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The Restaurant Innovator is a podcast from the editors of FSR magazine—the leading publication for full-service restaurants—that dives into the world of running restaurants and explores the latest trends, strategies, and technologies being used by today's NextGen operators. Each episode features insightful conversations with trailblazing restaurateurs who are leading the charge in creating new and memorable experiences. From cutting-edge menu design and front-of-house operations to back-of-house efficiencies and sustainability initiatives, The Restaurant Innovator offers listeners a behind-the-scenes look at what it takes to stay ahead of the curve in an ever-evolving industry. Whether you're a seasoned operator or just getting started in the business, this podcast is a must-listen for anyone looking to stay on top of the latest trends and best practices.
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Jordan Boesch, founder and CEO of 7shifts, joins host Sam Danley to unpack how restaurant operators can take a more intentional, less overwhelming approach to technology. He shares insights from the company’s “Digital Prep List” report on how restaurants typically progress through stages of tech adoption. Along the way, he explains why there’s no universal finish line for building a tech stack, why operators should start by attacking their single biggest pain point, and how strong leadership ...
A Frenchman with Texas roots and a passion for personal connection, Fabien Jacob brings warmth and wisdom to everything he touches—from the wine list to the dining room floor. In this episode, the Brasserie Mon Chou Chou GM and sommelier reflects on his leadership philosophy, the evolving guest palate, and what really makes a wine program successful in today’s competitive dining scene.
What if sustainability didn’t feel like another box to check—but instead made your kitchen safer, more efficient, and more profitable? In this episode, Diana Geseking of Restaurant Technologies breaks down how automation in the back of house is helping restaurants reduce risk, improve food quality, and lower environmental impact at the same time. From emissions tracking to insurance savings, Diana shares why sustainability works best when it’s rooted in real operational value—and where operat...
In an industry that idolizes the “next young gun” and often rewards stamina over longevity, chef Dan Jacobs is pushing back and redefining what it means to be a chef. Jacobs, the co-owner of DanDan and EsterEv and runner-up on “Top Chef: Wisconsin,” opens up about navigating the kitchen after being diagnosed with Kennedy’s Disease, redefining leadership beyond the line, and how chefs can evolve as they age without walking away from the craft.
Tony Pham, co-founder of Mecha Noodle Bar, joins host Sam Danley to share how a local ramen shop in Connecticut grew into a multi-state, mission-driven restaurant group. Pham walks through his unconventional path into hospitality and why telling your own story matters as concepts scale. He gets into his “Eat Justice” initiative that ties every bowl sold to community impact and explains why he’s shifting his focus inward, prioritizing team development and personal fulfillment over rapid expans...
Heirloom Restaurant Group founder Kevin Santiago shares his lessons on revamping and revitalizing restaurant concepts, what he looks for in acquisition opportunities, and how to systematically optimize your business. He also talks about coaching people up and building confidence, giving kitchen staff ownership stakes, and how to weather the current challenges in the economy.
Cesar Vallin, co-founder of Michelin Guide recognized Cloak and Petal, joins host Sam Danley for a candid conversation on rebuilding a career—and a life—in hospitality. Vallin reflects on his first venture’s collapse and the hard lessons that reshaped how he approaches leadership. He opens up about addiction, recovery, and the shift from chasing status to prioritizing purpose. Plus, he gets into Cloak and Petal’s design-forward philosophy and why he’s embracing AI tools to run a smarter, more...
Chris Curtiss, Corporate Chef and Director of Culinary R&D at North Italia, breaks down how the modern Italian concept keeps raising the bar as it nears 50 locations nationwide. He reflects on his decades in the industry, his longtime affinity for pasta shapes, and what it takes to move beyond the chain-restaurant stigma. He also shares how he reads guest feedback in real time and keeps the menu current without losing the brand’s core identity.
How does a legacy diner institution stay relevant after 76 years without losing its core identity? NORMS President & CEO Mark Politzer joins host Callie Evergreen to unpack a career that stretches from Michelin-star dining to leading one of Southern California’s most beloved legacy brands.
Popmenu co-founders Brendan Sweeney (CEO) and Tony Roy (COO) join the show to talk about the restaurant tech company’s origin story—and why they were determined to put operators back in control of their digital presence. From ditching the static PDF menu to unlocking personalized guest marketing at scale, the duo shares how Popmenu helps more than 10,000 restaurants drive sustainable growth. They also unpack what separates restaurants that are "crushing it" from those just getting by, how AI ...
