Machine Shop Mastery

Taking over a family machine shop is one challenge. Scaling it rapidly while navigating defense-industry cybersecurity requirements is another entirely. In this episode of Machine Shop Mastery, Paul sits down with Jessica Eckman of Bent River Machine, an Arizona-based factory tooling and automation company that has been building complex equipment since 1978. After Jessica and her husband took over the business in 2021, Bent River experienced explosive growth, landing on the Inc. 5000 list after expanding more than 125% in a single year. Jessica shares how a combination of long-standing customer relationships, major automation projects, and a surge in demand from companies like Amazon and Sonix pushed the company from a $5 million operation to more than $12 million in revenue almost overnight. With limited time to expand facilities, the team had to rethink planning, outsourcing, subcontractor relationships, and internal logistics to scale quickly without losing control. Midway through the conversation, we pivot to one of the most pressing topics in defense manufacturing today: CMMC 2.0 certification. Jessica walks through Bent River's year-long journey to achieve Level 2 certification, covering everything from cybersecurity systems and physical security requirements to auditing, consultants, and real-world implementation challenges for manufacturers. For shops working in the defense supply chain, this episode offers a rare inside look at what it actually takes to become CMMC compliant and why it will soon be unavoidable for much of the industry. In This Episode:  (0:00) Introducing Jessica Eckman and Bent River Machine's rapid growth story (3:21) The origins of the company and its evolution from a machine shop to full engineering and automation (8:05) Jessica and her husband's journey toward eventually taking over the business (11:31) Completing the ownership transition and purchasing the company in 2021 (14:31) Scaling from a $5M shop to a $12M+ company and landing on the Inc. 5000 list (20:18) The role of long-term relationships in winning repeat business and large automation contracts (22:05) Get a free report of opportunities in your industry at facturmfg.com/factur (23:52) Scaling production through subcontractors instead of immediate capital expansion (24:54) Lessons learned while outsourcing large volumes of work quickly (26:44) Why we created Hire MFG Leaders to help the metalworking nation (28:37) Why detailed planning is critical when coordinating internal and outsourced manufacturing (31:10) Creating documentation systems and supplier communication tools to avoid costly mistakes (34:11) Hiring assemblers, building a team, and workforce development (37:40) The process of pursuing CMMC Level 2 certification (44:52) Key cybersecurity infrastructure decisions including ERP, servers, and email security (47:27) Handling CNC programs, drawings, and CUI within a manufacturing environment (49:44) Why you need to come see us at 2026 IMTS (57:08) Advice for manufacturers preparing for CMMC certification (1:02:57) Where to connect with Jessica and learn more about Bent River Machine  Resources & People Mentioned Get a free report of opportunities in your industry at facturmfg.com/factur Why we created Hire MFG Leaders to help the metalworking nation Why you need to come see us at 2026 IMTS Jessica recommends Reef Systems for CMMC Audit Microsoft 365 Government Community Cloud Virtru Connect with Jessica Eckman Bent River Machine JessicaR@Bent-River.com Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify

Buying a machine shop from the outside can sound intimidating. For Nik and Aaron of Mahler Machining, it was also an opportunity. In this episode of Machine Shop Mastery, Paul sits down with the two partners who acquired a precision machining business in Vancouver, British Columbia after spending nearly a decade in corporate finance and private equity. Instead of continuing to advise businesses from the outside, they decided to own and operate one themselves. Their search led them to manufacturing, and ultimately to Mahler Machining, a shop they believed had the foundation to grow into something much larger. What makes this conversation especially valuable is the playbook they share for buying a machine shop the right way. From structuring the deal with the retiring owners, to spending their entire first year on the shop floor learning the business, to intentionally investing in culture, systems, and leadership, Nik and Aaron walk through how they approached the transition. Their story shows how disciplined operators from outside the industry can successfully step into manufacturing ownership while earning the trust of the team already in place. Since acquiring the business, they've implemented major operational improvements, including adding a third shift, investing in new equipment, building a formal sales engine, implementing ERP, and even completing a tuck-in acquisition of another small shop. The result has been consistent growth while laying the groundwork for entry into aerospace and defense markets. For anyone thinking about buying a machine shop, scaling one beyond the typical owner-operator ceiling, or preparing their own shop for acquisition someday, this episode provides a rare behind-the-scenes look at how thoughtful operators approach the process. You will want to hear this episode if you are interested in... (0:51) Paul introduces Nik and Aaron from Mahler Machining and explains why their acquisition story matters for the future of the industry (3:29) Growing up together, careers in corporate finance, and the decision to pursue business ownership (6:25) Why manufacturing and precision machining stood out as the right industry to enter (9:50) Structuring the acquisition and navigating the transition (12:25) Why we love SMW Autoblok for workholding (13:12) Learning the business, early operational improvements, and plans for long-term growth (19:21) Why diversification across industries and customers is critical to reduce risk (21:30) Building a disciplined sales engine using CRM, metrics, and persistence (23:58) Developing machinists through partnerships with technical colleges and apprenticeship programs (27:31) Shifting company culture toward learning, psychological safety, and clearly defined core values (31:23) Operational improvements including quality control upgrades and stronger sales efforts (34:47) Grow your top and bottom line with CliftonLarsonAllen (CLA) (35:28) Managing change and helping employees adapt to ERP implementation (38:35) Recruiting challenges and building the next generation of machinists (41:20) The unforgettable first day of ownership… (42:32) Investing ahead of growth and building a leadership team for scale (47:12) Integrating employees after acquiring another shop (48:21) Advice for future buyers: go slow in year one so you can move faster later (49:26) Why they remain bullish on the long-term future of precision machining (53:47) Join us at IMTS 2026 in Chicago!  Resources & People Mentioned The Gap and the Gain SMW Autoblok Join us at IMTS 2026 in Chicago!  CliftonLarsonAllen (CLA) Connect with Nik and Aaron with Mahler Machining Mahler Machine Nik Paukkunen Aaron Kennedy Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify

In this deeply personal and powerful episode of Machine Shop Mastery, Paul sits down with Dave Hataj, third-generation leader of Edgerton Gear in Wisconsin. What begins as a conversation about a custom gear job shop quickly unfolds into something much larger — a story about culture change, humility, sabotage, burnout, mentorship, and the responsibility manufacturers carry in shaping the next generation. When Dave returned to his family's shop in the early 1990s, he walked into a deeply dysfunctional environment. Alcohol flowed freely in the lunchroom. Leadership was fragmented. Trust was thin. When he began making changes, the resistance was immediate and intense — including internal sabotage from senior employees and the loss of key team members. What followed was years of long hours, strained relationships, and hard-earned lessons about leadership and character. Instead of doubling down on control, Dave made a different choice. He committed to building a culture centered on humility, trust, mentorship, and service. Over time, that commitment reshaped not only Edgerton Gear but also his vision for workforce development. Out of that journey came Craftsman with Character — a program that connects high school students with real manufacturers while intentionally developing virtues like responsibility, purpose, teachability, and excellence. What started as a local experiment in one Wisconsin community has expanded across multiple states and reached hundreds of students. This episode explores how character-driven leadership can create both cultural transformation and business growth — and why manufacturing may be one of the most powerful vehicles we have to restore dignity, purpose, and opportunity in our communities. You will want to hear this episode if you are interested in... (0:00) Introduction to Dave Hataj and Edgerton Gear (3:52) Edgerton Gear today: custom gear capabilities and industries served (4:54) The origin story: how Dave's parents started the company in 1962 (10:09) Get a free list of opportunities in your industry from FacturMFG.com/chips (12:00) Returning to a toxic culture, beginning transformation, and rebuilding (16:01) The personal toll of leadership and lessons from burnout (19:37) Why humility became the defining hiring trait (23:25) Studying character: The doctoral work that shaped Dave's philosophy (29:14) Why you need to use Hire MFG Leaders (29:43) The launch of Craftsman with Character (35:17) How the program works: job shadowing paired with character development (39:40) Expanding the model nationally with U.S. Navy support (41:46) Transitioning from grant funding to a sustainable model (43:37) Building a mentoring culture inside Edgerton Gear (46:05) How ProShop ERP can help you achieve on-time delivery (47:01) The profitability impact of servant leadership and community investment (52:14) Radical rest, health struggles, and long-term sustainability (55:56) Why blue-collar businesses are foundational to civilization (1:00:36) Purpose and relationships as the foundation of a meaningful life (2:03:22) Succession planning and passing leadership to the next generation Resources & People Mentioned Becoming Good by David Gill 78. The Power of Being Mission Driven – Court Durkalski of Truline Industries Get a free list of opportunities in your industry from FacturMFG.com/chips Why you need to use Hire MFG Leaders How ProShop ERP can help you achieve on-time delivery Connect with Dave Hataj CWCharacter.org EdgertonGear.com DaveHataj.com Good Work: How Blue Collar Business Can Change Lives, Communities, and the World The Craftsman's Code: A Blueprint for Building a Meaningful Life and an Enduring Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What happens when a high-performance race shop decides to jump into aerospace and defense manufacturing — and goes all in? In this episode of Machine Shop Mastery, I sit down with Marty Moran of TKO Precision Machining and TKO Motorsports in Reno, Nevada. What started in 2008 as a motorsports-focused shop building custom race cars and high-end components evolved into a serious aerospace and defense manufacturing operation about eight years ago. Marty shares how the team leveraged deep motorsports and aerospace experience to enter defense manufacturing, earn AS9100 certification, and build a thriving 15-machine shop. But what stands out most isn't just their growth — it's their culture. Communication is constant. Training is intentional. Hiring is rigorous. And everyone is expected to succeed. We talk about workforce development, cross-training machinists into race crew roles, the realities of AS9100 compliance, building depth through mentorship, and the painful ERP lesson that ultimately led them to ProShop. Marty also shares why aerospace certification doesn't just open doors — it makes you a better shop. If you're trying to build a resilient, team-driven shop in today's manufacturing environment, this conversation is packed with insight. You will want to hear this episode if you are interested in... (0:00) Introducing Marty Moran and the origins of TKO Motorsports (2:18) How the business evolved from a race shop into contract machining (4:02) Launching TKO Precision Machining as a focused aerospace operation (6:05) Current shop size, equipment mix, and aerospace capabilities (9:40) How the motorsports division operates alongside contract machining (14:35) Integrating machinists into race team operations (19:10) Breaking into aerospace and defense manufacturing (22:40) Starting with prototype work to build long-term customers (25:05) Navigating ITAR and NIST 800-171 compliance (29:20) Revenue diversification between motorsports and defense work (32:05) Building culture through cross-training and accountability (36:10) Hiring philosophy and what TKO looks for in new employees (41:20) Peer-driven hiring process and extended evaluation periods (45:00) Developing operators into machinists through internal training (48:55) Measuring spindle utilization and operational efficiency (52:05) Communication rhythm and leadership accessibility (54:30) Lessons learned from ERP implementation and systems discipline (56:20) Advice for smaller shops on training, retention, and culture (58:00) Final reflections on teamwork and what's next for TKO Resources & People Mentioned Grow your top and bottom-line with CliftonLarsonAllen Why we love SMW Autoblok for workholding Mark your calendars and come see us at IMTS 2026 Connect with Marty Moran Connect on LinkedIn TKO Precision Machining Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What does it take to grow a third-generation family machine shop into a diversified, nearly 100-person operation pushing $20 million in revenue? In this episode of Machine Shop Mastery, I sit down with Zac Overton of Overton Industries to unpack the evolution of a business that started as a 900-square-foot carbide tooling shop in 1968 and grew into a multi-division manufacturing company spanning tool & die, contract CNC machining, high-speed stamping (300 million parts per year), and advanced tube forming automation systems. Zac shares how his grandfather's "lifestyle business" became something much bigger when the second generation stepped in unexpectedly and decided scale was the only path forward. We talk about diversification, leadership development, transparency with employees, workforce pipelines, and what it really takes to evolve from tool-and-die thinking into a continuous-improvement contract machining mindset. One of the most powerful takeaways is Zac's perspective on marketing. Overton has generated nearly $10 million in new business in the last five years directly attributable to strategic marketing investments. If you think marketing doesn't apply to manufacturing, this conversation might change your mind. This episode is a masterclass in multi-generational leadership, operational transition, and intentional growth.  You will want to hear this episode if you are interested in... (0:48) Overview of Overton Industries: tool & die, stamping, contract machining, and tube forming systems (4:55) The evolution of the tool & die business, carbide tooling, and high-speed stamping (8:22) It's time to gear up for IMTS 2026 — will you see us there? (10:13) Company size, revenue, and scaling toward $20M (10:56) How Zac's grandfather launched the business in 1968 (12:56) Taking a deep-dive into carbine compaction tooling (15:44) From lifestyle business to growth-focused enterprise (20:15) Zac's path into the business and why he had to earn his way in (25:31) Early sales lessons: curiosity, humility, and learning before selling (27:50) Why we love Phoenix Heat Treating for outside processing (30:01) Workforce development strategy and building long-term talent pipelines (34:37) Partnering with high schools, technical centers, and universities (37:34) Engaging younger students and creating early awareness of manufacturing careers (41:04) Financial transparency and communicating profitability to employees (44:45) Transitioning from tool & die thinking to contract machining optimization (49:08) Continuous improvement challenges and pushing cycle time efficiency (58:00) Growing leaders internally and creating upward career paths (1:03:35) Why marketing has driven over $10M in new business (1:07:38) Qualified hires chosen by industry experts: HireMFGLeaders.com (1:08:21) Brand positioning: shifting from "Everyman" to high-tech leader (1:10:47) Where to connect with Zac and learn more about Overton Industries Resources & People Mentioned It's time to gear up for IMTS 2026 — will you see us there?  Why we love Phoenix Heat Treating for outside processing Qualified hires chosen by industry experts: HireMFGLeaders.com Connect with Zac OVerton Overton Industries Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Taking over a family machine shop is never just a business decision. It's personal. In this episode of Machine Shop Mastery, I sit down with Nubia Perez of Gretna Machine Shop to talk about what it really means to carry a founder's legacy forward while finding the courage to lead in your own way. Nubia shares the origin story of Gretna Machine Shop, founded by her father after immigrating to the U.S. with little more than a suitcase and a trade. What began in a small garage evolved into a respected Houston-based precision machining company serving oil and gas, aerospace, and defense. But the journey wasn't linear, and it wasn't easy. After her father's health declined and he passed away shortly after Nubia joined the business, she was left to navigate leadership without the long runway many second-generation owners get. For nearly a decade, she focused on administration, growth initiatives, and diversification, without fully stepping into the role of CEO. Those years, which she candidly refers to as "the dark years," revealed a hard truth: the business didn't just need management, it needed vision. This conversation explores Nubia's transformation from reluctant successor to confident leader. We talk about imposter syndrome, EOS, values-based leadership, mindful manufacturing, and how culture changes when the stress comes from the work instead of the people. It's an honest, human story about growth, grief, responsibility, and learning to lead as yourself — not as a replica of the generation before you. You will want to hear this episode if you are interested in... (0:00) Why separating people from problems changes how teams handle stress (0:55) Introducing Nubia Perez and Gretna Machine Shop (3:01) A snapshot of Gretna today, including industries served and ownership structure (3:53) Gretna's founding and the early days in Houston (6:43) Nubia's career outside manufacturing and resisting the family business (7:51) Joining the shop, starting an MBA, and losing her father months later (10:43) Why you should check out the SMW Autoblok catalog (11:58) Growing up around the shop and parental expectations (13:36) Learning to love manufacturing and seeing the shop as a place of opportunity (17:27) The "dark years" after taking over without clear leadership or vision (18:26) Moving facilities and early efforts to professionalize the business (21:01) Realizing the business needed a true CEO, not just administrators (24:01) Stepping into leadership through observation, listening, and learning (25:47) How her father's health shaped Gretna's culture and focus on wellness (28:49) Mark your calendars and come see us at IMTS 2026! (29:45) Hiring, firing, and promoting based on values, not just performance (32:47) Diversifying beyond oil and gas into aerospace and defense (37:00) Using feedback loops to learn from both failures and wins (41:16) Lean thinking, operational waste, and continuous improvement in practice (44:07) Using EOS scorecards and Level 10 meetings to drive accountability (46:27) Turning metrics and root cause analysis into real action (48:42) How to get ProShop's guide to help you achieve on-time delivery  (50:11) Workforce development challenges and investing in apprenticeships (54:03) Building culture through shared routines and leadership team trust (57:28) Embracing authentic leadership and letting go of imposter syndrome (1:03:46) How to connect with Gretna Machine Shop and Nubia Perez Resources & People Mentioned Capital IDEA Houston NTMA  SMW Autoblok catalog IMTS 2026 ProShop's on-time delivery guide  Connect with Nubia Perez Connect on LinkedIn Gretna Machine Shop Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Some machine shop owners talk about people-first leadership. Few are willing to put everything on the line to prove it. In this episode of Machine Shop Mastery, I sit down with Gary Poesnecker, founder of Spectrum Machine & Design, whose leadership was tested when the world shut down. Faced with collapsing demand during COVID, Gary made a decision most owners wouldn't: he borrowed over $1 million to keep his team employed and protect the tribal knowledge inside his shop. That moment didn't happen in isolation. It was the result of decades of experience across precision grinding, machine rebuilding, offshore oil equipment, and ultimately high-risk aerospace manufacturing, where a single part can be worth hundreds of thousands — or even millions — of dollars. Gary shares how starting in a garage, working two full-time jobs, and getting fired shaped his views on culture, loyalty, and responsibility. We dig into the realities of AS9100, NADCAP, model-based definition, managing extreme risk, and why refusing high turnover has become a strategic advantage. This conversation is about what it really takes to build a high-stakes manufacturing business — and what it means to lead when the cost of failure is measured in both dollars and people. You will want to hear this episode if you are interested in... (0:00) Why culture, turnover, and tribal knowledge matter more than most shops admit (1:03) Introducing Gary Poesnecker and Spectrum Machine & Design (3:08) What Spectrum Machine & Design does today and why aerospace is different (6:28) Gary's early machining background and learning precision the hard way (8:07) Why you need to register and come see us at IMTS 2026! (10:08) Lessons from machine repair, offshore oil work, and complex systems (14:18) Working two full-time jobs to fund the shop and ease into ownership (15:46) Getting fired, witnessing bad culture, and deciding to lead differently (18:00) Hiring the first employee and committing to long-term loyalty (23:43) Transitioning from toolmaking into aerospace production work (27:36) COVID, lost demand, and the decision to pivot to survive (33:45) Check out Phoenix Heat Treating for outside processing (34:51) Borrowing over $1M to protect payroll and keep the team intact (36:34) Recruiting and training young talent through technical schools (42:25) Building a culture people choose to stay in (44:23) Implementing systems and ERP to gain visibility and control (47:36) Managing risk on extremely high-value aerospace parts (50:20) Current challenges around systems, lean, and process discipline (51:29) What makes shop ownership worth it despite the pressure (52:30) Advice for owners growing through complexity and specialization (53:25) Look to Hire MFG Leaders to make your next hire (55:17) Where to learn more about Spectrum Machine & Design Resources & People Mentioned Come see us at IMTS 2026! Check out Phoenix Heat Treating for outside processing ProShop ERP Look to Hire MFG Leaders to make your next hire Connect with Gary Poesnecker Connect on LinkedIn Spectrum Machine & Design Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify

Most machine shops grow by adding capabilities, chasing new markets, and saying "yes" as often as possible. Forest City Gear took the opposite path — and built a 123-person company by doing it. In this episode of Machine Shop Mastery, I sit down with Kika Young, President of Forest City Gear, to unpack how extreme specialization became the company's competitive advantage. Instead of trying to be everything to everyone, Forest City Gear made the intentional decision to focus almost exclusively on one thing: high-precision, loose gears. That focus reshaped everything — from who they sell to, to how they price work, to how they think about growth. Kika shares the personal and professional story behind that strategy, including the weight of leading a multi-generation family business, navigating serious health challenges within her family, and nearly selling the company before deciding to commit fully to its future. Along the way, she explains why walking away from entire industries was one of the best decisions they ever made. This conversation is a deep dive into focus as a growth strategy. It challenges the idea that more capability automatically means more opportunity, and instead makes the case that saying "no" — clearly and consistently — can be the most powerful move a shop owner makes. If you're wrestling with how to grow without losing control, margin, or identity, this episode offers a clear, real-world example of what disciplined specialization actually looks like. You will want to hear this episode if you are interested in... (0:00) Introducing Forest City Gear and the idea of extreme specialization (2:00) A snapshot of the company today, including team size and what they do — and don't do (4:58) The origins of Forest City Gear and how the business first got started (7:44) Getting a firsthand look at the quality of SMW Autoblok workholding (9:30) Growing from a garage operation into a long-standing precision manufacturer (12:21) Kika's path into the family business and early exposure to leadership (16:00) Stepping into leadership and taking responsibility for the company's direction (18:02) Exploring the decision to pursue a sale — and why it ultimately didn't happen (21:02) Where the business stands today in terms of growth, scale, and ownership (24:23) What makes precision gear manufacturing fundamentally different from general machining (27:30) The core drivers behind Forest City Gear's long-term growth (29:59) Why the company intentionally avoids automotive work (32:16) Mark your calendars and register for IMTS 2026 (33:06) Customer diversification and how end markets are chosen (34:51) How sales and marketing work in a highly specialized niche (37:40) Channels that actually drive demand for precision gears (41:03) Understanding the true competitive landscape (42:36) Advertising in specialty magazines (45:25) Core values and how they show up on the shop floor (48:46) Hiring and retention in a specialized manufacturing environment (51:44) ProShop can help you achieve on-time delivery (52:55) The biggest challenges facing the business today (55:01) Leadership transparency during difficult years (57:35) How organizational structure evolved as the company grew (1:03:29) Advice for shop owners considering specialization as a growth strategy (1:06:24) Where to learn more about Forest City Gear Resources & People Mentioned Check out the SMW Autoblok catalog Mark your calendars and register for IMTS 2026 Your guide to achieving on-time delivery with ProShop ERP MPT Expo Gear Technology Gear Solutions Connect with Kika Young Forest City Gear Connect on LinkedIn

