Changing The Sales Game

"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them." – John F. Kennedy. Recently, I have been working with several banks across the US. In Step 2 of my sales process, I teach how to authentically and organically build rapport with clients and prospects and at networking events. I created a template and am working on another AI tool (more to come on that in the future) that I share with the people in the class to create a dynamic Value Statement to use in various venues and situations.     At the top of the worksheet, I ask everyone to write some fun facts about themselves and then fun facts about their organization.  Most people find this exercise challenging to share fun facts about themselves and ultimately create a VS that is predominately about the organization because we are taught how to play small and how not to brag or appear arrogant.     The reality is that a strong Value Statement should reflect the cool and unique things about you.  People do business with people they know, like, and trust, yet we give that power by bragging about our organization.   YouTube: https://youtu.be/aDIZsbkzEzE   About Connie Whitman: Known for her high-energy, passionate, heart-centered, and enthusiastic approach to sales, teaching, and coaching, Connie Whitman has been the CEO of Changing the Sales Game for 20+ years, helping business owners, leaders, and sales teams build powerhouse organizations.   Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7-Steps to Sales Success, speaker, and podcast host.  Her inspired teaching, transformational tools, and content ensure business owners and salespeople grow their revenue streams through enhanced communication skills.    She is thrilled to share inspiring content on her international podcasts "Changing the Sales Game" and "Enlightenment of Change."   Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems your business may have.

"Good marketers see consumers as complete human beings with all the dimensions real people have." – Jonah Sachs Check Out These Highlights: In this episode, my friend and bestselling author Lori Turner-Wilson breaks down why authority is built around people—not faceless brands—and how bankers can leverage a distributed authority strategy to generate higher-quality leads without chasing. Learn how niche focus, insight-driven teaching, and a cornerstone-plus-cobblestone content engine can transform trust, deal velocity, and predictable growth across your bank. About Lori Turner-Wilson: Lori is the founder of RedRover and is a trailblazer in business marketing. With 30+ years of experience, she has led transformative marketing strategies that drive measurable results for hundreds of companies. Under her leadership, RedRover became one of the only full-service B2B firms in the U.S. to guarantee marketing ROI, earning the moniker: "The Results-Guaranteed Agency." Her innovative approach continues to reshape the industry, empowering businesses with strategies that deliver real, guaranteed outcomes. How to Get in Touch with Lori Turner-Wilson: Website: marketingresultsguaranteed.com Email:  lori@redrovercompany.com Gift: www.marketingresultsguaranteed.com/podcast Use Code: Podcast  Previous Podcast Appearances:  https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000736284245 https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000711035912 https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000722731054 Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.  

"Excellence happens when you try, each day, to both do and be a little better than you were yesterday." – Pat Riley Check Out These Highlights:  I'm excited to discuss our topic today on how to keep selling human while scaling AI across the funnel. We can get a little better each day, quickly now that we have AI tools that can help us navigate and get more done with ease, if leveraged correctly. In this episode, my guest will share simple workflow redesigns that free reps from admin and give them more time with customers. You will learn how to pair AI with trust, curiosity, and clear next steps. She will share practical plays teams can use this week, and explain how managers coach behaviors that stick and how to measure progress with leading indicators. About Nikki Barua: Nikki is a serial entrepreneur, keynote speaker, and bestselling author. She is CEO and Co-Founder of FlipWork, the human + agentic system for workforce reinvention. For 25 years, she has helped global brands transform strategy, culture, and capabilities. A recognized expert on digital transformation and change, Nikki is featured by CNBC, Bloomberg, Fortune, and Forbes, and honored by EY and Entrepreneur Magazine for visionary leadership and impact. How to Get in Touch with Nikki Barua: Website:   https://www.flipwork.ai/ LinkedIn: https://www.linkedin.com/in/nikkibarua/ Newsletter: https://www.nikkibarua.com/newsletters/reinvention-roadmap/subscribe Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"Sales is an outcome, not a goal. It's a function of doing numerous things right." – Jill Konrath Check Out These Highlights:  I love how this quote blends the dynamics of selling through service with AI to personalize our approach to meeting clients' needs more quickly and with greater precision. When I started my career 42 years ago, we had no internet, and computers were pretty lame, used only for order-taking. Long gone are the days of using index cards and Pendaflex folders for my follow-up.  Change is good when we leverage it to save time and deliver better results.  Now more than ever, salespeople need to do numerous things correctly, including being well-versed in AI use throughout their entire sales process.  About Artem Koren: Artem is the Co-founder and Chief Product Officer of Sembly AI, a leading platform that transforms conversations into actionable intelligence for teams. With a background in systems engineering, product leadership, and enterprise consulting, Artem specializes in building AI that enhances how people work—not replaces them. He's passionate about human-centered AI, meeting intelligence, and the future of collaborative workflows. How to get In Touch with Artem Koren: Website:   https://www.sembly.ai/ Email:  artem@sembly.ai Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

