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Tune in to The Business Fix, the podcast where CEO vision meets on-the-ground operations. Join Chrissy Myers, HR expert and CEO, and Josh Troche, marketing and operations guru, as they tackle the challenges facing small and medium-sized businesses today.
Each episode, Chrissy and Josh dissect a common business problem, offering diverse perspectives and actionable solutions. Whether you're in service industries or product development, with 10 or 150 employees, you'll gain valuable insights to improve your business. This isn't your typical dry business podcast. Chrissy and Josh bring a conversational, down-to-earth approach to the critical aspects of building a thriving business.
Follow us on social media or visit thebusinessfix.com for more resources and to connect with our community. Let's fix your business together!
32 Episodes
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Send us a text Tinkering with your business because you’re “just making it better”? Be careful! You might be unintentionally setting fire to something that wasn’t broken to begin with. In this episode of The Business Fix, Josh Troche and Chrissy Myers explore the surprisingly common problem of business owners who shake things up out of boredom: leading to mission drift, marketing misfires, and flatlined sales. If you're a small business owner, marketing manager, or CEO trying to build authori...
Send us a text In this episode of The Business Fix, Chrissy and Josh dive headfirst into a crucial topic for every small business owner and manager: resiliency. Following last week's breakdown on burnout, this conversation flips the script and focuses on building the kind of resilience that doesn't just help you bounce back but helps you bounce forward. Chrissy shares personal insights from her book Reluctantly Resilient and breaks down what she calls the Resilient Operating System, a practic...
Send us a text You’re hitting your goals. Business is growing. But you’re running on fumes—and no one’s asking if you’re okay. If that feels familiar, this episode is for you. In this honest and relatable conversation, Chrissy and Josh break down what burnout really looks like for business owners and managers. Josh shares how ignoring the signs landed him in the hospital. Chrissy explains why “rest is a leadership skill” and how she learned (the hard way) to protect her energy and her team. ...
Send us a text When failure shows up at your business’s front door for the third time... Should you offer it coffee or finally figure out why it keeps showing up? In this episode, Chrissy and Josh dive headfirst into the messy middle of managing failure in leadership, because let’s be real: business mistakes happen, and how you respond can make or break your company culture. From missed targets to employee slip-ups to operational misfires, this episode is your unofficial guide to handling s...
Send us a text You’ve built a team, juggled priorities, and probably asked yourself more than once, “Why aren’t they just doing the thing?” If leading people feels harder than it should, you’re not alone and you’re not doing it wrong. But you might be defining leadership the wrong way. In this episode, Chrissy Myers and Josh Troche get real (and get a little feisty) about what leadership actually looks like in today’s workplace. Whether you're a small business owner, mid-level manager,...
Send us a text Think owning a business means total freedom and unlimited time off? Yeah… about that. In this episode of The Business Fix, Chrissy Myers and Josh Troche challenge the outdated hustle mindset and break down why work-life balance is a myth and how work-life harmony is a more sustainable goal for business owners and leaders. Through stories, stats, and a little sarcasm, they share how intentional leadership, smart time management, and better business systems can help you scale wit...
Send us a text Real impact starts when your business shows up for something bigger than profit. In this episode, Chrissy Myers and Josh Troche break down how purpose-driven businesses are using community engagement to boost brand loyalty, strengthen company culture, and create meaningful impact both inside and outside the workplace. From offering pro bono services and sponsoring youth sports to celebrating employee volunteer hours, Chrissy and Josh share real-world tactics that small and me...
Send us a text Your employee just posted something wild at 2 a.m., and now your phone won’t stop buzzing. Sound familiar? In today’s business climate, every team member is a public voice and that can either boost your brand reputation or torch it in a blaze of digital drama. In this no-fluff episode of The Business Fix, Chrissy and Josh unpack the must-know strategies for managing personal social media without losing your mind or your mission. It’s not about micromanaging; it’s about setting ...
Send us a text Is fear running your company... or are you? From bad hires to business blowups, fear has a way of sneaking into your strategy, even when you think you’ve got it all under control. In this episode of The Business Fix, Chrissy and Josh unpack the often-ignored ways fear influences your decision-making, disrupts team dynamics, and chips away at your leadership mindset. Chrissy shares how the fear of hiring mistakes leads to reactive decisions and cultural chaos, while Josh d...