Jeremy Walton, owner and managing partner of Quest Hospitality Concepts, unpacks how he built three distinct yet community-driven restaurants along Florida’s scenic 30A. From launching The Citizen during the height of the pandemic to reviving a beloved local gathering place with Fonville Press, and now redefining the sports bar with Scout, Jeremy shares how thoughtful design, operational functionality, and a culture-first mindset shape every project.
Chad Offerdahl, Co-CEO of The Big Biscuit, sits down with FSR editors to share how he and his father transformed a beloved two-unit diner based outside of Kansas City, Missouri, into a 30-unit breakfast powerhouse that’s actively franchising. He unpacks how his QSR background and mindset inspired efficiency like six-minute ticket times, and how they’re scaling both company-owned and franchise units with purpose. From menu refreshes to launching third-party delivery and the value of oversized ...
After trading law books for chef whites, Manny Barella’s journey from Monterrey, Mexico, to the “Top Chef” Season 21 stage has been a whirlwind. Now, the James Beard Award semifinalist and fan‑favorite contestant is channeling his heritage and hustle into his new Denver restaurant, Riot BBQ—a Texas-style barbecue concept with Mexican flavor. In this conversation, Barella opens up about the “roses and thorns” of how being on reality TV changed his life; the challenges of building a Mexican‑ins...
While many food and beverage programs still rely on labor-intensive prep and volatile citrus prices, bartaco is taking a different approach. CEO Anthony Valletta found an unexpected innovation partner in Jiayou (Leon) Lin, a former bartender turned beverage entrepreneur. Lin is the founder of Foundry Libations and the creator of Behold Juice, a 100% natural citrus alternative that's redefining what’s possible behind the bar and the kitchen. In this episode, the two share how Behold Juice went...
Before opening Casa Gabriela in 2023, chef Gabriela Lopez raised four children, cleaned houses, and never let go of her dream to cook professionally. In this heartfelt episode, she takes FSR editors through the journey of how she turned her childhood memories in Tijuana into a full-fledged culinary career rooted in elevated Mexican cuisine at her San Diego restaurants, La Doña and Casa Gabriela.
While many restaurant brands are cutting payroll and installing kiosks, Barcelona Wine Bar is taking a radically different path. CEO Adam Halberg is betting big on human connection—creating new roles like VP of Hospitality, maître d’s, and daytime guest services teams across all 24 locations. In this episode, Halberg shares his unfiltered hospitality hot take with the editors at FSR. At Barcelona and its newer sister concept, Corsica, there are no QR codes, no tablet ordering, no flashy tech ...
Chef Kevin Templeton has come a long way since being named an FSR 40 Under 40 Rising Star in 2018. Since then, the San Diego-based chef has launched the Baja-inspired Hasta Mañana Cantina, expanded his coffee-and-bagel chain to five locations, and doubled down on sustainable sourcing across his restaurants—including Barleymash, now 13 years strong. Templeton also talks about competing on Chopped and Beat Bobby Flay, mentoring the next generation of culinary talent, and finding balance by play...
What does it take to reinvent Indian cuisine in New York City? In this episode, Passerine co-owners Maneesh Goyal and Alvina Patel Buxani share how they built a seasonally driven restaurant that blends heritage, hospitality, and innovation. From finding the right executive chef to carving out space in NYC’s competitive dining scene, they explore the creative and entrepreneurial vision behind their fresh concept.
What happens when a cult-favorite restaurant brand and a powerhouse private equity firm join forces? In this episode, Hawkers Asian Street Food CEO and co-founder Kaleb Harrell and Savory Fund managing partner and co-founder Andrew Smith unpack the story behind Hawkers’ meteoric rise—and the strategic investment fueling its next chapter. From standout AUVs and fanatical guest loyalty to the lessons learned during Chapter 11, Kaleb shares what makes Hawkers a category-defier, while Andrew reve...
Laura Padrino of Padrino’s Cuban Restaurants and Sebastian Stahl of Breadth Marketing share how a bold catering initiative sparked new life into her family’s 50-year-old restaurant brand. As part of the third generation leading the South Florida-based group, Laura set out to carve her own path by transforming catering into a revenue-driving arm with its own identity. They walk us through how they built the program from the ground up—developing travel-optimized menus, systems, and execution an...
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