I know you have all heard me say that marketing and sales are married but are two very different things that are equally important to a business. I am great at all things sales, not so much at marketing or branding!  Even though they are all key ingredients for business and career success, building the right brand is important to attracting the right clients.  I have hired people to help me build my brand Changing the Sales Game with my tag line of, "getting you off the bench and in the game!"  Pretty cool…right?  The fact is businesses need more than marketing, we need storytelling of our brand.    Connie's motivational quote for today is by – Seth Godin, "A brand is the set of expectations, memories, stories, and relationships that, taken together, account for a consumer's decision to choose one product or service over another."   YouTube: https://youtu.be/kqSXJR0Nv0k   About Kate DiLeo: Kate is a brand architect who has partnered with more than 200 organizations to craft brands that bring more prospects to the table, more users who click, and more customers who buy.   How to Get in Touch With Kate DiLeo: Website:  http://www.katedileo.com/ Email:  kate@katedileo.com   Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://www.changingthesalesgame.com/communication-style-assessment  All-Star Community:  https://changingthesalesgame.mykajabi.com/All-Star-Community Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or on YouTube.  New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

"The future of sales is to serve, not sell. Generative AI gives us guidance that's so personal and precise, we're always presenting the most relevant solutions — no pushing required." – Marcus Chan Check Out These Highlights:   I love how this quote blends the dynamics of selling through service with how using AI can personalize our approach to meet clients' needs more quickly and with greater precision.  When I started my career 42 years ago, we had no internet, and computers were pretty lame, used only for order-taking. Long gone are the days of using index cards and Pendaflex folders for my follow-up.  Change is good if we understand how to leverage it to save time and generate more results.  About Adam Hamadache: Adam is a proven business builder, leader, and digital strategist with deep expertise in both growing companies and navigating the evolving intersection of AI, SEO, and hospitality. As founder and CEO of Formula, Adam has spent over a decade scaling his own agency into a trusted digital growth partner for brands across the UK and internationally. How to Get in Touch with Adam Hamadache: Website:   http://thisisformula.com/ Email:  adam@thisisformula.com Gift: https://scoreplan.ai/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

Connie's motivational quote for today is by Lawrence J. Peter: "If you don't know where you are going, you will probably end up somewhere else."   Watch this episode on YouTube.   Check Out These Highlights:   Today's quote actually made me pause and reflect on my own business journey over the past 21 years and knowing where I was going was not always clear or easy to define!    I know for me as a business owner, finding the next step is important yet I have also learned that moving forward, even if a misstep is still good and allows for easier shifts and pivots. It also allows for learning and defining what is working and what changes are needed along the way.     So is there an easier way to grow a business using goals to support long-term solutions that stick?    About Amanda HarNess:   Amanda is the owner of Business Excelerated and works with service-based organizations to resolve the problems that are keeping owners from achieving their business goals.   With a focus on growth strategy, people & leadership, and change navigation, her clients can close the gap between where they are now and where they want to be. She helps owners determine real goals, supports them to increase the speed of execution, and provides long-term solutions that stick.   How to Get in Touch With Amanda HarNess: Website Email Free Gift 7 Early Warning Signs of Leadership Breakdown   Stalk me online! Connie's Website Connie's LinkTr.ee Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success Download the FREE Communication Style Assessment Join our All-Star Community Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

