Claim OwnershipBeyond the Horizon: Future-Focused MSP Insights
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© 2025 Beyond the Horizon: Future-Focused MSP Insights
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Welcome to The MSP Horizons Podcast, your go-to resource for the latest insights, trends, and strategies shaping the world of Managed Service Providers. Hosted by industry veterans, this podcast delves deep into the findings of the MSP Horizons Report, providing actionable insights to transform your IT business.
Each episode features in-depth discussions with experts, thought leaders, and successful MSPs who share their experiences and strategies for navigating the ever-evolving landscape of managed services. From cybersecurity and AI integration to cloud management and compliance, we cover the critical topics that matter most to you.
Join us as we explore the future of managed services, uncover growth opportunities, and provide you with the tools and knowledge to stay ahead of the curve. Whether you're looking to enhance your service offerings, improve customer acquisition, or stay compliant with the latest regulations, The MSP Horizons Podcast is here to guide you every step of the way.
Subscribe now and stay at the forefront of the MSP industry, turning challenges into opportunities and vision into reality. Tune in to ensure your business is not just prepared for the future but thriving in it.
Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.
36 Episodes
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In this episode, N-able Head Nerd Eric Harless talks to Sales Engineer Will Linthicum about why native Microsoft 365 tools aren’t sufficient for business‑grade protection and why a dedicated backup strategy matters for MSPs and IT teams. The conversation covers the shared responsibility model, the common misconception that “Microsoft backs it all up,” and practical risks ranging from accidental deletion to insider threats and ransomware. They explore core workloads – Exchange, OneDrive, Share...
Intro: Discover why vulnerability management is critical for cyber and business resilience — and how N-able is reinventing the process. In this episode of Head Nerd Table, Jason Murphy sits down with Jeff Green, Distinguished Product Leader for Vulnerability Management at N-able, to unpack why vulnerability management is no longer optional — it’s essential. Jeff shares insights from his experience as a CTO and MSP leader, explaining how vulnerability management underpins both cyber resilience...
Explore how ransomware became big business, why SMBs are most at risk, and practical steps to boost cyber resilience in this expert-led deep dive. In this episode of Beyond the Horizon, host Pete Roythorne sits down with Kevin O’Connor, Director of Threat Research at N-able, to explore the shifting landscape of ransomware. What began as opportunistic attacks has evolved into a sophisticated business model, and SMBs are now the most attractive targets. Kevin shares insights from years in cyber...
In this episode, we dive deep into the intersection of artificial intelligence and cybersecurity with two industry veterans: Nicole Reineke, Senior Distinguished Product Leader and AI strategist, and Will Ledesma Director of N-able’s MDR team. Together, they explore how generative AI is transforming phishing attacks, why trust remains the ultimate defence, and what organisations can do to stay ahead of increasingly sophisticated threats. From nostalgic tales of Nigerian Prince scams to ...
In this episode of Beyond the Horizon, N-able Head Nerd Joe Ferla sits down with Lewis Pope, Head Security and Compliance Nerd, to unpack the evolving landscape of cloud security for MSPs. As MSPs shift from physical environments to cloud-first operations, Lewis shares hard-earned insights on what it takes to secure cloud workloads, manage identity, and navigate the growing complexity of cloud infrastructure. From practical best practices to the business realities of outsourcing, this episode...
In this episode, Head Nerd Stefanie Hammond sits down with N-able Growth Strategist David Tapiero to unpack the real-world challenges MSPs face today—from tool sprawl and outdated backup strategies to rising costs and low margins. You’ll discover how adopting a cloud-first solution like Cove can help MSPs streamline operations, boost profitability, and build cyber resilience. Key Topics Covered: Tool Sprawl & Standardisation: Why too many tools are hurting MSP efficiency—and how Cove simp...
In this insightful episode, we dive deep into the real-world challenges and opportunities facing MSPs working with Microsoft 365 and related Microsoft technologies. N-able Head Nerd Joe Ferla is joined by Ben Lee, the latest to the Head Nerd team who is a seasoned Microsoft consultant with decades of experience in unified communications, Teams, Intune, and Microsoft Co-pilot. During the conversation Joe and Ben discuss the challenges MSPs and SMEs face when implement Microsoft’s powerfu...
N-able Head Nerd Joe Ferla sits down with Stefanie Hammond, Head Sales & Marketing Nerd, to explore how MSPs can reposition, price, and bundle their services in the cloud era—without leaning on tech jargon. This episode is a sales masterclass for MSPs navigating the shifting SaaS and cybersecurity landscape. In this episode… In the first episode of N-able’s Cloud Podcast Series, Joe Ferla kicks things off by addressing a common challenge MSPs face—not with the tech itself, but with how to...
