dive into a definition you’ll remember long after the episode ends: culture as your team’s immune system. Andre shows how small daily behaviors—inviting young players into extras, ...
Pressure without panic. That was the standout energy we brought home from the Brisbane youth rugby coaches forum, where we watched Mike Cron turn complex coaching into something calm, sharp, and deeply human. We open up our notes on how sky-high standards can thrive without fear, why fewer cues and more silence often produce better reps, and how the right tech can transform players into self-directed learners. We talk through Cron’s approach to culture: make the standard crystal clear, keep ...
What if performance starts with belonging, not tactics? We sit down with Nick Evans—All Black fly-half turned Harlequins attack coach—to unpack how culture, clarity, and a few well-chosen words can change the way a team competes under pressure. From honoring ancestry to owning identity, Nick shows why connection is the foundation that makes hard conversations possible and results sustainable. We trace his journey from player to coach, including the painful lesson of a 28-slide attack deck th...
https://www.coachingculture.com.au/Bens_Culture_Playbook Download Ever notice two teams run the same drills with the same energy, yet one takes off while the other stalls? We dig into the invisible factor that decides that split: culture. Not the poster on the wall or the pregame speech, but the lived behaviors you tolerate, the way mistakes are handled, whose voice carries, and what gets ignored. Drawing on years of coaching across countries and age groups, we share a practical Culture ...
Want to know why the “hot coach” from a powerhouse program often struggles at your club? We sit down with Ben Darwin of Gain Line Analytics to unpack the data behind coach hiring, culture, and the compounding power of cohesion. The conversation challenges easy narratives and asks harder questions about why stability, system fit, and patience routinely beat short-term fixes. We break down a striking contrast from the NRL: assistants leaving the dominant Melbourne Storm win far less elsewhere ...
Download Bens free Culture Playbook here: https://www.coachingculture.com.au/Bens_Culture_Playbook A 20-year anniversary felt like the right moment to unpack how love, family, and coaching actually work together in real life. I share five lessons that kept our marriage strong and made me a better pro rugby coach: trusting instinct, choosing adventure together, building a home that tells the truth kindly, parenting with intent, and staying fit to protect connection and clarity. It’s the h...
What if the most important part of coaching isn’t the playbook, but the five-minute chat before training? We sit down with Zane Hilton, assistant coach of the Queensland Reds, to unpack a career built on process, simplicity, and relentless human connection—despite never having played professionally. Zane’s story spans Italy, Japan, Samoa, Tonga, and Australia, revealing how culture becomes real only when it shows up in behavior under pressure. We dig into his coaching methodology—train well,...
A dusty bookshelf turned into a wake-up call. While sorting old favorites, we found a box of Tuesdays with Morrie—and that rediscovery became a fresh look at how culture, love, and emotion shape the way we coach and lead. What starts as a short memoir about weekly visits to a dying professor unfolds into a clear-eyed syllabus for living with purpose when the world keeps pushing speed, status, and more. We walk through the story’s simple structure—Tuesdays as classes—and pull out the lessons ...
What if the toughest conversations are actually acts of care? We sit down with Andrew Hore—veteran leader across the Crusaders, Ospreys, New Zealand Rugby, and the Blues—to unpack how culture really works when the stakes are high and the calendars are relentless. Andrew doesn’t sell slogans; he shares systems. From the iceberg of unwritten behaviors to the moments a leader must step back and let the team “color in” the framework, he shows why ownership beats oversight and why challenge, deliv...
A year can teach more than a stack of textbooks when you commit to showing up every week. We look back on a season built on a simple promise: open a door to world-class coaching minds so any coach, in any town, can learn directly from people who are in the arena. Along the way, we learned new crafts—audio, video, messy garage setups, timezone chaos—and hit 100,000 downloads, a milestone that matters only because it means ideas landed when people needed them. Two conversations shaped our thin...
Pressure doesn’t invent behavior; it reveals it. That’s the heartbeat of our conversation with behavioral strategist Warren Kenor, who brings three decades of coaching across elite rugby, cricket, golf, and Olympic equestrian. We dig into why “snaps” are almost never sudden and how the minutes leading up to a mistake hold the clues coaches overlook. Warren shows how to decode patterns with robust profiling, translate data into action, and make leadership choices that are calm, strategic, and ...
Want a team that shows up, leans in, and stays connected when it matters most? Start with one small tradition. Ben shares a simple holiday story—a family beep test before Christmas lunch—and turns it into a clear playbook for leaders who want stronger culture and steadier performance. From youth to grandparents, everyone takes a role, and that shared ritual becomes a model for belonging, clarity, and care that any sports team or workplace can borrow. We unpack why traditions work so well: th...
What truly turns a collection of talented individuals into a team that outperforms its parts? Chris Lendrum, GM of Professional Rugby and Performance at New Zealand Rugby, reframes culture with a striking idea: ten times eight can equal 60, 80, or 120 depending on the environment you build. From there, we unpack the daily leadership work that makes the “120” possible—where psychological safety meets accountability, and where connection fuels relentless standards. We get practical about selec...
One sentence can tell the truth about a team: small players want to tackle and big players want to run. We took that line apart and found the blueprint for a culture that turns comfort zones into competitive edges and effort into belonging. Across the mic, we share stories from the 10–7 connection, why the jersey’s history pulls more weight than any motivational speech, and how visible acts of courage and generosity become the signals that set standards without shouting. We dig into three pi...
A team list can teach you more than a scoreboard. Ben opens up about growing up in New Zealand rugby culture, missing A teams year after year, and how that sting forged a durable kind of resilience that later powered a professional career and a life in coaching. The story tracks an unlikely path from D team disappointment to Super Rugby, through concussion and identity loss, and into a craft that puts people at the center of performance. We dive into three formative gifts: learning to live w...
Send us a text If you can SUBSCRIBE, RATE, and SHARE the show and series, you would be doing your bit to grow this show. Very appreciated. Ben To subscribe to the newsletter or to get a copy of the book, jump onto: www.coachingculture.com.au Support the show Share this show with your mates, rugby, coaches, leaders! Dont be shy.
A golden Sydney evening sets the scene, but the real heat in this conversation is Mike Catt’s blueprint for durable, high-performing teams. We go far beyond tactics to unpack why love for the game, genuine care, and trained calm turn individual talent into collective results. Mike traces a remarkable journey from South Africa’s hard-edged competitiveness to Bath’s winning heyday, through Italy’s tough rebuilds, Ireland’s detail-rich evolution, and now the Waratahs, where skill development mee...
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