"Don't be afraid to give up the good to go for the great." - John D. Rockefeller Check Out These Highlights: I often think about this quote. Humans are interesting because we get comfortable, and when things are good, we tend to sit back and coast. It's when things go wrong that we say, "ok, I need to make a change because it's not going well." The truth is, we need to evolve and grow every day, or we risk getting stuck in what's okay.   I work with organizations in the financial services sector. A few years ago, one of my clients, after working with me for a year, said that the effort to build relationships with their clients and have their managers coach their employees every month was just too time-consuming and challenging, and that they were doing ok with their current profitability.  What???  Needless to say, I no longer work with them.  It's always about the client and about staying relevant and focused on the client's experience. Otherwise, we will lose business over time that will be lost forever.  About Lori Turner-Wilson: Lori is the founder of RedRover, is a trailblazer in business marketing. With over 30 years of experience, she has led transformative marketing strategies that deliver measurable results for hundreds of companies. Under her leadership, RedRover became one of the only full-service B2B firms in the U.S. to guarantee marketing ROI, earning the moniker: "The Results-Guaranteed Agency." Her innovative approach continues to reshape the industry, empowering businesses with strategies that deliver real, guaranteed outcomes. How to Get In Touch with Lori Turner-Wilson: Website:   marketingresultsguaranteed.com Email:  lori@redrovercompany.com Gift: www.marketingresultsguaranteed.com/podcast Use Code: Podcast Changing the Sales Podcast Episodes: 1. https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000722731054 2. https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000711035912  Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

"It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both." – David Caruso Check Out These Highlights:   Everyone is talking about AI, and rightfully so, it's here and it's here to stay.  So, how do we navigate technology when we're being very human? The reality is that the future of work is human. Today's show, we are going to explore how emotional intelligence is shaping success now and will define leadership, collaboration, and innovation in the 2030s as technology accelerates and global challenges intensify. My guest today is Dr. Robin Hills is a business psychologist and one of the world's leading voices on emotional intelligence. As director of Ei4Change, he's helped over 500,000 people in 200+ countries use emotional intelligence to work, lead, and live better. A global speaker and author, Robin has shared his insights at Harvard, received an Honorary Doctorate in Psychology, and earned multiple international awards recognizing his impact in the field of emotional intelligence education. How to Get in Touch with Robin Hills: Website: https://ei4change.com/ Email:  robin@ei4change.com Gift - Free Book – Developing your Emotional Intelligence https://courses.ei4change.info/courses/free-book Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.  