In this episode of Beyond the Horizon, hosts Hilda Colon and Will Ledesma unpack the latest findings from the State of the SOC report. Drawing on decades of frontline cybersecurity experience, they explore the evolving threat landscape—from the unrelenting rise of ransomware to the growing complexity of cloud-based attacks. The conversation dives deep into the data: 500,000 alerts in just three months, 83,000 escalations, and a staggering 8-minute breakout time for some threats. They al...
After 15 years of development and delays, CMMC has transitioned from regulatory uncertainty to enforceable reality. This comprehensive compliance framework now carries the full weight of federal law, creating both significant challenges and substantial opportunities for organizations in the defense supply chain. The numbers tell a compelling story: 80,000 companies need certification with only 337 qualified assessors available to handle the workload. Real assessments are underway, producing m...
In this episode of the Beyond the Horizon Podcast, Pete Roythorne is joined by N-able’s Sales and Marketing Head Nerd Stefanie Hammond to explore some of the key challenges MSPs are facing today, how these differ across company sizes, and what strategies are proving most effective for growth. Stefanie brings valuable insight into how operational maturity impacts everything from sales and staffing to go-to-market strategies and cybersecurity offerings. The episode dives deep into how small, me...
In this episode of the Beyond the Horizon podcast, Pete Roythorne sits down with Nicole Reineke, Senior Director of AI Strategy at N-able, to explore the fast-changing world of AI and its impact on managed service providers (MSPs). From the weaponization of AI in cybersecurity to the critical role of data governance and ethical compliance, this conversation delves deep into both the potential and peril of emerging AI technologies. Nicole brings a wealth of experience and insight, breaking dow...
In this special edition of Beyond the Horizon podcast, head security expert Lewis Pope takes a deep dive into recent high-profile cyberattacks in the UK — particularly those affecting Co-op and M&S. He analyzes what happened, who's behind the incidents, and what businesses can learn from these attacks to bolster their own cyber resilience. Key Topics Covered: Rapid Incident Response: Insights into how swiftly Co-op reacted, with prepared public statements almost immediately after the bre...
In this week’s Beyond the Horizons podcast, N-able’s VP of Partner Experience, David Weeks, explores how go-to-market strategies are shifting for Managed Service Providers MSPs. As MSPs grow past the $10 million revenue mark, many are embracing white-labeling and third-party services to scale faster and meet client demands with specialized expertise. David outlines the critical differences between co-managed and co-partnered service models and explains how MSPs can strategically evolve their ...
In this month’s cybersecurity news breakdown, Head Security Nerd Lewis Pope offers a critical overview of current threat activity, nation-state actor updates, and essential guidance for IT professionals and MSPs. This episode also includes a comprehensive look at March’s Microsoft Patch Tuesday and highlights several vulnerabilities and advisories that demand immediate attention. In This Podcast, You Will Learn: How Silk Typhoon is shifting to target cloud environments and MSP supply c...
In this behind-the-scenes conversation from Empower 2025 in Berlin, your hosts catch up with Stefan to unpack what's new and what’s next for cloud-based data protection, automation, and AI in the MSP space. From executive summary reports and billing APIs to Google Workspace backup and AI-powered recovery assurance, this episode is packed with insights for MSPs aiming to drive efficiency, reduce risk, and scale smarter. Whether you're navigating cloud migrations, looking for ways to simplify i...
David Weeks, Paul Kelly, and Pete Roythorne reflect on the highlights and key takeaways from the final day of Empower Berlin. Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endors...
David Weeks & Paul Kelly recap day one of Empower Berlin with host Pete Roythorne. Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they repres...
In this episode, Stefanie Hammond, Head Sales and Marketing Nerd at N-able, and Jeff Nelson, Chief Marketing Officer at N-able, discuss the insights from the latest MSP Horizons, and its implications for Managed Service Providers (MSPs). The 2025 MSP Horizons Report provides valuable insights and practical examples to help MSPs navigate the evolving landscape and achieve success. DOWNLOAD YOUR COPY HERE: https://www.n-able.com/resources/msp-horizons-report-2025 Stefanie and Jeff’s discussion ...
In this month’s security update, N-able Head Nerd Lewis Pope covers a major Windows 11 installation bug, a newly exploited Outlook vulnerability, law enforcement crackdowns on cybercriminals, and the latest patching priorities. NOTE: The Cybersecurity News Review is taken from Lewis’s Monthly Security Office Hours. Office Hours are open to everyone including non-N-able customers, just click this link to register. If you would like find out more about this this or any of the other N-able Head ...
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