Reaching 100 episodes is more than a milestone. It's a moment to step back and recognize what's been built together. In this special compilation episode of Machine Shop Mastery, I reflect on the most powerful ideas, lessons, and human stories that emerged from the first 99 conversations with shop owners and manufacturing leaders across the industry. When this podcast started, I thought we were chasing a simple question: what makes great shops great? What became clear over time is that we weren't really talking about machines or parts at all. We were talking about responsibility, sacrifice, leadership, and the human soul of the American economy. Over these episodes, we've heard from owners who sold their homes to save their businesses, leaders who risked everything to protect their teams, and families who carried legacies forward through loss and adversity. This episode brings together those lessons into a set of foundational pillars that show up again and again in successful shops. The power of process. The importance of culture and core values. The strategic advantage of planning. And the discipline required to build a business that doesn't rely entirely on its owner. These aren't theories. They're lived experiences shared by people who have felt the weight of ownership firsthand. You'll also hear moments of generosity, resilience, and community that rarely make it into business playbooks. Stories of competitors helping competitors, leaders choosing people over profit, and shop owners who understand that a rising tide truly lifts all boats. Together, these stories form something bigger than a highlight reel. They represent a body of collective wisdom. This episode isn't a finish line. It's a marker. A thank-you to the guests who trusted me with their stories, and to the listeners who show up every week to learn, reflect, and grow. Here are some of the best ideas from the first 99 episodes of Machine Shop Mastery. You will want to hear this episode if you are interested in... Compelling question or topic, written to elicit curiosity  (3:30) Scott Shortess: Process as the foundation of operational excellence (5:30) Dave Capkovitz: Trusting the process more than your gut (7:00) Why we created Hire MFG Leaders (7:25) Introducing Pillar #2: Culture and core values (8:19) Culture as something practiced daily, not written on a wall (9:35) Using values to guide hard people decisions (12:58) How culture, values, and people drive the success of a business (16:19) Why strong culture carries teams through adversity (16:53) Introducing Pillar #3: Planning as a strategic advantage (17:24) The cost of poor planning on the shop floor (21:19) Investing in planning and engineering to unlock throughput (23:49) "Sharpen the axe" thinking and why preparation pays off (25:39) Get a free custom report from Factur for real opportunities in your industry (26:43) Introducing Pillar #4: Building a business that doesn't depend on the owner (27:19) Running a shop as if it will one day be sold (29:58) Why many shops struggle with succession and exit readiness (32:08) Delegation, trust, and letting leaders emerge (40:15) Stories of sacrifice, resilience, and personal cost behind success (45:30) The human moments that drive manufacturing onward (50:11) Final reflections on leadership, legacy, and responsibility (51:36) Join us at the 2026 IMTS Exhibitor workshop Resources & People Mentioned 1. Process is King! Serving Clients Through Process Improvements with Scott Shortess 4. The Power of Investing in People - Lessons from Jamie Spitzer 9. Going All-In on Community Engagement and Workforce Development 15. A Masterclass In Machine Shop Ownership with Aneesa Muthana 19. Building a World-Class Shop with Brad Keselowski 22. Vision and Values-Based Leadership with Eric and John from KMM Group 28. How to Delegate Yourself Out of a Job with David Hannah 35. Steep Learning Curve of a Successful Machine Shop with Dave Capkovitz 39. Caring Your Way to Success with Kody Guidry 42. Making Precision Moves in Building a Highly Successful Machine Shop 58. How to Find, Buy, & Grow a Shop with Mike Fritz Get a free custom report from Factur for real opportunities in your industry Use Hire MFG Leaders for your next hire Join us at the 2026 IMTS Exhibitor workshop Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production by - PODCAST FAST TRACK

Some manufacturing businesses grow because of timing, technology, or market opportunity. Others endure because of values. In this episode of Machine Shop Mastery, I sit down with Bill Cox of Cox Manufacturing, a nearly 70-year-old family business whose legacy was forged through resilience, faith, and an unwavering commitment to people. Bill shares the remarkable origin story of Cox Manufacturing, which began with a single Swiss machine purchased at auction in the 1950s and grew into a high-volume precision operation shipping millions of parts each week. Along the way, the company played a quiet but critical role in some of the most important moments in American history, including supplying components for the Apollo space program. The conversation takes a deeply personal turn as Bill recounts losing his father at just 12 years old and being thrust into the business at an age when most kids are just learning multiplication. With guidance from his mother, Bill learned to read financial statements, understand inventory, and appreciate the connection between productivity, profitability, and people. We also explore the darker chapters of the journey: customer concentration, outsourcing, bankruptcies, negative net worth, and hitting personal and professional rock bottom. Bill speaks candidly about how faith reshaped his leadership, ultimately becoming the foundation for the company's purpose: love God, love people, and advance American manufacturing. This episode is a masterclass in long-term leadership, operational discipline, and values-driven growth. Whether you're a first-generation owner or stewarding a multi-generation legacy, Bill's story is a powerful reminder that the most enduring businesses are built on more than machines. You will want to hear this episode if you are interested in... (0:49) Bill Cox and the humble beginnings of Cox Manufacturing Co. (3:03) A snapshot of Cox Manufacturing Co. as it stands today (4:27) Cox Manufacturing's origin story and growth (11:06) Unlock real sales opportunities in your market with Factur (13:06) What fueled early growth and whether it was truly linear (15:04) Bill recounts losing his father and his decision to carry the business forward (17:34) Learning inventory, P&Ls, and why monthly WIP matters (18:58) Growing up in the shop and starting hands-on work at age 14 (23:07) Choosing engineering education while planning to return to the business (25:11) Early investments in multi-spindle machines and scaling for volume (27:48) Losing major customers to outsourcing and surviving the oil downturn (29:18) Hitting financial rock bottom and selling a personal home to save the business (30:00) Faith, humility, and a leadership reset during the hardest years (31:02) A pivotal CNC investment that unlocked new capabilities (32:04) Why you need to come to the 2026 IMTS Exhibitor Workshop (34:09) Finding success with sales representatives and internet marketing (41:12) The evolving challenge of hiring and developing skilled machinists (42:13) Launching a registered apprenticeship program and internal training systems (43:11) Using personality profiling to place people in the right roles (45:25) Tracking value-added labor and understanding true profitability (50:55 Transparency, open-book management, and department-level accountability (52:46) Bill shares the company's purpose: love God, love people, and advance manufacturing (54:40) Advice for shop owners: don't be an island, seek peers and community (56:48) Where to learn more about Cox Manufacturing and explore shop tours (57:22) Why you need to listen to the Lights Out podcast Resources & People Mentioned Get a free custom report from Factur: Unlock Real Sales Opportunities in Your Market Register for the 2026 IMTS Exhibitor Workshop The Culture Index The Predictive Index Connect with Bill Cox Connect on LinkedIn Cox Manufacturing Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