Your customers don't need more reasons to say yes. They need fewer reasons to say no." ― Matt Sucha Check Out These Highlights:  In this episode, my guest Matt Sucha takes us on a fascinating journey into the customer's subconscious. He will share the hidden forces that block decisions and kill conversions. You'll discover the four key psychological barriers that stand in your way. And learn how removing them makes sales flow naturally. Matt is the CEO of Mindworx and author of The Hidden YES. A mathematician who left the corporate world to apply insights from behavioral economics, he has spent over a decade helping banks, insurers, and telecoms in 15+ countries use consumer psychology to boost sales. Matt created the SURF™ Method, now taught worldwide, and is recognized as a leading voice in applying behavioral science to business performance. Outside work, he enjoys hiking, historical novels, and perfecting cappuccino art. How to Get in Touch with Matt Sucha: Website: https://mindworx.net/ Website: https://thehiddenyes.com Email:  matt.sucha@mindworx.net Gift: https://mindworx.net/book-the-hidden-yes/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"If you think it's expensive to hire a professional, wait until you hire an amateur." ― Red Adair Check Out These Highlights:  Hiring and recruiting for salespeople can sometimes seem like a revolving door within organizations. I love this quote because if we don't take the time to hire the right person for sales roles, we may be losing market share, whether we realize it or not. So, what's the answer to help us hire and develop the right people for our organization's sales teams?  Glad you asked.  Today… About Ryan Hohman: Ryan is the CEO and founder of Sales Recruiting University, based in Salt Lake City. A former top commission salesperson turned recruiting leader, he built SRU into a 50+ person firm that places over 1,000 commission-based representatives monthly for more than 1,500 companies. Ryan pioneered an A-to-Z recruiting and onboarding system—including group interviews, custom sales universities, and AI-driven role-play—that reduced hiring workload and boosted retention for fast-growing sales teams. How to Get In Touch with Ryan Hohman: Website: https://salesrecruitinguniversity.com/ Email:  ryan@salesrecruitingu.com Gift: https://www.s20salesteam.com/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"A great coach not only inspires but supports and encourages others to get results." - Richard Schuy Check Out These Highlights: I chose this quote because being a great coach does exactly what this quote illustrates. Inspires, supports, and encourages results.  At the end of the day, it's about getting our teams to be as productive and efficient as possible so that together we can generate the results needed for ourselves and the organization we work for. Your employees have blind spots; in other words, they don't know what they don't know until you can help them see the next relevant step forward for their development.  As their coach, you can help them identify the next skill needed for their growth and develop goals and action steps that show them how to achieve the new skill step-by-step. Recently, I have been teaching numerous coaching classes.  Recently, we were discussing how different life stages are and how we need to modify our approach, not just based on skill level.  So many factors come into play. About Connie Whitman: Known for her energetic, passionate, heart-centered, and enthusiastic approach to sales, teaching, and coaching, Connie Whitman has served as the CEO of Changing the Sales Game for over 25 years, helping business owners, leaders, and sales teams build powerful organizations.  Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7 Steps to Sales Success, as well as a speaker and podcast host. Her inspiring teaching, transformational tools, and informative content help business owners and salespeople increase their revenue streams by enhancing their communication skills.  She is thrilled to share inspiring content on her international podcasts "Changing the Sales Game" and "Enlightenment of Change."  How to Get In Touch with Connie Whitman: Website:  https://changingthesalesgame.com Email:  connie@changingthesalesgame.com Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"The more time you spend complaining about what you deserve, the less time you have to focus on what you can create. Focus on what you can control." ― James Clear Check Out These Highlights:   I actually interviewed James Clear when his book, Atomic Habits, was first released. His approach to making micro steps and building on those every day creates the life you've imagined and can actually achieve.  It's all about creating habits and implementing systems to help us thrive at work and at home. So, how do we apply the concept of micro habits to shift our mindset and habits around money? About Laura Rotter: Laura is a CFA, MBA, CFP®, and the founder of True Abundance Advisors. After a successful career managing money on Wall Street, Laura experienced her own transformation — shifting from a life driven by achievement and fear to one guided by purpose and presence. Today, she helps midlife professionals in transition develop a healthier relationship with money, combining financial planning with mindfulness to create lives of clarity, confidence, and true abundance. How to Get in Touch with Laura Rotter: Website: http://www.trueabundanceadvisors.com/ Email:  laura@trueabundanceadvisors.com Gift: https://sharingyourinput.com/trueabundance/kzyq586/start Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"The greatest glory in living lies not in never falling, but in rising every time we fall." — Nelson Mandela. I love this quote.  If we didn't continue to rise after we fail or fall, we wouldn't have innovation, growth, new opportunities, and potentially a better life.  Most people think it's only about having the ability to achieve X, Y, or Z.  The reality is resilience, and the choice to keep getting up and moving forward is very powerful.  Especially in sales and business growth.    YouTube: https://youtu.be/w371gew_RFc   About Akeem Shannon: Hailing from St. Louis, Akeem is the creative mind behind Flipstik. This gravity-defying phone accessory not only earned him a spot on Shark Tank but also caught the attention of the legendary Snoop Dogg.   Akeem's journey is a fascinating tale of resilience, innovation, and navigating the dynamic world of sales. Let's delve into the unique experiences and insights of this dynamic individual.   How to Get in Touch With Akeem Shannon:  Email:  akeem@getflipstik.com Website:  http://akeemshannon.com/ Gift:  Text MENTOR to 314-789-9001 For a free 1 on 1 mentorship session   Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