Send us a text Your team is always moving, but is it moving forward? If you’re constantly solving the same problems, it might be time to rethink how you’re developing your people. In this episode of The Business Fix, Chrissy and Josh dive headfirst into the misunderstood world of professional development and why it’s not just another line item on your HR checklist. Whether you’re a business owner trying to improve employee retention, a manager focused on team engagement, or a leader looking t...
Send us a text Let’s be real… running a business can feel like an endless game of whack-a-mole. You're juggling emails, putting out fires, chasing invoices, and somewhere in the chaos, you know you’re supposed to be “strategically planning”… but what does that actually look like when you’re just trying to make payroll? In this episode of The Business Fix, Chrissy and Josh dive into the often-overcomplicated world of strategic planning and how it can bring real structure to your business. Whet...
Send us a text Most of us try to dodge tough conversations at work, but avoiding them only creates bigger problems. In this episode of The Business Fix, Chrissy and Josh unpack what it takes to confidently navigate the sweaty, uncomfortable moments that most business owners and managers try to avoid. Whether you’re managing performance issues, dealing with employee feedback, or preparing to set clear expectations, you’ll walk away with actionable leadership skills you can implement immediatel...
Send us a text Is your team accidentally sabotaging your customer experience? In this brutally honest episode of The Business Fix, Chrissy and Josh unpack why most businesses get the customer experience (CX) so wrong and what to do about it. Whether you're struggling with client retention, poor reviews, or disjointed customer handoffs, this conversation gives you a clear roadmap to service excellence. Chrissy shares how her company uses three questions to empower employees to act in real-time...
Send us a text Ever walked into the office wondering if you’re leading with strength or just faking calm while barely holding it together? In this episode of The Business Fix, Chrissy Myers and Josh Troche dive into the real-world challenges of managing emotions in leadership. They explore the true role of emotional intelligence in effective business leadership, breaking down the difference between emotional regulation and suppression, and how leaders can provide emotional support without bec...
Send us a text If your team feels like it’s spinning its wheels, your top performers seem quietly disengaged, or your company values don’t line up with day-to-day behavior, you’re not alone. Business owners, people managers, and team leads are juggling high-stakes decision making, complex team dynamics, and the constant pressure to deliver results. The one ingredient that often separates thriving teams from dysfunctional ones? Consistency. In this episode of The Business Fix, Chrissy and Jos...
Send us a text If you’ve ever felt that uncomfortable tension in the office, the kind where side-eyes replace handshakes and Slack DMs feel a little too flirty, you’re not alone. In this episode of The Business Fix, Chrissy and Josh take on the complex, messy, and all-too-common issue of workplace romance. Let’s face it: company culture is fragile. When power dynamics enter the dating scene at work, the ripple effects can wreck team productivity, damage workplace trust, and tank morale ...
Send us a text If you're a small business owner or team leader who constantly feels like you're drowning in emails, putting out fires, and somehow still falling behind, this episode is your permission slip to stop managing chaos and start leading with intention. In this episode of The Business Fix, Chrissy and Josh dive deep into a dilemma many business owners face but rarely solve: the difference between working in your business versus working on it. Spoiler alert: staying stuck in operation...
Send us a text Feeling overwhelmed by the pace of change in your business? Between content creation, marketing demands, team management, and daily operations, it’s no wonder most business owners feel like they’re drowning. In this episode of The Business Fix, Chrissy Myers and Josh Troche break down how AI tools for small business can simplify your systems, cut through digital clutter, and help you lead with clarity. Whether you’re looking to streamline small business operations, implement wo...
Send us a text In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest myths in small business: that you can cut your way to greatness. Spoiler alert: you can’t. Instead, they explore how smart financial planning and intentional value creation can lead to sustainable growth, even under economic pressure and rising input costs. You'll learn why focusing solely on cost efficiency can backfire if you're not also improving customer experience and maintaining employee moral...
Send us a text Let’s be honest, if you run a small or mid-sized business, HR is probably the last thing on your to-do list, somewhere behind sales calls and customer issues. Maybe you've handed off HR to your office assistant and expecting them to double as an HR generalist. And if you’ve ever had to deal with confusing employee complaints, messy terminations, or sketchy onboarding processes, you already know, it’s costing you more than you think. In this episode of The Business Fix, Chrissy ...
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