What does a truly dialed-in machine shop look like behind the scenes? In this episode of Machine Shop Mastery, I sit down with Jayme Rahz of Midway Swiss Turn, one of the most intentional and well-run shops I've come across. I met Jayme at the Top Shops Conference, where Midway Swiss Turn was recognized for Shop Floor Best Practices, and after this conversation, it's easy to see why. Jayme shares the full origin story of the business, which started in a garage with her father-in-law and grew into a highly automated Swiss-focused operation in Ohio. Over more than two decades, the shop has evolved from manual machining and tool and die work into a diversified, precision manufacturing business serving a wide range of industries, from aerospace and defense to oil and gas and medical. We dig deep into the decisions that shaped that evolution, including early investments in Swiss machining, hard-earned lessons from customer bankruptcies, and how risk, technology, and relationships intersect in long-term growth. Jayme offers a candid look at what it really takes to adopt new technology, build a resilient customer mix, and make automation work in a small shop environment. This conversation also explores culture, transparency, and leadership. From flexible schedules and people-first policies to data-driven quoting, machine monitoring, and ERP systems, Jayme explains how Midway Swiss Turn balances efficiency with trust. If you want an honest, behind-the-scenes look at how a Top Shop actually operates day to day, this episode is packed with practical insight. You will want to hear this episode if you are interested in... (0:00) Introduction to Jayme Rahz and why Midway Swiss Turn earned Top Shops recognition (2:41) The family origins of the business and starting in a garage (4:40) Diversification across industries and why it's a risk-management strategy, not a nice-to-have (10:23) A snapshot of the team and how roles like sales actually function in a small shop (11:05) Early hard lessons from the tool-and-die era and what forced them to adapt (15:53) Quality expectations, inspection discipline, and brand protection (16:56) The reasoning behind rebranding around Swiss turning is explained (18:35) Building a family-oriented culture, recruiting philosophy, and workforce development (22:41) Automation is discussed as a long-term stability play, not just efficiency (25:06) Systems that support automation, visibility, and decision-making are outlined (26:14) Harmoni machine monitoring and its impact on daily operations (28:35) How leadership communicates transparently during uncertainty (31:42) Unlock Real Sales Opportunities in Your Market with Factur (33:35) Margin discipline, quoting accuracy, and protecting profitability (39:32) Why hiring a machinist-turned-salesperson made sense (45:54) Managing growth and balancing it on the floor (47:19) How decisions are made around when automation actually makes sense (51:07) Jayme's advice for taking the leap and embracing automation (54:12) Making the move from a garage to 10,000 square feet (58:10) How do you ensure longevity and success (1:00:28) Where to connect with Jayme and learn more about Midway Swiss Turn (1:01:53) Why we love SMW Autoblok for workholding Resources & People Mentioned Come see us at the 2026 IMTS Exhibitor Workshop Get a free custom report from Factur: Unlock Real Sales Opportunities in Your Market Why we love SMW Autoblok for workholding Harmoni Paperless Parts Mastercam Connect with Jayme Rahz MidwaySwissTurn.com Connect with Jayme on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Staying in business for decades requires more than machines, processes, and good customers.In this episode of Machine Shop Mastery, I sit down with Bonnie and Ken Kuhn of Kuhn Tool, a multi-generation, family-owned shop in northwest Pennsylvania that has quietly endured for more than six decades. What makes this conversation special isn't just the longevity of the business, but the way Bonnie and Ken have built it together. From surviving offshoring waves and major customer losses to steadily growing from a handful of employees into a thriving operation, their story is rooted in flexibility, trust, and an unwavering commitment to people. They share how niching down, staying conservative with growth, and protecting employees through uncertain times helped them build a resilient company. We talk deeply about culture and what it really takes to create a workplace where people want to stay until retirement. Bonnie and Ken explain why respect, kindness, and genuine relationships aren't soft ideas, but strategic advantages in a demanding industry. Their stories about employee loyalty, family involvement, and moments of personal hardship reveal the human side of leadership that often gets overlooked. This episode is a powerful reminder that long-term success in manufacturing isn't driven solely by machines or technology. It's built through steady decisions, adaptability, and leaders who understand that people are not tools, they're the business. You will want to hear this episode if you are interested in... (0:00) Ken reflects on flexibility as a core requirement for small businesses (3:11) The origins of Kuhn Tool and its evolution into a highly specialized job shop (5:22) How Factur can help you fill your sales pipeline (6:30) A snapshot of the business today, including services, capabilities, and team size (9:16) What it takes to operate in a low-volume, high-mix, high-precision environment (12:10) Why niching down became a critical strategic decision (15:03) Surviving offshoring and losing major customers during industry downturns (17:59) How cold calling from the Thomas Register helped rebuild the business (22:07) The importance of being proactive instead of waiting for work to return (25:42) What it takes to build a company where people want to retire (28:13) Why respect is the foundation of long-term employee retention (28:55) Hiring challenges and using social media and referrals to attract talent (30:32) Why we love SMW Autoblok for workholding  (31:43) How technology investments replaced hard-to-find toolmaker skills (33:55) Early adoption of five-axis machining and why it paid off (38:05) Leveraging waterjet technology to improve flexibility and resilience (42:23) Meaningful moments that define ownership beyond profits (44:57) Bonnie's powerful story about returning to the shop after COVID (47:54) The role of NTMA and peer groups in leadership development (52:12) Why community and shared learning matter for small business owners (55:23) Embracing technology, including AI, as just another leadership tool (59:19) Why you should head to the 2026 IMTS Exhibitor Workshop  Resources & People Mentioned Get a free custom report from Factur at Facturmfg.com/chips Why we love SMW Autoblok for workholding  Why you should head to the 2026 IMTS Exhibitor Workshop  Connect with Bonnie and Ken Kuhn Kuhn Tool & Die Connect with Bonnie on LinkedIn Connect with Ken on LinkedIn  Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production by PODCAST FAST TRACK

In this episode of Machine Shop Mastery, I finally sit down with Shane Grant from Machining Momentum, a guest I've been hoping to have on the show for a long time. Shane has spent the last decade building his shop from the ground up, literally starting in a backyard pole barn and growing it into a precision-focused operation that's now hitting its stride in a new industrial facility. What makes Shane's story compelling isn't just the growth, but how intentionally it happened. He shares how early exposure to machining through a family business, followed by experience in automotive, industrial, and aerospace manufacturing, gave him the technical foundation to start a shop. But once he made the leap into ownership, he quickly learned that machining skill alone isn't enough to run a successful business. We talk openly about the challenges he's faced along the way, including floods, fires, customer concentration risk, hiring struggles, and the pressure that comes with rapid growth. Shane is refreshingly honest about the emotional and mental toll of ownership, as well as the personal development work he's had to do to become a better leader for his team. One of the most eye-opening parts of this conversation is how Shane built demand for his shop. Rather than relying on a traditional sales team, he leaned into storytelling and authenticity on social media, which now drives roughly 90 percent of his incoming work. This episode is full of practical lessons, leadership insight, and hard-earned perspective for anyone building or growing a machine shop. You will want to hear this episode if you are interested in... (0:46) I introduce Shane Grant, his 10-year journey, and how social media has fueled his shop's growth (2:54) Getting started in machining at 15 through a family-owned shop (10:47) When shop ownership became a real goal instead of a distant idea (13:04) How customer concentration and a bankruptcy led to the family business closing (15:25) The hard difference between being a great machinist and running a business (16:02) Using SBA resources to learn insurance, planning, and business fundamentals (18:23) A snapshot of the shop today, including machines, inspection, and a recent facility move (21:03) Building a long-term vision that goes beyond just making parts (24:27) Why leading by example on the shop floor is essential to earning trust (26:17) How personal development and self-care became leadership tools (28:28) Keeping spindles busy by turning storytelling into a sales engine (32:52) Why attending the 2026 IMTS Exhibitor Workshop is worth the investment (35:52) Hiring challenges and finding talent through local colleges (37:57) Supporting workforce development through board involvement and educator collaboration (39:29) A moment that showed how manufacturing mentorship can change a career path (43:02) Year-over-year growth, momentum, and approaching the million-dollar mark (46:29) The shift from working in the business to working on the business (48:29) Cross-training, shared responsibility, and hiring with intention to protect culture (51:55) Managing the tension between rapid growth, quality, and cash flow (54:49) Responding to floods and fires with resilience and teamwork (58:25) Why waiting for the "right time" holds shop owners back (1:00:37) Growing your top and bottom line with CliftonLarsonAllen (CLA) Resources & People Mentioned Check out the SMW Autoblok catalog Register for the FREE 2026 IMTS Exhibitor Workshop Connect with Shane Grant Connect on LinkedIn Machining Momentum LLC Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