"Sales is an outcome, not a goal. It's a function of doing numerous things right." — Jill Konrath  Check Out These Highlights:   I love this quote.  I would never say I am an operational mastermind. Everything I do in my business, and throughout my sales career, has been built on repeatable, duplicable systems and habits that work and can be taught and used to duplicate sales revenue and growth over and over again. In essence, defining sales without a strong operational or systems foundation is a strategic mistake.  About Jon Bassford: Jon is an operations professional and entrepreneur driven by his Curiosity! Curiosity is his superpower, and it has driven his personal and professional advancement. After law school, Jon put this curiosity to work launching, managing, and improving operations for venture-backed startups to global nonprofits with impact! For Jon, there is nothing that curiosity can't help. Today, Jon is known for his curiosity-driven leadership, helping organizations and individuals innovate, change, and grow by adopting Curiosity as their superpower. Jon is the author of the best-selling book The Curious Leader: Unlocking Innovation, Empowering Teams, and Driving Change How to Get in Touch with Jon Bassford: Website: https://jonbassford.com/ Email:  jon@jonbassford.com Gift: Text "chapter" to 33777 Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"Finance is not merely about making money. It's about achieving our deep goals and protecting the fruits of our labor. It's about stewardship and, therefore, about achieving the good society." – Robert J. Shiller  Check Out These Highlights:  Money is important because it allows us to take care of ourselves and our families. Lately, the financial service industry has been losing its way! They are laying off personnel to generate greater revenue due to cost reduction. The real question is, at what cost for the consumer and reduction in employee loyalty? I am on a mission to change what's happening in leadership in corporate America to shift from dog-eat-dog to one filled with love and accountability. My guest was introduced to me by one of my dear friends, the CEO of Hancock Lumber.  He and my guest both feel that we need to bring love back into the workplace.  About Mark Jones:  Mark is the CEO and President of Sacco & Biddeford Savings Bank. Mark, who joined in 1985 and remains committed to building on the founding principles of SBSI, meets the financial needs of Southern Maine.  He shows this commitment through his volunteer work as a board member and treasurer of Shutterbugs4Charity, board member and Vice-Chair of Hospice of Southern Maine, as well as a Trustee and Treasurer of Saco United Baptist Church.  Outside of SBSI, he has an unrivaled passion for learning, practicing, and teaching that pushes him to spend time with others who provide reminders and lessons for staying focused on those things most important in life: service, love, and care for those in his circle of influence. How to Get in Touch With Mark Jones: Website:   https://www.sbsavings.bank/ LinkedIn:  https://www.linkedin.com/in/mark-jones-61b5b59/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"You don't get paid for the hour. You get paid for the value you bring to the hour." – Jim Rohn Check Out These Highlights: In the midst of all the chaos, how do you stand out from the crowd and become the only logical choice in your field of expertise? In this episode, my guest will share proven principles that, when applied, have empowered people to monetize their life's mission and create a lasting legacy for their family. So I ask you, "Are you ready to break free from your limiting beliefs, so you can design your destiny and monetize your expertise like never before?" About Joel Bauer: Joel has trained some of the world's top income-producing speakers, presenters, and online marketers to monetize their life experience, both online and offline. For decades, Joel's principles have set the bar for speaking, teaching, and closing at the highest level. By applying Joel's strategies, you can break free from limitations, design your destiny, and monetize your expertise like never before. How to Get in Touch with Joel Bauer: Website:   https://joelbauer.com/ Email:  support@joelbauer.com Gift - 5Moves2Authority on Instagram:  https://www.instagram.com/joelbauermentor/  direct message the phrase, "5Moves"  Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"If you focus on what you left behind, you will never be able to see what lies ahead. Now go up and look