One of the questions I think about constantly is what actually makes a machine shop valuable. Not just today, but five, ten, or even twenty years down the road. It's easy to point to machines, revenue, or backlog, but the real drivers of long-term value usually run much deeper. That's exactly why I wanted to sit down with Jamie Goettler, Chief Revenue Officer of BTX Precision, for this episode of Machine Shop Mastery. BTX Precision is one of the fastest-growing advanced manufacturing platforms in the country. Jamie brings a rare blend of perspectives to the conversation. With more than two decades at MSC Industrial Supply, deep experience in innovation and machining technology, and now a front-row seat to platform growth through acquisition, he understands what separates shops that simply survive from those that truly thrive. In our conversation, we dig into what BTX looks for when acquiring companies. We talk about why capability, cleanliness, people, and culture matter more than ever. We also cover the metrics that actually signal business health, including book-to-bill, customer concentration, technology adoption, and employee engagement. Jamie shares how BTX balances scale with continuity, keeping individual business units intact while supporting them with capital, leadership, and shared resources. We also explore where manufacturing is headed next. From the real inflection point happening in additive manufacturing to the growing importance of cybersecurity and CMMC compliance, this episode covers issues every shop leader needs to be thinking about right now. Whether you plan to sell your business someday or simply want to build a stronger one, this conversation offers practical insight into how sophisticated manufacturers are positioning themselves for the future. You will want to hear this episode if you are interested in... (0:00) What separates "rare air" machine shops through advanced capability, talent, and equipment (1:35) Episode introduction and overview of BTX Precision and platform growth (3:54) Jamie Goettler's background from MSC to innovation, patents, and machining dynamics (7:26) Machining dynamics, vibration control, and their impact on throughput and profitability (8:54) IMTS 2026 Exhibitor Workshop sponsor segment and exhibitor ROI planning (12:46) Introduction to BTX Precision's acquisition strategy and advanced manufacturing focus (15:28) Capability-driven acquisitions, cross-selling, and multi-brand platform strategy (17:54) Scale of BTX Precision including employees, equipment count, and geographic footprint (18:45) BTX Match platform and improving supply chain transparency for buyers and engineers (21:15) Additive manufacturing adoption, DFAM, and the current industry inflection point (24:09) Accelerating product development and R&D through additive and hybrid manufacturing (25:32) Private equity partnership model, leadership alignment, and long-term investment mindset (29:11) Key metrics used to evaluate shop health including book-to-bill and technology adoption (32:10) Phoenix Heat Treat sponsor segment on transparency and outside processing visibility (34:51) Post-acquisition playbook focused on continuity, empowerment, and shared services (37:31) Why shop cleanliness, organization, and appearance directly impact valuation (40:19) Cybersecurity, CMMC compliance, and preparing for defense and aerospace requirements (44:04) Workholding Wisdom sponsored segment with Larry Robbins on safety, sealing, and reliability (53:43) Customer concentration risk and targeting complex, high-value work (59:42) Reshoring, manufacturing's economic multiplier, and workforce impact (1:02:54) Long-term stewardship of manufacturing, people, and community outcomes (1:04:41) Hire MFG Leaders sponsor message on recruiting and retaining manufacturing talent Resources & People Mentioned Why you need to head to the IMTS Exhibitor Workshop Why we love the honesty and transparency Phoenix Heat Treating provides Paperless Parts Check out our newest service: Hire MFG Leaders Connect with Jamie Goettler BTX Precision BTX M.A.T.C.H. Connect on LinkedIn L2 Capital Partners Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify

Some conversations stay with you long after you hit "stop" on the recorder—and my time with Gabe Draper is absolutely one of them. I've known Gabe for years, but I never fully understood the depth of the journey he endured as he attempted to take over, stabilize, and ultimately shut down the family machine shop. His story isn't just informative; it's gut-wrenching, enlightening, and, ultimately, incredibly redemptive. In this episode, Gabe walks me through the emotional roller coaster of trying to save a failing shop, the painful impact of relying too heavily on one industry, and the personal toll that comes with missing payroll, laying off loyal teammates, and breaking the news to family. He opens up about the lowest day of his life—standing in a bank beside his pregnant wife, signing loan documents just to keep the lights on. It's raw. It's honest. And it's a reality far too many shops live too close to. But this isn't a story of defeat. Gabe's experience became the crucible that forged his passion for helping job shops grow. Today, he's the CEO of Factur, a company dedicated to solving the exact problem that led to his shop's collapse: the lack of consistent, proactive sales. The contrast between where he's been and where he's landed is powerful, and it's a reminder that failure—while brutal—can become one of our greatest teachers. My hope in sharing Gabe's story is simple: to help other shop owners avoid the same painful outcomes, especially when the warning signs are subtle. This episode is a cautionary tale, a leadership lesson, and, ultimately, a story of resilience. I'm grateful Gabe trusted this community enough to tell it.  You will want to hear this episode if you are interested in... (0:54) Paul sets the stage: why Gabe's story matters (2:51) Gabe introduces himself and shares his manufacturing lineage (5:55) Taking over the struggling family shop (7:02) Check out the SMW catalog for effective workholding (7:45) Chasing revenue and landing major oil & gas work (10:00) Attempting DIY automation to keep up with demand (11:17) Six years of financial strain and missed payroll (13:25) Raising money and carrying the weight of debt (15:03) Slow diversification and overexposure to oil & gas (17:01) Closing the shop and the personal and professional impact (21:21) Managers launching their own shop using Gabe's equipment (23:11) The birth of Gabe's son and preparing for what becomes a disastrous auction (26:05) Facing investors, vendors, and friends with honesty (27:30) Why we created Hire MFG Leaders — and why you should use it (27:57) Selling for other shops out of necessity — the seed for Factur (29:12) How Gabe learned to sell and the fundamentals of shop sales (32:42) Why every shop must look credible online (34:07) Maximizing current customers and referrals (35:10) Networking outside the shop to drive growth (37:45) Grow your top and bottom line with CLA (38:23) Why you must always sell — especially when busy (42:04) The "valley of death" between $5M–$10M (43:58) The essential role of manufacturing (46:46) The three-legged stool: operations, finance, sales Resources & People Mentioned Check out the SMW catalog for effective workholding Why we created Hire MFG Leaders — and why you should use it Grow your top and bottom line with CLA Connect with Gabe Draper Facturmfg.com Gabe@facturmfg.com Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

Buying a machine shop is never simple — and for Matt Fortner, it was a leap into the unknown. Coming from backgrounds in plumbing, industrial fittings, product development, and even scrap metal buying, Matt felt a pull to get back to "building something real." That pull led him to Progress Machining in Muskegon, Michigan — a shop he became the fifth person to attempt purchasing. Once inside, Matt quickly realized how much transformation the business needed. The shop was filled with aging machines, tribal knowledge, and 60 tons of accumulated scrap and unused tooling. Setups stretched to 12 hours, processes were inconsistent, and workflow relied heavily on memory. But instead of being overwhelmed, Matt leaned on his lean training, curiosity, and sheer persistence. He started running SMED events, reorganizing tools, improving fixtures, standardizing processes, and slowly bringing the shop into a more modern, efficient operation. In this episode, Matt shares the candid story of acquiring and rebuilding a legacy shop — from financing challenges and navigating the previous owner's quirks, to learning machining concepts from scratch, to discovering the stark difference between profit and cashflow. His journey is honest, relatable, and full of practical lessons for anyone considering buying a shop or transforming the one they lead today. You will want to hear this episode if you are interested in... (1:04) Paul opens the episode and introduces guest Matt Fortner (2:58) Matt shares how MakingChips impacted him (5:17) Matt's background and career trajectory  (9:59) Why Matt chose to buy a machine shop (13:18) Grow your top and bottom line with CLA (14:00) How Matt found Progress Machining and his first walkthrough (15:43) Financing the purchase — ROBS program, SBA loan, personal collateral (18:00) The previous owner's negotiation stories and getting the deal closed (22:10) Shop size at purchase and the early financial picture (22:58) Hidden operational problems, decades of disorganization, aging machines, and tribal knowledge (24:56) Lean principles, 5S, and uncovering the shop's physical layout (27:27) Why we love Verdant Commercial Capital for financing  (28:20) Lack of process, preventative maintenance, and organizational structure (29:56) Job costing, categorizing expenses, professionalizing accounting (31:20) Starting to eliminate outdated machines and processes (33:01) Deep dive into SMED — mapping a 12-hour setup step-by-step (36:39) Quadrant model of technical knowledge and removing tribal barriers (40:36) Workholding Wisdom: Is setup reduction a buzzword?  (51:14) How Matt learned machining concepts as a non-machinist (52:54) Setup reduction principles and universal best practices (55:30) Buying new equipment to replace maintenance-heavy machines (59:56) Cashflow vs profitability lessons during equipment purchases (1:02:35) Big wins — consolidating operations into fewer setups with automation (1:03:16) Paul reinforces the importance of understanding cashflow in shop ownership  (1:04:36) Check out Hire MFG Leaders for your next hire  (1:05:04) How Matt tackles workforce development and hiring (1:05:50) How an MEP program helped Matt tackle a difficult problem (1:08:46) Matt's biggest piece of advice for shop owners (1:11:43) Defining company values and whether they evolve over time Resources & People Mentioned Grow your top and bottom line with CLA Why we love Verdant Commercial Capital for financing  Workholding Wisdom brought to you by SMW Autoblok Check out Hire MFG Leaders for your next hire  Connect with Matt Fortner Connect on LinkedIn Progress Machining  Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify

Over the last decade, I've watched private equity surge into the machining world — and I've seen firsthand how often the short-term flip-in-five-years strategy ends up hurting shops, people, customers, and entire supply chains. While the capital can help, the incentives often drive decisions that weaken the very businesses PE firms acquire. But every now and then, someone comes along with a model that stops you in your tracks because it actually makes sense for our industry. That someone is Mark Hillenburg, co-founder of Collective Manufacturing Group, a company built on a radically different vision: buy great machine shops and hold them forever. No flipping. No short-term targets. No cultural upheaval. Just long-term stewardship, disciplined investment, and a deep respect for the people who built these businesses in the first place. In this conversation, Mark and I dig into his incredible journey — starting a tiny shop with his father in a 700-square-foot garage, learning machining the hard way, living through major turnarounds, scaling multi-site aerospace manufacturing, and ultimately becoming disillusioned with traditional PE models. His experiences shaped a philosophy that aligns closely with the heart of American manufacturing: protect the legacy, empower the people, and build a business that lasts. We also talk about how his team is already reviving shuttered shops, empowering internal leaders, gaining trust from OEMs, and receiving deal flow from customers who don't want their critical suppliers bought by traditional PE firms. If you care about the long-term health of the machining ecosystem, you'll want to hear this one. Mark's approach gives me real hope for where this industry can go. You will want to hear this episode if you are interested in... (0:00) Mark Hillenburg's background in manufacturing (7:07) Exiting the family shop and transitioning into sales/business development roles (9:10) Rebuilding MSP Aviation during a downturn and rising to President/CEO  (13:25) Reconnecting with Matt Ritchie to pursue a new vision: Collective Manufacturing Group (22:38) Finding and acquiring the three shops they purchased (26:59) Why owners chose Collective over traditional PE buyers (32:09) Identifying "hidden gem" employees and future leaders (35:22) Culture-building and becoming an employer of choice (38:34) Collective's four-pillar stakeholder philosophy (39:00) Deal flow (48:13) What matters to Collective when it comes to PE and acquisitions  (51:50) How shops create strategic value—not just parts (53:17) Why going deep with customers beats being transactional (56:44) Collective's financial backing and long-term capital structure (58:31)) Buying three shops in nine months: challenges and lessons (59:33) Is the industry moving away from traditional PE models? Connect with Mark Hillenburg Connect on LinkedIn Collective Manufacturing Group Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

As a host, I've met hundreds of shop owners, but every once in a while, I meet someone whose story stops me in my tracks. Ty Haguewood, General Manager and CFO of Manufacturing Technologies, Inc. (MTI) and Stone Mather Designs (SMD), is one of those people. Ty didn't grow up in manufacturing—he was a finance professional who took a random tour of a machine shop six years ago and walked out forever changed. What started as curiosity became a calling. Today, Ty helps lead two growing businesses north of Albuquerque, New Mexico—one serving precision aerospace customers and the other crafting custom lighting for major franchises like Planet Fitness and Dairy Queen. In our conversation, Ty shares how he built his career from the ground up, starting in shipping and ordering tools to eventually running operations and financials for both companies. We talk about leadership, retention, culture, and the power of humility and self-awareness in business. Ty's perspective on intentional leadership, work-life balance, and developing people is something every manufacturing leader can learn from. This isn't just a story about machining—it's about purpose, people, and personal transformation. Ty's passion and discipline prove that excellence isn't something you inherit. It's something you choose, build, and refine every day. You will want to hear this episode if you are interested in... (0:00) Why Ty Haguewood represents passion and excellence in machining (3:02) You'll get honesty and transparency when you work with Phoenix Heat Treating (4:09) Learn more about Manufacturing Technologies Inc. and Stone Mather Designs (9:16) Ty's unique background and what led him to MTI and SMD (16:25) Retaining talent: Creating a culture of humanity and intentional leadership (19:35) Implementing quarterly reviews and bonuses tied to performance metrics (20:53) The impact of shifting to four 10-hour workdays on morale and productivity (22:15) Guarding culture through selective hiring and investing in loyal employees (23:50) Balancing formal systems with organic leadership (25:00) Lessons learned from overcomplicating processes and simplifying systems (27:46) The "data or people" revelation that changed MTI's approach (29:47) Ty's hiring philosophy: Culture over credentials (34:10) Scaling leadership by developing leaders beneath you (35:31) Ty's favorite success story—a McDonald's employee turned machinist (38:04) Workholding Wisdom with SMW Autoblok: Setup Reduction (48:10) Paul's KFC story and discussion on unconventional manufacturing talent (50:50) Training at MTI: shadowing, job progression, and learning by doing (55:33) Standardization, tooling, and why transparency boosts performance (59:13) Balancing data and humanity in leadership (1:01:38) Ty's challenge to leaders: Take the time to become someone worth following (1:07:04) Facing failure, learning from hardship, and rebuilding with integrity (1:09:12) Company-level challenges: losing half the staff and rebuilding stronger (1:10:53) Growth, transparency, and leadership capacity limits (1:11:52) Why authentic leadership is manufacturing's future (1:17:05) Why you should use Hire MFG Leaders for your next hire Resources & People Mentioned You'll get honesty and transparency when you work with Phoenix Heat Treating Achieve setup reduction with SMW Autoblok workholding Why you should use Hire MFG Leaders for your next hire Connect with Ty Haguewood Connect on LinkedIn Manufacturing Technologies Inc. Stone Mather Designs Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