around!" – Gusteau (Ratatouille)  Check Out These Highlights: I had to choose an inspiring quote from a Disney movie because today, my guest and I are going to discuss how he, a former Disney leader, traded pixie dust for power washers. He is going to share how he turned Disney's legendary customer service into a blueprint for home service businesses to charge premium prices and create raving fans. In this episode, we unpack how to "Disnify" your business—turning ordinary interactions into unforgettable experiences that build trust, eliminate buyer resistance, and make sales feel like a service, not a pitch. Expect stories, sarcasm, and strategies that work. About Vance Morris: Vance helps business owners acquire, serve, and retain clients for life by creating personalized experiences and response-driven marketing. He is a Former Birth Control Factory Security Guard turned Disney Leader, turned Bankrupt out-of-work executive, turned Carpet Cleaner, turned Successful Entrepreneur. How to Get in Touch with Vance Morris: Website:   https://deliverservicenow.com/ Email:  vance@chesapeakeservicesolutions.com Gift: https://wow52ways.com/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"If there's one reason we have done better than our peers in the internet space over the last six years, it is because we have focused like a laser on customer experience, and that really does matter, I think, in any business." – Jeff Bezos Check Out These Highlights: When I started in sales, it was all about the product or service and how we could save time and money for the client. This remains a crucial piece of the puzzle in highlighting the benefits to the client. The other key piece that is often overlooked is the client journey and the culture that needs to be built to earn the long-term respect and to become top-of-mind every time your client has a financial event, which is about every 90 days. So, if our efforts do not align with the marketing message from your marketing department, the results can be catastrophic, resulting in a significant loss of sales and missed sales opportunities. About Lori Turner-Wilson: Lori is the founder of RedRover, is a trailblazer in business marketing. With 30+ years of experience, she has led transformative marketing strategies that drive measurable results for hundreds of companies. Under her leadership, RedRover became one of the only full-service B2B firms in the U.S. to guarantee marketing ROI, earning the moniker "The Results-Guaranteed Agency." Her innovative approach continues to reshape the industry, empowering businesses with strategies that deliver real, guaranteed outcomes. How to Get in Touch with Lori Turner-Wilson: Website:   marketingresultsguaranteed.com Email:  lori@redrovercompany.com Gift: www.marketingresultsguaranteed.com/podcast Use Discount Code: Podcast Previous Podcast: https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000711035912 Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week—listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

"Great leaders must be able to realize when something isn't working, no matter how hard they've worked to make it succeed." —Patrick Thean Check Out These Highlights: Sometimes it's hard to give up on a system that you've built over time. But what happens when the systems, people, and internal processes no longer work? Great questions, and today, my guest and I will discuss how to transform corporate chaos into a competitive advantage and share how battle-tested principles can scale high-growth teams. We will also explore the real reasons why smart directors stay trapped in micromanagement and how to break free, as well as the battle-tested framework that works. About Daryl D. Black: Daryl helps high-growth executives eliminate toxic leadership and micromanagement, enabling them to lead and scale with clarity and confidence. A Top 5 LinkedIn Leadership Coach with 30+ years of crisis-tested leadership and $100M+ in IT project management, Daryl teaches leaders how to turn corporate chaos into competitive advantage. His Order to Chaos framework combines real-world disaster leadership with practical business strategies to help leaders build autonomous and innovative teams. How to Get in Touch with Daryl Black: Website:  https://www.ddbleadership.com/ Email: daryl@daryldblack.com Free Gift: https://diffconvoguide.daryldblack.com/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week—listen as Connie delves into new sales and business topics or addresses problems you may have in your business.