When you've poured 46 years of your life into building a thriving precision machine shop—one that grew from a one-man garage to 50 employees, world-class equipment, and top-tier aerospace customers—you don't expect it to end with burnout. In this deeply candid episode, I sit down with Cody Sisson, a lifelong machinist who built a remarkable business through decades of grit, innovation, and commitment to excellence—only to watch it collapse under the weight of exhaustion, health crises, and a perfect storm of setbacks. Cody opens up about the early days of his shop, the thrill of landing major accounts like Honeywell and Hewlett-Packard, and the pride he took in caring for both his people and his customers. But he also shares the hidden cost of relentless drive—the long hours, delegation gone wrong, and emotional fatigue that slowly drained his passion for the work he once loved. This conversation isn't just about loss—it's about lessons. Cody now dedicates his time to helping other shop owners recognize the warning signs of burnout and put systems in place before it's too late. His honesty offers a powerful reminder that even the strongest leaders can fall when they ignore their own limits. If you've ever felt stretched thin as a shop owner or wondered what happens when the drive that built your business turns into the very thing that destroys it, this episode is one you can't afford to miss. You will want to hear this episode if you are interested in... (0:52) The rise and fall of Cody's 46-year-old aerospace machine shop (3:13) Cody's trajectory from fascination with engines to building his own machine shop (9:37) Cody took the leap and started his own shop with just a few manual machines (10:44) Check out Verdant Commercial Capital for a true partner in your corner (13:37) Landing his first major customers and growing through word-of-mouth and persistence (16:07) Surviving the 1983 recession and pivoting to new industries (18:14) Buying an abandoned farm and rebuilding the business from scratch (18:50) Rapid growth to 50 employees and early adoption of CNC technology (23:05) Embracing concurrent engineering and "dying on the sword" for customers (25:35) Building a culture where employees loved to work—and introducing a 4-day workweek (26:57) Implementing DCD (later Epicor) ERP and custom shop-floor tracking in 1994 (29:02) Meet me at the EBITDA Growth Systems Double Your Value Event! (33:00) Lessons from hiring the wrong leaders and trusting too easily (38:56) Buying and renovating a dream facility and investing in new equipment (41:16) Living through a quarter-million-dollar mill-run mistake  (42:51) Navigating bankruptcy and a double cancer diagnosis  (44:25) Catastrophic misquotes and lost margins that sealed the company's fate (46:28) The decision to shut down—and organizing a job fair to protect his employees (47:43) Processing the grief of losing a business you've built your entire life (49:02) Cody's reflections on burnout, fear, and the mental toll of ownership (50:30) How Cody is helping other shop owners recognize and prevent burnout (59:30) Join us at Top Shops 2025 in Charlotte, North Carolina Resources & People Mentioned Check out Verdant Commercial Capital for a true partner in your corner Get a discount for EBITDA Growth Systems Double Your Value Event: DYV25MC Join us at Top Shops 2025 in Charlotte, North Carolina Connect with Cody Sisson Sisson Performance Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK

In this powerful and deeply candid conversation, I sat down with Mark Heston, who first appeared on Episode 51 to share his story of buying and rebuilding an aerospace machine shop specializing in landing-gear components. At that time, the business was on an upward trajectory — improving culture, repricing work, and investing in growth. But behind the scenes, hidden challenges were forming that would ultimately lead to an unexpected and difficult ending. In this follow-up episode, Mark opens up about what happened next—the liquidity crisis, the missteps in financial due diligence, and the sequence of events that forced him and his partners to file for bankruptcy and sell the company through a Chapter 11 restructuring. He speaks with transparency about what went wrong, what he learned, and what he wishes every buyer, seller, and operator in manufacturing would know before it's too late. Together, we explore critical lessons in capitalization, cash-flow management, financial literacy, and the danger of relying on inaccurate numbers. Mark emphasizes the difference between profitability and liquidity—how a shop can look successful on paper but suffocate in reality when cash conversion cycles stretch too far. He also shares why "trust but verify" should be every acquirer's mantra when reviewing a seller's books. This is not a story of failure. It's a story of brutal honesty, hard-earned wisdom, and resilience. For anyone buying, running, or selling a machine shop, this episode is required listening. It's a reminder that the toughest conversations often teach the most valuable lessons. You will want to hear this episode if you are interested in... (0:53) revisiting Mark's original episode and the shop's turnaround story (3:47) Buying a $7–8 million aerospace landing-gear machine shop in New Jersey (5:06) The dark, difficult realities of machine shop ownership (6:13) Check out the SMW Autoblok catalog to leverage RASRAM  (7:38) The two biggest challenges: Unreliable financial data and under-capitalization (9:45) Liquidity vs. profitability — "cash is oxygen" for any machine shop (13:25) Doing due diligence right: Stress-testing scenarios and working capital needs (15:40) The danger of leverage (and when debt turns into a liability) (17:11) The importance of hiring a trained eye to validate what you're seeing (19:08) Focus on the fixing the balance sheet before anything else (22:19) Customer cancellations, Boeing delays, and a bad material batch (25:08) How one wrong material spec halted production (27:17) Don't let outside processing keep you awake at night (30:01) Why attention to detail in inspection and receiving matter (32:05) Capitalization and line-of-credit lessons (34:36) Growth, pricing decisions, and the danger of being too cautious (36:30) Job costing challenges and why small shops often fly blind (39:20) When small-business financials mislead (tax tactics and poor data)  (41:21) The sale, Chapter 11 process, restructuring and new ownership  (44:21) Employee retention and operations continuing (44:47) Workholding Wisdom: SMW Autoblok's flexible, automation-ready workholding (51:10) A reminder why cashflow is king in any market—even thriving ones (55:42) What to think about (and do) if you're planning on selling your business (1:01:26) Make sure you're not emotionally attached to buying a business  (1:07:00) Why we created Hire MFG Leaders to help you find your next leaders Resources & People Mentioned Episode #11 Episode #51 with Mark Episode #64 with Jereme Rodgers Check out the SMW Autoblok catalog to leverage RASRAM  Get the transparency you need from outside processors at Phoenix Heat Treating Use Hire MFG Leaders to help you find your next leaders Connect with Mark Heston Connect on LinkedIn Connect With Machine Shop Mastery The website LinkedIn YouTube Instagram Subscribe to Machine Shop Mastery on Apple, Spotify Audio Production and Show Notes by - PODCAST FAST TRACK